Burgers are awesome here but when my wife and I ordered they let me knoe there's no bacon cooked and if I want a bacon burger it's gunna be a long wait. Almost as if to convince me to get something else. WTH isn't cooking what you guys do here why they were acting like they didn't want to make the burger I wanted was disappointing. read more

EXPENSIVE for what it is. Potatoes are cheap. Almost $6 for a large fry? That's nuts. Did online ordering. On one burger we ordered extra pickles. It didn't have one pickle let alone extra. When 4 burgers, a hot dog and 2 large fries are over $50, you have to get the order perfect. read more

This is my favorite burger place ever! Best cheeseburger with a big patty and tons of fresh toppings. I call in my order and they always have it there waiting for me. The employees are always so nice and treat me very well! read more

Ordered 2 bacon cheeseburgers. Great taste but bacon was missing. Informed sever Kristin K and she offered to just give us the bacon on our half eaten burgers. I said it's too late and we can't wait, the only reason why we went here is for a quick lunch. Did not offer to refund me The difference between regular cheeseburger. Just stared at me. Poor service, not very attentive crew when it's not even peak hour. We came in at 3:10 pm, only 2 people other than us. Pay attention people! Hire more responsible people. read more

If you walk into their all gender bathroom and there is urine on the toilet seat don't expect them to sanitize it. The manager said that I was more than welcome to just wipe the seat but he wasn't going to sanitize it. read more

I've had Five Guys before, but this time it was different. The hotdogs were cut in half and fried to a crisp. My kids wouldn't eat them. The burgers seemed different from the last time, maybe in ordered something different. Fries were plenty for 4 people. Food was out quickly, but the place was packed and we felt hurried. read more

First time tried Five Guys and I wont go here again. I took 4 of my colleagues and they have same opinion.

Burgers are always cooked to perfection and the fries ever so flavorful. The staff is always nice and go out of the way to accommodate their guest. This particular location has had the nicest staff by far. read more

Excellent tasting burgers. Excellent Cajun fries. Excellent service. Highly recommend this location. Went in late everyone was polite and took their time making the burgers. One of the best burgers around!!!! read more

I noticed an employee named Jonathan being really rude and disrespectful to the other employees. If that's how he treats his coworkers I can only imagine how he treats his costumers. read more

Just opened near our house. Very popular, but I don't see what the fuss is all about. Pricey, you can eat better for less at In-N-Out or The Habit, both within a stone's throw. Nice selection of condiments when ordering, but what you can serve yourself is limited to catsup, salt, pepper and malt vinegar. Wacky soda machines that force you to drill down through menus to get to the drink you want. When we got there, there were no tables available. One was taken up by an employee on break browsing his phone. Very noisy, and the table we ended up getting was in the ideal place to get subjected to a barrage of "number 19, your shakes are ready!" Not really the quickest service considering the simple menu. There are at least a dozen alternatives at this intersection; I submit that you would do better at almost any of them. read more

TERRIBLE FOOD! Burgers are so poorly grilled and NOT SEASONED that they tasted like eating boiled ground meat in patty form. We also ordered their fries and Cajun fries. Both were very brown in color and soggy. Also, the Cajun fries tasted exactly like the regular fries. The veggie sandwich was also not seasoned and poorly grilled. Tasted like eating raw veggies on a bun! TERRIBLE FOOD! read more

Burgers were slightly above Burger King quality, on a good day. I bought a double cheeseburger fries and a shake... $19. Really? I could have bought almost 4 of that same meal at in n out. No flavor, soggy bun over salted fries. The shake was ok. Won't be back read more

One star for mediocre food and poor service. Walked in (party of 7) and were not greeted. Two registers, and only one open. Employee is on the phone taking and order at the register, so we wait. And wait some more. She doesn't even look up to acknowledge us with a nod or a "I'll be right with you". Another customer rushes to the counter and asks to quickly purchase a soda. Rather than inconvenience her by making her wait behind us, they give her a free soda (remember, the register not available because of the phone order). While waiting some more to place our order another employee asks if we've counted how many patties we will have. No. No we have not. We finally place our order, and I specifically request lettuce and tomato on my veggie burger. Food arrives and no lettuce or tomato on the veggie burger. I go to the counter to ask for it and I have to wait several minutes (long enough to go back and sit down) before I'm given lettuce. No tomato. The restaurant was not busy at the time so experience was frustrating. Order was approximately $100 which is way too much in my opinion for takeout food with poor service. read more

First and last time coming to this place. The burger was not what I expected. I'd rather go to the Habit. The bun was cold. The "grilled" onions were cold. The meat was cold. The ENTIRE BURGER was cold. It was wrapped in a foil to keep it warm? Well fail. The fries were not tasty. Nothing cute. read more

The prices are not worth the mediocre food. We waited 30 minutes(!) for ONE burger and an order of small fries. The burger had a squished, soggy bun and the fries were too salty. We actually went to In N Out afterwards just to get the taste out of our mouth. read more

Never coming back at this location take to long to serve my order and fries where late not a good costumer service

The food is by no means terrible- however compared to the nearby competitors (In n Out, the Habit) I do not see myself nor my friends coming back. If I wanted to get the taste of Five Guys I would go to the Habit which is cheaper, faster, and better quality. If I wanted to switch it up, In n Out is always the better choice. I just can't justify paying $11 for a burger and small fries and receiving mediocre food. read more

Great service and explanation of how it all worked. Was suggested the Cajun fries and they were amazing!!!!!

This was the second chance I gave five guys. I won't be giving them another anyone in the near future. The place is new and very clean. The employees are very polite and energetic. They have the new coke machines that give you a plethora of drink choices. Then there's the food. The fries were way over salted, and I will add salt to some places fries. The burger was nothing remotely special. The pickles had no flavor, the patties were somewhat crunchy on the edges, and I had to pick off the tomatoes that I didn't order. Better off going to the Habit in the same shopping Centre. read more

Not what I expected for my first visit. I didn't like the price of the food to start. As for the food itself, I can't complain but not as good as I hear from other people. After my meal I went to order a shake that is $4.50. I hate to mention another restaurant but I'll just stick to In N Out for the price and what I believe better food. read more

For the prices they charged I assumed the food would at least taste good! Nope! The burgers were unseasoned, griddle fried patties with unmelted cheap tasting American cheese on top. Got my 3 kids a grilled cheese, cheeseburger, and hotdog and not one of them would finish them. For 2 burgers, a grilled cheese, a hot dog, and 1 order of fries it was about $30!! I am soooooo disappointed! I wouldn't eat this food again if it were free! I will stick to my In n Out for sure!! read more

Five Guys - This sad plate was about $9!! - Burgers Near Me - San Dimas, California

Great burger, tasty and fresh. A little bit pricey.

Not impressed. To be completely honest. ..the Bacon Cheese Burger tasted like a glorified Burger King . Not as greasy but that's what it tasted like. Cajon fies had a good flavor but we're limp. ..dipping them in ketchup bent and broke them. Malted shake was pretty good until it melted a little. All in all...Didn't hold a candle to In 'n' Out... complete waste of hard earned calories. read more

Way way too expensive. I prefer In N Out or the Habit over 5 guys. I won't be going back.

5 guys is a bad place to go to. Me and my lovely family went to have a cheep meal (which it is not) my little boy Tomas came out running from the bathroom thinking he was going to be hurt in the gender neutral bathroom. The food was made poorly and incorrectly. All in all it was a trip was a total loss. read more

Me and my family eat here a couple times a week and the food is great and the employees are always great! Anyways, the reason for my review is today we dropped in for lunch after softball to grab a couple burgers and Tori was very pleasant and patience, we've seen her before and she is always smiling! read more

When one says no pickle and onions and of course the order is messed up you bring it to their attention! One does not expect grief but resolution. After all I am the customer and paid ridiculous money to meet my son at 5 Guys for burgers & fries. To find out you were then talking to the manager who then messsed up the replacement plus gave you grief and caused you to grub after your guest was already finished...unacceptable. Cash only and the tomatoes were not ripe means this is the worst 5 Guys I have been at ever. Glendora deserves better and no I can't be bought off with a "shake". Dickie's BBQ is next door and is a much better value and treats customers well. Customer service used to be a given but it isn't available at this store! read more

Went to Five Guys for the first time, stoked to see what all the hype was about! Paid $8.89 for a bacon cheeseburger, and they forgot to include the bacon! Thanks FIVE GUYS! Burger was ok, I've had better! Cajun style fries were whatever. Way to pricey, and definitely overrated. I'll stick to In-and-Out and The Habit! read more

The shake machine is ALWAYS "acting up"! Making thin watery shakes. Oh...and they don't tell you about the machine "acting up" until you've already paid!! read more

My niece is always talking about how she loves working here! Going in again soon, can't get enough of these burgers and fries!

Came here for great food and got even better service. Ryan is a great employee, would definitely recommend this location! Very clean with great people. read more

Meal was delicious! Service was so sweet and kind. Cajun fries are a must try. Also they have a ton of different options when it comes to shakes. They have burgers, hot dogs, and a soda machine with different fountain drink options. read more

The restaurant was nice and clean. There's always plenty of parking in the shopping center were the restaurant is located. The burgers, hotdogs and fries are always so good. But the staff is exceptionally friendly and polite. Everyone greets you when you walk in the door and says good bye when you leave. read more

Not your every day burger due to prices, but I do believe you get what you pay for. Burgers are juicy with a huge choice of toppings. Soft buns and killer fries. Try the cajun fries, they can be bit hot but you'll love em. read more

I'm not sure why their reviews aren't higher. My kids and I prefer this place over in-n-out. The burgers are fresh and delicious and it's not a pain to order. read more

Very dissapointing and probably will not be back to 5G. Staff was very nice, but steep decline in food quality. Beef tasted strange and fries were limp and sodden, tasted like beef themselves. Tastiest thing was the peanuts. Not worth nearly $11 for two items. Save your money and avoid. read more

I had an amazing experience at this location. The food was great but the employees especially the one working the grill were unbelievably helpful with my situation. I should ask her name but I'm shy. This employee needs to recognized for her extraordinary customer service read more

Food is fine but they are blasting air conditioning when it is rainy and cold outside making the experience miserable.

Little flavor, overpriced. No comparison in terms of price/quality to In... and Habit.