This is our second time coming to this location as we work about 15 minutes away in Northport. We usually plan a lunch here week in advance. Then look forward to it all that week. FIVE GUYS is definitely a treat. We definitely cannot eat there every week, but once a month is doable. On this day we went during lunch around 1230 on a Friday. Not busy at all. We were met by three ladies on the wait staff-professional, efficient and smiling. While the menu is varied, we always go for the burgers. I had the bacon cheeseburger. I think I read it was over 1000 calories like I said, once a month is doable. The fries are delicious!! Hot, just the right amount of salt. We both got the small and even that was a lot!!! My colleague said, while eating, "I've never had a bad burger here." I have to agree. Absolutely worth the 21$ spent. Of course their signature peanuts are stacked in bags at the entrance. They can serve as appetizers and conversation starters while waiting for one's order. But, in our experience, ur not waiting long. The restaurant is airy and bright. The bathroom is clean and spacious. read more

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The establishment large and clean The staff were friendly and courteous. The peanuts are back!!! Our meals were on point and delicious The only thing is they no longer give the vast amount of fries they use too read more

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Got a grill cheese that was completely burnt and a bacon cheeseburger lettuce bun that had less than a piece of lettuce!!! read more

Five Guys - Bacon cheeseburger with a lettuce bun - Burgers Near Me - Commack, New York

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They made me wait for too long I was there before other people and the manager purposely serve the other people before me I hate this place never going there again read more

The little cheeseburger is a great choice. I had that with a little Cajun fries and a pink lemonade. The wall decor is super cool, and tell you more about Five Guys as a company. I recommend coming here for lunch. Everyone smiles too! read more

The burger was tasty. The music is obnoxious. Have no idea why many restaurants today insist upon blaring loud noisy music. read more

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The burgers are always on point. The service is good & the staff are really nice & upbeat. The music is always blasting which is fine but then the staff & customers are yelling over the music to talk to each other which can be annoying. It's a good spot for a quicker burger & fries. read more

Worst Five Guys. Have been to the chain in 4 states plus DC. Horrendous service. They say food is ready for pick up but it's not. They make you wait 10 minutes even though you got a text saying to get your food. Don't even try to order a milk shake. read more

Best French fried ever!! I've always loved five guys but they have been extra good lately!! Always recommend!

I must say this is an impressive Five guys on the island. I've been to many and I often come for lunch. I've been frequenting this particular location for a few years now going on eight years. The staff is always happy and attentive, which is rare to find these days because everyone doesn't wanna work, but here it doesn't show. I usually get a double cheeseburger with jalapeños , Barbecue sauce and hot sauce. I'll pair it with a large strawberry milkshake, which taste like heaven on earth. I highly recommend coming with the family if you're looking for a cheap, healthy selling, and tasty treat. It will definitely impress you, especially within the current economy. Thank you to the staff and moms I highly recommend coming. read more

Go to spot! Not cheap, but their burgers just taste better than the other spots. Parking is hard here but worth it!

Quality fresh burgers with any array of combinations you desire. Very nice having peanuts to snack on while waiting for your food. And their milkshakes are very tasty. read more

Here's the Scoop: if you're hungry for a good burger and fries, this is the place for you. The order of fries overflow into the brown bag. Yum so tasty. All toppings are free and you make the burger according to your taste buds Yum!!! I'm so glad this franchise came to NY read more

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Mullet glasses guy had terrible customer service today. He rolled his eyes when I asked about ice cream flavors. Then he hands me my shake and doesn't say a word after I say thank you. read more

Burgers and fries I've never had the opportunity to try Five Guys until today and it was an interesting experience. The place is visually strange. At first, it looks like there are piles of supplies everywhere, but then you realize that they are boxes of peanuts. I don't know, it just seems odd to have them sitting out where the tables are in the middle of the dining room. I went with a small cheese burger and fries and a regular soda. The poor girl behind the counter was obviously suffering from ADD as I had to repeat myself a few times for each item. Not sure if she was just dopey, couldn't hear, or was whacked out on smoke, but it got a little old after a few times. The soda dispenser machine is tres cool and I had fun playing with that for a few minutes. I grabbed a few peanuts and grabbed a seat to wait for my burger. At the time, there were exactly TWO other tables in there and both were almost completely done with their meals (remember this). Now having had the opportunity to repeat my entire order like 4 times to the girl at the register, and her handing me my ticket with my number on it; I felt the need to make a joke before heading off to the soda machine, "that really, I doubted it would be hard to figure out whose order it was". My theory was simply based on the fact that I was basically the only living thing at the register ordering something. So a few minutes into my soda and peanuts and I hear the same register girl standing there calling out my number. She is looking all over the place as if she could not possibly figure out just exactly who could have placed this order? I almost thought she was messing with me but you could see that when I walked the FIVE feet from where I was sitting to her, it was as if she had never seen me before... I want whatever that chick is taking recreationally! Burger was very good, the hand-cut fries were a little overcooked I felt, but good nonetheless. Kudos for the malt vinegar bottles available on the counter. A nice touch and one I really enjoyed. Summing up, better than average burger, good fries and a cool high-tech soda machine. Dopey help at best should be viewed as entertainment, like I did. Parking in the big lot in front. read more

Staff was super nice and friendly and very quick with my order.Food was amazing and fresh.They definitely work hard and care about their jobs read more

Worst five guys location on the island. They gave me a burger with COLD slices of cheese even though it took forever for them to make?? The cheese is supposed to be melted and wrapped in tinfoil so I don't know what the hell happened. The employees were slacking off doing jack shit. Do not come here if you want a legit five guys burger. read more

Not up to par with other locations. The fries were burned and had way too much salt on them. The burger had no flavor. The manager (I think he was the manager - he was in a black shirt and everyone else was in red) was working the counter and was pretty friendly. The rest of the staff looked like they were only working at a 5 Guys because nobody else would hire them. read more

I ordered a bacon cheeseburger wrapped in lettuce. No bun. It was wrapped so well, all my toppings fit nice and safely inside. Pickles, bacon, tomato, ketchup, mayo. Yumm! It's difficult on a low carb diet to find quick food on the run. I appreciate how easy Five Guys makes this, especially with the use of their web orders. Tonight was the best burgers wrap I've had! Thank you to whomever worked the grill! read more

If consistency in a meal wherever you go is important to you, then look no further for an excellent burger. I get the craving for red meat about twice a year and when I do, I am so happy there is a Five Guys on the horizon. Always clean and well lit, the efficiency they have in a proven system and their restaurants is remarkable. Customizable in a gazillion different ways, these burger have little competition in the real world. There might be one or two places in the country that can rate with the burger heaven that is created here. Each time I have tried the Five Guys burgers, they have been hot, juicy, and just the way I ordered them. The french fries are always overflowing and taste even better with the malt vinegar available. The help is always energetic and friendly. They operate a choreography behind the glass that other companies would love to emulate and certainly strive for. For burgers, you wont find better. read more

I normally give FGB&F a minimum of 4-stars just because I absolutely love the food. And the same goes for this location, in fact, the burger I got here probably had the largest amount of toppings of any FGB&F. And as my friend Matthew pointed out, it does have a very cool futuristic soda machine, I got Iced Tea from the brewing thing which was not dispensed from the modern thing but I filled my girlfriend's Diet Coke and had fun doing it. Anyways, the reason for the 3-stars is because this location was filled with screaming children between the ages of 4 and 13. I'm not sure if it's located near a karate school or something, but family after unruly family kept strolling in, and I literally had to scream to my girlfriend to hear our own conversation. Even though this FGB&F is half the distance to my house as is the Hauppauge location, I think I'll stick to that one. It's much more peaceful. read more

This location I can say the staff is friendly , the food is good the fries are alway fresh and the tables are actually always clean. I had the strawberry shake for the first time I loved it ! Everything is purchased separate there are no meals however honestly I would prefer paying $2 more for this then going to like a McDonald's or something. read more

Really make excellent burgers. They're a bit greasy which you could also consider "juicy" I guess. Paired with some of their excellent topics they're fabulous. Skip the hot dogs. Cajun fries are an interesting change of pace once in a while. If you're in the mood for a burger quick and fast and delicious, go here Recently returned and gave them their 5th star after eating at all the competition and realized how great their burgers are in comparison. If you want an awesome burger, good fries and free peanuts while you wait, just go here. read more

Love their burgers, greasy goodness all the way. Toppings are fantastic. Cajun fries are a must. This is a simple burger joint that pumps out fresh fast food burgers. If that's what you want then this place will serve you right. read more

The food is always good but today are server was a total witch!! "JamieM." Was rude and served my food with the worst attitude and look on her face. I felt like we should never come back to this location and I'm not going to!!!!! read more

Five Guys - Never again at this location - Burgers Near Me - Commack, New York

Horrible online ordering experience. Even after unchecking what I did NOT want on my veggie cheese sandwich and checking the THREE things I WANTED, my sandwich came home wrong. They made it THEIR way, yet on my receipt it clearly says what I ordered. I will never order from there again. It was pathetic hearing multiple times "That's the way it comes." Ummmm, yeah, I know that. But I did not order it that way. Ruined my dinner with my family and my whole night. Thanks but no thanks. Never again. ****update**** to be fair let me add this. Hubby went back and they made my sandwich correctly and threw in fresh fries and a refund for the sandwich. Which was delicious the way I originally ordered it. So I added 2 stars. read more

Best fast food burger place hands down! Way better than the other shacks and smashes or the Way backs. The free peanuts are just the icing on the cake! read more

Not nearly as good as the one in Hauppauge, I have to say. It may be a chain, but the manager or workers or something is making a huge quality difference between the two locations. I got a half sized patty just now for a little cheeseburger, and our fries were so burned and stale, they weren't edible. I was so disappointed, we're so used to the excellence from our usual Five Guys in Hauppauge. We frequent that one and always love it. This is also the second time I've had to change food at this location, and we've only come twice. So...yeah. Three stars is being generous. read more

Terrible experience. 3 employees they totally messed up a 2 burger order. Overall awful experience, Sucked. read more

Five Guys - Terrible experience today . 3 people working , no one else in the restaurant and they totally screwed up a 2 burger order. sucked - Burgers Near Me - Commack, New York

I am a big fan of Five Guys but I was really unimpressed with their service. The manager is more focused on corporate policy rather than creating an enjoyable dining experience. I have a feeling the other FG locations are better, but avoid Commack. read more

Compared to any other "burger joint" in the area, including 'wayback burger', Johnny Rockets, and of course any fast food burgers (minimal choices for good, fast burgers huh) Five Guys is certainly at the top of that list. Yeah, the burgers are greasy and the prices are pretty high but damn do they taste good. Don't forget about the fries too. Every visit they always give just the right amount and are always delicious. read more

If you want a good hangover meal, this is the place for you. Soo greasy, soooo good and soooo worth it. I love that you can choose as many toppings for your burger as you want. It really fuels my inner fattie! read more

This place can make a burger! They have a great staff, wide variety of drinks, and it is not any more expensive than a decent meal at mcdonalds or Burger King. For around the same price, you get high quality ingredients and fresh potatos and fresh meat. I came here several times, even the district manager stops by the customer' table and will ask the customer how the food is. Definitely a competitor for mcdonalds and Burger King, and healthier because the ingredients are fresh ingredients. Just don't eat too much, it is still fast food. It is so good though, you just might want seconds. read more

Burgers are good and the fries are too if they don't put too much salt on them. The interior decor reminds you of a 'Jiffy Lube' and the place is really dirty. The people working there all look pretty filthy too. read more

Five Guys burgers are so good that I used to drive 15 minutes to the spot in Hauppauge just to get my fix. So needless to say, I was pretty fired up when Five Guys opened up in Commack. Yes, the food is greasy, it's a bit expensive and it's a guaranteed 10 minute wait for your order - even if you're the only person there - but perfection cannot be rushed. And that's exactly the word I'd use to describe their burgers...perfect. Everything is cooked right there in front of you when you order it, they offer a wide array of toppings and their fries are some of the best you'll ever have. There's a sign on the wall telling you where they got the potatoes to make their fries from, which is a cool touch I think. They even have huge barrels of peanuts that you can scoop out and snack on while you wait for your order...free of charge. If you've never eaten at Five Guys, make sure your terminology is on point. What I mean is, if you want a regular sized burger, it's important that you ask for a Little Burger (which is actually bigger than a regular sized burger from BK or Micky D's). If you don't clarify and you just ask for a burger, you're gonna wind up with a double patty monster burger (imagine a Whopper or a Big Mac on steroids). They also give an obscene amount of fries which always spill out of the extra large cup they come in. That's why although it's a bit pricey, the portions are super-generous. Ever since Five Guys has opened up shop in Commack, I haven't even considered stepping foot in McDonald's, BK or Wendy's. read more

Incredibly amazing french fries and the portions are out of this world. I made the mistake of getting a large and they hand me a brown bag with the large and what looks like three more larges dumped in the bag! That's all we were able to eat for supper my wife and I! Portions are hugs when it comes to fries. Pretty cool soda machine with thousands of combos, free peanuts while you wait. Only knock is you have to ask for your dipping sauces and it gets annoying when you have to keep getting up and I don't think the staff appreciates it either. All in all I would def go back read more

Do people still go. They are hidden in a strip mall and burger comes out greasy and sloppy. Yo many other great hamburger choices in commack to settle for 5 Guys read more

Very similar to all the other burger places in the area. Its very simply a good burger. Nothing great, but a good burger. Standard burger is a double patty with all toppings included at no extra cost. The only problem I had with the burger was that the bun doesnt stand up to the toppings and the grease of the burger. If you get grilled onions or mushrooms the liquid from the toppings turns the bun to mush. You end up eating a mushy burger that falls apart. Fries are better than many of the similar burger places but they are still just good fries. Nothing outstanding, but good fries, however be aware while good, they are very greasy and fried in peanut oil. read more

The hamburgers here are phenomenal. The customer service is great. A little pricey but I'm willing to pay a little more for great food & service. Thank you! forgot to mention: FREE PEANUTS! read more

Five Guys is my favorite burger place. This location was OK. The service can be better. I stood there waiting to ask for a side of sauce with the workers looking at me not asking if I needed anything. They weren't busy besides checking orders and shaking the fries. I had to get someone's attention and then he passed me off to someone else. The sauce was empty in both bottles, which should be stocked under the table (I used to work at a different location) in case the bottles up top run out. So I had to wait for her to go to the back to get more. Nothing serious but an annoyance because I work in the food industry and know better. read more