On Thursday September 12, 2019, Five Below was open a day earlier before their huge grand opening on Friday September 13, 2019.
April the store manager told me, If I come on grand opening day the 1st 50 customers will receive a Five Below gift card and a lottery scratch off tickets with other huge door prizes.
I arrived a 1 and a half before they open on Friday September 13, 2019 for their huge grand opening day.
While waiting outside for almost two hours, another store manager was taking pictures of all the customer in line.
Once Five Below open their doors at 10 am, I ask about the door prizes, gift cards and scratch off tickets.
A group of employees was laughing and said, we didn't have the fund to do any type of door prizes.
I also ask, why didn't April or the other managers tell me and the other customers waiting outside for almost two hours that their were no gifts cards.
All the employees just walked away, and was just laughing at over a hundred people showed up for nothing.
Well, I'm so glad that ALL the staff employees and managers had a great time laughing and making fun of every customer who waiting in line with me for almost two hours.
I will not be shopping at any Five Below stores in the future, two hours outside the store on grand opening day was enough for me. read more