Never again will I use this establishment. Two scarves to be cleaned and neither one looked clean…read moreand were not properly pressed. the Cashmer scaft actually looks burned in two spots. I went back to ask about the pressing and was told "it is supposed to look like that"....no it isn't. Told them I've had it cleaned previously (at another location) and I always received it back pressed flat. he did offer to take it back and try to press but I don't want to take the chance. Once I saw the condition of my other scarf I won't go back but will go out of my way to another place I trust.

Such honest and wonderful people! We had accidentally left cash in the pocket of one of our…read moregarments and realized a week later & they had it there waiting in an envelope. They are also very friendly and do great work. I would recommend to all!

I was a long time customer of Rita's at Maridadi Couture. She did amazing work and we were always…read morepleased with the results. Rita has retired, but I expected the level of expertise to be on par to my experience in the past. How disappointing! They "repaired" this zipper on a Love ShackFancy dress. The workmanship is shoddy. They even damaged the fabric. This is a 500.00 dress that is now unable to be worn. Please be cautious and check the work! My daughter lives out of town so she didn't discover the issue until she went to wear the dress.

Had to go back not once, not twice, but three times and they still couldn't make it right. Terrible…read moreworkmanship with the new ownership and even worse, an unwillingness to work with me to make it right. They should be ashamed of the quality of work they tried to present to me as my alterations. Keep in mind these were simple, just a hem and adding snap straps. Would not recommend. Especially for something as important as a maid of honor dress like this.

Had a great and fast experience! I needed two pairs of jeans taken in and they were able to do so…read morefor a great price and within 1 week! Highly reccomend.

I was in Pennsylvania for a class reunion and needed a suit dry cleaned. This place was close to…read moreHomewood Suites where I was staying. I brought the suit in at 8:30 AM and they were able to get the suit dry cleaned and back to me around 3PM. Amazing! Very reasonable price! Perfect!

Contemporary cleaners and alterations is a great place to get some alterations done. I needed some…read morejackets and pants altered and they did a really nice job and got it done by the (short) turnaround time i needed. Thanks!

Highly UNRECOMMENDED. Dropped off a cocktail dress and a men's blazer here in late October. When I…read morewent to pick them up less than a week later, I was told they were lost. I was told they were "looking for them" and to give them a week, which we did. We returned to the business after a week (gave them a few extra days) and still nothing. The employee called the owner, and he apologized and said that "per policy" he would only reimburse us 5x the cost of the cleaning. Fine, can't argue that as it's policy DESPITE the cost of both items being 5x that amount. We took the money and tried to replace the items, and are ultimately successful - ended up spending more than the money we were given. 3.5 weeks pass and they call - they found my stuff. Amazing news, we thought - but NO. The owner refused to give us back our (uncleaned) clothing unless we returned the reimbursement. I said no, and he hung up on me. Later that day, I went to the store and tried to talk it out. (Side note: there is no written policy about if lost clothing is somehow found weeks later). We argued that we spent the money replacing the items that they admitted were lost; it's not like it was a day or so -- 4 weeks had passed! If they didn't agree that the items were lost, why reimburse us? If we were to return the $ to him, we would be out 2x - the original cost of the items, and the cost of replacing them. But the kicker is that he called the cops on us. I'm sure they had nothing better to do with their time, amiright? So: tl;dr: if you'd like to entrust your clothing to an unscrupulous, unpleasant man who runs a business where they lose your clothing and don't treat their customers with respect then ... by all means, bring your clothes here to be cleaned. I hope they don't lose them. Good luck.

One of my favorite jackets was in need of repair. The jacket is close to 15 years old. The…read moresalesman from the chain that made the jacket recommended Scissors & Needle for the repair. I was not disappointed in the work.

My favorite 15 yr old leather jacket needed the collar removed and flipped over to hide the worn…read moreout side. They did just that and it looks amazing. I am super happy with the results. It was done in 2 days.

Excellent professional work by Maria. She did a complex alteration of a dress for me. She called me…read moreback for a fitting before the work was completed.

Maria is an exceptionally talented tailor and seamstress. She has altered several tailored blazers…read moreand dresses for me, reducing them by 2 sizes. Front darts, back darts, side seams, neckline adjustments, hemlines...she just does beautiful work! With business clothing, minor adjustments make all the difference between a flattering cut and a piece that looks dowdy regardless of how expensive it is. Maria is truly an artist who understands how to make clothing both fit and flatter!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

I thought long and hard about making this review because I own a business, too. And reputation is…read moreeverything. But what happened to me here was so unbelievable, I'm still shook. Third time I go there. I've used them successfully for cleaning and alteration at this point. So I'm confident to bring in my high value items. Drop off clothes end of April. This is a load of designer stuff that needs alterations and then some of my regular cleaning. This includes an irreplaceable vintage Chanel blazer and other delightful goodies. The lady and her mom are talking about my clothes in their language almost the whole of my fitting. I take it as a compliment. My clothes are nice and I worked my azz off for them. I have a very curated closet. Get my ticket. Don't even look at it. On my merry way. Some work travel passes, I realize I've left my clothes almost a month. Go to pick my clothes up without my ticket. We have nothing. Says she doesn't remember me bringing this stuff in (it was her and one alteration was VERY specific so she's either lying or has zero memory). I'm on the verge of tears in disbelief. She's stone faced. I don't immediately leave and she's kind of like, what do you want me to do? She flips through one reel of clothes but how do you find a black jacket amongst a million black jackets? I leave stunned. Devastated. These clothes have importance to me. Go home. Find the tickets! They are UNDER SOMEONE ELSES NAME. Go back (I live up the road). I sh*t you not, she says, oh. You found them. Literally ZERO apology. No, oh, I'm so glad we found your stuff. Salty AF. Then she has the audacity to ask if I'd like to refit one pair of pants they couldn't do before because the pants got longer when ironed. Ummm, that's a heavy pass. This place straight up tried to STEAL MY CLOTHES. I'll never be back. Shame on you both.

I've brought things here twice. The women are very nice and very helpful. The cleaning was…read moreexcellent. Price was great. I will take everything here going forward.