They went above and beyond when one item went missing on a rush order. They delivered that item to…read moreme the same day. It was due before 6 PM. Kudos to great service and a wonderful experience with people that take responsibility for customer service.

the owner went above and beyond to fix an issue and exemplified ideal customer service! They have a…read morecustomer for life as a result!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Great Service. Excellent work. Timely response. Gary is great!! I was in rush to get the alteration…read moredone. He delivered as promised.

Great, friendly, service, and knowledgeable! The only place I'll go. Perfect alterations made it so…read moreeasy

Warning do not use this place for dress alterations ever. When they cut your bridesmaid gown too…read moreshort at least they could do is apologize instead of yelling at you and calling you crazy. How about fixing it instead? We took the dress to another place and the owner said it was the second complaint on this location this week... who yells at a customer anyway? Next time fix your screw ups..

From the owner: Our cleaners specializes in alterations of many different clothes and fabrics (wedding dresses,…read moresuits, pants, etc.) and top notch dry cleaning to help your needs in any clothing and fabric problems.

I needed them to fix a tear in a lambskin jacket. The repair is very visible and not particularly…read moreneat, with visibly loose threads. I should have gone somewhere else -- or better yet, they should have told me they couldn't do it when I asked. EDIT: Dropping to one star because their absolute hack job "repair" is starting to tear in a new area weakened by their excessive, sloppy stitching. Don't pay to ruin your clothes.

They charged me $350 for the clothes I needed to get tailored. I am extremely disappointed in their…read moreservices. I had to take several expensive pieces back in so that they could re-do and adjust. In addition, they sewed my coat sleeve completely shut and returned the same item with missing coat cuffs. Never again going there! Not risking ruining my expensive apparel to them. Finally received an apology. However demanded some of my money back for the huge inconvenience.

My dry cleaning was done as promised. Phil was very nice and has a a well established family run…read morebusiness in Wilmington, Delaware. I wanted to give his business a try and I'm glad I did. Thank you. Patty

What a great dry cleaner. So convenient and close by. Locally owned, makes it even better!read more

A total delight dealing with Rembrandt. SUPER service, excellent work no matter the garment or…read moreproblem. Lovely owners, great hours...couldn't recommend any higher. They're the TOPS!

From the owner: At Rembrandt Organic Dry Cleaners, we specialize in eco-friendly, plant-based cleaning that’s…read moregentle on fabrics and powerful on stains. Our process keeps garments brighter, softer, and longer-lasting than traditional dry cleaning. From everyday workwear to delicate specialty pieces, each item receives careful stain treatment and expert hand-finishing for a crisp, polished result. We combine modern organic cleaning technology with friendly, local service and fast turnaround times—giving you a cleaner that’s better for your clothes, your skin, and the environment.

With the competition around here for dry cleaning, you'd think that this place would value each…read morecustomer. Not with this place. I specifically asked for no creases on my pants and light starch on my shirts. I got no starch and creases. When I told her that I had asked her for no creases, she said that I could have them back in four days. I had already waited for four days. So she ironed the creases, which didn't take care of the problem. Once they're pressed in, they're there to stay. I received no discount. Needless to say, I don't take my clothes for cleaning here any longer. I've easily found another cleaner's that actually listens to what I'm telling them. Also, there are plenty of better places that are just as convenient that charge way less.

Awful customer service. Rude and disrespectful to customers. Never taking my business there again.read more

Every time, our clothes were perfectly laundered and folded!! We're beyond "senior citizen" age,…read moreso the service was VERY MUCH APPRECIATED! My cousin took the laundry and picked it up, but as a neuro diverse person, he does not understand gratuity, so I will use my walker to go & tip the associate who did our load! Thank you!

Very reliable place to wash larger loads! They also let you wash dog beds and pet toys here (as…read morelong as there's no pet waste). Took only 2 loads to wash and 1 dryer cycle to clean everything I brought, including 2 large dogbeds and several armfuls of towels and plushies -- which would've taken several loads at home to clean. Pricing was fairly reasonable too, and the wait wasn't bad. There's even a Panera, GameStop, and grocery store nearby if you want to kill a little time too. There's a really kind lady who works there. She was super patient and took the time to walk us around and show us how to use the payment system. I've been back a couple times since, and haven't had any problems with any of the machines. Definitely recommend this local laundromat!