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Five Star

5.0 (1 review)
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Updated 2 months ago

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2 years ago

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Wingstop

Wingstop

(4 reviews)

Ordered and it took them almost an hour and a half to get order together and then we were missing…read moremultiple items!!!! How can you take that long amd still not have it right?!?! Too many wing places in Sumter to be that bad and expect business!!

This place is open. I went to go on the app to order some food and the app kept acting up so I just…read moreforgot about it thinking that OK forget it. I'll just go to chipotle instead. So I received a email saying that $25 was taken out of my account from Wingstop and I didn't even get the food. The app wouldn't even working so when I went there to get my food or get my money back because I showed them the receipt. They wouldn't give me my money back. They wouldn't let me have my food so therefore if you're gonna open a new business, I suggest make your customers happy because I am so unhappy with this place. It's not crowded like it used to be there's been a lot of complaints about people not getting their food not wanting to give money back. I will never go there again. They don't deserve any stars their thieves in my eyes because I couldn't get my food or my money even if I showed them a bank statement I showed them the receipt on my phone that didn't even help zero stars. and the sad thing about it. They were only open three days and this is how they treated me. There's nothing I can do. They said when they could have small parking lot I hope they go out of business. I had to add a star two post this they can improve on their service they can improve on customer service the way they talk to their customers. It actually have people in there that are qualified to be managers not just throw someone in there with no experience and if you have a brand new business that open you would think that she would try to help the customer so that you won't go out of business. You wanna try to keep your customers I feel sorry for the people who work there because that place is bad reputation. That's why they shouldn't put one here in Sumter they should've kept it in Columbia. It's a shame.

Five Star - japanese - Updated May 2026

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