Came to Five Guys and really enjoyed my bacon cheeseburger--plus, of course, extra fries. Pro tip: treat the staff well, they definitely hook it up with extra, extra fries. Melanie was super sweet and kind. This location always hits. read more

Five Guys - Burgers Near Me - Miami, Florida

I ordered from this location via Uber Eats. Let's start with the missed food, they missed my fries completely. My shake was supposed to be chocolate with Oreos and they gave me vanilla. My burger which was bun less came with one piece of lettuce, one tomato, and they put two pickles. Shame on whomever is running this location and missing notes on everything. Clearly, the people that work here aren't paying attention. read more

Cheeseburgers are consistently good among most Five Guys locations. The reason this one specifically stands out is because of how friendly and polite their staff is. read more

I ordered some french fries for delivery, and they were terrible--very greasy, and some were burnt.

Amazing!!!! It was my cheat meal and I wanted to go all out. Five guys has the amazing burgers and great service. read more

Five Guys - 2 double bacon cheeseburgers. Fries. Reese's peanut butter cup shake - Burgers Near Me - Miami, Florida

Glad to be back at my 2nd Favorite Burger Spot in Miami by FIU The Staff is always great and are quick to deliver your order quick ! I had the Double Cheeseburger and like always it was delicious. I enjoy ordering it all the way with Mushrooms and Sautéed Onions and no Mustard . I HATE MUSTARD Go check them out ! read more

Five Guys - Ordering Counter - Burgers Near Me - Miami, Florida

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I hadn't tried FIVE Guys in more than FIVE years and although I wasn't expecting a FIVE star experience, I was hoping for a bit more. With Covid I've definitely lowered my standards on service, food quality, and price for obvious reasons but I would still prefer having a burger at a sports bar or Pincho burger (nearby on SW 40th St) because it wasn't very flavorful. Think a slightly better McDonald's cheeseburger. I wish I had better news guy, but I don't! Fries were okay, a bit hard too, nothing to write home about. The guy at the fries station looked like he had hit his toe with a hammer, of the excitement he had at work that night. Certainly no Top Gun position but hey, I wish him better days. At least this location stays open until 10pm and is right in front of FIU, but that's about it. They were also out of peanuts , wah. read more

06 Jan 18 Miami, Florida Was in Miami visiting a friend after a long flight from S. A. We decided to fall off of our diet and go to a Five Guys burger joint to feast. My friend enjoyed the little burger but I went for the bacon cheddar burger , (the cholesterol clogger) , fries and a coke. Free salted peanuts too. The cashier was friendly , patient and pretty. She took our order and our money . The joint was crowded with customers enjoying themselves and the food. The ambiance was joyful and friendly. The place was mostly filled with young people enthralled in conversation. The food was finally ready to eat and we quickly found a table and began to eat. Hmmmm the food was good, worth the ten minute wait. We finished our grub and chewed the fat a little bit before making our exit. Five Guys is a chain fast food joint with a great product line of fast food. Reasonably priced food with free parking , plenty of tables to accommodate 40-50 customers , and a pleasant staff makes Five Guys a great place to grab a quick bite. read more

Don't buy from these Five Guys close to closing hours. This restaurant gave me raw, salty french fries. Mind you, I was 40 weeks pregnant and craving for Five Guys. I reported this restaurant to their corporation, and an inspector will be inspecting and grading the restaurant. Please report anything that doesn't seem right. Don't stay silent. The raw french fries gave me an upset stomach which gave me contractions. I went into labor the next day. read more

Simple... it's Five guys... burgers are always delicious and I have never had an issue with my I order or the consistency of my food. I always go for the Cajun fries... burgers here are exactly what you expect when thinking of a burger. Not a burger from Shake Shack, but it will definitely be my number 2 burger in the area. read more

Really enjoying the online ordering curbside pickup that they are offering during the pandemic. The order I placed on Friday was ready in literally 7 minutes. You call once you arrive, and they bring the food out to you wherever you're parked. Food tastes as good as always. read more

i've loved five guys for years and it was a big part of my childhood, although i don't come as much anymore i still enjoy it from time to time and i do admit it's a bit of a splurge especially if you're not eating alone lol. but, the service here is honestly great i've only had bad experiences when i order closer to closing time, so i would avoid that altogether. the food is always fresh and their shakes are amazing! definitely a go-to burger place read more

Walking in the staff were...not friendly I am used to being told "welcome to Five Guys" not here. The counter guy literally was counting his tip money and told my girl and her mom "just a minute" classy. When "he who shall remain tipless" returned he acted as if he was waiting for us and tried to turn it into a joke. Oh and this is awesome ...as we walked in we were almost hit with the sponge they were using to clean the tiles...fun times! When our food arrived we were treated to some delicious undercooked beef that was fun too. I am a huge fan of 5 Guys but this location underperforms. Full disclosure they refunded us for the undercooked burgers but still. I really missed that welcome! Oh update! The manager was too busy on the phone to address my issues. He literally said can I help you and walked away before I could tell him. I guess that eliminates complaints. read more

Great tasting food and their fries were fantastic!! Customer service is top notch. Will visit them again. read more

Ate there earlier today ..Place is good.. food was great.. customer service was average but the fries made up for it.. read more

Five Guys - Just ate a delicious burger and Regular Fries - Burgers Near Me - Miami, Florida

Great place for burgers especially if you live by the FIU area! It was only a 5 minute drive after class,and even less time for our food to get handed to us. The staff here are very friendly especially for it being a fast food joint. Definitely better customer service than I've gotten at other similar fast food places. I had a burger and tried the Cajun fries for the first time which were pretty good! The establishment was overall clean and stocked. read more

Five Guys - Burgers Near Me - Miami, Florida

I've been to Five Guys 3 times, and every time, I am thoroughly disappointed. In my opinion, it is pretty hard to mess up a greasy burger. At this particular location, I watched the cook over cook a bunch of patties to the point where they were broken into multiple pieces, then subsequently put them into an aluminum to go tray and let them sit, only to put them onto buns for customers. I felt really bad for the manager because he seemed to be juggling a lot of tasks, from the fryer to order fulfillment, but everything about the experience was disappointing. I am usually reluctant to give reviews below 3 stars, but I feel this review is warranted. If I wanted a dry burger with a stale bun (they toast the buns on the stove top and let them sit too long to the point where they feel stale), I would have gone to a lower end fast food location where the prices reflect the quality. Five guys is just overpriced in my opinion. I do not think I will be going back. I am mostly just venting, but I was just very unimpressed. read more

Five Guys - Cheeseburger - Burgers Near Me - Miami, Florida

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So I expected to get a normal dining experience when coming here but I have to say that the customer service is what made me want to write a review. Not only was the girl cashier so kind and patient with my questions (I was a bit indecisive that day) but every single other staff member made sure to acknowledge me and had just a friendly and positive attitude, even joking around a bit with me. I go to different five guys all the time, but I would make sure to come back to this one JUST for the service provided. read more

The staff is great but the conditions they were working are inhumane, they AC wasn't working and the place was really hot, couldn't stay much longer in the lobby, can't imagine for workers read more

Hello!! Jissell from the Miami new times . I would just like to say wow!! I visited this location about two weeks ago. If you want authentic Cuban food this is the spot! Not only is the location clean and sanitary but the service was incredible. I never thought I could find Cuban food to go that was like my grandmothers, but forget about it!! Do not hesitate to try this place 5 stars You won't regret it. read more

Five Guys - Burgers Near Me - Miami, Florida

I'm a fan of Five Guys but this particular location doesn't meet the organization's standards. Firstly, the people preparing the food have a hard time following orders. What bothers me is when I pay for an extra item and it is ignored. Suggestion to manager: please make sure your staff can read prior to hiring them! read more

Their burger is good but not worth it for price in my personal opinion. But the location is easy to find and close to FIU campus.

What happened to their fries?? It used to be good!!... booohhhhh.... Five Guys has downgraded their food it seems. Peanuts are stale, maybe no turnover? service is ok, I've had better hamburgers.... sorry Five Guys... till next timeeee.... read more

I love five guys!.... Or should I add the "burgers and fries" part to it because saying "I love five guys" doesn't sound too great, huh? I ordered a little bacon cheeseburger with everything because two patties is just way too much for me, and their cajun fries (LOVE). They're cajun fries are delicious with a mixture of their ketchup and malt vinegar... don't knock it 'til you try it! I love it! My food was good, but, my only complaint about my only experience at this location is that they took FOREVER to make my food. Mind you, I..was..the..ONLY..human..entity..in.. the..place! -___- Ive had quicker service at locations that have been super packed. Oh well, at least my food was good so I will leave these "five guys" at 4 stars. read more

I've been to other Five Guys before and I'm a fan. This review is based on this specific Five Guys location. This is the WORST Five Guys I've been too. The only reason that I gave it a 1 star (it should be 0 star) is because the lady that took my order was nice. The good experience stops there. First off, the cook (he looks like he's in his 40's-50s) was hitting on me and it was uncomfortable. I noticed that he was hitting on another pretty girl and she seemed uncomfortable too. It doesn't stop there. I asked for no cheese because I'm lactose intolerance. I took one bite and tasted cheese. I looked at my burger and there was cheese in it. I couldn't even go up there to ask the cook to fix it because I was afraid he'll start hitting on me again. I ended up just eating the fries and some parts of the bacon that had no cheese on it. I am still a fan of Five Guys but I will NEVER come back to this one again. read more

Delicious fries, greasy burgers and fountain drinks. Thank you 5 Guys. I think the burger is delicious due to how drenched in some kind of fatty awesomeness it is. The fries are on point! It's hard to mess up burgers and fries, and 5 guys definitely doesn't mess it up. I'll come here before getting a Big Mac any day of the week. read more

Had a burger and fries. Loved it. Most everything else was bad. Decided to eat my lunch at the counter near the door. The counter looked a little greasy in some spots but I thought I found a decently clean seat. To my disgust, I found a line of ants running on top of the counter as I'm eating. So since my hands were already covered in glorious burger grease, I decided to endure this suffering and use my elbows to crush any ants that tried to get into my food. I quickly finished eating and decided to wash up. I get to the bathroom and find it completely void of any supplies. No towels, no toilet seat covers, no hand dryers, no toilet paper. It amazed me that the employees would let the bathroom get to this point and make no effort to restock. I counted three employees in the building, and the restaurant was not busy at all during this time. Only me and maybe three other customers were in the place. There's no excuse for the place to be this unkempt. Amazingly, the bathroom had running water, and soap. So I washed my hands, and dried off on my shirt. Pretty sad to see such lazy employees. There are tons of establishments in Miami that are 10 times as busy as this five guys, yet they keep their grounds clean, and their bathrooms stocked. If you ever get food here, make sure it's carry out. read more

Okay, so before this I have nothing against five guys burgers. I really think that their cajun fries are awesome and at this location they have a staff that knows how to layer their burger and keep it neat despite all of the toppings I get. BUT SERIOUSLY THERE'S A COCKROACH ON THE FLOOR when I walked into the bathroom. It wasn't even in the bathroom, but it was close to the side of the wall where the drinks are. They need to do an inspection here. Seriously, food-eaters be careful when you come here to this five guys. read more

Love five guys! I had the cheese dog today, which was very good. I found it odd that it was cut in haves but this is my second time at a five guys location so it could just be how it's done. (It was really good just a new experience non the less.) This location IS really cold but when I came it was crazy hot outside so the cold was a blessing in disguise. The guy at the register, didn't get his name, (don't think they have name tags )but he was awesome! As we left he told us to have a great one and hope to see us again. I felt this was worth adding in the review since having one employee who goes that extra mile (even small) should get an applause. Will return again, thanks! read more

I always wanted to Try this place out I always see it When I stop at the shopping center. Today my daughter asked me to stop by and get some thing for her I placed the order 30 minutes prior to me arriving to the shop they didn't ask me to wait some more an additional 15 minutes for me to get a burger and a fry and a shake, that's 45 minutes. Now I know this might seem like a small amount of time for some people but 45 minutes after I place an order 30 minutes prior to arriving there, which I live over 10 miles away, can be kind of disappointing. Once was enough for me I can honestly tell you I will never order anything from this place for me or my family you give it a try that's on you. read more

In a nutshell, I hate American cheese on my burger. Normally I would not mind to see that disgusting flab of artificial cheese on my burger but if I request no cheese don't go zombie and put it by default. Read the damn order!!!! I didn't complain the first time; the second and third time I took one patty out but this just makes me mad. I appreciate the fact that they re did my burguer but like anything done in a rush, it didn't taste well. It was just a hard bun flavorless meat burger. The manager, a very sweet young lady, apologized about the incident and invited us to come again, but it's going to take a long while until we make it back. read more

Most gruesome bacon cheeseburger I've ever had (that's a good thing). All the toppings are free. Be prepared to understand the amount of calories in your meal because every item in the menu has the large calorie amount next to it. They have two of those modern soda machines so the flavors are endless. The staff is friendly, the dining area is clean, and you can snack of free peanuts while you wait for your food to be prepared. We will be back but only on our cheat day! read more

I love Five Guys and I do not like to provide bad reviews. I go every other week to the restaurant on 107 Avenue. Today, they forgot my fries, I informed them and I got attitude. Then they gave me the cup of fries half empty. I get home and my hamburger didn't have the ingredients I asked for. Since management was changed it has not been the same. read more

After dragging my brother to the Five Guys on 88th a couple of months ago, we decided to give it another try. :) This location is located in front of FIU a big plus. They weren't very busy around lunch time so we walked right up to the counter to order. We both ordered their little cheeseburger, mine with ketchup and mustard and his held everything it possibly could. We also ordered a side of their addictive fries. The service was quick and friendly and our burgers were GREAT.. Can't wait to stop by again... :D read more

I agree with Kimmy - face stuffing is required while here. If you don't you're doing it wrong :) It's wonderful to have another place open in this plaza that I work in. Not that I'm getting tired of the Thai Food and Peruvian Chaufa - good as well, but change is nice. I came in for lunch and what looked like a huge line actually turned out to be a well executed / made / tasting / smelling / warm / delishus (too many good things to write) burger making machine. Service was quick, friendly, speedy, and everything that I expected. My order was exactly as ordered and a big heaping scoop of fries to boot as is customary. All smiles and I'll be back tomorrow :) read more

15 before they close they are giving me a hard time at a fast food burger place. I even only ordered a burger and apologized and refrained from ordering fries so they didn't have to use the fryer since a sigh of frustration was given after pressing each button to make my order. Listen I get it no one wants a customer before they close while they are about to leave but I'd rather have them spit in my food than give me a problem attitude and grief for trying to relieve my hunger during your business hours. Acting like my order was going to take an hour and complain really was unwelcoming and pitiful. Makes me regret using the calories on greasy food because I left more upset than when I was hungry. Shame! Teach these employees manners and how to not say rude things to customers because they are being "forced" to work. 2 stars because I know other five guys aren't this crap. read more

Always good for burgers no matter what. Fresh made to order. Delish. Cajun Fries are awesome. read more

Five Guys - My favorite place - Burgers Near Me - Miami, Florida

Wasn't awful but left me wishing I spent my money elsewhere. A $9 burger that wasn't anything special and I was still hungry. More for your dollar at literally any other place that serves a burger. read more

Best customer service ever. The management staff should be aware that the latin lady who was working there last Wednesday, was spot on. Speed, efficiency, friendliness. Keep your gem,it's hard to find staff like that. I went in for a few milk shakes and well, it's now my go to five guys location. I've been here 3 times in a week read more

Best Burger Winner for a reason. Pro-Tip: Extra Bacon and Extra Cheese is Free! read more