The Food is great the service was wonderful and rhe ambiance makes it a burger joint I want to eat at !!

Probably the least desirable Five Guys that I have been to. The staff was friendly, the food was ok. There was only one other group of people in there, all had their food already. From order until my number being called took over 10 minutes. I hate to see the service during lunch rush. The burger was put together pretty sloppy and the patties were a little over cooked. Wasn't the worst burger I've had but it could have been better. Still being better than any other fast food competition, I'd be willing to come back and give it another try. read more

As always, love this place! I had never visited this particular location so was pleased that they have the same superb customer service as other locations. Little bit of a wait, but no biggie. It was a Weds night, just after church, so the place was pretty messy. I had to clean off our table before we could sit. Eh, they must've had a rush. I love that they offer a bunless burger, but really wish they would charge just a little less for that. All in all, next time I'm in town and want a burger, I'll go back! read more

I ordered online because I had some errands to run first and didn't want to take up too much of my lunch hour just waiting in line for food. My online order said it would be ready for 12:06, I arrived shortly after that. My food was given to me at 12:30. After seeing the worker give out several orders he asked me which was mine. I said a Web order. At that time he handed me my order. I asked "it was ready this whole time?" He then replied "yes". Two problems with that...I ordered bunless which meant my lettuce was soggy by the time I was given my food. And also my burger patty and toppings were cold. I could understand if the place was super busy but it wasn't . No one was in line, several cooks just standing around. read more

I've been to Five Guys plenty, but this was my first experience at this location. As I have said in a previous review, FG is a great place when you have a burger craving. Good beef, fresh toppings, perfectly crisped bacon, and legit fries. Will this be the BEST burger ever? Naw. But hands down one of the best you'll find in a chain restaurant concept. What made this location special for me? I'll tell ya... I found myself in the unfortunate position of being one of those inconsiderate jerks who shows up 20 mins before closing. Yep. I totally did. I felt even worse that there was a line and even more people coming in after me. I know these guys want to wrap up and get home. However... The entire staff was incredibly smiley and friendly, despite the last minute rush of patrons. Everyone was content and helpful. For example, the MOMENT my friend tried to pump some ketchup and nothing came out, a gentlemen rushed over to refill it, without needed to be waved or flagged down. He was on it like a boss. At no point did I feel encouraged to hurry up and get out. In fact, one staff member came to our table to chat us up. This kind of service is rare these days, and I hope this group never loses its charm. read more

My husband's review : Tastes like Burger King burgers but with better bread and cleaner lettuce. Expensive water! My review: I'm not a picky burger person but I do love a good burger. Their meat is ok. It's a simple meat patty that's seasoned with salt and pepper. Their fries : yes, I love them! All of them. I'd go just for the fries. Plus: free peanuts while you wait. Overall : simple burger, great fries read more

This is our favorite place to stop on the way between Houston and New Orleans. The burgers are always perfect and your choices are unlimited! The Cajun Fries are fresh and MADE FROM REAL POTATOES --FRESH! Don't get me started on the peanuts that keep you from chewing on the table leg while you wait for your BURGER and FRIES! Worth the short trip off of I-10. read more

Five Guys - a plate of food and a drink - Burgers Near Me - Lafayette, Louisiana

Missed the mark on pretty much everything. No requested sauces on our burgers, forgot our cajun fries, forgot a drink. Food was so-so.

Burger was AWESOME, Fries was HORRIBLE you can actually smell the burnt before you even try to taste.

I would like to write a comment regarding a recent visit to the 5 Guys location on Ambassader Caffery Parkway in Lafayette. I have heard many good things and wanted to check it out. I Ordered the food for the 5 person family and when completed was called to get the order. I understand the store process of fries in the bag however with current Covid-19 conditions how cautious is it dumping hands full of fries in the bag on top of the wrapped burgers then setting a cup of fries on top. Also I requested ketchup for a 5 person order and when I put my hand out 2 cups of ketchup were thrown in the bag. I stated we have 5 people and the person mumbled I will give you one more and with my hand out he threw it in the bag. In these times of concern and being sanitary with covid-19 should we really be throwing things into a paper bag like this. Very disappointed with my 5 Guys visit. It was my first and last time to visit this facility. read more

Came here for late lunch ( almost to 4pm) no one is inside . I ordered little burger w Cajun fries . It was good . Homemade patty and French fries . I can actually taste the meat ! Quick service , clean inside . It was the best burger so far beside my own homemade burger . Will come back again . Next time , I will order double patties . read more

Five Guys - Little hamburger - Burgers Near Me - Lafayette, Louisiana

The burgers are juicy and great. The fries are not my favorite, but what they lack in texture and taste they make up for in quantity. The orders come out pretty fast and they keep it very clean. There is always someone wiping down tables and removing trash. read more

Great place for a really naturally cooked burger. No Fuss just a good burger and fries in a brown paper bag. read more

Five Guys - Double bacon burger - Burgers Near Me - Lafayette, Louisiana

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Best burger in town! Every time we come here, the burgers are fresh. And the fries are great too. The service is pretty quick. This is definitely one of our favorite spot for fresh, tasty burgers! read more

Five Guys - BURGER PERFECTION...every time!!! - Burgers Near Me - Lafayette, Louisiana

Five guys is a great place for burgers, dogs and fries. My first time was years ago in Orlando and since that time I have eaten at ones in Atlanta, Las Vegas and my home town of Lafayette. They make a very good burger at a fair price and be careful when you order the fries. A large will feed a family of 4 so don't order a large for one person unless you plan on saving them for your next meal. The complimentary peanuts are a nice snack while waiting for your food and the CocaCola machines with a million combinations are a big hit too. Not many complaints here other than a lack of entertainment but this is a no frills burger joint and it lives up to the hype. Lastly, if your visiting the Louisiana locations don't even think of ordering the fries any way but Cajun! read more

I have eaten at 5 Guys at least once a month since their grand opening in Lafayette. Love, love, love the burgers! Today a 4 burger, 3 fry order was made and noticed at home when eating 2 of the 4 burgers had no mushrooms, whatsoever. The mushrooms being the juicy/savory ingredient that sets these hamburgers apart from the competition and keeps me coming back, for me, are part of signature of these burgers. When I contacted the manager and gave him the data I was not left with him being interested in the quality control issue and made no mention of the impact to us. read more

Would give 6 stars if I could. Had a Waitr order that was taking a long time. Called the restaurant, and the manager explained that the servers had overloaded and it shut everything down. It was right before closing, but they were so professional explaining what was going on. I called a second time at 10:02, and they were able to let me know that the servers were back up and a driver was on the way to get my food. I also have celiac disease, and as long as I mention that I have a dietary restriction, I've never had a problem getting cross-contaminated with gluten. This is the most professional location I've ever been to. read more

FOOD POISONING ALERT! I am so disappointed in this location. My burger patty was still PINK, I hardly had any lettuce, the bread was cold and soggy, the fries were barely seasoned, and no one that worked there seemed to give a f***. I will never eat a burger again. I am so sick and it's the only thing I have eaten today. I felt terrible within 15 minutes of my first bite and I didn't even finish the burger. If I could give them no starts I would. read more

If you're looking for a good hamburger, don't stop here. The service doesn't come with a smile... I would not recommend stopping at this location...Also, you have to have a mask to order, but not to enter.... read more

Floor is dangerously slippery and the cashier seemed to think it was funny when told.

I went to academy across the street ordered a burger online. Called em let them know I was outside and it still took them 30 minutes to bring my food out. They ask the make an model of your car but they still ask you to call when you get there read more

The burgers have a lot of flavor, but are super greasy. So are the fries, things can get messy real quick!

First time at this location. The line was overwhelmingly long but it went very fast. Great service and the food was delicious. I recommend getting a small fry because they just fill the bag with fries! Great burgers for a chain burger joint. I recommend it! read more

Food is ok. I personally think there are better burgers at nearby places like Smashburger, Grub, or Burgersmith. Not to mention local places like Fat Pats or Judice Inn. I did find it annoying that they have wifi but refuse to give customers access. read more

Pretty good burgers and fries. The toppings is what make the burgers. The hot dogs aren't really that good. The burgers are better than bk or McDonald's. The fresh cut fries are cooked to order hot and salty. read more

Burgers were flat and tasteless. Wait time was minimal, good location......but not a place we'll eat at again.

Good service but burgers taste not much better than other fast food restaurants. My burgers bun cold and flat. Fries are ok. Overall it was decent but I won't be back. read more

The burgers are so tasty, I wouldn't change a thing. Their fries are the best I've ever had, hot spicy & a thick French fry not wimpy. If only I could eat here guilt free every day. It's definitely a splurge place. I ate here in June. read more

Great burgers!! So many options for toppings, their regular double burger is huge! And delicious milk shakes, my favorite is the salted caramel. Friendly staff and fast service! read more

Decent burger but the fries are fried in peanut oil - don't care for the fries. Wish they offered a larger menu selection like add chicken.

From all the hype, I thought I was going to be blown away by the food at this burger joint. I was let down. The burgers weren't terrible, but I could have gotten the same quality at McDonald's for two dollars. The fries claim to have Cajun seasoning--these people clearly have no clue what Cajun flavor is. Baton Rouge food is not Cajun. In short, I can't say the food was bad, but I was seriously unimpressed. I've paid less money and waited shorter order tones and had better food. Want a real Lafayette burger? Judice Inn is the best. read more

This has got to be the worst place to ever buy a burger!! For 2 burgers and 2 fries we waited over 30 minutes, then forgot to give us our drinks and fries! The people behind the counter aren't friendly and the cooks don't wear hair nets!! I don't want their nasty hair in my overpriced burger! Went once and left extremely disappointed!!!! read more

Went to Five Guys for lunch. The burger was ok but the fries were soggy. At these prices excellence is expected.

Always fresh and hot. Great toping options. Well priced. Definitely one of the best burgers in town. Fries are delicious. Lots of seating. Never had a bad experience. Love the drink selection. Managers are attentive. read more

Never been disappointed yet with a Five Guys. They have their strategy down pat. Who doesn't like a double patty juicy bigger with bacon and your choice of toppings. I can never eat a double burger and fries, but the fries are delicious as well. Place is clean and staff was friendly. read more

Great burgers and awesome fries. Wait time for the fries are really the only complaint.

Gotta love it! One of the best burgers ever. I would eat here 3 times a week...but that wouldn't do wonders for my waistline. Staff is ALWAYS friendly and helpful. They seem to enjoy working there. Food order is always right. Food is fresh. Love it! read more