I've eaten there (by force and suggestion) of a couple of friends. The food is very overpriced, and the beef appears to be only 80/20. Burgers are smashed and largely taste inferior to other restaurants in Concord. The fries however, are great (hence the two ** rating) Of concern: 1) No trays to keep food from contacting dirty table tops. 2) To the right of the door, there's an access door where grease has been spilled over time allowing passer-bys to track the grease down the sidewalk. Very unappetizing. Over the past year, they have never power-washed the grease area and it's disgusting. read more

Food is always delicious! It's easy to order online and pick it up quickly. The grilled cheese with produce hits the spot for me. I also like their little cheeseburgers too. Just don't forget to grab some napkins! read more

5G all the way at the brim of Concord and Clayton bordering. Lots of parking as it lies close to Angry chicks which is relatively new. Nothing really to boast about only reason why I give it a less star is the price. The burgers are overpriced and they don't even have a drive thru . They are good quality burgers and the service is good. You have the complimentary fresh peanuts still in their shells while you wait but for people who are allergic, not very safe. I'm and about burgers are about half the price and the size are the same. One thing I love is the Cajun fries they put in a drink cup which is perfect for in the go. One thing I hear is they don't have ranch sauce at all. Wasn't very packed here when I visited . Last they don't have meals you have to buy everything separately. But nice area to grab a burger but I don't I won't go out my way to pay almost $30 for a burger at a franchise from the east coast. I would rather support mom and pop burger joints. read more

Was craving a good burger so came to five guys since it had been a while. Customer service at this establishment was good. The cashier was kind and helped answer our questions about the menu. We waited about 5 mins for the food to come out so it was pretty fast in my opinion. The burger was juicy and flavorful, and the fries were fresh and tasty. I will say that the floors at this establishment were so slippery. There were a few times that I almost slipped. read more

Five Guys - Burgers Near Me - Concord, California

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Great burgers staff always nice if you call ahead you can grab your food in about 10 minutes

I'm a vegan... NO I don't get the burgers!!! I get the fries after drilling the staff about cross contamination of the oil, what type oil do the use and they meet the standards, plus you get extra fries and you can grab some peanuts which I get for the squirrels, so it's a win win. read more

This Five Guys is located in Clayton, off the end of Ygnacio Valley Rd. It's in a fairly big shopping center that also has a T4 and Panda Express there as well. It's been awhile since I've been to a Five Guys, but I've never been to this one before in the past even though it's been here for some time now, though wasn't the first with the Pleasant Hill location not too far away. Standard location, nothing out of the ordinary design wise. I do have to say though, for dine in people, it may or may not be all that clean. When I visited this evening, almost all of the tables were dirty, with leftover food on it and nobody to have even cleaned it for some time. The floors also had bits and pieces of stuff sprawled all over. I mean, I wouldn't exactly pick this place to sit down and eat at even if it were for the purposes of picking up a quick burger, it'd just be picking it up, and leaving. The staff here are okay. They're at least better than the other location, albeit, I haven't been there in awhile, but it was at least a normal experience as that other location has had some service issues for awhile now. The pricing is what it is. A bit on the pricier side, obviously, there are cheaper options around since there's so many food options in this and the surrounding areas. Not too expensive, but for a burger and hot dog, it sort of adds up quite quickly. However, at least this location seems to make their burger and hot dog well. I stopped going to the PH location because of how bad the service and the food quality had gotten, so it was a nice surprise coming here and getting the quality of Five Guys that I'm familiar with. Will probably be back again in the future to this specific location for a burger and hot dog. read more

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I love Five Guys! Great Burgers and I love the fact that the potatoes are cut and cooked in store. Fresh Food and friendly service. I come to this location weekly. read more

Food is always good and hot. Ordering online is timely and the staff is great. Had a bad experience yet!

No seasoning on my seasoned fries, other than that very clean place tho , very professional

A decent burger joint for a late night snack or a quick dinner. The burgers are made to order and the fries are excellent. Shakes are decent, a little too frothy for me but decent flavor. read more

Sadly this will probably be the last time we eat at Five Guys as they aren't as good as they used to be and have a ridiculous price jump. A Bacon Burger, Little Bacon Cheeseburger, 1 large fries and 2 regular drinks for $41. The fries were $7.99!!! That is ridiculous for fries. No thank you, definitely not worth the money. The patties weren't even seasoned. The bacon was barely noticeable and the buns were falling apart before we were halfway done. Also, the restrooms constantly stink here and the music is always obnoxiously loud. There's even a current discussion about this location in our local social media and I am not the only one who feels this way. Overpriced, bland and stinky. read more

I ordered over the website for pick-up. The fries here are always fresh and well seasoned. Generously portioned as well, be wary if you have a peanut allergy as they do use peanut oil to fry their fries! I do think they're on the upper end for fast food burgers considering they're around $9 each. Nothing to complain about, just a little much for the quality. read more

Five Guys - Inside of store - Burgers Near Me - Concord, California

Very, very friendly counter service, followed by hot burgers and fries made perfectly to order. Everyone loved and devoured their meal. It was the perfect little mid-afternoon stop. read more

My fries were soggy, oily and very salty. They left the bathroom door open, so the whole restaurant smelled funky/gross Customer service was good read more

Not sure what happened to their French fries Size. I orders their regular fries at $3.89. The cup it can in was the sized of a zippy cup and only had about 10 extra fries in the bag. In total, only about 25 individual fries. Just because they have gotten busy, doesn't mean they should get cheap with their product. read more

Five Guys - Burgers Near Me - Concord, California

Love this place. Excellent burgers and fries. Choose to sit at the little dining area outside because the weather was so pretty. Unfortunately, there was a very interesting couple loudly arguing right next to us. Drugs and or alcohol were clearly involved. Not the fault of five guys. I still love five guys. read more

Five Guys - Little bacon cheeseburger - Burgers Near Me - Concord, California

20 bucks for 2 Little Burgers... And about half pound of awesome fries... Best burger so far, in Concord, CA.... :) ... Up front parking!!! read more

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Okay I had to give them another chance I was a bit sceptical since last visit but they can through with the grilled cheese add a patty on point an cooked this time the hot dog was good that grilled cheese cheese burger hit the spot took pictures read more

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A Five Guys that isn't far from a Burger King. Somehow there is a competition of burgers! What do I like about Five Guys...They have a good service. When I approach the register I was told by the person who rang me up if I wanted a cheesburger instead of the hamburger. I am not a fan of cheese on my burger. She afford if I wanted fries which I took and I did not regret getting them (I got plenty of fries). The food here was good. I prefer this place over Shake Shack and Super Duper. The size of my burger is a bit bigger that Shake Shack. Is it a good place to dine inside? It could do a bit of a cleaning. The table could be fix up and clean better. I will come back here to eat again read more

Food was great! Service was very fast and environment was very clean and welcoming. Would recommend

We were just pulling in to the Concord BART when we placed our order online. When we arrived at the location, we had to wait a few more minutes for our order to be completed. This was okay because it meant we had nice, hot fries when we made it back to the house. Everyone's burgers were happily devoured. They were hot, juicy, and oozing melted cheese. The only quibble I had was with the mushrooms. Their grilled mushrooms had the same look and texture of canned mushrooms. Other than that, we had no complaints. read more

I'm not sure why this location has such low ratings...with that said I've eaten the food 3 times and was happy with my experience. Ordered the little bacon burger added mushrooms....no cheese. Burger is perfect little charbroiled. Actually my only complaint with their burgers is they only offer American cheese (which isn't REAL cheese)...I take it home and put my perfect fig goat cheese...and smiles of happiness galore. Second is the fries, which are always PERFECTLY seasoned, either Cajun or Regular. Unfortunately, this location seems to be short on condiments I'd prefer...but not a big deal...as in taking home to eat anyway. At the end of the day...while the resturaunt chain itself may be a 3 star experience...the meat used for the burger is high quality as are the fries. If I'm going to eat...fast food burgers (which doesn't happen often...five guys is my preference). Buy it...take it home...smile that the experience Only cost $10 for high quality food....comparable to EUREKA...less than 1/2 the price. read more

I recently visited five guys in overall experience was quite positive deserving a solid four stars. Five guys consistently delivers when it comes to their burgers their patties were juicy while cooked in packed with flavor the customizable topping allow you to build your dream bigger. The fresh cut fries are a standout plus extra portions of fries are always welcome to treat In conclusion if you're in the mood for delicious no frills burger and don't mind paying extra for quality if I got your excellent choice it's not without its minor drawbacks but the fantastic taste and efficient service make it deserving a four stars. read more

It has been quite a while since I stopped by Five Guys. Verdict: Four stars for Five Guys fries. Flavor, flavor, flavor. For me, they are the best in town. Generous portion size made them a good value. A strawberry shake -- hold the whipped cream please -- was a perfect choice to round out my lunch. read more

Just tried this place! Super Slappin burger Highly recommend Make sure to swing by this spot read more

We usually have a great experience at this location. However tonight we ordered dinner for pick up, and once we got home me and my husband realized our burgers weren't even close to being correct. Everything we ordered was on the receipt that was taped to the bag, but the burgers were not what we ordered. Way over priced for what we actually got. Super bummed. read more

20 mins to get our order. 2 burgers fries and shake!! And it wasn't even busy!!! 20 mins to get our order. 2 burgers fries and shake!! And it wasn't even busy!!! read more

Well... We tried to go to them again and it's just as bad as the first time. DO NOT ORDER ONLINE!!! Not only did they get the entire order wrong, they say that they cannot do a refund because it was ordered online. They want me to drive 20 minutes back there to redo the order which is ridiculous as well. How hard is it to make a 2 simple burgers and a hot dog? Save your money and go somewhere else. This place clearly doesn't care about their customers and is looking to make a fast buck. You might want to teach the cooks how to properly put an order together and how about some customer service training while your at it? read more

Five Guys - Never will I eat here again! Terrible! - Burgers Near Me - Concord, California

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So here's the thing... Five Guys gives you, like, immediate, short term gratification because their burgers are good and the fries were also amazing. But, what you don't realize is you are probably going to walk around with a stomach ache for the next three days! Both my husband and I tried Five Guys for the first time about a week ago. And when we were eating it, we were pretty happy. But, complained for the next three days, no joke. The burgers are tasty, but very very greasy. They also all come with two meat patties. I wish I had known that and I would have asked for only one. They don't come with any fries, and there's no meal option, so you have to buy the fries separate. Although, if you're going to eat here, you have to try the fries! They were very good and interesting. We got the spicy ones, but if you don't like spice, then don't get them! Because they were very spicy. I was also grossed out because the environment there was really dirty and even the seats seemed like they hadn't been cleaned in months. This might be part of the whole "ambiance," but for me, where I am eating... I want it to be clean. The rest of the experience was whatever... the guy at the front was awkward, and we had questions since it was our first time. He explained, but didn't seem happy about it! I don't think I'd go here again unless someone I knew really wanted it (but I don't think that'll be my husband either)! read more

Five Guys - Chairs could probably use a once over... It was difficult to find one without some dirt visibly caked on. They also felt sticky - Burgers Near Me - Concord, California

I told the manager he should clean up and he said "yeah we've been busy" .... not a good excuse... they have a lot of employees here too. read more

Five Guys - So filthy here - Burgers Near Me - Concord, California

This place was good at one point but now, I don't know what happened.?? The burger tasted like it was dipped in pure oil. The fries were not fully cooked and the grilled cheese let's just say it didn't taste like a grilled cheese. Threw it in the trash. Didn't really care for there music selection. Don't know who decided it but I hope they change it. It is horrible and so dam loud. read more

Five Guys - Soda was pretty much the only thing that was good. - Burgers Near Me - Concord, California

Five guys never disappoints ! The burgers are always fresh and tasty and the fries are simply addictive. The friendly staff and casual atmosphere make it a go to spot for a go to spot for a delicious meal. Highly recommend for a burger. read more

I really hate to only give two stars for five guys but trust me that 2 is being generous. It was my first time today going to the five guys on Ygnacio and it will be my last. First off the blaring rap music so loud you can't even a hold a conversation with your fiends or family let alone hear when your order is being called!, the guy next to me who was also waiting for his order agreed with me. I ordered the grilled cheese and the cheeseburger with extra cheese. The grilled cheese= for 4 plus dollars this is a joke. It's a squished hamburger bun with a little cheese between it !!! 4 dollars for that !?!. If you want a good grilled cheese try nations. The cheeseburger= that's where the two stars came from it was actually good. Not in and out good but good. I would put it above fuddruckers and Red Robin but not good enough to rock with in and out. Good size for the price. Overall I won't be coming here again. read more

This location has VERY poor management. The staff is not very knowledgeable. Fries are often not cooked correctly. The dining area is constantly dirty. Soda machine is frequently out of order. $17.91 for a burger, fries and drink and you can't even clean your tables? read more

Five Guys - Limp French fry from undercooked potatoes - Burgers Near Me - Concord, California

Ordered online for pickup a few times, food was correct and hot. Would be a higher rating if I could get a fuckin hello or thank you or any type of deserved customer service after spending $30 on 2 burgers and 3 fries, no drinks and even tipped. Instead they look at you blankly, hand you a bag of food and walk off without a word. at least I said THANK YOU. Cant stand that shit. read more

Food is great. the issue is the horribly smelly bathroom that constantly stinks up the whole place.

We went out of our way to try this five guys as they had more stars than our local one; and the local one is right off of the 80 and so it's noisy outside. The food was up to standard but the service was so-so, and even though the setting was idyllic, with quiet outdoor seating, there was a domestic conflict going on at the table next to ours and so it really wasn't worth the detour. The site has great potential though! read more

Food was pretty good. Love the fries. Service sucked. My friend order the same thing after me, another customer came in and ordered after my friend but I got my order last. When the two after me got their food before me I asked what happened to my order and the guy behind the counter just kept saying "I don't know" and then finally said he will have to check. I finally got my order and then noticed how dirty the seats were... see photos. read more

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It was my first visit to Five Guys yesterday. The staff does not have the training on allergens in the food and/or the access (or willingness?) to find out. My son has sever allergies and carries an epi-pen, and no one, not even the manager on duty, was able to tell me if there was egg in your buns. There should be an ingredient list available for the employees and costumers. The answer "I am 75% sure there is none" just doesn't suffice. 25% risk that you have to bring your 4 year old to the emergency room? No thanks. read more