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    Five Guys

    2.7 (3 reviews)
    Closed 11:00 am - 10:00 pm

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    AL's Burgers - Single burger with fries

    AL's Burgers

    (37 reviews)

    Such a good little joint! The staff is super kind and the burgers and fries are great! We've dined…read morein and carried out numerous times and our experiences are consistently pleasant. We'll continue to keep this gem as one of our go to spots!

    This is for new Moline location. Only black mark , I tried to call an order - busy signal. I don't…read moremind driving so called RI location - busy signal . So I waited in line for 15 minutes at moline. No problem. Ordered a simple double burger, she kept trying to make it plain- doesn't the default come with the works that's listed on the menu? Ordered a second single cheeseburger, again she tried to make it plain. Ordered a basket of sides from the ala carte menu. Clerk affirmed this side was a "basket" order. She read the order back to me, nope she got it wrong. She got help. Third time was a charm. I asked if I could use the pick up window as I had my elderly father in the car waiting. Nope. They said since I didn't call my order in - I couldn't use the window ( are you serious?) I explained I had tried to call a few times. Nope. So I waited, no problem. 15 minutes later I got my order and headed to the car, it looked sketchy as there were only two containers. Uh where was the side basket of onion rings. Opened each container, second container had a handful of very mushy looking onion rings squished next to the burger. Nope. My dad saw it and wasn't impressed, lol. Headed back in to explain my order must have gotten mixed up. Was told by 2 different young clerks that the ala carte side order of rings was the same amount as ordering them as a combo? HUh, Are you sure ? I can get a combo (add on a drink AND a side for $4) or I can pay a whole dollar more, ala carte -NO DRINK ??? $4.99?? So I said "I guess make it a combo if that's all the rings I get- you said it's the same, give me a drink too and refund my dollar." They called a supervisor- still had to explain how this didn't make sense. Took a hot minute. She had the kitchen make an order of rings and said it was a simple misunderstanding. Ok. Now the food: burger taste unexceptional, like where's the seasoning? Bun so mushy, I suppose from the steam in the container? Their house sauce.. mild almost bland. I'm sorry, I really am, I love finding unique eateries and advocating and supporting them but yikes. Nope. They do have their prices going for them and a fun, nostalgic atmosphere. I really wanted to be wowed. But nope. Edited: forgot - asked my dad how was his burger and he made a face: "nothing was there! (Their Smashed version means they use less meat) "No flavor! " I concur dad, I concur.

    Five Guys - burgers - Updated May 2026

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