I'm surprised there aren't more reviews. I'm not surprised that the only negative review was from…read moresomeone from out of state whose ego was bruised. I no longer live in the area, or else I would have written this review sooner. The first time I came here was nearly 20 years ago. I was in 8th grade and Kendra was a senior in high school. I asked her to chop my very long hair off for me, and she did. For ten years I came here exclusively to see Kendra for haircuts and updos for special occasions. In the 8 years since my last Kendra haircut, only two people have cut my hair, and I wish they haven't... the last cut was supposed to be a 2" trim, but I was handed a 10" ponytail instead!

Excellent all around! Highly recommend it…read more Have been a client for more than forty years and never been disappointed.

Been going there for years now mostly for hair but have done lashes in the past. Tina is the best…read moremy hair always looks great and easy to take care of

I've been looking for a new salon and was hoping to find a keeper, unfortunately this place is…read moredefinitely not that. First of all, I own that I made a mistake. This is a mistake that I have never made before; I missed my appointment. The second I realized, I called and apologized profusely and explained what happened. It was completely unintentional and I felt terribly. it was the end of an absolutely crazy week and my brain was scrambled. The woman I spoke to was nice about it and rescheduled me. What she failed to tell me is that they were going to charge my card for $165. The next week when I saw the charge on my account, I called them and left a message. Three days later, I called again and left another message. Three days later, again. I wanted to make sure that charge was for my upcoming appointment, since no one had expressed to me that I was going to be charged a cancellation fee. Mind you, I would understand 50 or even $75 but to charge the full amount of the appointment is extreme to me I felt really bad that I messed up, but it's unacceptable to just charge your card when you could easily enough notify the person that you were going to do so. They didn't get back to me for two weeks. When she did finally get back to me, she said that this was the cancellation policy and insisted that I had that information before hand. I explained that I was not going to be able to afford another appointment due to this charge. She said this was coming from the owner and that was that. Look, I know I wasted the time of the stylist, and I feel really bad for that. But this is the first time in my life this happened and it was not intentional. Their lack of communication and lack of compassion is why I won't be ever patronizing this business. They could've had long-term business from me had they done a good job, but instead, they chose to take my cancellation fee and run. Not so smart if you ask me.

Great salon, great experience, as a student in the area it is easy to get to and the service was…read morequick and reliable. I highly recommend for anyone in the area! I had tons of compliments after!!

I am new in Massachusetts and I went to Liana at a Red Door. She is so skilled! She cut my hair…read morebeautifully, exactly what I wanted. She also gave me beautiful highlights!! I made my next appointment. already. She is kind and professional. Plus, I love her doggy. Overall a great experience, from start to finish. Beautiful salon. I travel and have been to salons in 7 states and I am very impressed with my new favorite Stylist!

Caren did a wonderful job with my tricky hair on the first try! I have long red hair and all of the…read morequirks that that entails, so I'm always a bit nervous when sourcing a new hairstylist. The salon is clean, tidy, and stocked with a variety of good-quality products that Caren neither under- nor over-uses. Caren actually cut my hair dry first (something no one has done before, but something I'll inquire about from now on) and only once she was mostly done washed, did a little tidying, dried, and VOILA: I have a haircut that settled perfectly day-of and, more importantly, has settled perfectly every day since. I'm low-fuss when it comes to my hair (I wash with a little shampoo and ton of conditioner, and maybe use little leave-in coconut oil before air-drying, but that's about it). Caren's cut works perfectly for my normal minimal-maintenance days, and frames my face more nicely on days when I play a bit. Best yet, Caren's cut cost half of what a comparable job in San Fran would cost! If only I could take her back to the Bay with me, I'd have Caren cut my hair forever.

I came here a couple of times about 2 years ago because of the glowing 5 star reviews…read more Unfortunately, my experience wasn't so great. Caren is a lovely person; however, the last time I went there she decided to cut my baby hairs on the side of my face (I'm not white, so I tend to have quite obvious baby hairs) and honestly ever since then they have been a total nightmare to deal with; just 10 times worse. Never went back.

*Maura* I'm visiting…read morethe area from San Francisco and was much in need of a haircut. I had visited this salon in the past (2007/08) and saw Maura. I was pleased as punch to learn that Maura is still there, as she had given me two rockin haircuts. Don't you know it, she gave me another rockin haircut!! She is seriously skilled and the rate is a fraction of what I pay back home. Go! See Maura!!

I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

I just want to say thank you to Stephen for saving my hair! Even despite the fact that I was about…read more15 min late for my appointment (did not know about the bridge construction going on) Stephen still took me in, and did a great job on my haircut even with the limited time. I am rarely ever content with the results of my haircuts, because I always feel like stylists insensitively cut off too much without talking to me about it first but Stephen was so considerate and professional... not only did he listen to what I wanted, he also made a point to double check that I was okay with the length he was about to take off, before making the cut. It had been awhile since my last trim / cut and my ends were very split and my hair was snarly and damaged from bleaching it several times over the past few months... But thanks to Stephen, it actually feels incredibly soft, the split ends are all gone and it feels thick and healthy... like he actually brought it back to life.... I'm so happy with it. Will definitely be coming back again!

Honestly, I was going to leave a 3 star review but after seeing what my stylist posted on…read moreinstagram, I decided on a 1 star review. I came in with self-dyed hair in a color I liked. However, I was unable to keep up with dyeing the roots, so I decided to go back to a more natural color- a cool-toned brown. However, my stylist, Abbie ended up dyeing my hair straight up black (even another stylist agreed), which required her to strip the color 2-3 times. Most of this was done in the sink, which also happened to be the most uncomfortable salon sink. Anyways, I find out that Abbie posts about my "before" hair with quite the ratty comment which was completely unnecessary. No wonder she didn't tag me despite asking for my handle. She also failed to mention that she had to strip my hair three times, leaving it in a worse texture than before, despite telling me it wouldn't cause any damage. I was considering returning, but the professionalism is basically non-existent, so I'd rather not. Salon 241 is a better choice if you can spend more $.

First time here: Thank you, Jennie! You are very talented…read moreand an amazing, beautiful woman. I love Aveda, my hair color/highlights are perfect. Great job Studio 20!

I have been going to Jennie for almost 5 years and I'm in love! My husband and I personally have…read moreJennie do our hair, however, I have gotten to see first hand what all the girls are capable of!! I have always been greeted so kindly and have felt like a queen while I was there. I think one of my favorite things about Studio 20 is how they work with you to get the look you want. I will continue to recommend Studio 20 over and over again.

This place quickly found a special place in my heart. I've been to plenty of salons in…read moreMassachusetts, most of which are located in the trendiest parts of downtown Boston. None come close to my experience with In Vogue. I came in feeling bummed, with boring and distressed hair. I walked out happy, with a shining new look. The staff is attentive and very down-to-earth. The clientele ranges from the more conservative "cut-just-an-inch" type to the more daring "i-want-something-different" type. Whoever you are, In Vogue will make you a happy girl (or boy). My appointment was with Tara, who is the most fun, passionate and knowledgeable stylists I've ever worked with. When she talks to you, you can tell she's very excited about what she does and that her heart goes into it 100%. I highly recommend her, though you'll need to plan in advance to catch an appointment.

I got my hair done at In Vogue Salon for my wedding and I was so happy with the results. Diana was…read moreawesome. I brought her a picture of what I wanted and she made it look better than the picture, effortlessly. I got a lot of compliments on how great it looked.