Well, it's ok at best ...for the price. You can get a lot better bugers at that same cost, if you look at it as a fast food place, yep it has good burgers, but I got the regular cheesburger and that alone was 6.24. That is not a fast food cost so much. Only American cheese... ehhh. Fries are not crispy, and it's all abit overly greasy. In the same center, there are better choices... although I'd got to 5 guys and grab some peanuts, just for the heck of it. Would I eat it again...... maybe, but get a regular burger, unless they have other cheeses and no fries read more

Burgers are really good I love all the toppings they offer. Hot dogs are okay well I'm from Chicago so that explains why. The fries are okay I love that they give you a bunch. The atmosphere is nice but may be hard to find a table when its busy. All of the employees do an amazing job even when its busy. I highly recommend. read more

Let me start by saying I don't eat burgers unless it's from In N' Out. I am picky about my red meat, an even pickier about my burgers. I don't do In N' Out to-go either because it doesn't taste the same as dining in. This review is being written for two reasons: 1) to compare In N' Out with Five Guys as everyone seems to do, 2) to compare Five Guys locations. The young lady at the cashier who was bubbly and sweet was Cianna. I told her about my 1st experience at Five Guys a few months ago, the one around Almaden Expwy area, and that it was just o.k. but I was willing to give it another shot. My boyfriend told me the Sunnyvale location is busier and produces tastier meals than the Almaden Expwy location we went to for my first visit. Cianna was patient, listened to the story of my first experience, and vowed to make my 2nd visit a much better one. First visit to Almaden Expwy location: tables weren't that clean, kind of had to wipe it off ourselves. The cheese was not melted on my burger which is SUPER disappointing in general. And the water from the soda fountain machine tasted terrible. Please use a stronger filter or something. Second visit to Sunnyvale location: Cheese still not melted on burger. Soda tastes good, not watered down or anything. They get an "A" for customer service because MY particular visit and encounter with Cianna and her team that day was attentive. But still, the bun at Five Guys just sucks. It doesn't hold up well to all the ingredients, especially if you order your burger "all the way," meaning all the extra toppings on the board stacked on. The last few bites of my burger are messy and falling apart, a huge reason why I don't consider Five Guys as my first choice when I want a burger. Skip the traditional sesame bun guys, because your fingers sink into it as you take each bite, and it's gummy with its bread all flattening as you eat. In N' Out ALWAYS takes GOLD when I want a quick and cheap meal that doesn't break the bank and is consistent in quality almost every single time. The cajun fries are delicious at FG and that's where they have their leg up over In N' Out. They hook it up when you order the "little fry" but their choice of sauces are boring. In N' Out and their "spread" gives your burger and your fries that extra something special you were looking for. In this day and age, simply offering regular ketchup and mustard just don't cut it in my book. How about 2-3 exciting sauce combinations offered that people can self-serve and dip their fries into? And please melt your cheese...if I wanted raw, unmelted cheese I would ask for it...also looks like processed cheese like Kraft singles quality, instead of a good piece of cheddar like Tillamook or something. When you order "animal style fries" at In N' Out, you can see the thick cut piece of real cheese that gets put on top and melted down. Five Guys, please don't cheat me on my cheese with that fake looking stuff. The patty is juicy, I'll give them that, but overall, it's not some super exciting burger I crave, as I do In N' Out burgers. Bottom line, In N' Out burger + Five Guys cajun fries = best burger and fries meal, hahaha! If I went back to Five Guys it would be to Sunnyvale location, not Almaden, and would look forward to Cianna as my cashier again. At the end of my meal she even caught me before I left the door and checked in on how my meal was. I gave her the complete 411 and she thanked me for my feedback. I truly appreciate customer service like that, showed she really cared. Thanks girl! :) read more

The burgers are good (though they don't toast their buns). The sauces for the burgers are ok, but not as good as the standard sauce at in-n-out. The fries are really greasy, soggy and limp. My least favorite fry I have ever had. read more

Five Guys - Limp and soggy fries - Burgers Near Me - Sunnyvale, California

Employees were super nice,,, and they allow you to have any toping on the burger,,, the taste is good, but you will feel sick after,,, the amount of oil and the size of the portions will let you hate your self after eating it once i stepped in, i realized that all the customers are over weight,,, which was odd,,, but after eating, i knew why I had the cheese burger with mushrooms lettuce, and mayo read more

Apparently I wasn't the only one who got excited when the "Coming Soon" sign appeared a few months ago.... From opening day a few weeks ago this restaurant has had lines out the door at lunch and dinner time. One thing Five Guys does really well is serve a burger that's extra juicy. It tastes great and goes down easily. Some might say it's just extra grease, but it doesn't turn the bun to mush or make me feel sick to my stomach afterward like grease would. The choices of extra toppings are great. I keep mine simple, but friends really choices like grilled or fresh onions, sauteed mushrooms, and chilled pickles served on the side so they stay crisp. If you're worried about your waistline or your budget, considering getting the Small Burger. It's actually a standard sized single patty. The normal burger is a double patty. And plan to share the fries. A regular order can feed two grown men, a large feeds 3-4. read more

Ok for those reviews that claimed that it's just a much more expensive version of In-N-Out, they must be extremely stingy/cheap. The prices here are fairly close to those at In-N-Out and if you can't afford or just want to complain about maybe a one dollar difference, perhaps you shouldn't be eating out in the first place. IMHO, the burgers here are very juicy and fresh. To the person who said that the buns was soaked from getting "everything on it"--of course that happened, what would you expect from stacking that many things on it? The cajun fries were alright, I'm not really a a fan of those, and the fries here are decent--I wouldn't recommend this place for the fries. I think a good combination would be a Five Guys burger with some Wing Stop fries. If you're looking for a great place to eat at night/in the afternoon with some friends, grab a burger here and judge for yourself instead of listening to those who claim this is just an In-N-Out knockoff. read more

Not bad for a fast food joint. Even with a long line the food came out super fast. The service was great and very friendly when taking the orders. The price was higher than most fast food places but the quality and taste made the difference. I could be mistaken but I think you can get a regular and junior size of the burgers - and the junior is big enough for me. You can add a lot of toppings and the prices are better than the other "build your own" burger joints. The fries are hot and have Cajun and Regular to choose from. They aren't cold and soggy like other places. I would come back for a quick bite when in the area and in a mood for a burger. read more

They got my order wrong! First they don't take orders over the phone period. After some debate, I had to create a profile and order online. My two burger orders were completely wrong! both should have had mushrooms- none were found. One of them was supposed to have A-1 sauce- none found. One burger supposed to have no lettuce- both had. Whatever the case, the order was not right!! This is the system the guy on the phone told me to do and insisted I could not order with him. At the time he was asking his manager for permission. 5/16/11 around 5p.m. read more

After hearing from many friends about Five Guys, my expectations were rather high. I was not disappointed. Even though I ordered a single cheeseburger, the patty was big enough to be considered a double, especially compared to In-N-Out's patties. The burger itself was quite tasty. I might ask for less cheese next time, as there was almost too much, which at times over powered the meat. When I opened the bag, I was shocked to discover that in addition to the full cup of french fries, they had filled the rest of the free space of the bag with fries as well. There was almost too many fries, and since they were piping hot, I did have to wait a few minutes before I could retrieve my burger, which was well buried. After they had sufficiently cooled, the fries were definitely worth the wait. Service was quick, and they were super quick at presenting our food. While this wasn't the most amazing burger I have ever eaten, I will certainly be returning again. read more

It seems as if I have to choose -- "Five Guys or In & Out?" Shoot, I'd like to give the same answer when asked "Coke or Pepsi?" or "Ginger or Mary Ann?" -- BOTH! I do like both Five Guys and In & Out, but if I had to choose, I'd choose Five Guys. The meat is pretty tasty, but what I like is that it gives me a bit more fulfillment than an In & Out burger. It does cost a little more than In & Out, yet with that extra cost, you get a bigger burger plus a good amount of toppings to choose from. (my gf and I are big fans of having mushrooms on our burgers and I don't mind a bit of bacon). I kept making a big deal to take her to Five Guys. After her first bite, she understood why. This was no Red Robin's burger. As for the fries, they are good, yet if they had crinkle-cut super crispy sweet potato fries, I'd be in hog heaven. Is it the best fast food franchise burger in the Bay Area? Well, until they open a Shake Shack here (gotta go to NY for that!), it just might be :-) read more

I was recommended here is so good to have a nice hamburger. Five Guys, we can eat everywhere in america. good volume and taste of meat is very wild! i am lovin it! read more

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I have to say I was very disappointed with Five Guys. I had seen a show on the Food Network which was about the up and coming gourmet burger joints (with fast food service time) popping up around the country. Five Guys was featured and the host raved about how great the burgers were, etc. So I was excited to see one open down the street from me. The burgers are the same quality as In & Out burger but smaller and more expensive. The fries were cooked while I waited and came to me hot just how I like them. But when I pulled them out of the bag, they were full of oil and limp. Within 5 minutes my brown bag was soaked in oil from the fries. I don't eat burgers often, so when I crave a burger I want one of high quality, great taste and not expensive. I will stick to Oasis in Menlo Park for great burgers from here on out. And if I'm ever in the mood for a 'quick' burger I will go to In & Out instead. read more

Excellent burger! It's gigantic and at an affordable price. Free peanuts! Too bad I'm allergic to them now. Otherwise, they always give plenty of fries to all customers. I recommended this place to a friend and he said that it was the best burger. He was convinced by me. Whoo hoo! And now, it's your turn to try it for yourself. Have a wonderful evening! read more

Look -- peanuts don't go with burgers and fries. I shouldn't have to feel like I need an appetizer to hold me over while the food is being prepared. As for the *actual* food -- what is everyone raving about? This tastes like something made on my apartment-sized, Target-quality barbecue... except drier? Not coming back. Someone at my job called this competition to In-N-Out. Uh, okay. read more

Not good. Third visit: the fries are always warm, soggy, and limp, never crispy and hot -- no matter how many fries they give you per order, if the fries are unappetizing.... Good free peanuts and dial-a-blend Iced Tea dispenser are plusses. Fairly long wait time, as they're usually busy. Which brings us to the meat of the matter: the burgers. First off, if you like lots of accompaniments, you'll appreciate their selection and the ease of just saying "everything". But their everything has so many ingredients it just turns the burger into a mess of flavors -- you have to be selective. And the burger itself: dry, overcooked. A hardened gray inside, with no sign that juice was ever present. Guess they're terrified of lawsuits over E Coli contamination or undercooking in general, but I'll take In-N-Out every time -- they're half the price. read more

5pm, Sunday evening, this place is already packed. By 6pm, people were frantically looking for tables and hovering over patrons. Hamburgers: portions were good. hamburger meat was juicy and perfectly cooked. free toppings were fresh and tasty: grilled onions, mushrooms, pickles, ketchup & mustard. buns were cold and somewhat mushy- not cool Fries: my cup overflows! a regular order of fries feeds 2 people. Cajun fries were delicious, crispy on the outside, creamy on the inside. service: cashier was friendly and helpful. someone was constantly sweeping up after patrons. bonus: free peanuts. random, but i love free stuff Not in love with the hamburgers, but will definitely come back for the fries, possibly with a burger on the side. read more

Great burger and cheap. Location is tight but everything in Mtn. View is.

I went with a friend last weekend and this place was packed for the four hours were there (from 11am-3pm). Non-stop lines, but the food was really worth it, I think! I got a mini cheeseburger with cajun friends to share with my friend and the total was about $9. They give you so much fries and it's so good! The burger was really good too - lots of toppings and I really liked the grilled mushrooms. You also get free peanuts. The service was pretty good, the food came out fast, and the place was busy nonstop during lunch hour, even until 3 in the afternoon! I'd definitely go back and eat there again. read more

The burgers here are not bad, and you gotta love the fact that you have a lot of options when it comes to toppings for your burger. I like to get a burger with the All the Way combo: mayonnaise, mustard, ketchup, lettuce, pickles, tomatoes, grilled onions and mushrooms. The burgers are a good size too, but they get messy! The cajun fries are the best though, solid cuts of potato with liberal seasonings. They're tasty with the right amount of kick. I also like the fact that you can crack some peanuts to eat while you're waiting for your order. Overall, I'd say a 3.5 but I'm rounding up for all the good options. read more

The best burgers in town!! I recommend the "little " burger. The regular is big! I also like the shakes. read more

Ready for the countdown? 5 Guys Burgers 4 types of burgers (burger, cheeseburger, bacon burger, bacon cheeseburger). I got a regular burger with a bunch of toppings so I could taste the meat. It was good, juicy, and had that nice browned patina on the outside from the griddle. The patties aren't huge or thick, but with all the toppings, the burger is fairly sizeable. Sauteed onions were damn good too. 3 course meal...munch on some free roasted peanuts at your table while you wait for your massive cup o' fries and burger...and there's a Pinkberry next door if you want dessert. 2 patties on a regular burger, and 1 on the "little" ones. Also 2 sizes and types (reg. and Cajun) of fries. The Cajun fries seasoning is pretty good. The fries are definitely better than In n Out's soggy, pale, starchy fries, IMO. 1 star deducted for smelling like grease for the rest of the day. Get some better ventilation in the kitchen!!! read more

I don't know about you, but I like free stuff. This place offer free peanuts! I sometimes go super Asian and pack half of my fries bag with these suckers. Anyways, I really enjoy the burgers here. They're tasty, not too greasy and it doesn't give me a stomach ache after. I usually go for the one patty cheese burger. You get as many toppings as you want with no additional charge. Once again... free stuff! You and one other can easily share the small fries. They over pack it so much, it fills up half of your bag! In that case, it's already a large size. Get the cajun fries because they're way better then the plain ones. I kind of put In-N-Out Burger in the corner since this place came about in my area. They're actually a block away from each other. Anyways, I strongly recommend the burgers and fries here. *Side note - Your bag of fries will get super oily and leak through! I warned you... read more

Greasy coma inducing burgers and fries. In n Out is way better tasting, these just taste like slightly better Burger King burgers. Got the double cheeseburger and fries, felt gross afterwards. read more

I love getting a burger and dog here after a good workout. Clean kitchen and friendly people too! read more

Solid Burger. But experience didn't quite meet the expectations and hype. Great Patty; Good Bun; Great Fresh Fixins (Ripe Tomato Slices, Crisp Pickles, Fresh Onions). It's not a fast food burger, so I would say it's not an apples to apples comparison to In N Out. After all, there is no Drive Thru. Armadillo Willy's, Red Robin, Chili's, Kirk's Steakburgers are more suitable comparisons. It has the feel of a "home made" burger. Again, Solid Burger, but I didn't feel it was totally distinguishable. I do feel that the In N Out Burger is distinguishable. I ordered the Little Cheeseburger with Bacon with Ketchup, Mustard, Lettuce, Tomato, Grilled Onions and Pickle. The "Little" sized burgers are actually regular sized burgers; so don't over order unless you intend to eat your guts out. Ordered a grilled cheese for the toddler and it was OK. Tried the regular sized fries. They had Cajun style which I'll definitely try next time per my FB peeps recommendations. I actually like the In N Out Fries better. Didn't see if they did Milkshakes. Overall, pretty solid meal. I would recommend going to experience yourself and I will likely go back again. However, I'm not yet ready to put this at the top of the Burger Ladder. read more

Peanuts Envy. Free peanuts while you wait for your order. Five Guys falls in the "Trendy yet fast food burger" class. That's the class that includes In & Out, Habit burger etc. Above your standard fast food burger class, yet below your restaurant burger class. It's only fair that it should be rated as such. That being said, it is the top of it's class in my opinion. The fries are great. And they always manage to give you more than what you would expect. Genius. They offer a list of burger toppings that one would desire from a hit and run burger joint. Grilled onions, mushrooms etc. I go with All Black list toppings add jalapenos add hot sauce. It's damn good. As far as I'm concerned, Five Guys finds a way to one up their competition in all areas of the burger game. Kudos. Comments I have read about the FG burger being bland are interesting. I challenge anyone to do a side by side comparison. You would have to omit the flavorful toppings FG offers and compare plain burger to plain burger to reach a definitive answer. It doesn't sound fun to me. I'm going to stick with the place with the better fries and better finished burger. Five Guys. read more

The burger is ok, but I prefer In-And-Out Burger any day. My son is severely allergic to peanuts. Upon seeing peanut oil cartons by the entrance, I asked them if they use peanut oil to cook their burgers. The guy told me that they only use peanut oil to deep fry their french fries. Next, he cracked what I perceived as an extremely poor taste joke - he asked if I brought along my son's epic pen. This can be a life and death situation. I don't find it amusing at all. While we were having our burgers, I noticed a lady was holding a paper tray of peanuts. Turned out they give out free peanuts by the exit door. If I had known about it, I wouldn't have gone inside. I told my family about the peanuts while we were leaving, and my son pointed out there were peanut shells dropped onto the floor. Luckily, my son didn't come in contact with any shells, or we would had to spend the next three hours in emergency room. I am totally fine with people having peanuts in restaurant, but I am not fine with them not telling me. The guy knew my son is allergic to peanuts when I asked him about the peanut oil. He could have pointed out that they give away free peanuts as well. Instead, he cracked a stupid joke about epic pen. read more

After hearing all the rave reviews, I was not impressed at all. I don't expect much from a good burger - juicy, salty, plenty of onions. Oh, and they have to get my order right. They didn't have avocado, the onions were scanty, the pickles were mediocre, and they put the ever-repulsive mayonnaise on my sandwich when I asked for - you guessed it - ABSOLUTELY NO MAYO. Mayonnaise will ruin my night, I hate it that much. The good? The peanuts are delicious, the portions are huge, and the fries are tasty. If you want an amazing burger, go to The Counter or Peninsula Creamery. If you want a great deal, go to In&Out. If you want great peanuts...come here. read more

I hate burgers. Since I moved here from my country I've been telling myself that I should keep away from this unhealthy, fatty American food with a great taste! I admit that sometimes the temptation beats me... bacon and cheese... with fries... yeah I love this place... read more

Wifey was out of town so I hit up this place for dinner because I've always been curious how it compares to In-N-Out. I loved the bags of potato bags near the cash registers. The place was a little cold but there is plenty of seating. I ordered a bacon cheeseburger with some additional fixings. They have a list of toppings that you can just get added by asking for EVERYTHING and then some additional toppings you have to request. I like how they aren't nickeling and diming you for every topping, but they are clearly charging you more for that privilege, so the burger is a bit overpriced. I also got the Cajun fries cause they sounded like they would be spicy. First they give you a ghetto bag with your order, so it looks like a no-name place. Nice touch! I burger looks like a welfare burger you would get at home when you are a kid. The burger had the hot sauce but wasn't really hot. The meat was good, but the vegetable ingredients aren't as fresh or crispy as In-N-Out. The Cajun fries are AMAZING and they give you so much it doesn't fit in the cup. It has kind of a spicy seasoned flavor and probably some cayenne pepper. A great kick. Overall I loved the food, but its still a step below In-N-Out. The burgers are still better there, and plus they actually have a drive through and are open much later, so its great after a night out. But I have to admit the friend totally blow away In-N-Out. read more

My 1st experience of Five Guys... LOVED, LOVED the greasy brown paper bag! LOL! It really set the tone of how "not so good for me" this meal was going to be for me. As a long time fan of In N Out, my bag was by far greasier then theirs. I ordered a "Little Cheeseburger" and regular fries. Fresh onions, pickles, ketchup and mustard. I could taste everything seperately, yet it blended together perfectly and I even got to scrap the cheese off of the foil wrapper. Fries were forgetable but I'm a Mickie D's fry junkie anyway so it didn't matter much but I still deducted .5 star =) Service was standard...some pimple faced youngster who didn't really care about helping me, deducted .5 star. Overall, I'll be back but won't order fries. Yumm!!! * In my Red Robin voice* read more

In n Out or 5 Guys?????? The debate will rage forever... Pro 5 Guys: Bigger Burgers... Bacon (Mmmmmm, Bacon), French Fries are better. Pro In n Out: More affordable, more of them around, can buy their swag, the original red and white color motif... I'll eat at either of them wherever they are.... read more

Came in two minutes before they close at 10 they serve me with no attitude great service and food was out very quick thank you! Made my night since everything else nearby was already close! read more

even though i wasn't as impressed with my first try of five guys at the fremont location, i was still excited to know that we had one opening up in sunnyvale. my dad and grandma love burgers and fries, so i wanted them to try the "east coast version of in n out". i thought coming on a friday at 5:30 PM, there wouldnt be many people, but it was packed. the line was almost to the door. there were so many workers in the small kitchen area. my dad n grandma grabbed the first 4 seater table they could find, but it ended up being wobbly. i had them move to (2) 2 seaters, and an employee saw the table and ended up putting a "do not sit at this table" sign because the leg seemed broken. anyways, we ordered 4 little burgers with toppings (me - bacon cheeseburger with everything except ketchup, pickles, a-1 sauce, and bbq sauce), large order of fries, small order of cajun fries, n 4 drinks. $35....a $9 meal per person, not super cheap for "fast food". when i got to the drinks, 3 of the sodas were all out (sprite zero, one of my faves!) the sprite soda button wasnt working n they told me they were going to refill it, but i never saw that they did which sucks because all my grandma drinks is sprite/7up. we ended up sitting outside because it was too crazy inside, line was fully out the door by this time. the workers were all nice, but it was definitley a zoo. our orders were a bit messed up. my grandmas burger ended up having bacon (which is normally a score, but she didnt care for it), n my dad bit into a jalapeno (he cannot eat spicy things). my bro and i scarfed down the fries, the cajun fries are definitley better than the five guys fries. we all agreed their fries are better than in n out (think the peanut oil helps!) and the burgers are good (mine wasn't as soggy this time, i saw them grilling them) but just really messy, and i feel the whole toppings thing is really easy to mess up. cuz if i had ketchup, bbq sauce or a-1 sauce in mine by accident, i would not have been a happy camper! oh n while you wait, there's boxes of peanuts that you can eat while waiting~ read more

My first experience with five guys was not that great, this one is slightly better. Ordered the cheese burger with lettuce, tomatoes, grilled onions, ketchup and mustard. Still a decent burger, pretty fresh tasting. I still dont think they season their burgers at all. But dipping my burger with the bbq sauce made it taste a lot better (its a hickory type bbq sauce). its still a pretty messy burger and the burger patties are not evenly shaped so some are tiny and some are bigger. read more

The burger just feels like a messy version of ordering from a fast food joint. I don't understand why this place is so special. There is not really any seats available and the place is super casual. Nothing fancy. You get to pick toppings on your burger, but aside from that. Shurgs, I don't understand. They give a lot of fries, but I could not really eat all of it. read more

All-you-can-eat roasted peanuts? I'm in! Don't let the "Little Hamburger" ($3.99?) fool you. It's really a full size hamburger. Tasty and juicy. Cajun French Fries were good, especially with the malt vinegar. Service was super fast. "Everything" means grilled onions and grilled mushrooms. Mushrooms really don't taste like mushrooms, but it's included. Just a happy place! Simple menu, don't expect anything else except hamburgers. read more

this place gets a jaw dropping WOW from me. i get here late night right before they close, i get the complete welcome greetings from the staff. i ordered the cheeseburger with just about everything possible...and double that along with a side of fries. i sit munching on the complementary peanuts and in a couple minutes, i'm presented with a fresh fully loaded burger with the works! (mushrooms, lettuce, onions, pickles, everything!) this thing could not be contained in the wrapper, definitely one of the better burgers that i have had and imo, beats in-n-out. since it was the end of the day, they gave me a loaded bag of fries, very generous but i'm not about to eat a whole bag of fries... the fries here are thick and have the unique taste that you can only get from peanut oil. the food here was fresh and oh so so satisfying the service was above and beyond for fast-food and the overall experience is a definite 5+/5 read more

I've been here three times cause my husband loves it so much. Everytime they have messed up my order. I don't eat red meat so I order the cheeseburger w/o the beef patty and order a bunch of veggies. They always add things I dont want, like mushrooms, and leave out things I do want, like peppers and CHEESE!! read more