Every single time I come here I pay extra for them to add extra sauce (that used to be free) into…read morethe bag. Not once have they put the sauce into the bag without me having to remind them. I truly don't understand how they're more consistent with forgetting the sauce than they are with remembering it.

I like how they have cartoons playing in the dining room instead of cnn or the news like most…read moreMcDonald's. They also always have a table with activities for kids which is a cool treat to entertain my daughter while we wait on food. The wait is never too long and the dining room has been clean each time I dined in.

Good food and great service. The atmosphere was fantastic, very authentic. The employees were…read morelovely and extremely friendly. Their guac was very fresh, too!

We loved it here. Good prices, extremely nice staff and the food was excellent…read more We got a tamale, elite,a taco, chips and queso as well as an enchilada. Great stuff! Highly recommended.

Just moved up to Connecticut from Florida and had to find a new breakfast spot... and wow, Norms…read moreDiner absolutely blew me away. Hands down the best breakfast I've ever had -- and I don't say that lightly. Everything was fresh, cooked perfectly, and you can tell they actually care about quality. The portions were great, the vibe was classic diner comfort, and the service made it even better. If you're anywhere nearby, this place is 100% worth it. Definitely my new go-to spot. Also , Steven the owner is amazing.

I do love a diner. I think it goes back to being a kid and spinning around on one of those counter…read moreseats while the cook chatted up my mom. :D Whatever the reason, I am always on the look out for a true diner experience and Norm's has it. The parking lot is 'smallish' on the right side of the building and flows right to left in one direction, so be sure to look for the 'enter' sign. There are three steps up into the diner so be aware of that if you have difficulty using steps. Also, the restroom is tiny: like so small the sink is about a foot long by half as much wide, small. We stop in here on our trips out to Groton. Last visit we stopped for a late breakfast/early lunch. I ordered a coffee and it came in a nice big mug and is a mellow blend with a smooth finish. There are photo descriptions on the table of what your eggs will look like based on how you order it, so no surprises. What a great idea. The table holds napkins, hot sauces, salt & pepper, jellies, creamer and sugars. The staff are pleasant. Some are more chatty than others. There are definitely some regulars here each time we visit. The menu has lots of breakfast options but there are no substitutions so you may need to order al a carte or get a different 'meal' option and add-on an item. Just a heads up. They have plenty of toast options including English muffins. The lunch menu is a variety of sandwiches and burgers. Fries are tasty. Lettuce and tomato on your sandwiches are fresh. I can't think of a single disappointment we've had here. If you are in the area and enjoy a nice diner experience, stop in to Norm's.

Went in for a burger snack, waited at the counter a few minutes behind one person before noticing…read morethey were using the kiosk to order. The staff behind the counter wasn't helping other than getting orders treat. So I guess that's the way it is now, use the kiosk to order and not talk to a human. It would have been nice if they had a sign recommending use of the kiosk and a note that they were going to ignore you if you wanted to order. lol. Did my order quickly, noting we were dining in. Saw the counter person getting orders ready both with treats for dinner in and bags for takeout. Was surprised when they called my babe and sub saw no yet, only the bag. Went to sit down and looked at the receipt and in large letters at the top it did dive in. So not sure what happened. Food war ok, but seemed to be made in a hurry. Anyways that was my experience at Wendy's today.

I always feel silly writing reviews for fast food, but I hate this Wendy's. They've never gotten my…read moredrive thru order correct and most of the staff is rude. I told the woman at the window that something in my bag was missing, and she insisted it wasn't. I pulled around and had to go inside because after checking every bag, it was in fact missing. Their burger buns are often stale, burgers cold and nuggets like hockey pucks.

Stopped in to dinner in for lunch. As with all other spots they have the mobile apps and the…read morekiosks. Staff seemed busy and I didn't think using my app would be quick so In opted for the kiosk. Simple to order and we waited. They were out of a creamer for an ice coffee we ordered so they asked if I wanted a different one. I agreed. But when e we tasted it, it was horrendous. Thankfully the associate had said if we didn't like it we could replace it. SonIb brought it back and got a fountain drink instead. Business was clean and quiet and the order came out in a reasonable amount of time. Food was good and our late lunch experience was nice.

I don't know if it's the same owner but what a difference 15 yrs makes. This place used to have a…read more"time to beat" for the drive thru , now you sit there for 45 mins sometimes. The service is so ridiculously slow and the place is dirty. No hand towels in the bathroom either. Wish i could post a picture

While on vacation came here because Mystic ice cream shops on a Saturday were jammed packed. Staff…read morefriendly . We all got different blizzards . Taste was fine . My only complaint as I know it's an older building I could not get my wheelchair inside to order my food I had to have someone else do it for me . As we were leaving it started to become really busy .

Line was very long but they worked so fast that we barely had enough time to decide on what to…read moreorder. They also mate our orders pretty quickly. Place was freezing inside. You can sit inside but they have 3 picnic tables. Parking lot is big and lots of customers stay in their car. Plenty of parking.

Heckin' Recommend!…read more Chill environment, simple menu easy to read, service was good Food: Cornbread is very buttery soft very delicious! More cakey texture than normal dry cornbread. Loaded Mac and cheese with pulled chicken: this was super tasty flavorful and chicken was not dry but super juicy. Decent quantity for the price. Ribs opinion from husband: The ribs are good, not dry, but they are missing out on the flavor due to not cooking with the sauce, which is understandable due to having tons of different flavors to dip into. Still good just business.

I'm always excited to be here but the new roll threw me off. I didn't like it. It was harder, not…read morestale, and very heavy. My pulled pork with tangy sauce was amazing.

Ordered a Ciabatta Bacon Egg and Cheese Sandwich that looked like a Toddler made it out of plastic…read morefood. Had 5 year old Avacado on it as well. Do better Panera.

I was at the Waterford CT store, and it took forever, over 30 minutes, for a simple lunch. Second…read moreexperience with c receiving barely warm F ood. Not good when it's soup! The Lisbon store also served cold food. There should be microwaves available to customers. I think it's way too expensive, and I won't be returning.

I was buying some chicken nuggets, and made some joking comments with one of their staff about…read moretheir 20 piece chicken nuggets being 1$ more than McDonalds next door. And asked why, is yours better than McDonalds. He said he was going to be honest and said they are just as good. Then after I said "you wouldn't want your manager to hear that" as the guy I assumed was the manager walks right by me. Friendly staff, the restroom can use some improvements though, and I will never rate a fast food restaurant 5 stars, if their friendly staff earns only minimum wage.

The drive through service is disgusting. The man at the window today was rude for absolutely no…read morereason. He was talking about my husband and our order, and I assume or hope, that he didn't realize we could hear him. He had a nasty disposition and knew we heard him, he half mumbled an apology when he opened the window then closed it fast. Needless to say we didn't get a receipt and our entire order was wrong! This place is a disaster, it should have been closed down years ago.

This is the BEST Popeyes ever! Food is ALWAYS perfectly prepared, served hot and crispy! Staff is…read morefriendly and always helpful. Moe, the manager, is kind and friendly, yet professional. It's a great team he has created and it shows. The restaurant, and restrooms, are always clean and sparkling! A pleasure to dine there!!

We spent half an hour in the drive through and the order was missing fries and the Mac and cheese…read moretasted like bleach.