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Five Below

3.0 (15 reviews)
Open 10:00 am - 9:00 pm

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4 months ago

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10 years ago

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9 years ago

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9 years ago

Love five below. But the plaza has a lack of professionalism. All stores here are a mess and very bad attitude staff member.

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8 years ago

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Review Highlights - Five Below

I was skeptical to buy the makeup however I decided to buy a $5 eyeshadow palette, it was natural bronze with some glitter.

Mentioned in 2 reviews

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Simon's Sportswear

Simon's Sportswear

(4 reviews)

$$

Poor service in Pembroke Lakes Mall. Juan manager would not work with me 3 days after 30 day…read moreexchange date. I was in 2 weeks ago, tried a larger size as shoe fit too tight. It continue to feel tight. All I asked was to exchange shoe. He said he couldn't as the 30 days had passed-3 days ago. And then he says oh and they are worn. I explained I tried them to see how they fit, in my house, they are in perfect condition. Now I'm disputing charge. He couldn't provide a company website and asked me to call the company Monday. Horrible service. Why have a manager that can't satisfy a customer. Dicks and Sport Authority work with their customers to ensure they are happy. Unhappy.

This company isn't for their customers. They had a contests on their instagram on January 25, 2016…read morethat ended on January 30, 2016. The post stated " @simonssportswear Enter a chance to win a free pair of Jordan Retro 5 Low "Alternate 89"! Simply follow us @simonssportswear repost this picture with the hashtag #ilovesimons & tag 5 friends! Drawing will be this Friday! Winner will be able to pick his or her size!" During the week they repost the contest. January 30, 2016 and they waited until the end of the day to state "That we have contacted the winner". Folks who also enter question who was the winner and all their comments ended up deleted and they were blocked. I went down to the store off Hallandale. Spoke to a few employees who advised me that none of the 25 stores knew about this contest. I showed them the company instagram page and the post. Still they had no clue. I asked who runs or over their Instagram I was advised that Simon's Owner Moe run the page to speak to him about it. Today I wrote the post, and asked for answers. My comment was deleted and I was blocked. What Simon's doesnt seem to understand is folks work for their last name. I entered the contests and told other to do so because a company I trusted was the one who reposted their post in good faith that the contest was real.

Addict

Addict

(23 reviews)

I had a very good experience here today- the woman working with dark black hair very outgoing and…read morehelped me. Very nice with kids. Separately The store itself charges above retail not much but it's about $20 more than listed retail, I guess it's a bal harbour tax.

Don't buy anything from this store!!! I bought a pair of limited edition Adidas in SEPTEMBER…read morebecause they were only in stock at this boutique online, and it's been a nightmare! I wish I never ordered from here! My package wasn't delivered to my house, I contacted them, they were so SLOW to reply and ghosted me multiple times. I reached out several times and would receive no reply, until they finally told me in OCTOBER to fill out a form for insurance and they would assist me. I filled the form out late because I was in Mexico traveling, and then sent it back when I got home and again no reply for weeks, until I messaged them on Instagram and received a rude attitude from whoever runs their page. They were literally trying to tell me off and clock it when they're just being rude and unprofessional. They constantly told me someone would reach out to me and no one ever did. I've literally never been treated like a criminal before with a package going missing, even Bottega sent me a replacement when the Fedex worker delivered my package to the wrong house... This treatment is ghetto and embarrassing for this business. Whoever runs this company is unprofessional and is literally blaming me for my package not being delivered to me and telling me to figure it out myself.

Five Below - accessories - Updated May 2026

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