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    Five Guys

    3.4 (64 reviews)
    InexpensiveBurgers, Fast Food
    Closed 10:00 am - 2:30 AM (Next day)
    Updated 1 month ago

    Order Five Guys Takeout or Delivery

    Five Guys Photos

    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Outdoor seating

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    Five guys fries. Every fry was in bits.
    T H.

    What's going on with all these restaurants gradually going downhill? This used to be the most amazing place for burgers and fries, but the last three times we have went, the food has been horrible! Brown lettuce, wilted tomatoes, soggy buns, fries all in little tiny bits! Dang Five Guys, what the heck??

    Burger, fries and Coke; $12.00. I asked for fries well-done, they were NOT!
    Thomas T.

    I haven't been in a Five Guys for about 8 or 9 months. Today I had half-a-craving for them; here we go... I fell in love with Five Guys when I was living in Florida around 2009. I wrote them great reviews and ate there WAY TOO MUCH!!! (2 or 3 times per week!) I've had some bad experiences at Five Guys, especially here in the Michiana area, so quite bluntly, I just lost my appetite for them. Tonight I went to the Eddy Street, Notre Dame location. I ordered the double burger with a medium fries, well-done (as in crispy), no-salt. The store was very busy, but they also had about 10 employees behind the counter. My number was called after about 15 minutes and I tore the bag open to make my ad-hoc place-mat for my food. Right away I could tell the fries were not well-done!!!! DAMN THEM! The fries were mostly pasty-white, mushy and not golden-brown crispy. DAMN THEM! I went back to the counter and very calmly and quietly asked why my fries weren't WELL-DONE and the manager said "Oh, we will RE-MAKE those for you right away!" I went back to my table and started eating my burger. It was fine, but not the epicurean delight and sensory bacchanal I seemed to remember from times past. It also was just sorta warm, certainly the burger I GOT was NOT HOT in any SPOT! I nibbled at the mushy-white fries and it only pissed me off. I expect MORE from a place that charges $12.00 for a burger, fries and a Coke!!! After 10 minutes someone hollered that my fries were ready. I walked over and got them, they were finally made correctly! So, Five Guys HAS THE ABILITY to make fries well-done; WHY COULDN'T THEY HAVE JUST DONE THAT IN THE FIRST PLACE?...before half my burger was gone??? Somebody reading this is going to think this all sounds petty or nit-picky; BUT Five Guys sells itself as THE BEST OF THE BEST in burger joints, and they charge the high prices to go along with that image! I expect MORE from Five Guys! I can get crappy service for a much lower price at Burger King or Wendy's!

    What I actually ordered

    "Issues with our phone reception"??? There were no issues with your phone - I could hear crystal clear and I was heard clearly as well. Your "manager" that evening expressed zero empathy and passively accused me of trying to scam my money back. I would have contacted you privately except your "manager" relayed a bogus name and contact email for the owner of your location. Additionally, I was contacted by you over a month after my horrible experience - nice effort, but you should have contact me the same week this happened. I'm not interesting in your sub par offer to "make this up" to me. I won't be eating there again.

    Menu
    Mary F.

    Great juicy burgers and amazing fries at a great value! Five Guys is the standard I set for any burger or fries I eat elsewhere. Little versions of the burgers mean 1 patty, while the non-little version means 2 patties. For me, the little version is plenty to fill me up. All the burger toppings are free and delicious! I usually get everything ("all the way"). Little bacon cheeseburger all the way: T his was juicy and delicious, and all the toppings added a nice blend of flavors and textures. However, the bacon wasn't that good. I'm not sure if there wasn't enough bacon or if it just wasn't cooked that well, but it felt like there wasn't much bacon on the burger. Next time, I would just order a bacon-less burger. However, the burger was delicious overall. Little regular fries: The little fries is actually a lot. Five Guys make my favorite fries -- thick-cut fries that are crunchy on the outside and soft on the inside. The fries come in a cup, and there are always extra scattered around the brown bag. Little Cajun style fries: Get these if you want some more spices & seasonings on top of your regular fries. I got these freshly made, and they were delicious! The seasonings added more dimensions to the fries compared to the normal fries. They were a little bit too seasoned for me, so I would ask for slightly less seasoning next time. But overall, they were fresh, hot, and delicious! The staff is friendly and quick with your order. The place is clean, with lots of wooden tables for seating. There's also tables and umbrellas outside for additional seating. This store also has fancy Coke machines. The food here is delicious and reasonably priced. I will definitely be back for more!

    Abby C.

    I really like the hamburger of Five Guys. They have the soft tasty wheat bread and the best meat in town! I love the fries as well. Moreover, the milkshake is also quite tasty. This place is very close to Notre Dame campus, so it is very convenient for me to come over and have a quick lunch.

    I guess in South Bend Mustard is the word for Ketchup! Blech!

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    10 years ago

    Middle of the road, nothing to brag about. Thete is a few local spots better than this place. Check out The View & cjs

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    15 years ago

    Definatley one of the best burgers I have had. The fries are excellent as well.

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    11 years ago

    Great experience!! Burgers are awesome and love the fries!! First time having a shake and it was darn good.

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    Page 2 of 2

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