The customer service was excellent. Friendly nice employees. Would highly recommend. I placed an online order and it was ready when I came to pick it up read more

Usually the burgers are pretty perfect here. Cook just needs to make sure that when you order condiments on your burger, you dont want them slopped on so much that the bread ends up soggy. Other than that, service was friendly and place is always clean read more

Ample parking. Well lit building. Staff friendly and welcoming. Indoor and outdoor seating available. Pretty pricey but it was good . I ordered 2 cheeseburgers with the works , shared an order of fries and one soft drink and one shake . $42 bucks wow. Thank god I had two gift cards . Tip: buy gift cards and or for gifts ask for gift cards. Your wallet will love you :) read more

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I visited this place twice in the same week. On Wednesday, my order was messed up, but they offered to remake it, which I appreciated. I returned Friday night around 9:20 PM to pick up the remake and waited patiently. While I was waiting, I noticed at least four people who came in after me received their orders and left before I was even acknowledged. When I finally asked about my food, the staff member responded with an attitude, saying they were still waiting on some items. I didn't receive my order until 9:41 PM, which made me late for work. On top of that, the sandwich was still incorrect. Very disappointed with both the service and the food. read more

My favorite place to get burgers! So much better than any other take out, and they always fill the bag with fries!

Updating my review as it's warranted! After a long day of travel, I had 1 thing on my mind a juicy burger and 5 Guys did not disappoint! Whole process took about 15 min and I have no issues with that, why, because your burger is cooked when you order it and your fries are dropped same time. I ordered a Cheeseburger, 2 patties, with mustard, pickle, onion, extra lettuce, little fry and regular drink. I opted to tip the staff, so whole thing was right under $21. I don't mind the cost here because my food was Fantabulous! Staff were working so efficiently together, it was a great sight to see. My food was amazing and IG Pic worthy. That first bite of the burger and I knew I'd made the right choice. read more

Five Guys - Cheeseburger - Burgers Near Me - Florissant, Missouri

Terrible..just terrible. Not only was the order messed up but it was also thrown together. When you attempt to return for correction customer service was the worst. I will never return. read more

Terrible burger Soggy Missing toppings I paid for Meat had no seasoning Burger was wrapped in heavy duty foil Bun stuck to the foil. Large fries were burnt. Darker than the potato skins No salt , terrible taste, like chewing on erasers Don't go here read more

Five Guys - Burnt fries. Tasteless and awful. The paper had more moisture. - Burgers Near Me - Florissant, Missouri

Came here for a quick good burger. I'm on a keto diet, so I got a double cheese with bacon on a lettuce wrap. Turned out great and it was filling. Overall, a great place to grab a filing snack/ dinner. Service was friendly and ready, I'll be back again soon. read more

Been to five guys many times. Second time at this location. Place was clean. We received the food quickly. The freestyle Coke machines are awesome. I had the Orange ginger ale and the cherry ginger ale. The cherry ginger ale was delicious. Highly recommend! What's cool is there are endless combos of flavors! Got the little burger with lettuce, pickle, tomato, grilled onions, grilled mushrooms, ketchup. It was good. The bread was very soft. Got the little Cajun fries. They filled it up, as usual, much appreciated. Great lunch spot. Fast. Plenty of parking. And delicious burgers and fries! read more

Five Guys - Little burger with half of the little Cajun fries! It was delicious. - Burgers Near Me - Florissant, Missouri

Very neat place, service is pretty good and the store is well kept. Burgers are amazing! I like that you can have it all the way without additional cost. But also the burger price here is slightly more expensive than your ordinary fast food place. Also they don't have meals here so you would have to buy your fries and drinks separately. I suggest when getting fries is to get a small because they really fill your fries up and plus extra! This is probably why people love five guys! Did you know that it's called five guys because the owner he have 4 boys! Hense 5 guys. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Florissant, Missouri

This is one of those clog your arteries places that is a guilty pleasure but you can only go once a season, then run 10 miles and bike 20 just to burn the ridiculous amount of calories back off. I love the guy that joined yelp just to bad mouth the overly priced gross food. I am not sure if he was in the wrong store or what but when you want grease this is the right place. I think we have eaten here once and I liked it but when you think back on what you just ate and think wow should I have done that, Its not good. I liked everything about my food and the way you can customize the burger but it is definitely not health food. I also laughed when the guy at the counter who was a bigger person told me that I needed to order a large fry if two people were sharing them. WE had fries left over from the regular that we got so yeah. So all in all I would say that I really like this place but wont be going back without fasting all day first. read more

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It's tough to eat at Five Guys if you're dining alone. Burger: 4/5 (Little Cheeseburger is normal sized) ~$5 Fries: 3/5 (smallest size is wayyyyyy more than a single person can eat) ~$2 Drink: 2/5 (pricey) ~$2 Customer Service: 5/5 (Everyone was really nice) Noise: 3/5 (most 5 Guys locations are loud, but this one was louder than the others) Location: 2/5 (located on Lindbergh but kinda tough to get out of the parking lot anytime traffic is a little busy and you're headed south) read more

Five Guys - "Little" Cheeseburger, "Regular" fries, and large soda. - Burgers Near Me - Florissant, Missouri

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I have visited this location 3 times before I decided on writing this review. I should start by saying I'm OBSESSED!!!! It's official five guys burgers and fries are going to be apart of my life forever I honestly couldn't see going a week without eating here. I like to order the little bacon cheeseburger which I must say is about the size of a standard burger for my condiments I like mayo lettuce and extra pickles I really enjoy the little chip style pickles that they offer. And formy favorite size of fries I like to get the little fries, it's more than enough for one person, since they dump an extra scoop of fries on top of your bag. So I don't think you can ever go wrong with five guys read more

Five Guys - Bacon Cheeseburger - Burgers Near Me - Florissant, Missouri

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Awesome triple mushroom burger and tons of fries. Florissants new burger champ. Wow was it good. I read the other review posted on here and was stunned. You can always find things to like or dislike about a restaurant but when someone writes that EVERYTHING is bad it makes me suspicious. This place serves burgers, fries, and soda as their basic food group. My burger was awesome, one of the best I have ever had, my fries were good but the fact that they gave me so many of them they were overflowing into my burger bag got them a bonus. They had a good selection of soda which I stayed, ate, and enjoyed a few refills. Worth every penny. If I wanna eat cheap burgers there is a great White Castle about 3 blocks from here but when I am man sized hungry for a burger I have a new place I will be thinking of. This is my second Five Guys and a Burger and I have to say the experience at both was fun and delicious. read more

Five Guys - Great burgers here. - Burgers Near Me - Florissant, Missouri

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Quite possibly the most disappointing burger I've ever had in my 40-plus years of life. I ordered the "Little," b/c I don't need to spend $9 (!!!!) for a fast-food cheeseburger--and I don't need a half pounder. The patty I got was so thin and shriveled and almost tasteless--definitely a mystery meat contender. Just terrible quality. The lettuce, tomato, and green pepper slices were good. And the cashier Dylan was very polite and pleasant. But what a disappointing, expensive meal--and I'm still hungry!! read more

Nasty greasy fries! Do you need a diners club card to eat there! Nothing but an overrated hamburger that isn't worth half the price you pay for it! It's just plain gross read more

Can I just say I was in here for about 20 min last night for a online order. I figured they'd be busy so I didn't mind sittin and waiting. What I observed In that 20 min what amazing. So many rude entitled people. There was one particular woman in there that just couldn't understand something about her order after the manager repeating it COUNTLESS times. I would have lost my cool. But nope, she stayed calm and didn't let it bother her and moved on to the next with a smile (from what I could tell lol)! The way she was managing her staff AND still working the register herself when things got hectic was amazing! She absolutely deserves recognition and respect! I applaud ANYONE who can deal with this fast paced environment and still manage a team of people!! Go you Boss Lady!! ALSO hell yeah for consistently changing gloves literally every single time she touched something. She took the gloves off she was using just to hand me my cup, straw, and lid. Thank you for understanding cross contamination!! read more

Very clean spot for a above average cheeseburger. The fries are just ok. The burger is defiantly the star of the show. What was not the star of the show was the $15 it cost me for a burger, small fries, and small drink. WOW!!! It has been a while since i have been here. Think it might be a long time until i come back. read more

First of all I want to emphasize I joined Yelp EXCLUSIVELY to provide a review of this 'restaurant'. When approaching the outside we noticed it is plastered with reviews that are ancient, their cups boast accolades from 2001!!!! There is a reason! Upon entering we don't receive a "Burger Time!" or "Hello Welcome to 5 Guys!" No! We literally covered our ears b/c these morons SCREAMED "TWO IN THE DOOR!" There was a staff of 12 people behind the front service counter and EVERY last one of them was screaming at the top of their lungs at each other, and screaming numbers out to people waiting on food that were literally four feet from the counter....THIS in addition to the blaring music being piped in over the speakers. I've attended rock concerts that were quieter. My wife and I order two cheeseburgers - mind you NOT doubles, NOT bacon cheeseburgers, standard issue cheeseburgers and one large french fry. This total comes up to $18 and some change!!!!!!!!!!! It's like purchasing food at an air show or rock concert...and believe me there is nothing entertaining going on here! My wife only drinks Dr. Pepper or Mr. Pibb - their menu board shows only five beverages. We don't order a drink. We slide on down to wait on the burger getting as far away from these screaming fools as possible and discover - they have about a dozen beverages to choose from so I once again whip out my debit card and buy her a large drink. WHICH COMES TO $2.50 FOR ONE DRINK ON CARRY-OUT WHICH I WILL NOT BE REFILLING!!!! Sonic sells 44 oz. (which this is NOT for .99!!! The gas station next door for .79 for a 44 oz.. as well!!!!!) We stand there and this employee continuously keeps shouting at people - it's chaos! I am WATCHING the whopping 6 diners this establishment had constantly re-start their sentences b/c the SHOUTING WAS SO RIDICULOUS!!!!!!! I would NEVER in a million years decide to eat in their dining room for any reason - I don't care if Hugh Hefner and his bunnies were inside it just wouldn't happen! He hands me the greasiest brown bag after SHOUTING AT MY FACE WHEN I'M STANDING RIGHT IN FRONT OF HIM AND THERE IS NO ONE - I MEAN ZERO OTHER PEOPLE WAITING AROUND "NUMBER 64!!!!!!" I take this greasy sack home three miles up the road. We get it home and I'm expecting a tasty treat. NOPE!!! What we got were burgers dripping grease and ZERO flavor!!!! There were TWO patties - I'm not sure if this is how they come b/c we did NOT ORDER DOUBLE CHEESEBURGERS. They were not good at all and quite frankly they tasted like old wet Steak n Shake burgers - ya know HORSE meat! There was zero seasoning, no saltiness, no grilled flavor, it was just blah!!!!! Then the giant cup of fries. These french fries were so orange from DIRTY GREASE I posted a pic on facebook and someone said "Mmmmm fried Zucchini!" Ummmm, NOPE!!! Supposed to be golden brown french fries but we got something that appeared to have soaked in iodine overnight!!!!! If any manager calls my house or sends me mail or an email I will promptly ignore it, hang up, delete it. If I was given a $50 gift card I would not go back. I can get a MUCH MUCH BETTER burger from the following places: my home, Wendy's, Steak n Shake, or the floor of an old Denny's that was shut down in the 1970's!!! I will never be back and I will NOT be the LEAST bit surprised when I see this new location shut down forever and ever amen! Whatever fool convinced this poor franchise owner that A) this is a good burger B) this neighborhood will support a $22 meal or C) That people enjoy GETTING SHOUTED AT LIKE A MARINE DRILL SERGEANT during a dining experience is a darn fool to the epic degree! I have since told all of my Facebook and Twitter followers of this vile 3rd circle of dining hell and I hope they take my word for it. Businesses that have failed in this 'hood that were much less expensive: Ponderosa, one Quiznos, TWO Sonic's, Rally's, Long John Silvers, Red Lobster, and Fortell's Pizza Den. With THIS kind of LOUSY SHOUTING SERVICE, ORANGE FRENCH FRIES FROM FILTHY - ABSOLUTELY FILTHY GREASE, RI-DONK-U-LOUS PRICE POINTS and the inability to even list all of their beverages at a reasonable price (c'mon folks it's soda, what's that a nickel a gallon?) I will rejoice and do a little dance on the sidewalk at what is inevitably going to be another empty shopping strip mall location in less than a year! read more

Five Guys - a group of people standing outside of a five guys burgers and fries - Burgers Near Me - Florissant, Missouri

I love Five Guys, but this location needs help bigtime. Service was not so good, and their card machine was down. I had to waste ten minutes going to Dierberg's (behind the place) to get cash. I understand that these things happen with places every now and then, but the manager wasn't that friendly explaining it to me. I'll be skipping this location, needless to say. read more

Five Guys is the chain that started my quest for the best burger in St. Louis. It's not really a quest so much as a compulsive need to order burgers wherever I go to find one that could potentially beat the Five Guys burger experience. My first encounter with Five Guys was at their Town and Country location. I fell in love and couldn't have been happier to find new locations in St. Charles and Florissant, which seem to be my stomping grounds between work and home. Just a few tips for folks new to the Five Guys Experience: The fries are cooked in peanut oil, so take your Epipen if you have allergies. Note, I did not say avoid at all costs, just take the damn Epipen! (it's worth it, I promise!) The menu isn't clear enough for some people. If you order a regular burger, expect to get a huge burger with 2 patties and all your toppings. If you are a light weight, order the Little Burger. You will get one patty instead of two. Last but not least, order the regular fries. A large fry here is ridiculous, and is more than enough for two or even three people. The regular order will get you a cup of fries in your bag, and then another cup dumped on top of your order. It's not a joke. They dump them right in the bag once everything else is in there. The last tip is to eat slowly. Those fries will be hot! read more

Yummy burgers and fast! Pick your own toppings, pay and wait just a few minutes. This is great place for a fast lunch. Plenty of seating and parking. read more

Quick service. Consistent quality. Clean location. I don't know what more to say about a Five Guys location. I do think they're overpriced, but no one forced me to go there! Well, actually...I take that back. I went with my co-workers. Those jerks! ;-) I have to reiterate - the service was very quick. Impressively so. We had a group of 7, and we seemed to be there on a rush. We all were through the line with food in hand (see also: mouth) in 10-15 minutes I'd say. Nice job, staff! read more

Finally got around to trying them late fall. I went during a slow evening with a couple of people(2+ me) for to go orders.Being my first time there I wanted to look at the menu which was met with impatience so I quickly rattled off my order and waited. It was pretty clean and quiet and slow on my visit. I ordered the little bacon cheeseburger and fries. The burger wasn't "bad" just a bit dry and unseasoned and the bacon was forgotten,the potatoes weren't properly cleaned so the Cajun fries had that dirt flavor to it but I could tell they would've been fine if properly cleaned. I still gave three stars instead of one or two because it looked like two or three people were being trained on the grill and topping stations so I was essentially served "practice" food but haven't been there since due to the first impression. read more

Been to many locations over the years, and we've had disappointing experiences here more than once. I'm embarrassed for this franchise owner. Employees just don't seem to care, they take their breaks at the front table, even eating and drinking items not from five guys, burger buns are soggy, music was so incredibly loud I couldn't hear my daughter across the table, let alone the young lady call my name for my order. Overall really disappointed in this location and the fact that it's allowed to continue like this, and will probably drive to streets of st Charles location in the future even though it's 20 min out of my way. read more

Delicious burgers, horribly loud music. Don't expect to be able to talk to the person you're with without yelling.

The food is always good but today the music is so loud the person taking our order had to yell. Sitting and waiting for our food I couldn't hold a conversation because of the loud music. I will never eat in at this restaurant. read more

Everyone knows that five guys is phenomenal, but the customer service at this location is great to.

Hi, as a new member of Yelp, I decided to start with one of the best places I've ever eaten: Five Guys Burgers and Fries. If you haven't heard a good review, just wait until you hear this. So me and my Dad, walked into the store, and we went up to the counter. I ordered a Cheeseburger (didn't think of bacon then), and dad ordered a Bacon Cheeseburger. We also got 2 regular drinks. So we got a table, got our drinks, and about only 5 minutes later our food was done. I though: "This can't be real. NO good burger can be made that fast." I was proven wrong. So we got to the table, and took out our fries. And they were in a cup. I thought: "Really? This place must suck." Again, proven wrong. I ate one of the fries, and I started to eat more, and more, and more. They were so delicious and crispy I couldn't stop eating them! They were the best fries I ever tasted! Then, I moved onto the burger. As soon as I opened my wrapper, cheese oozed out of the burger, onto the foil wrapper. I ate the cheese- macho delicious. Once I took one BITE out of that burger, it was so flavorful I thought I died and went to heaven. That burger was so delicious, great, and so tasting: I could've gotten another burger if I wanted. But I didn't, sadly :( The service there was nice too, people were nice, gave nice talk while we were waiting, and gave us everything we needed. I have never seen such customer service at a fast food place! When we left, I was sad to go. But next thing for sure, I'm going back! Burger: 5/5 (Delicious, cheese was great, burger was great, nothing wrong!) Fries: 5/5 (So crispy and delicious I could have DIED.) Service: 5/5 (They were really nice and great!) Overall: 5/5 (One of the best fast food places with actually good burgers. Recommend to go here with some friends, because this place is off the hook with their food!) They also had hot dogs and other options as well, so this place is great! You can also order online at their website, but they don't deliver at a lot of places. I hope you have a really great time as I did! read more

Dude working the register is one of the nicest guys I have ever met. I've been to this location twice and he goes out of his way to take care of people. He is on top of everything. They called my order number and before I was out of my chair he was already walking it over to me. I saw him offer to make a small child something different if there was nothing on the "standard menu" he would eat. He walks around while not taking orders and straightens up, asking people if everything is good and clearing their trash. I really hate myself for not getting his name - but he inspired me to stop dragging through a Monday and try and be nice. Thank you 5 Guys dude. Oh and the food was good read more

FiveGuy$ makes good hamburgers and probably has more free toppings and garnishes than you'll ever need. The frie$, which are on the slightly soft side, are pretty good too. My problem with the place is the value. Less than two bucks short of thirty dollars for two burgers, large fries and two regular fountain sodas seems a little steep to me. This is a hamburger stand with a bent towards Morton's Steakhouse pricing. I shudder to think how high the bill would have been if I had ordered a milkshake instead of a fountain soda. The place can be loud if they are busy, and this is not the place you want to come to with a crowd unless everyone is paying their own way. Bottom line: Good food, and in my opinion, not good value ( unless you've got more money than I do). read more

I decided to give this location another chance and was again disappointed. Even though I ordered online, my order was still incorrect. I don't order a complicated burger and yet my burger came loaded with things I did not order. So much for saving time ordering online. The final blow was when I noticed my burger was pink in the middle. I uploaded pics to the store's yelp page. I can't recommend this location of Five Guy's. read more

Five Guys - Another undercooked burger - Burgers Near Me - Florissant, Missouri

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The food is good but were consistantly disappinted in the service. My girlfriend usually gets off at 8 at night and sometimes well call five guys and place a pickup order. The order is never started until after we arrive and wait in line which defeats the whole purpose of phoning in an order. Not the end of the world but annoying everytime. read more

I can't say my experience was anything like the previous reviewer. The burgers are great- the previous reviewer got a double cheeseburger bc only the small size is a single patty ( but is plenty large enough). They have a ton of fresh toppings you can add for free as well. They also give a ton of their natural cut fries- yum! And yes, it's greasy... But it's fast food, so what can you expect. I do though think its a bit overpriced, but I enjoyed it nonetheless. The employees were also shouting orders to each other when I went- but they were all working hard and it was quite busy and loud in there. I will definitely be back! read more

This is not the healthiest option at all. One could probably grease their scalp with the grease from the fries in the bag. But it is frickin tasty. You can customize your burger however you like it, prices are perfectly fine after you eat lol. Cajun fries can be a little salty and the portions are huge, one reg fries can be easily split btween two people. It doesn't take long at all and if ur a fan there are peanuts everywhere for the taking. idk what peanuts and burgers have to do with each other though read more

Really not that impressed with their products. Meat had no special flavor and fries were soggy. Soda machines were visually impressive but the products/flavors themselves were of low quality also sweet tea was very watered down. read more

I always forget when ordering how big their burgers and fries are they seem to be bigger everytime. I love the peanuts they offer and the Burgers are so good! read more

Love going here. Place is usually pretty clean. I can only go once in awhile due to the cost, but it is always worth it. I use it as a special place to go when I'm hanging out with one of my kids at a time for one on one bonding. We load up on peanuts. read more

Kind of pricey but an excellent burger and fries/ One order of dries is enough for several.