Just arrived at 4pm on November 30th to use the self-serve dog wash which is supposed to be open…read moreuntil 5pm. Both dog wash rooms were closed -- Doors locked, lights off. I walked around the entire building to find an employee for help I couldn't find anyone. Another dog owner drove up with their pet and said that he had called before bringing his dog today and was told over the phone by the staff that the dog wash was open until 5pm. He also discovered that it was closed. It's incredibly inconsiderate of this business to lie over the phone and say they would be open until 5pm when that wasn't true. We will never return. The other dog owner recommended the dog wash at Tractor Supply in Wallingford. We will be going there from now on for our weekly washes.

Its a good car wash but I go here to use the dog wash. I have a large German Shepherd who loves the…read morewater but hates being bathed and doing it in my tub at home is back breaking work. The 2 dog washing stalls are clean and roomy and they have all the supplies there for you or bring your own. The tubs are elevated so your dog is about waist height. You clip the dogs collar to a short leash that keeps them safely in place and give them a warm bath and dry them with vacs and blowers.

I've always passed by this establishment and decided to try them out. It was a pretty quick and…read moreeasy experience. The team did a nice job washing the exterior of the car. I would have like a better vacuum of my car floors. That part seemed very rushed. Other than that, the car stayed clean for quite some time. I believe the cost was a little over $30

Service was fast and efficient! I was in and out of there in 15 minutes. I got the Best package…read morewith the wash/ vacuum and the results were super worth the price I paid for. They'll 100% be my go to place for car washes in the future.

A decent car wash joint in New Haven that did a good job cleaning the cars interior after a bad dog…read moretook a smelly dump in my car .Full service car wash inside and out cost under 40 bucks including a generous tip to remove the crap and smell. Thanks to the gps , I found speedy wash and wax on our way back home to westchester.typical car wash for sale products and the car wash assembly line cleaning tools are very modern , quick and clean the car fairly good . Dog poop smell is gone , car is clean and doggy is in the trunk until we get home 4 stars on my yelp meter .p.s. only kidding about dog in trunk , I think ?

I paid 7.99 for a vacuum . Car wash and wipe down with windex .. a good value and you do yourself…read more!! I enjoy keeping my car clean :)

I can't believe I haven't reviewed this business! Keith is amazing! He took care of a couple…read morevehicles and a boat for me a few different times. He's excellent to work with, does a fantastic job and is very reasonable. Such a pleasure to do business with such a professional! I'm planning to reach out to him soon to help with a few vehicles and later this spring for the boat!

My guy came to my house for an external detail. Got most of the deep scratches off my car (some…read morewere way too deep to expect a detail to resolve). Very professional and very good at communicating and coordinating times. I would highly recommend.

Fantastic car wash!!…read more I used to get my car washed at Russell's but I'm 1000% switching over here. They have amazing customer service. The people here are so welcoming and answered all of my questions well. I stopped by the oil change station and the guy there gave me a coupon they had laying around. Their unlimited full service comes with a thorough exterior wash w/ undercarriage, windows, and interior vacuum. Once you drop it off, you can sit inside the building and watch your car go through. It'll be hand dried and vacuumed after. My first time there, I got the unlimited full service for about $21. It'll probably go up in price, but it's totally worth the high quality service in my opinion. I could not recommend this place more. Thank yall for all of your hard work.

They charged my credit card for an unlimited car wash program, only knew this when notified me…read more I called Splash, 30 minutes on hold, all I got was the trite "I can understand your frustration." Negative stars! Stay away from these crooks.

I had a great experience at this business yesterday. My car was gross it had been over a year since…read moreit was detailed. I got there a little bit before 4. The employees were kind and accommodating. My car is sparkling. I highly recommend them for detailing.

This place is incredibly unreliable. Why do you have a sign on your front lawn stating that you're…read moreopen until 6 PM during the week when you are constantly closing the doors an hour or more earlier ? Really frustrating- either update the sign or stay open until closing time ... constant false advertising.

Always easy, quick and have lots of options. I like the self serve as well as full service options…read more Teams always do a thorough job, and worth the money.

After they finished cleaning my car, l immediately noticed that all of my 4 my rims were damaged…read moresomething that was not there before I arrived. Seems like some kind of acid was sprayed on my wheels. I brought this to the attention of the owner, Victor, expecting at least an apology or an attempt to make things right. Instead, I was met with no apology, no accountability, and no compensation only the runaround. This experience has shown a complete lack of care for loyal customers. I would not recommend giving them your time, trust, or money

Girl working the booth today 6/3019 @ 12:15 pm was the absolute worst. Explained the coin that…read morethey give you to vacuum didn't work in any of the machines and after she refused to understand "keeping the coin" wouldn't do anything, it was useless dealing with her. Another person helped out by giving a replacement coin. It's not rocket science people. Based on her attitude alone, I wouldn't return.

I've been here many times before but this time was unacceptable. First off, their customer service…read moreneeds improvement but no stars were take off for that. I got my car washed about 15 minutes ago and got out of the at my apartment to see a not well washed car. Seriously?

Great service, amazing quality wash, and worth every last penny. Getting the membership was the…read morebest decision I could have made for my car! Thanks Derby!

An unending hard sell from the staff that lasted 10 minutes…read more I wanted an exterior car wash, not detailing ,not a monthly membership ,not vacuuming nor detailing supplies. You can protest until you are blue in the face and still have had better success talking to a wall. It was so bad that you might think this poor employee 's entire family was being held hostage in an undisclosed location. A monthly membership being the only key to freedom. Exasperated I just asked to be released and drove away no sale at all. RS Car wash corporate culture needs to change.

I get my oil changed all the time today I get my oil changed and the tech told me that my oil drain…read moreplug was just spinning I don't work on cars that's the reason I go to them I fell the tech was rushing and broke it or the last time i got my oil changed there the tech tightened it down to hard and didn't say anything

Great, quick service! Highly recommend, especially if you…read moreneed a car wash. Complete service took about 20 min