Love five guys the burger is excellent and I don't know but something about five guys burgers just totally hits the spot when you want a burger their fries come out with a huge portion so you can share them with a family and they come out in a bag so they stay super hot and everything five guys does is just like the perfect burger spot. It's better than fast food food. It doesn't feel like you just ate fast food. It just feels like it was a great burger. It was fast and when you're super busy, it's a great place to go. I'll definitely be back to this location. read more

This time we walked into the premises and got our order to go. And that made a world of difference from DD delivery!!! Jonathan who was working the counter took Our order and packed it very well and that too in quick time! Shoutout to Jonathan for having being so efficient, courteous and friendly! The burgers we ordered were cooked perfectly, the meats were fresh and the fries were hot , crispy and so tasty! Ambience was great as place is clean and inviting! We will be back soon !! read more

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!!! Amazing service by Johnathan !!! We were craving for their fries & cheeseburger for a while.... We were the first one to enter when they opened so service was very nice didn't had to wait too long for our Togo order everything was made fresh . While waiting for our order we enjoyed their roasted peanuts. Once our number was called we picked our order upon checking I found the fries were little less compared to our previous place where they give extra scoop of fries ( very generous portions always) which was taken care off by Johnathan quickly he made our day we love their fresh fries perfect crispy from outside & soft from inside.... We loved the ambiance , service was fantastic & friendly, every one smiling & very well maintained. We will comeback soon for the fries... read more

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It's been years some I've eaten at Five Guys but I met with my parents recently and we decided to come here. When I was going to FG regularly the burgers had become inconsistent in flavor so I backed off. I looked over the menu but ordered my usual, a little bacon cheeseburger with a small cajun fry. Service was good and our orders were done pretty quickly.Everything looked delicious, fries were not as plentiful as I was used to but they still give alot. The burger hit not gon lie, it had good flavor, the bacon was crispy and the toppings were all fresh. Everything is still pricey but that's everywhere, but after having this meal I'm open to adding FG back into my burger rotation. read more

Five Guys - Burgers Near Me - Mckinney, Texas

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Five guys is always good. Just a solid hamburger... They make it the way you want it. Their french fries are fresh and super plentiful. And take advantage of the free roasted peanuts. We eat here at least once a month. It's usually cause I busy... Clean restaurant. And they're always nice. read more

I really enjoy their fresh burgers and delicious French fries! The food is always fresh and satisfying, and the customer service is excellent. They are friendly, professional, and very efficient with processing orders. Great food and great service--I'll definitely be back! read more

Whenever I go to Five Guys, I just get the bacon cheeseburger. I get a craving for it once in a while, and it hasn't disappointed me in years. That's what I like about this chain, they deliver a good experience most of the time. I cheated on my diet and added a peanut butter milkshake, and I do not regret it! read more

Just tried to use the promo FGAFTERPARTY for BOGO burgers. Promo applied. That was the not the problem. But their app was just glitching upon payment. I tried three times and kept getting the error (image) when trying to pay. I tried different cards so that was not the issue. I finally just decided to walk in to see if they could get it to work or apply to BOGO at the register. 4 different employees walked up and all were unable to get it to work and unwilling to apply the BOGO at the register. As I'm standing there to try one final time, one of the me behind the counter yells at me that they're out of bacon so if I wanted that on any of my burgers I was SOL. Will never be back. I get things happen but the lack of customer service was APPALLING! I'm currently down the road eating at Shake Shack. Great experience here. read more

Five Guys - App - Burgers Near Me - Mckinney, Texas

I will continue to prefer mooyah! It was more convenient today to go to five guys for a burger but I truly regret it. Walking through the door I was happily greeted by the young men at the grill, but as I read the menu a young lady stepped up to the register with her hat pulled down where I could not see her face, and she spoke in a voice I could barely hear "what can I get you" ? I said I'd like a double cheeseburger with... And she asked if I wanted that in a combo with fries and drink and I said no thank you. She had an annoyed look on her face when I did see her face and I asked if she was having a bad day... She just glared at me and asked if I wanted onions... I was shocked to be treated so poorly with no context. I asked if they had raw onions and instead of answering she just tapped on the order screen. Ask her how big the different sizes of fries are and she just raised her hands and turned around towards the manager after giving me another glare. Then I asked to the group of five guys if I can speak to the manager. George came up and introduced himself as the manager. I said I don't know what's going on with the young lady, but she should not be treating customers with glares and looks of disgust. George showed me the container for the fries and I finished my order. I encouraged him to look at the cameras to get some clue but I have a feeling all they will see is her hat covering her face. Go to mooyah. The burger today was excellent, but I won't return when they have people that mistreat customers. I should probably alert the area manager. They should know what's going on in their stores. read more

Five Guys - Cashier who took my order serving other customers - Burgers Near Me - Mckinney, Texas

Good burgers, fries are good too but I have to cut back on fries. We tried their shakes and those are good too.

I was surprised to see the poor rating for Five Guys. It's our favorite place to get burgers. I was there at 12:30 and it was empty! My experience was much different than I saw in previous reviews. Yes, the employees were young and I was promptly greeted and served. I don't usually rate a fast food restaurant on the colors or music, but they were pleasant enough. Our burgers were cooked perfectly to order and our Cajun fries were hot and fresh! We have always gotten consistently great food at this restaurant. You can't go wrong here! read more

It's one of the best tasting burger spots, no doubt. Nothing bad to say about the food. It's just so expensive! Every time I come here I am shocked at how much it is. read more

Five Guys - a cheeseburger and fries - Burgers Near Me - Mckinney, Texas

$15 for a burger that dont even come with fries. This business represents wrong with this country.

five guys is probably the most expensive, but one of the best, fast food places, i love how they make their burgers fresh, you can customize your burger in almost ANY way *except how the burgers cooked:)* there fries are awesome, service is ok, location is awesome, prices are, ...., its worth the wait and prices five guys has! Overall rating: 4.5/5 stars! I would recommend this place! oh i forgot to mention their hot dogs, they are awesome read more

The customer service here is top notch. The food was delicious, and the restaurant was clean. Definitely one of the best five guys I've ever visited. read more

I was first introduced to Five Guys when it was just a Northern Virginia/DC area chain. A good basic burger, lotsa fries (which are also very good) but way overpriced, which is typical for the DC area. Unfortunately, they chose to bring their DC pricing with them when they migrated west. For two burgers, a large order of fries, and two drinks it cost us more than $30. For what they offer, you can get the same good, basic burger at McKinney's One and Only Burger, also with lotsa good fries, but at a little better price. Mooya also does a good basic burger with lotsa good fries but offers more choices for toppings and Five Guys. read more

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My first time coming into a Five Guys... My wife wanted a hotdog so she convinced me to come here... And I wasn't expecting much and it was about what I expected... The service was good and the staff here were very friendly... BUT!! It's obnoxiously RED inside this place, and the music was horrible... 90s Grunge garbage The burger was very mediocre, and highly overpriced... The fries were soggy as heck... Like limp fried mashed potatoes. They pride themselves by using fresh cut potatoes for their fries, and they have stacks of potatoes in the entrance, but the execution is way off... Makes me wonder, why do people hype this place up? I think the Five Guys who started this place, should get a Time Machine and choose different careers... read more

Price keeps going up. Too expensive these days. I still like the burgers and they give you a ton of fries, but there is no way I can keep coming here at these prices. read more

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The place was clean and organized. Very friendly staff here. Food was cooked as ordered. Fries were hot. Plenty of good peanuts before meal. Restrooms were clean. Good burgers here. read more

I will start with 2 stars because ordering on the website and picking my order up was good. The young man even asked me if I minded waiting 5 more minutes to finish my order. Sure, no problem. They gave a good amount of fries for what I paid for. The piece of meat between the soggy bread that I was given was the most blandest food I've ever had in my life. No salt and pepper at least? It was all around disgusting. I won't return. read more

Update: I'm done. This place is a model of inefficiency. I won't be back. Service is hit or miss, mainly miss. Terrible wait times (25 minutes tonight - Fridaywith lots of people waiting and 2-3 burgers on the grill at a time?!?). I've shown up before when they were out buns and another time when their fryers were all broken. On a positive note, their weekday crew seems to be much more efficient. read more

Who doesn't like a tasty burger & fresh fries? Five Guys never disappoints. We had them delivered today for the 1st time & I will say this. They are in the top 3 in giving us everything we ordered. I do have one negative. Their soggy fries. Obviously this doesn't stop anyone from eating them including me. I'm pretty sure they will never change their practice of serving soggy fries which baffles me but it is what it is. Do you ever wonder how they get their fries so soggy? read more

My sister, who had foot surgery asked me if I would pick her up a hotdog at five guys I have never seen a hot dog there but after seeing hers I'll definitely be going back to get my own in the future. read more

We love the Burgers. A little bacon cheeseburger "all the way" is about as good as it gets when it comes to burgers. The meat is high quality and the ingredients are fresh. We also love their Cajun style fries. They are delicious. My 3 star review is due to the filthiness of the restaurant. This is our 3rd time to come in 2 months and every time we come we have to ask to have the tables cleaned. Today we waited for 5 minutes to clean a table because every empty table was dirty. To make matters worse they were out of vanilla shakes and there was no ketchup in the dispenser. I think there's ample evidence that local management is killing a great brand. With so many options out there this may be our last visit. read more

Five guys is the best burger place on the planet. Toppings: Free Every time I come here, I leave happier than a kid at Disneyland. Somehow, they know exactly how to cook these burgers to perfection, reminding me of an excellent southern BBQ and my parents backyard parties. The order of ingredients piled on the burger is perfect as well. Ask for the fries to be Cajun styled and thank me later. Only problem is that the price for drinks are kinda expensive for a typical coke machine but I blame inflation for that one- 5 guys could never be to blame. The burger may come out a little funky and the bun may be a little smushed but that's how you know it's AUTHENTIC FYI- the perfect burger is as follows: bacon burger with ketchup, Mayo, grilled mushrooms, pickles, and a tomato. If it's done right, they will stack it in this order: ketchup, bacon, mushroom, burger, tomato, pickle, Mayo. 10/5 stars if I could. read more

So everyone knows 5 guys is legit one of the best places to get a burger...we all know it takes about 5 gives incomes to afford it for your family as well!!! All jokes aside we went to this location and had arguably the worst burger experience ever. Had about 4 tweens working, if you can call it that! Place wasn't packed had a few customers eating and we were alone in line. When we arrived I saw a cup of fries sitting next to the warmer where they keep them when they are made and seasoned.. we order as usual. After ordering I'm seeing a lot of standing around and walking around not really doing much, in and out of the bathroom several times and in the back and such. No burgers being cooked....we wait patiently for about 15-20mins and our food is still not done! We continue to wait when it's done they call my order and just place three burgers in my hand, which I know is not normal. I said I also ordered fries. This employee cluelessly does a full circle like he doesn't know what fries are (seriously). He snags the cup of fries that sat there for about 25 plus minutes since I was there and proceeds to literally hand me the cup! I said hey chief this goes in a bag, and he says, you are right my bad. Then again set the fries down and about 2 minutes later hands me the bag with those same fries set inside. I also know five guys dumps fries in the bag and then sets a cup full inside! This is not what I got!!! The fries were soggy and cold to the touch. The burger that I also assume was sitting there since I ordered also was super cold. I'm no Ken but I paid and wanted a hot and fresh order. The bun also looked like it took a bath in ketchup and mustard as well. Cold burger, soggy fries that were no way a large. Five guys is far too expensive to be this damn terrible. I didn't see one adult or supervisor figure the employees all looked young and extremely clueless!!! Just wanted to share this terrible experience on what I consider to be one of the best burger places ever... read more

New location just opened up! I got a regular burger, and it was perfectly cooked and the fries were delicious. Staff was friendly, and the place was clean. I'll definitely return and become a regular! read more

Five Guys - Burgers Near Me - Mckinney, Texas

Food is good but I can't lie the food is overly priced I mean they don't even come with meals everything is individual. I've went twice to this location only because it's near my house but I'd rather go to the location in Plano! Although the place is very clean. That's why it gets two stars! Both visits weren't really so pleasant for me. The managers there seem to be rude to their employees. At least every time I show up there is a tall white man yelling at his employees and being rude which sucks cus how do you think you can actually keep employees by being rude to them and rushing them around. Hopefully things change soon with the right management. read more

Really Five Guys? This is PITIFUL. We ordered a large fry and this was all that came in the SEALED bag. No styrofoam cup, just a few fries thrown in haphazardly, and barely enough to share with my husband. Also, the toppings were wrong on both of our burgers. This place sucks. read more

Five Guys - The "large fry" that came in our order that was sealed by the restaurant, so no chance the driver stole the fries. - Burgers Near Me - Mckinney, Texas

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Really good! My husband loves it. Kids love it. Husband always prefers this place when it's burger night. We would come more often if it wasn't so expensive. Honestly, we may have to wait to return until Biden is out of office. The inflation skyrocketed the menu prices. I couldn't believe what it cost. It's now unaffordable for a family in my opinion. Thanks Biden. Other than that, the guys working were incredibly nice. Great customer service. It's not their fault the prices are what they are. Good staff. Great quality food. We will be back when we can. read more

We usually have always enjoyed going to Five Guys at 380 and Hardin but NOT today! We placed an order online. It stated it would be ready in 6-12 minutes. From the time I left my house and left Five Guys it was 30 minutes. I stood there while they cooked burgers and 2 of my 3 items were sitting on the counter getting cold. I had to ask them to put the hot dog on and waited about 5 or more minutes. Finally bagged and waiting for fries and waiting and waiting. Finally my bag was given to me and I left. Arrived home and opened the sack all to find part of my order missing!! Location was being run without any leadership and food was sitting way too long before being wrapped up to be kept warm. It will be a long while before I return! read more

This location has gone way down hill. They use to be so good. Walked in yesterday and ordered 4 burgers and a burger bowl. None of them were correct. Told them I had celiac and they assured me they would take proper food handling precautions. I broke out in a bad rash from cross contamination. If someone tells you they have an allergy, do NOT place their food in the same bag as their allergy. Like, common sense. Their food needs to go into a separate bag. Also, we ordered 2 large fries. $15 dollars worth of fries. They didn't even fill the cups halfway. Just freaking ridiculous of an experience. read more

We love Five Guys. Everyone working there during our visit 4/22 evening was pleasant and our food only took about 12 minutes - at least 6 people ordered in front of us, not including to go/door dash orders. I don't mind the short wait for food cooked fresh to order! read more

My Hamburger was delivered as advertised! Perfectly built hamburger, with all the fixings! My favorite burger by far because the consistency each time I order! I love the fries, and knowing where the potatoes come from! For a large chain, Five Guys does a great job! DoorDash delivery got the food here quickly, and the communication was great! Thank you! read more

Burger great, fries good, service good, so why 2 stars this is why; cheeseburger $11.29, regular fries $6.19 and drink $2.99 so almost $10 for fries and a fountain drink!!! Total for burger, fries and drink $22.16 good options for a-lot less, I can get a Fort Worth ribeye 16 oz with two sides at Texas Roadhouse for $20.99 add coke for $1.99 so roughly the same amount of money- I can't even eat half the fries - ridiculous read more

The teenagers working behind the counter are yelling and being rude. A female patron walked in the store and they started howling and saying, "Who let the dogs in?!" Where's the manager? read more

We order online and our food is always correct. I try and get there ASAP because if the burger stays wrapped to long in the foil they use then the bun gets soggy. read more

Great burgers, great fries (more than you'll need actually, and the have a universal soda fountain. You'll love it... but if you've been to a five guys you know this. This one specifically is awesome too. Yes there's peanut shells on the ground occasionally. So if you have a peanut allergy this probably isn't your place for several reasons. Otherwise go here. You're welcome. read more

Burgers are tasteless in my opinion. The fries are ok but for the money spent here you'd expect better tasting burgers and fries. I'd rather go to Mooyah. read more

I have always loved five guys and this new one is fabulous. The service was great and fun. Love that about any place - if the people are fun and attentive it's always the best. The burgers are always superb and the Cajun fries are the best. Go here for great service and burgers! read more