Usually 5 guys are perfect with order however this time they left off ingredients on 3 out of 4 burgers. This is the one Hamilton Place Blvd. Around 4 pm. We picked up order to go and felt disappointed. I really missed the bar b q sauce that I love on 5 guys cheeseburger. My son didnt get green peppers and something else. The other burger they added mayo and left something else off. That's it. It's been my favorite cheeseburger for years but today they were not busy and still managed to mess up order. ​ read more

On a road trip, hoping to get a consistent good meal from Five Guys. Overall edible, despite not getting the order right, but not what I think of when going to Five Guys and spending 50 bucks on essentially fast food. However, the reason I am posting is to warn others about the lack of sanitation for the communal amenities. The staff did absolutely nothing about a homeless person who was essentially camped out in the store repeatedly getting free drinks, and making a meal out of ketchup, sugar packs and digging through the cut lemons and free peanuts. Unless you were there to witness it, you would have no idea what those peanuts had been through. read more

Always fresh and cooked to order burgers and fries! They have a variety of topping for for burger from barbque to peppers just to name a few, Staff was courteous and greeted me at the door. Stop by and give them a try TC read more

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It's hard to beat this for a "fast food" hamburger in Chattanooga. Not to mention the huge serving size of the fries. They gave us enough fries to eat on for two days. Its not fast food prices so dont expect to eat here for $5 each but then its not fast food quality, this is such better so expect to pay more for better and higher quality burgers. I like it and Ill be back read more

Great burger!!!!! Waste on the amount of soggy fries they put in your bag. Service was good. But.....watch your ass when you walk in!!!!! You just might end up on the floor! It floor felt so greasy that I literally could slide step to the door. Yo Five Dudes....get it handled or you could catch a case! Just sayin!!!!! read more

That was the worst burger I have ever had. I will never eat there again. $50 for me and my wife. Go to Wendy's. They don't freeze their meat either. Much better food. read more

Just got a burger, girl working the register is getting something out of her sock, pulling in it, picking on it. Not washing her hand. Nope, not again. Not this location at least read more

My husband lives for Five Guys hot dogs. He orders 5 at a time. I never ever heard him say a negative word and get upset when I say I'm not a fan of their fries. The other day he was upset. He said the hot dog flavor wasn't the same. He talked about it all day. He wondered did they had two types. I didn't know. He was so disappointed. I felt for him because FG restaurants are consistent throughout the country. We rarely buy from the Gunbarrel store but afraid to go to our Broad St store. read more

Wife and I stopped on Sunday 9/4/22 It was raining outside walked inside the Floor was very slick dangerous from the combination of the moisture and oil from the Deep Fryer‼ The cheeseburger was just okay. The French fries were good on the very top of the sack but at the half way point they were soggy had to throw them in the garbage. I Would Not Recommend! read more

Never disappoints. Always consistent between franchise locations. Juicy backyard style burgers with all the toppings, those Cajun fries and my favorite red cream soda. read more

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So, a few things: I love Five Guys. I've also worked in customer service since I was 16. I run my own business now, and I still have days where I just think "PLEASE stop bothering me." It's inevitable that there will be days when working sucks. With that said, I was a little taken aback when I went to this location yesterday at about 6PM. We went inside and the first thing we heard was "people are really still coming in?" This confused me. It was raining heavily outside, but nothing out of the ordinary for a spring in the south. We ordered our food, all while getting cold stares and trying not to make eye contact for fear that we may be turned to stone for having DARED shown up during a rain storm. My boyfriend and I are in our early 20s, and consequentially have no ability to be confrontational so whatever. The food was mostly good. My 1-and-a-half strips of bacon were severely under cooked, but it still had a good taste. And of course, the fries are second to none. So in short, good food, weirdly antagonistic service. read more

We got her right before closing. The staff was great the food was excellent. They have a 100 on the health score and it shows. Very clean. And we are very happy customers. read more

Five Guys - Cheese burger is awesome - Burgers Near Me - Chattanooga, Tennessee

Too expensive and the burger had NO flavor. They forgot all my ingredients on it as well. How you mess up that bad ma boy. The milkshake though, was the best milkshake I have ever tried. read more

Have ordered curbside from here several times with great results. They do not fail to give you a great burger and even better fries. Really enjoyed the food. read more

Called and order food over the phone. Showed up 30 mins after I ordered and still had to wait 15 mins for my food. Kind of defeats the purpose of calling ahead read more

Good burger as I remembered but..... Way to little bacon on the sandwich, and the prices have gone nuts! Its a one and done for me! read more

The staff was super friendly and very attentive. The food was exactly like I ordered it and was Made in a timely manner. The restaurant was very clean and well maintained. Came in for dinner and was not disappointed at all. read more

Five Guys - Fries rock - Burgers Near Me - Chattanooga, Tennessee

I was not here for how the person at the register was. she didn't seem like she wanted to be at work. Granted we all have those days but when a customer walks through the door smile & make them feel welcome. i told her i wanted to make my burger a combo she adds it don't come with fries & a drink Like ma'am that's why i stated i wanted a combo. It really grinds my gears when people who work in customer service don't be polite or have a attitude. read more

Worst 5 guys I have been to yet. 0 stars if I could. Sheesh. Rude people and had to send the food back. Asked for a refund, they gave me crap about it so I just took the replacement food and left. read more

One of the greatest things to happen to my mouth and one of the worst things to happen to my heart ever. I have never been anywhere I could put so much delicious crap on an over sized burger. Ordered a cajun fry and received a bath tub full of greasy, spicy perfection. God bless America! Staff was great and the joint was clean to bat! read more

one guy was nice but the rest of them were really rude. i bought a drink expecting to get what i paid for. most of the staff got an attitude when i told them the machine was broken except for one guy. they shouldn't charge people for soda if its broken. if they were nicer about it i wouldnt leave a bad review. read more

Let me start by saying...my heart will always belong to In-n-Out...but ..I live in Chattanooga now and we don't have In-n-Out here. Boo!!! Anyway, Five Guys is a great burger joint. I hear that the founders were inspired by In-n-Out so that's good enough for me. Seriously, the burgers are very good. And you can get so many different types of toppings. The fries are really good as well. I like the Cajun spice on them. One tip...if you go by yourself or even with just one person, the small fries are way more than enough and you will probably not eat them all. This is a no-nonsense kind of place, but always busy and always clean. I appreciate that. It is a tad pricey for burgers and fries, so be prepared. With that said, when I need a good burger and can't have In-n-Out, Five Guys is the way to go. Keep up the good work! read more

I think you know what you're getting when you visit this type of place and I'll give my review anyway. We visited during lunch and the team on staff was managing the flow of customers pretty well as our food came out pretty timely. I had a cheese burger and fries. The cheeseburger was okay, nothing spectacular or note worthy. The fries weren't that great, the flavor was okay and they weren't crispy (I requested crispy). There are plenty of places to get a great burger this is a spot for a good burger. read more

First of all, when I want a really good burger, I go to Five Guys! The fries, yes the fries are amazing also. Put the Cajun salt on them! Here is my go to meal: - Bacon Cheeseburger (all the way, minus pickles, add jalapeno peppers and hot sauce - Regular Drink (unsweet iced tea) - Regular Fries (don't forget to ask for the extra cajun salt) While you wait for your meal, get some peanuts and munch on those while sipping your drink. When you get your meal, take out the burger and cup of fries. Then tear your bag 1/2 to 3/4 off from the top. Put all your fries in there and mix/shake the bag with the extra cajun salt. I like all the Five Guys, but here is my list from best to not as best :) - Hixson (because the burger is extra good and they are extra generous with the fries) - Mall/Gunbarrel (the regular Five Guys experience, which is extraordinary) - Downtown/Broad Street (they are NOT skimpy on the fries any more!, closest one for me, but I travel to Hixon or Gunbarrel if I want the true Five Guys experience) If only they had milkshakes and/or draft beer... But then again, if they did, Red Robin would go out of business... read more

Best burger in Chattanooga. Love the huge portion of fries and the courtesy peanuts. Food is greasy, so health nuts won't like it. Great food for the money. read more

This is the worst location ever. They tried to give me cold fries. The workers had the nerve to get an attitude when I told them about the old cold food. I'll never go here again. This place isn't clean either. Horrible service and beyond slow. read more

This place is so damn good if you haven't ate here yet you are making a big mistake I'm telling you it's one of the best burgers Ive had and the Cajun fries make my panties melt im telling you eat here you will not regret it read more

This was our first time at a Five Guys and it was a great experience! Food was delicious and fresh. The fries were awesome and are fresh cut. They have that crisp outer shell with a warm soft center and the seasoning on them was very nice. We couldn't stop eating them! We got the dogs and toppings were free and unlimited! Place is VERY clean and organized. Staff was very friendly and patient since again it was our first time. It's very apparent that the staff and management care about this place. We are definitely hooked!! read more

Five Guys - Burgers Near Me - Chattanooga, Tennessee

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Best burger in Chattanooga hands down. The fries are just as good and everything is made fresh.

Get the regular fries. You'll still have leftovers because they fill a brown paper bag. The Cajun fries have a great taste without being spicy. read more

The burgers are great. The only problem I had was the fries. They are soooo greasy. We don't have Five Guys in Hawaii but I wish we did.

I've had only good service and good food at this location. I choose to order ahead of time via the app and I love the convenience. As soon as I arrive the staff are quick to whip up the fries and I'm on my way. If you order when you arrive be prepared to wait at least 10 minutes. It's a good quality burger but it's not cheap. You get what you pay for. read more

This is a first class specialty burger joint! I am from Baltimore where this place started, and I will tell you that this place stays consistent wherever they are in the country. Do not expect McDonald's. This is real meat and real taste! People would line up down the street in Baltimore in order to get one of these things. These are rather large burgers though, so arrive hungry or order a lil burger. read more

Burgers are quite ordinary as far as I'm concerned & overpriced. The french fries are cut fresh but all fresh french fries taste pretty much the same. The place is cramped & uncomfortable. I spent over $9 (including tax) for a 1/2 # bacon cheeseburger & small fries with no drink. read more

Five Guy's is usually a good burger. The menu offers many choices for burger toppings. This isn't really fast food, so realize that it may take a few minutes to get your food. When you order fries, they make sure that you get your money's worth. An extra handful in each sack. Not an inexpensive burger meal, but the food usually meets expectations. read more

This review has nothing to do with the food (which is great) it has to do with the service from one particular employee in a white shirt, I think his name was Nathan and it seemed like he was a manager of some sort. I've never had someone be so rude to me. First off he had a horrible attitude when ordering, he acted like we were so stupid that we didn't know we had to pick out our toppings. He also was rude about what size drinks we wanted. But the worst thing was he turned to a fellow employee in front of us and said "I can't cashier anymore, these people are acting like they have never ordered food before". Who does that?? At least go in the back if you're gonna be talking about customers. He clearly shouldn't be up front taking orders if he has a hard time talking to people. I love five guys but I won't be coming back to this one. read more

I was somewhat reluctant to eat here since I found the Five Guys where I'm originally from (Alabama) to be overrated. I have to admit I was wrong. The burgers are amazing here. My complaint for the other Five Guys was their use of canned mushrooms instead of fresh. I don't know if this was something all the restaurants used to do or if it was just that one back home, but the mushrooms on my burger at this location were fresh, which made the burger 10 X more awesome. The french fries feel like the greasiest things in the world, but they give you an obscene amount and they're freshly made, as is your burger. Sure it's greasy, but what can you expect from a burger and fries place? read more

I created a Yelp profile simply to write this review. The food is standard Five Guys quality (which is to say, fantastic), but the customer service at Five Guys Gunbarrel Road is stellar. I went into this Five Guys with an embarrassingly low bank account, lower than I realized, and after ordering, my total came to fifteen something. This was more than I could pay, and I still owed about $1.50. I had no cash and, now in addition, an overdrawn account. I asked if I could cancel my order. Instead, they told me not to worry about it. I thought this meant "we'll cover the $1.50," which would have already been above and beyond. What actually happened was, not only did they give me my order, but they put the money back on my card! I've never experienced customer service that was so thoughtful and so unexpected and, more than anything, so unnecessary. Thanks to the Five Guys workers who made my day. read more