Absolutely worst service, I placed an order over their app and when got the delivery items were missing. I called the store and was told that the delivery driver forgot them and I can pick them up if I wanted to, why would I order and pay for pick up if I could just picked them up? I asked to get refunded for the items that I didn't receive, young lady who I believe is a manager or someone in charge called me a as***l and hanged up the phone. read more

You cannot go wrong. The cheeseburger and fries is probably the best fast food in the land. And the I've never seen such a huge order of fries. I was regretting not getting a milkshake. Should I keep eating anything this unhealthy? Probably not. Am I going to give up five guys? Wildly unlikely. read more

Five Guys - Burgers Near Me - Miami, Florida

Ordered through Uber Eats Food was cold and I always order priority so it wasn't because the driver. Burger was Soggy and Fries was hard. Very Disappointed read more

I used to think Tobacco Road had the best burger, until Five Guys came into town. I love their burgers so much that I often have fantasies about them. No joke. I think about how the soft bread plus the cool crisp lettuce, the creamy mayonnaise, crumbly yet firm patties combine to form a party in my mouth. Eating an entire double patty cheese burger before any of my male co-workers had gotten half through theirs changed my standing in the office -- for the better. So maybe I am also a little biased. I can do without the fries. I've tried both the cajun and regular fries multiple times and I just prefer thin and really crispy (yet soft on the inside) fries. Also a huge fan of hot dogs, I was disappointed that their dogs did not induce the same reverie as the burgers. A must have for burger maniacs like me. read more

The Five Guys in Midtown holds a special place in my heart (and arteries). It was the first Five Guys to open in Miami *tear* Five Guys, I love having you in Miami. The little hamburgers are huge. If you're a small eater, you're going to have a hard time finishing one, so don't even think about getting a regular burger. And the regular serving of fries are big enough to feed 4 people. read more

After placing an online order, waited over 30 minutes for staff to complete my order. Very disorganized

I had to see what the big deal was about those greasy brown bags. As an herbivore, I wasn't expecting much at a bland-looking burger joint. I had two options: the veggie sandwich (which is basically just the burger toppings) or the grilled cheese. The guy behind the counter recommended the latter, so I ordered it with tomatoes, so it had at least a little nutritional value. Their fries portions are huge and a small was enough for me and the boyfriend to share. I really tried not to like my sloppy sandwich, but it was delicious. I scarfed down the whole thing. I ate more fries than I thought I would and the boyfriend thoroughly enjoyed his cheeseburger. Bonus points for Root Beer AND Cherry Coke! Yum! read more

I had high hopes as everything I had heard was nothing but spectacular. I got the cheeseburger, all the way (minus the mayonnaise and mustard) and who can get a burger and not do fries--especially on your first trip to this "fab" burger joint. Regular or Cajun? I like things spicy so the guy offered to give me an order 1/2 regular and 1/2 Cajun. I jumped in the car and was on my way back to the house for my 3pm, Monday afternoon hangover fix (a Sunday wedding makes for a rough Monday). The smell of the fries was too tempting to not have a sneak peek. Yum! Fries were delish, so my burger expectations were high! It was okay, nothing great. I get the concept, thought the fries were good, but was less than impressed on the burger. Oh well.... read more

I understand this regional franchise is very popular in the Northeast and now their is one at The Shops at Midtown Miami. They Just opened on November 13, 2007 and it's the only eating establishment in Miami Midtown besides the Target food court. The burgers are cooked as you wait and they're thick and juicy, a double patty for regular size. There are more free toppings then I've ever seen on a fast food-style burger, including mushrooms, Jalapeno peppers and green peppers. The major ordering decision is to go for the Bacon Cheese Burger or the Little Cheeseburger. I ended up ordering a regular cheese burger. There was so many topping on the burger, I wouldn't have missed the cheese. They also have hot dogs and a grilled cheese. I ordered the regular fries and it was enough for two. They don't serve milk shakes so the regular drink was fine with free self-serve refills. The are some boxes of free peanuts in the shell that you eat and throw the shells on the floor. I've seen this before in restaurants and bars, but never in a fast food style restaurant. If you've never been to a Five Guys Famous Burgers and Fries, it's worth trying at least once. Lastly, they give you an ample portion of fries so if you are going with another person, you might want to split an order. read more

I have never loved a man,the way I love you (Yes, all 5 of you lol) For the record, I am the other girl that goes in with Evelyn D. I love cheese, especially grilled cheese. Im not sure what you do to my grilled cheese but keep on doing it. I love the staff, great service and fast. Im really glad they do not deliver. read more

I do not know why I never got around to reviewing this place because I really love it. So much that I will drive from Miami Beach just to go there for lunch. I like the idea of being able to add whatever toppings you like and they have a lot to choose from - jalapenos, green peppers, BBQ sauce, A-1 sauce, etc, etc.. Fries are some of the best around, either the cajun or the regular and the portion is huge. read more

Five Guys - Burgers Near Me - Miami, Florida

If you've been to In N Out Burger on the West coast, this place will seem familiar. Basic burger joint, w/ only a few items on the menu, keeping it real simple. What's w/the peanuts? Free peanuts belong in a bar. Which I might add, I haven't found a bar in Miami that does have free peanuts or pretzels, but that's another story. I don't think I've ever had burgers and peanuts in the same sitting. I'm not complaining, it's just an odd combination. I guess I'll just have to get use to it, because I'll be back. read more

I almost slipped and fell backwards...not once...but twice. I was wearing sneakers too. So because of the liability I gave it three stars. I don't eat meat. When I asked if they had a veggie burger, the guy explained it would be the buns with vegetables they serve. I ordered fries with seasoning. Well my friend behind me yelled at the guys, "Hey! Put on some extra Cajun seasoning!" Well I was sweating eating these fries. Good thing they do free refills. I kept running back to get some more liquids to hose down the fire in my mouth. read more

Three words: IN-N-OUT If you've tried In-N-Out, you know Five Guys has nothing on the West Coast fast food chain. Don't get it twisted, and don't be fooled by the red and white decor. read more

I'm not going to speak for this exact location, just focusing on the Five Guys chain. I just don't fucking get it. Why all the ranting and raving over what is clearly a glorified Wendys? The burgers are sloppy and everything has been given a nice grease bath. This is what I payed 11 bucks for? Ouch. And you can yap all you want about the generously colossal portion of fries, but they're sub-par at best. Actually, they blow, and are probably the reason why you're so fat. I like a burger and fries as much as the next guy, but I don't need to leave with soaring blood pressure. Oh and while I'm at it, the interior sucks. read more

I'm definitely a fan. They have a very minimal menu a la In-n-Out which allows them to focus on making their hamburgers, hot dogs, and fries absolutely delicious. I personally had a cheese hot dog with regular fries. Apparently they have these spicy cajun fries which I'll be sure to try next. I'm a big hot dog fan (who isn't?) and you can really taste the quality. I went on Saturday afternoon based on a craving for good french fries. I had to sit outside in the rain - it was packed at maximum capacity. I guess other people really love them too. My only tip - even if you're sharing, just get a regular sized portion of french fries. They really hook it up. read more

Delicious burgers. Even more delicious fries. It's the perfect spot for lunch! The bacon cheeseburger is my favorite choice. The amount of bacon placed on the burger is supple yet not too overboard. The small fries is enough to feed a starving village. My friend and i nearly devoured our entire bag. The best time to get there is early to beat the lunch rush. By 12:15 the line was nearly out the door and seating is a killer, but oh so worth the wait! read more

Heart Attack on a plate, if you like that go ahead... Tasty fries...! I do not like the cold lifeless feeling inside, but plenty of outside seating.. ate there once.. read more

The place is new and its location is not the best one for business, I mean is hidden in a small street. The Burgers are really big, and the best thing, they're made of real meat, cooked to order,lots of real melted mozzarella cheese, the beef is a little bit lack of flavor but you can put lot of sauces on them( garlic sauce is the best) Fries are fresh and really good(real potatoes) Finally the servers need to learn some customer service, they seem to be bored or tired of making burgers and fries read more

I love Five Guys, but this location made me want to rethink my love. Walking in I realized how much dirtier this location is from the others I frequent. The staff is unprofessional and it made the overall experience unpleasant. Yes, the food was cooked to order, but the experience was enough to not make me come back to this location. read more

There's nothing really wrong with 5-guys. In fact, I'd say that if you classify it in the "fast-food" category that there's a lot right with it. The burger is solid, the fries are good. In my experience, the staff has been great. Now that I think about it, it's very reminiscent of the In&Out burger that everyone in CA seems to be so fond of. I wouldn't go seek it out for a winning burger and I would definitely walk past if there's a long line like I've seen many times. However, given the choice of stopping by one of the mega-burger-chains and 5-guys, there is no choice. read more

So, so disappointed. I used to love Five Guys! I have been on a 'you're 2 months behind the rest of superficial Miami, so try to get summertime fine before Labor Day' kick so have tried to kick my red meat and deep fried potato sticks habit, but today I had an intense craving and caved. I used to frequent the one in the Gables, but since I moved, went to the Midtown location. I walked in and no greeting, just stares from red shirts as if they've never seen a human before. There were literally no patrons inside the place, so it wasn't like they were busy topping off burgers or something. I place my order, then sit to wait for my number to be called. About 5 min in, a male Five Guys employee comes from outside and plops right in the chair next to me (remember, the inside was completely empty....plenty of other chairs to choose from). Super random and strange. I admittedly give a super strange + bitchy look and he eventually decides to get up. This same weirdo, then walks to the counter and sticks his bare hands in the peanut container and starts eating FROM the box, dropping shells back inside the box as he eats. COMPLETELY GROSS. He must have sensed my distaste, and seemingly with glee for getting under my skin, turns and asks me "you want some peanuts?" Have no clue where management was today (I'm making the assumption management was missing, b/c if they were in the back (or hell, for all I know in the front watching), this is embarrassing and utterly unprofessional). I'm giving 2 stars only because, although I have to agree with others in terms of the decline of quality, the food still gets a solid B-. Hotdogs are still too salty, but the burger and fries were still considered above average for a fast food joint, imho. I won't blacklist Five Guys completely, but will definitely never go back to this particular UNSANITARY establishment with immature, unprofessional (even for a burger place) and flat out STRANGE STAFF. read more

Five Guys - employee eating directly from peanut box with bare hands. GROSS.com - Burgers Near Me - Miami, Florida

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The old space in Midtown was definitely better, but Five Guys' burgers, fries and NOW milkshakes bring all the boys to the (new) yard. read more

Five Guys - Burgers Near Me - Miami, Florida

Everytime I come here I never get let down. The food is good the service good too. The only reason I didn't give it five stars is because they dont have beer like the one on south beach. read more

5 guys is good for a quick lunch when you're on a tight budget! The burgers are really big, so unless you can really munch it down, I'd recommend the little (cheese)burger. It's probably a little bit bigger than a quarter pounder from mcdonalds. If you like experimenting with hamburger toppings, Five Guys is probably worth a try. You can choose any (or all) of their toppings at no additional charge. They also have A1 or BBQ if you're in the mood for that. The fries are good and they're never frozen which is a plus. If you're going with a friend, you should probably share the fries, the orders are huge and they usually fill your bag with them...They give you so much that my girlfriend and I leave some. If you're going during the lunch hour, its typically hit or miss for a crowd. Sometimes I've had to wait in line for about 5 minutes to order and other times I've walked right up to the counter. One last note: Parking--- there is metered parking all around the place and there's also a parking garage that is free for the first hour. read more

Great burgers with whatever toppings you like even jalepenos and tons of fries even for the "small" size @ Five Guys. If you are allergic to peanuts, I don't advise going. They have cracked shells all over the place. It's kind of odd. Nonetheless, it's a good tasting hearty meal for fast food. It's nothing fancy, but a good spot for lunch if you're in the area in a rush. read more

The service sucks here don't GO!!!!! I ordered my food and waited forever and they gave it to someone else. SMH!!! Then I let them know about it and waited another 15 mins to get my food. Overall need new staff and management. This staff doesn't care. read more

Pretty good burgers. I don't like my burgers "all the way" - just some ketchup and grilled veggies, thanks. Not the greatest but much better than Burger King or McDonalds! The bun is nicely toasted and the burger itself has a good taste. Love that you can grab some peanuts while you wait. The cajun fries are a must-have but they serve entirely too many in an order. Everything is fresh and the food comes out quick. No real complaints here! read more

Hoist your stones. Ready? I am not a fan of 5 Guys. There, I said it. Go ahead and throw those stones. I can take 'em. The bun is like a McDonald's small hamburger bun. Toasting it would probably help some but still, it needs to be more substantial to hold everything involved in a good burger. You get a sizeable amount of beef here but there's no flavor to it. None. There are plenty of toppings available but nothing could save the burger for me. The fries are...meh...okay. I didn't care for them but there were plenty to go around in a regular order. Service at this location was nice and even with all the foot traffic, the place was pretty darn clean. But I came to eat and for that, I was disappointed. I'd heard soooo much hype about the burgers that I was ready to fall out of my seat from being blown away by the deliciousness. Needless to say, I was able to get up from my seat, push the chair under the table and walk out of the place without looking back. read more

Love this place. The line always appears long but, moves very quickly. In and out in 10 mins. The burgers & fries are delicious. Wide range of toppings (mushrooms, bacon, onions etc) Parking in garage is free for first hour which is a plus. Price is comparable to what you would pay in McDonald's for something not as equally good. Online ordering is also available - for those of you in a rush !! read more

LOVE IT UP THERE ON MY FAVORITES WITH BUGERFI everything is priced separate so its about 13-15 for burger fries and a drink but itts good quality... LOVE, will def come back if burgerfi isnt around read more

the service is great no matter how packed they are but i got to say it is just tooo greasy for my taste! found something in the menu that looked like it wouldn't be giving me a heart attack (the grilled cheese) and it was good but wont be going often maybe only when the boyfriend is mad and i got to impress with my male understanding read more

Horrible. Went there with Deborah Z. and had the worst service of my entire life when a rude employees mistake caused 1 out of our 8 to not get food and then was refused to be served because they were closed. After discussing this with the sites owner at a corporate level via email the only apology I got was "things happen that are unavoidable" or "I can't change what happened that night" or "there is a strong possibility that no one did anything "wrong." Never fully admitting that the way we were treated that night was wrong. And the icing on the cake is that even though I proved we ordered way before closing by emailing corporate copies of our receipts, I was told that their "system was off by 10 minutes" thus they had a right to close the restaurant on us and not serve our friend. Really? I mean if this is the response from a corporate level/store owner, how would you expect anything better at the store level. I'm not only giving them a bad review because of this one bad experience but also because I'm a foodie and 5 Guys... sucks... in my personal opinion. It's greasy and heavy and thrown in a bag. It doesn't hold a candle to its competition like Shake Shack on Lincoln or In & Out in California. That is how sub-par their food is --- I rather hold out for California!!! Pair mediocre food with horrible service and its a disaster. At least at McDonald's their food is crap but their servers are friendly. Its cool though, I can live without 5 Guys for the rest of my life, as can my family and probably all 7 of my friends who were there that night. I'm doing my part by letting the rest of you know here on yelp. Definitely DO NOT go in for a late meal!!! (Maybe I should be fair, as Dee Dee was and say that this only pertains to this location and would not be fair for me to assume all 5 Guys have horrible service.) read more

Darn you, Five Guys, and your blasted burger shops popping up all over Miami!! I'm going to get fat! Five Guys is absolutely delicious and my favorite place to stop in and grab a burger. The burgers are tasty, juicy, and all those toppings! The fries are thick and perfectly seasoned and they give you so much! They keep it simple here and the quality and food are consistent no matter which location you go to. read more

I can't say enough that the best burger evenly bun and meat ratio is 5 Guys! Who don't know better go check it out. The fries are to hope for other to measure up. Once you've had there's you can never go back. When I want a burger it's a no brainer. Clearly you may not be convinced because your still reading. Yes their may be great burgers out in the world and prepared by chefs but for a comfort burger its works. Thanks read more

I try to visit this place at least once a week but my husband will not have it. So I settle for once about every two weeks. The burgers are the best around for the price. Although they are not cooked to order, they are made perfectly. The fries are the perfect compliment. Hubby likes to have the hot dogs instead of burgers those are great too! Like I said, I am a regular here. I always call in my order, cuts down on the wait time substantially. Once the servers recognize me they quickly get my order together to get me out ASAP. The service can lag at times with new team members. But they are improving. You have to recognize improvement no matter how small, positive reinforcement. read more

Usually the service at the location is good but when I order delivery there's always something missing, the food is cold, or I simply never get my food, now this is really annoying because i order very often for the employees at my job and we have certain times to eat so if we don't get the food on time or there are missing items we just don't eat the whole shift... read more

The manager Cedric attitude is out of this world the way he was screaming at his employees in front of customer is very unprofessional . I feel bad for the employees and they were doing such a great job taking care of my order it was just the rude manager read more

I'll admit - it's not good for you. But....if happiness was good for you, then eating 5 guys cheeseburgers makes me very happy, and I would have nothing to worry about. read more

We stood in line, ordered, and got our food within 10 minutes. I know this may not necessarily be the case every day but that's why you take a late lunch when you come here. Great burger + toppings of your choosing + a greasy cup full of fries=I'm calling in fat tomorrow... Yup, those were my exact feelings when leaving Five Guys; but I knew that would be a shitty excuse so I just drove back to work. read more