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    Five Star Heating and Cooling

    5.0 (1 review)
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    15 years ago

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    Helms Heating & Air Conditioning - Julie & Chris Helms (third generation)

    Helms Heating & Air Conditioning

    (20 reviews)

    Our AC, which was very old, stopped working during one of the hottest weeks of the summer we also…read morehad a newborn at home, Helms was 1 of 3 companies that we received quotes from before replacing the unit. They provided us with a detailed description of each product line along with comparisons in pricing and efficiency. This allowed us to make the best decision for our purchase. The Helms team was respectful, non invasive during the installation, and they were able to get the unit installed a week earlier than they originally thought! I would highly recommend this company for your HVAC needs.

    Helms insatlled 2 new Carrier HVAC systems in March 2024…read more The 2nd floor unit kept on having issues after isshes till now. All started just few months after, in summer, 2nd floor unit stopped cooling. Service call was made, technician came by but couldn't figure out whats wrong. Then another technician came, after examination says a switch near evap coils was too close and moved the switch further away. Then another episode of not cooling on 2nd floor occurred. This time tech determined freon wasn't upto the level, and hence the issue. Then again in next peak summer, same unit stopped cooling again. ​ This time it was bad compressor in a year old system. A new compressor was installed. Then after a short while, we noticed 2nd floor is short cycling, another service call was made. Nothing was done. Now this summer, same unit again wasnt cooling, this time we were told, freon has leaked. Tech checked condenser and inside evap coils and syas leak and determined these are not leaking freon, so now lines could be leaking freon. So now all of a sudden lines could have leak? It so happens that we are now out of 2 year labor warranty and we are still stuck with problematic 2nd floor ac unit. We are told we have ro pay for leak isolaton test, and then for the fix, if its not Helms workmanship or the Carrier equipment. We are so disappointed and flabbergasted that after spending $10K + on new HVAC units and still suffering in summer time, either due to bad workmanship or bad equipment, we are stuck. Helms need to own this issue and figure out and fix it permanently.

    Huneycutt Cooling & Heating Experts - untitled

    Huneycutt Cooling & Heating Experts

    (5 reviews)

    Huneycutt Cooling & Heating. dba Huneycutt Mechanical Inc. Date: 9/12/2025…read moreIn July, 2018 had them install Lennox heat pump and Unico System exchanger system. In July 2025 WiFi thermostat stopped working. Screen blank. System shut down. First day they sent Peter to diagnose and repair. Peter could not figure it out. Thought was fixed but after he left system cycled off & on in bursts of 30 seconds to one minute. Next day Peter came back. All he said was electrical problem. Changed circuit breaker for Unico System. Still had problems with system cutting out. On the third day both Peter and Andy came in and worked on it. Said a wire in a duct had burnt out. Replaced. Claimed was all done. After they left whole house fan ran. Could not turn off or cycle fan. Heat & AC worked. Fan stayed on. . Called to call them back. Tried general contact number several times over several days. Voice mail box full. Have Andy's direct line. Called him. Left message. He returned call and said he will arrange time to come over. Dead air. Crickets. . Looked up Unico Systems contractors. Showed three. (Huneycutt not listed anymore). Checked reviews. Decided on Dulin Mechanical Services. Called them. Explained situation. They said they would make appointment and let us know. The next day Dulin technician Brad called and came over. Brad diagnosed. Tested. Determined Unico System wired incorrectly. Got out maintenance manuals and schematics. Took off all wires. Rewired per specs. Checked wires. Turned on all breakers. Now HVAC system working properly. Fan cycles as needed. All good. Did it in 45 minutes on first trip. . My summary. Huneycutt Cooling & Heating. dba Huneycutt Mechanical Inc. Peter is incompetent. Andy lacks sufficient skills to repair Unico Systems now. Cannot recommend.

    Had a company come out and check out my a/c unit. To fix it was an excessive price from $700…read more-$5700! Being on fixed income, was shocked. Anyway, i called Huneycutt and they fixed my a/c unit for $320. It was only one simple part. Their technician went right to the problem. Im so vert thankful there r still honest people in this world. God bless people like u. Sincerely, Cheryl Allen.

    Five Star Heating and Cooling - hvac - Updated May 2026

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