I called about a garage door that was hanging up when closing and I thought it would soon break. I…read morewas afraid of having it be open for a day or two before it could be repaired. Roberto showed about an hour after I called at 7:30 pm. He ran the door up and down about 3 times and then said he knew the problem. I had stored a shovel in a small nook near the side of the door and it had fallen to one side so that the top of the handle was just close enough for the roller to hit it on the way down. Roberto was so nice about it having been a dumb move by me. He proceeded to check the entire door and lubricated everything. He shook my hand and told me to call him with any problems that may arise. I asked what I owed him for a service call and he said he would never charge when there was no problem. He told me what to lubricate once a year and wished me well and was on his way. Wow! I'm still stunned by his kindness. There is no question about who I will call when I inevitably need service to my garage door. Thank you, Roberto!

Update on review. We've had a recurring issue with one of our garage doors. We've used Roberto…read moreeach time. He comes out quickly and is always able to diagnose the problem within minutes. In addition to getting the door working again, he does preventive maintenance on the doors to reduce the chance that we will have more problems. There's a reason he has all 5 star ratings- he really provides quality, timely service.

Once I clicked that button to request a service call, it was straight professional. I received a…read morecourtesy call informing me of the technician's name and projected arrival time. I received another courtesy that he was on his way. Sebastian was VERY professional, kind and courteous from the beginning to the end. He explained everything to me. From the office calls to the completed work was great. Anytime did right by me. Thank you guys.

Nothing bad to say. Solid service…read more I called today to see about a rough estimate for garage door spring replacement. Originally they were hesitant to give a price, but I wanted to get a ball park estimate as I don't live at the residence needing work so wanted a rough idea. They said they normally don't do that but after explaining the situation, I got a range. It was a reasonable range so agreed to have them come out. Btw, I called like 5 places and they all had a similar mentality about giving ballpark quotes. Chris the technician happened to be in the area and I was able to meet him earlier. He was able to replace both springs (only 1 was broken) but I choose to get 2. About 30 minutes later, door was fixed and I was on my way. He clearly had done this type of work for many year. He was quick and efficient.

My old garage door had begun to make noises when I used it and I was concerned it would fail to…read moreopen on day. I called Precision because of their ads and good reviews. It was easy to make an appointment on line at my convenience. Jeremy, my technician, called to let me know he was on his way. The text link I was sent let me follow his progress to the house. He listened to my concerns, asked good questions about the garage door, and spent some time evaluating the problem. He then explained what he had found and we discussed three options regarding the best solutions. He showed me the cost of each option so I could choose what I wanted to do at this time. I felt the prices quoted were reasonable for the work to be done. After I approved an option, he completed the repair immediately. The technicians carry most of the parts they might need to do a repair in their truck. After he was done, he explained the work he had completed and showed me how to work the new equipment I had purchased. I am very happy with Precision and will not hesitate to recommend them to others.

My garage door springs broke last week. Saturday water heater started leaking and I had to get…read moregarage door fixed so we can get water heater fixed. Phil arrived assessed the situation. He gave me three options. I initially said replace everything but rollers. I changed my mind and had Phil replace everything. He was fast and did great job. Now I need to replace opener. He said it was getting near replacement time and making noises in gears. Definitely great service and I will be calling them for the garage door service now.

Grateful for Zach's help on my garage door project!…read more I was looking to get some light in my garage which also serves as a home gym, so started to look into contemporary aluminum + glass panel doors. Seeing the list price of some of these online ended up taking me down a bit of a rabbit hole towards Alibaba-sourced doors, but I figure I ought to reach out to a pro before I commit to that direction. Zach was quick to respond and helped me understand why this was a terrible idea. I wasn't prepared to spend an arm and a leg, but he was able to hook me up with beautiful Clopay door installed at a really competitive price. There were some delays getting the door from the manufacturer but I appreciate Zach insulated me from all of that (apparently they delivered the wrong one at first haha). He showed up right on time on the day we agreed for the install and before I knew it the door was in. Super excited about it, and the curb appeal difference goes a long way too. Zach is a very personable guy and you can tell he genuinely cares about delivering for customers. Would happily work with him again but I suspect I won't have to - this door is built like a tank and the install appears to be high-quality all around.

I recently needed a repair on one of my garage doors. Tier one Garage Door servixe quickly replied…read moreand their technician was timely, professional and fixed the issue quickly. Recommend this company.

Needed garage door opener fixed. Mike came the next morning, diagnosed the issue right away and had…read moreit fixed in under an hour. Professional and wore shoe covers which was nice. Would recommend.

Technician gave me two options to try fixing remotes that weren't working. First option of…read morereplacing receiver worked! Only cost under $500 total versus $800 quote from another company plus their $85 service charge. Saved me money with honest diagnosis.

Great experience and thorough professional work Would love…read moreto recommend them. Thank you Aiden!!

I was in a pitch in terms of time and date so using Yelp, I requested garage door help. Gator…read moregarage reached out, close by to Pflugerville. Anthony sent me a text message with his contact information and image. He was able to take his time and explain what happened to my garage. The motor is fine but what happened was the internal springs that can't be seen snapped so with his coaching, he explained my options and he had the parts available. My issue was fixed same day and in my opinion a decent reasonable price. Great service, fast accurate, same day repair. I also appreciate gator garage door sending me emails and photos of the repairs being done so I was kept in real time updates. I really appreciate when a business takes the time to use technology because I know I could've paired myself with another garage door firm that would price quote me fix to repairs and not send me an itemized list of items that were repaired and that they would take the time so I do feel that Gator garage door is superior than most.

*Edit* Yes, I did have the right company. The number that…read moreyou dial direct from yelp was different from the number that the "owner" provided. Site hacked? Not certain. Called and set up an appointment but no one ever showed. I texted him my address as he requested and never got a response. I texted on the day of appointment and still have heard nothing.

I've had ATX 4 Season Garage do a few projects and they did great each time. Madison is great and…read moresuper easy to work with. They fixed a broken spring, replaced overhead garage door openers to wall mounted and replaced my garage doors. Great work, good pricing and super reliable.

Enrique did a wonderful job installing my parents garage door. There old one was open and they…read moreneeded someone to repair it quick and he was able to do it in a timely and efficient manner. You also cannot beat the price, I called for quotes and he gave us the best price.

Enrique did an excellent job with installing a new garage motor and making sure that everything…read moreworked well. He did a very thorough job of explaining the issues with the garage door and was very personable and friendly throughout. Thanks so much!

got a qoute through email and yelp site, Neil came by and assessed the situation, and gave me an…read moreimmediate price. fixed the problem QUICKLY and answered all my questions, broke down the cost, my machine and garage door make and model, type of metal used, etc, and suggestions for future project!!! thank you!

My remote garage door openers were no longer working with the receiver, so I've been asking my kids…read moreto manually close the door and then jump like a gazelle as they passed the garage door, so they wouldn't trip the safety cameras. Although it was cute to me, it got old really quick with my kids. I figured it was time to get a professional involved. I chose The Up and Up Garage Doors company because it was relatively close to where I live (I learned pretty quickly that some companies don't serve my area, so I wanted to make sure I wouldn't be disappointed if they didn't served my area). The company had a decent number of reviewers, which I feel makes the 5 star reviews seem legit. Surprisingly, I was able to book a consultation the same day. Neil was able to diagnose the problem relatively quickly and explained the parts that I would definitely need (like a new receiver), parts that I would not need (like the spring) and parts that would be nice to have (like the rolling wheels along the rail). He was very transparent about the price of the parts and labor as well as time it would take to pick up the parts and complete the job. TBH, the garage door system he recommended seemed gimmicky, but I decided to go with it anyway because he had me at " it's one of the quietest systems." He was able to install the very same day and was very patient helping me set up the remote garage door openers and iPhone app, which turns out has a feature that floored me, which was basically the ability to check if my garage door was closed or not after I left! The amount of time I imagined I would save by not having to turn the car around to double check is priceless! The overall time it took from looking at the company, setting up an appointment, Neil having to pick up the system from the company, drive back and install was literally less than three hours. I also thought the price was very reasonable for having such a quality product and super awesome experience. I would 10 out 10 definitely recommend this company to anyone who is looking to upgrade their garage system or just need any repairs in general.

Very pleased with recent experience here - Austin was service technician and obviously very…read moreknowledgeable for the job at hand. Quick response to service call, inoperable garage door, literally same day to review and order parts not on his truck. Scheduled repair following holiday and knocked the job out in a few hours. Really appreciate the great service, and honoring bid for work to be completed! Thank you

This is easily the least professional, most sketchy company I have ever used to do anything for my…read morehouse. Go ahead, give them a call, it'll go straight to a voicemail that doesn't even indicate that it's their business in any way. Want to pay them a visit in person? More bad news I'm afraid, as the address listed is the office of a bail bonds business, the company does not have an actual store. I have tried again and again to follow up on the progress of our order, no one ever emails or calls back. It was only when I sent a message through their website that someone got back to me, though it wasn't the sales representative who I tried emailing back; he basically took our deposit and hasn't talked to us since. When I tried to get a hold of the them through the number they provided after going through the website, it said that the mailbox hadn't been set up and I couldn't leave a message. We placed our order with them in April, they came in July to install only to find that it wasn't even the correct door. Since then, we've been told that the new door has been on a truck, that its been special ordered, all from reps of the parent company, as no one in the local office answers any communications of any kind; according to the parent company, we may not receive the door until February, but I doubt if we do at all, as again, we can never get a hold of anyone! As of November 2021, we still have yet to have any further updates, no further communications after I told them that at this point I just want a refund so I can find a company that actually takes ownership of their products and customer service. I understand that delays in this line of work happen and that we are still dealing with fall out from the pandemic, but not communicating with clients and completely misleading them about your legitimacy is inexcusable. If you're someone looking at this company to do work for you, save your money and mind by working with someone else, you will regret using these guys.