Thank you to the team at five little monkeys who handled the Needoh drop last week so well. The manager Michelle and her staff even helped my daughter who was having blood sugar issues in line. They really worked to support their customers and uphold the integrity of the event despite MANY obstacles that were not their fault. I was super impressed. They also had a ton of new Needohs I was able to add to my collection and my daughter always loves shopping at their store- so she picked up a bunch of other items that day as well. Thank you team! You're appreciated! read more

We've been coming to Five Little Monkeys in Burlingame for well over a decade for their fun, unique toys. Prices range from fair to high, selection is abundant. Though our kids are much older now, we love to stop in for blind boxes, collectibles, and to scratch the incessant NeeDoh itch. Parking is almost always a challenge, given the area. Weekend visits require serious patience. The store can get shoulder-to-shoulder packed with large strollers in narrow aisles and tiny tots having very big feelings whose parents are doing what they can to regulate, some more than others, so there are def moments of chaos. As a momma who had 2 under 2 at one point, I've been there and hella get it. For my own sanity, we aim for off-peak visits to peruse in peace. As you can imagine, service is more attentive when the staff:customer ratio is more manageable. But the last couple visits, it's been fairly quiet in the store yet no greeting upon my entering, nor a welcoming vibe upon checking out at the register. So much so that I didn't bother to have them do the customary complimentary gift wrap for all the presents I picked out for my youngest. It was such a bummer to leave feeling icky for what is normally one of my happy places, especially as a long standing customer. read more

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A treasure trove for all kids - my son was so excited to be here and to look through the various assortment of toys they have to offer here. They also have a train model set up in the middle of the store so the kids can actually distract themselves by playing with the trains while the adults continue their shopping. The store itself isn't super big but there is a lot to look through. We ended up leaving with some jars of slime, a mini steel drum, and some sticker earrings. This place is not the cheapest - I did a quick price comparison of some other stuff I was considering buying and it was at least $10 cheaper if I were to purchase it via an online retailer. But the benefit here is supporting a small, local business. read more

I wanna gatekeep this place!! My new favorite store to buy smiskis. I usually buy them in San Jose, but the last few months my usual places are always out of stock or sold out fast. This is my 4th time coming here and they always have them! I came here 2 weeks ago and they even had the Birthday series which just dropped earlier this month. This place never disappoints my Smiski addiction read more

Lida was so helpful in advising us about purchasing just the right gift and then advising us on the timing of its arrival in the store. She led us to instagram for updates, allowing us to make our birthday party timeframe. Not only is the staff great, but their curated collection of what kids love best is awesome! Thanks again, Lida. read more

Good service! They were very helpful with wrapping a gift! The toy selection is awesome!

We were intrigued by the name when visiting Burlingame, so decided to venture in. No greeting when entering the store or throughout browsing for 20 minutes. During our time there, no one was at the register checking out and only one or two other customers in the store The selection was great and practically something for everyone. I thought the prices were a little high on some things, but not surprising when shopping locally and being able to purchase multiple gifts in one store. I thought the store was well stocked and had great variety, but due to multiple items being higher than other stores and no attempt at personal greeting while in the store, not sure we will visit again when in the area. read more

I've been there a couple times for young children and always found just the right gift.

Took my grandsons to this store. Very organized. We were greeted when we walked in. Hubby even found something. Lol

Very well-curated store with a large selection. This is our go-to place for gifts to kids or to any toy lovers. Amazing selection of plushies especially Jelly Cats. read more

Support local businesses! We've been customers of Five Little Monkeys for several years. It has also even become a bit of a routine for my husband and son to stop by while I go workout at nearby Barry's. The store is well kept and organized, and clean! Prices are fair, with some even being around the same price as Amazon. The shop even provides quick and free gift wrapping year round. There's also no need to request a gift receipt since they'll keep the barcode sticker on and the recipient can use that to return a gift. I've even called ahead and charged over the phone a toy to be wrapped up and picked up an hour later. They have a loyalty program where you accumulate points for purchases and can get discounts off your purchases throughout the years. They have a few shops around the Bay Area and offer online shopping as well. read more

Visited this store for the first time last week and will for sure be coming back. Wonderful selection of high quality brands/toys. Great variety for all ages, friendly staff. This feels like a wonderful local business to support! read more

I love Five Little Monkeys so much! My kids do too. We've been going to this store since they were very young. My oldest is now 9 and my second is 3. We used to go here every week before SIP. When SIP started, we missed our beloved toy store so much so we ordered a few things from their website. It was so nice to be able to receive our first delivery from them. We've placed a couple of orders since and now that they have curbside available, my son and I have stopped by a couple of times a week. We love this toy store. We adore the events they've thrown for the community and hope they will make it out of these difficult times. I highly recommend this toy store. They know their stuff, they're involved in their community and we will continue to support them. Thank you so much for enriching my kids lives and being a strong part of their development. We love you guys and wish you the best always. read more

came here to purchase a gift for my nephew. Great selection of toys (big and small, retro and modern) and they offer free gift wrap! Tip: check your Safeway receipt for a $5 coupon read more

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Great selection of toys. But worst customer service. Won't be spending my money here.

I've been a loyal Five Little Monkeys customer for nearly a decade. I try to support local business and always have bought birthday gifts here. This, though, is a store that does not love you back, even after spending literally thousands of dollars here. The last several visits have involved waits in line and inadequate staffing; they've been too busy, half the time, to bother entering my phone number so I can accumulate rewards. Today's wait and unfriendly service was so intolerable that I will not be returning. A customer went ahead of me in line (she had been slowly building a pile of items on the counter and said, right when I was at the front of the line, "I think I'm ready.") And the staff member immediately served her, which seemed rude, but also, she had a very large pile of items, she took her time deciding which wrapping paper went to which gift, and she had the staff member write her complicated wrapping instructions (this took ages because he only had a huge magic marker and no pen). When it was my turn, I was told, sorry, my *one* gift would have to wait to be wrapped until the wrapping was done for the two customers ahead of me, who each had about eight items to be wrapped. Customer service this bad sends people RIGHT to Amazon. Shop here if you don't mind waiting in line for twenty minutes, and then being told that wrapping for your one small gift will be an additional long wait. This store desperately needs more staff on weekends, or they need to discontinue gift wrap service. The gift wrap service was what set everything significantly back. read more

This gem of a store is located in Downtown Burlingame on Burlingame Ave area. They do have other locations but this is the only one I have been too! I love this location. It's a tiny store but it is jammed packed with so many toys and items for kids of all ages! You can definitely lose track by looking at all the items there. It's definitely a place where they have something for everybody! When I need a gift or just treating my daughter we love going here. If you're looking for a small local business to support this is definitely one to check out. I will definitely be back! read more

I come to this store once a week to purchase birthday gifts. The fact that they wrap is a lifesaver! The selection is so well-curated and changes all the time. The staff is super friendly and helpful. read more

A great local toy store that is filled with an abundance of varying age range of gifts. From legos to toddler gifts this store always has something unique that you can't always find at a target or Amazon. The store is always incredibly clean and easy to navigate. They seem to update their stock with current trends frequently which is helpful for gift buying. They offer gift wrapping which is always very clean and so useful when running short on time. Thankful there's still toy stores after Talbots closed last year. read more

Five Little Monkeys - Burlingame - Toy Stores Near Me - Burlingame, California

Needed to get a book for a baby shower. This place is a kid's dream. Each shelf stocked with puzzles, toys, stuffed animals, books. Also a good stuff full of kids versions of boardgames like Catan for kids Seems to have good selection of wooden toys for the plastic conscious. Soothing Classical music on the background Surprisingly little guys from the kids with their parents at the store read more

You don't find too many of theses stores around there's one in Noe Valley not the same name,but kind of the same they are expensive.As you walked I think I greet you hello let me know if you need anything... They had a lot of cute little train sets that a few kids in there playing with them they had some cute book some really cute stuffed animals really adorable little bunny. The Kikko of all hand puppets found hand puppet Crow only reason why I'm mentioning this because when we were eating lunch there was a big black crow coming around trying to get some food from us and I just thought that was a coincidence I think not, yes he was messing with me with that I'm like stop poking me in the face with it.LOL!!! read more

Five Little Monkeys - Burlingame - Toy Stores Near Me - Burlingame, California

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This store is clean with an expansive selection of products. It's best to know what you're looking for since the staff of 3 typically congregate at the cash register to chit-chat among each other. If you don't see something on the floor, then the staff will be quick to tell you that it's in-stock at another location and definitely not in the back without checking their systems. The prices are fair, and it is conveniently located in Downtown Burlingame near all of the other shops and restaurants. read more

This is a really great kids store on the main drag in Burlingame. There is a large Thomas the train playset in the middle the shop that all the kids like to play with. They have a lot of items such as Legos sets and stuff you would find in other toy stores. The staff here is very friendly and will help you look for items if you have questions. It's a really great place to pick up items for children's birthday parties as the gift wrap for free and they also have a loyalty program. read more

Five Little Monkeys - Burlingame - Storefront - Toy Stores Near Me - Burlingame, California

Great service! Went in today with my little ones just to look around since I'm new in the area, these two great lovely girls helped me out. Absolutely recommend this small business they do complementary gift wrap as well. read more

HORRIBLE SERVICE, the workers don't seem like they care about their costumers. They weren't even friendly when me and my friend were getting our items checked out the other week. read more

Great place full of cool stuff. Found a wallet that looks like tighty whities. I mean.... DUDE!!! And yes. I bought it. read more

Five Little Monkeys - Burlingame - Hehehehehe. Awesome !!!! - Toy Stores Near Me - Burlingame, California

I went to this store with my mom, sister, and baby niece today after eating dinner. We were walking by and decided to take a look around just because it seemed like a cute little store. As soon as we stepped inside we walked by a tall Caucasian girl in her early 20's who worked there. I made eye contact with her and notice that she kept looking over our way. She just stared and didn't greet us, which was fine We then walked over by the book section and I felt so uncomfortable because she was literally walking in circles around us! I didn't even touch anything nor walked through the aisles. The girl then decided to stand right next to me and kept starring over making me feel super uncomfortable. I couldn't help but to feel like she was watching us because we were being stereotyped. My sister found a book she has been looking for but after she noticed this girl following us around we decided to just walk out. It was truly disgusting and embarrassing. I do not suggest coming into this store unless you like to be followed around. Your employees are a reflection of you and if you're making your customers feel uncomfortable then you will for sure loose business. I suggest investing in some diversity training to educate your staff. read more

Such a fun toy store. Prices aren't ridiculously high like other small toy stores. In fact, their prices are comparable to Amazon! My daughter ended up buying some toys here that we saw at Amazon for slightly more. They have such a variety of fun toys and puzzles for all ages. Honestly, some cool toys that you don't find at any of the big retailers. We visit this store weekly and always end up buying something fun. Plus if you buy a gift, they'll gift wrap it for free! Please support this small business! read more

This is the best place in Bay Area to find a good and quality toy for kid. When I came there first time I was feeling like I saw an extract of toys from a big toy shop like Toys 4 Us. I found toys which I tried to find in a big store every time. I found cool metallic puzzles there and small gyroscope! Also they have available railroad for playing in the store, so your kids allow you to find toy. :) Another nice things. They wrap their toys as a gift for free. And online option for pickup is available. Recommend this place to all my friends. read more

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They are still taking online requests during the shelter in place orders. I was able to order a game online and have it delivered fairly quickly. read more

Friendly helpful staff, nicely curated stock, locally sourced items, free gift wrapping , small local business - what more could you ask for?? My kids and I adore this place! read more

I wish I could give this place a six-star rating. It might seem at first that the store is pretty small but it has everything you need, the toys for kids of every age. I appreciate that they sell a variety of wooden non-toxic toys, some of them are made in France, the UK. The prices are pretty nice but if you join their loyalty program, you'll get discounts. read more

This toy store is horrible! They double charged me $400 on toys but cannot refund! They don't even feel sorry for the double charge but keep saying that they need to contact account team! I have never met such store that refuse to refund double charge! I was paying $400 on toys not $40 read more

Quaint little toy store! They pretty much have everything you would need for all ages. The prices are reasonable for a small store. It has become my go to toy store for presents that I need to get for kids. The staff was great and I love how they will wrap your presents for you for FREE!! Definitely a must go if you are in Burlingame! read more

Great store with things you cant find in regular toy stores. The prices are not bad either for what it is. And its not all Chinese-made plastic crap, a lot of it is US made and European, lots of wood stuff. Staff was really helpful and nice! read more

Staff is excellent. Helpful - they set up a scooter to see if my daughter would enjoy riding it. And they're very sweet and interactive with the kids. Extensive selection of toys for all ages. As others said, they gift wrap free of charge. Slightly higher prices than online. read more

Kind of expensive. And they don't do returns very well. I tried to return a defective toy but they wouldn't take it back. I didn't have the box anymore so perhaps they're justified in that, but I feel like most very expensive, quality establishments are usually much more flexible about this sort of thing, and will give you store credit, especially given how many thousands of dollars I've spent in this store. (Only because it's the closest toy store to my house) I like the free wrapping and the fact that the kids can play there. Staff could be friendlier. read more

Friendly staff and a good collection of books and toys. They are careful with Covid restrictions and only let in a few people at a time.

This is my happy place, because, well TOYS. Every time I go into this adorable store in the new Burlingame shopping area, I find something cute, fuzzy, educational, funny and downright awesome. They do free wrapping of presents, which is awesome when you are on your way to a baby shower and need a last minute gift. Which I never do. Because I am an adult - a responsible adult - who remembers when she's been invited to a baby shower. There is a cute wooden train set for the kiddos to play with, if you happen to have kiddos with you. Highlights: Sweet wall of LEGO merchandise. Adorable Kawaii plushies. Hippy dippy wood toys that make no noise whatsoever. Cute hand puppets - because everybody loves puppets. read more

There is a giant Amazon store close by but I wanted to shop local and support the small business so walked into Five Monkeys instead. Not sure if short staffing that day or always like that but they had 2 people gift wrapping, 2 people stocking but just 1 cashier. When a line started forming, the woman gift wrapping yelled for a young boy to help cashier. He obviously was not experienced but we all patiently waited. After ringing up my items, he asked if I wanted the free gift wrapping. I said sure but the stuff was for 2 kids and 1 adult and he had mixed everything up. He told me to gather my pile and sort it on the side and place them back for gift wrapping. As I placed my 3 piles on the counter, the women gift wrapping says to me "You can't put that there. We have bins for that. Did you pay?" I was really taken aback by her harsh tone and accusing me of cutting in line for free gift wrapping and not pay on top of that??? I am Asian and I was really hoping it didn't had anything to do with that. I politely replied to her, " Yes I already paid and I just spent $100 at this store and I was told to put it here." Then she tries to give a reason for her rudeness and says, " well the reason I'm asking is there's no paper there." I was totally confused and said "what paper?" The kid that rang me up walks back and I said, "if you don't believe me, ask the young gentleman there that told me to do this." She got all frazzled and ask him where was the "paper" and he grabbed a piece of paper and wrote down what choice of wrapping paper I wanted. I asked the kid, " umm...don't you need my name also so they can call me when it's done? " He says, "oh yeah, oh yeah..." After the wrapping was completed, the same woman who reprimanded me hands me the wrapped gifts. She asked if I had a bag and I said " no, he didn't offer one to me but yes I would need a bag and I will pay for one." Then she says, " yes there is a charge for bags you know." By then I was not willing to tolerate her rudeness any longer. I said, "Mame, I was really offended by the way you treated me earlier and it was very rude and unnecessary. Your staff is not giving very good customer service and I did not complain but you in turn yelled at me for something that your own staff told me to do. I think you owe me an apology." The woman then said, "I don't know what you are talking about and I'm sorry you feel that way. Just cause you are having a bad day, don't take it out on me." I literally went "I work at a hospital, I am an essential worker and this was my one day off. I was having a perfectly great day until I walked into this store and you treated me that way!" She continue to denied any of it ever happened then puts all the items in the bag and goes "well you are obviously done shopping so be on your way." I told her I couldn't believe I spent money to support this store and you are treating me this way and I literally asked her "are you racist?"Her answer was " oh god, here we go again." So that pretty much answered my question. I feel really sad that after this past year and a half with COVID, Black Life Matters, and Stop Asian Hate that this still occurred to me and it left me very disappointed. Many local toys store in my community closed down as they could not survive thru COVID. Five Monkeys did but yet they do not seem grateful to their customers. I was treated rudely because of the way I looked when trying to support a local business. I could have easily gotten the same items online, wrapped and deliver by Amazon without even leaving my bed! To say I am disappointed does not even nearly sum it up. And lastly, I am a REAL customer. This is NOT a made up story that I'm sure the owner of the store will claim is just some false vindictive online sabotage. YELP, you can directly contact me to verify this posting. I stand behind it with a clear conscience. read more