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    Five Below

    3.0 (3 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Five Below

    Gift shops

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    7 months ago

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    3 years ago

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    4 years ago

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    Sierra Lily

    Sierra Lily

    (17 reviews)

    $$$$

    Beautiful store but agree on the follow around. They want to grab stuff out of your hand to hold at…read moreregister and if you're shopping for a delicate situation god forbid you need to return your item. Only store credit- hummm no sign on front door only small sign on counter and one hanging on wall behind counter that on would need a magnifying glass to even see if knew it was there. When busy you don't even make it up to the counter as they hover and take care of u from all sides. My suggestion would be to have a larger sign on front door or have one of your hovering employees who keep offering to take the stuff out of you hands before your really even sure if you like the item tell you about their only store credit policy I would have not bought to begin with my last purchase. Oh and to stay policy is on receipt. Wtf so it's rung up so no return. Interesting I saw on their website they take returns from online purchases?? I feel discriminated against because I came in. Wacky and bad business practice. Where I work we tell everyone about the extra charge if using a credit card before they actually use it and even tho it's a small thing knowing before hand is key. I shop here once a year for someone in particular so no loss. I'll just give my store credit issued card as a gift to someone else and let them know ahead of purchase the shitty return policy.

    I just stopped by Sierra Lily because I had a gift card. I was greeted pretty quickly by the staff…read moreand they were super pleasant. It was a super cute store and I would recommend spending enough time here to see all of the things that they have to sell. I bought a few things including a pillow mist and a tea towel. The women behind the counter was very kind and wrapped it all up very nicely as I told her I was giving it as a gift. I look forward to going back to Sierra Lily and seeing what else they have on the shelves!

    Matthew's Hallmark Shop - Main entrance

    Matthew's Hallmark Shop

    (4 reviews)

    $

    We were in the Poughkeepsie galleria; I normally go to the one in Fishkill…read more It took over a half hour to find an appropriate card for a coworker. One that wasn't sophomoric or tasteless. You would think they would have a larger selection; considering they're in the Galleria and there isn't much completion anywhere nearby. I was also looking for season's greetings cards in other languages, besides Spanish. There were none! Really? It took a while for the cashier to "Find" me in the Hallmark system. They ran out of envelope seals.

    Rating: 1 star (-5 if the option was available)…read more Terrible Customer Service and Racist Behavior!!!! I had an awful experience at the Hallmark store in the Poughkeepsie Galleria Mall (Store #108). I attempted to purchase gift cards, but their machine failed to issue the activation codes. Even though the transaction was voided, the money was still taken out of my account. When I asked for a refund, the staff and store manager claimed they couldn't process it--neither electronically nor in cash--and told me to call corporate instead or dispute the charge with my bank. It was $150, so to be clear, it was a large total, making it difficult to simply leave the store and hope for the best with zero confirmation that the money would be returned. The situation escalated unnecessarily. The manager yelled at me on the phone, even though I was the one inconvenienced, and then they called security on me, which was humiliating and completely unwarranted. What should have been a quick 5-minute stop turned into a 45-minute nightmare. After I left and called corporate, I learned that the store had given me incorrect information, and corporate couldn't even issue a refund because of their mistake. On top of all this, I couldn't help but notice how differently I was treated compared to other customers. Their behavior felt blatantly discriminatory and dismissive. It was clear that my concerns weren't taken seriously, while others received polite and helpful service. This store's incompetence, lack of accountability, and discriminatory practices are unacceptable. If you value your time, dignity, and money, avoid this location at all costs.

    Five Below - accessories - Updated May 2026

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