Thank you to Valerie for having a prompt response to this issue and helping us out, we truly…read moreappreciate your response to the issue and being able to assist us.

Unprofessional and hostile experience at entrance - July 25, 2026…read moreOn July 25, 2026 at approximately 3:34 PM, I visited The Outlet By E.L.S. for the first time with my kids. At the entrance, the security guard shouted at me in a loud, commanding voice asking, "What's in your bag?" I was carrying a regular-sized white tote bag with only my wallet and phone inside. I was startled and did not understand what I had done wrong upon entering, so I offered to leave the bag in my car. The guard then told me I could carry it in, but would have to show it again before leaving the store. His tone was hostile and created an embarrassing situation, as other customers in the store turned to look at us. I felt singled out and profiled as a potential shoplifter, possibly because I was wearing a hat. I was dressed casually in gray pants, a white shirt, and sneakers, which I felt was appropriate for shopping at a discount store. I regularly shop at large retailers like Costco and Sam's Club and have never been questioned about my bag upon entry. When my daughter and her friend spoke to him about the way we were treated, he responded that he was just doing his job and that is just how he is. He said he was sorry I was offended, but reiterated that he was just doing his job. I later spoke with a staff member who did apologize for what happened. I understand and respect the need for security, but there is a professional way to do it without making customers feel accused or unwelcome. A retail business should welcome customers while ensuring safety, not create a hostile shopping environment at the door. I am sharing this feedback so management is aware of how customers are being treated. Based on this experience, I will not be returning.

I came here three times by washer and dryer. The thing is I have a business if my washer or dryer…read moreis breaks down during business hours, I have to be so frustrated because I cannot run the business because I have a Spa and Salon together so since I found this place, I just want to here and pay and pick it up and deliver to my salon and so that way I can continue the business because I have to wash over 10 times every day! I highly recommend this place to everyone who owns a business!

Our fridge broke so we needed a new one right away and Rock was a lifesaver. His communication with…read moremy mother was amazing and he helped us get a new one right away. He went above and beyond to help us get this new fridge in our house. He had to take apart the doors and it all took so much time but he was so kind and patient throughout it all and helped us so much. We also asked him to move our broken fridge to the garage and that one was also a process, doors had to come off and everything as well. Our house doors are very tiny and tight. He was AMAZING. And I would recommend coming here!! And remember to go to Rock! Thank you Rock so much for everything you did for us!

Great value and interesting assortment of things. I will go back soon, though I haven't been…read morerecently

Not the first time I've seen this shady store selling expired, stale, spoiled food. The LA county…read morehealth department needs to investigate this grocery store. I don't even live in the area just passed by once and seen some deals. Bought a pound of butter last week 9/30/25 and was expired 3/2024. WTF ? Seriously.

Something we're priced too high for liquidation. They do have a good selection of appliances like…read morefridges, stoves, and microwaves.

Came here and found a huge selection of stuff to choose from. The best part was that everything was…read moreso cheap. Would definitely be coming back for more things

An emergency stop at this location to purchase a cigarette charger for my cellphone…read more Never leave home without one of this especially if you are driving or riding in a car that's not yours. Store is clean and organized, I had an easy time looking for what I needed and out of there in no time and not a line!

Annette Contreras, who was working at the register refuse to service me and my wife who are…read moreAfrican-American Asian, and she stated that she didn't wanna take us in and cash us out. She wanted a Hispanic woman before us and she said she didn't care to report her and she gave me her name and she refused to service us. I think she needs personal training or to be fired. She doesn't need to work on that type of job as a cashier or if she's a manager.

Assortment of international brands, vegan and vegeterian food including pet treats‼…read moreFriendly helpers Once in a while fresh produce Bring your own bag I shop at BS first, then I proceed to Staters‼next door The coffee selection is the best both instant, Keurig and brew Sandra Macis A happy shopper

Boy am I mad I've gone here for years As I was checking out…read moreand of course no receipt was given I ask about the ladies razors Of course it's in his hands bc behind the counter I ask 2 questions how much and how many razors as it's in his hands $4.99 for 5 I get home and it's been tampered with There was only 2 not 5 I'm not sure I will be back if I do I definitely won't but something that goes from ur hand to my bag That's the best way to destroy goodwill It was obvious it had been opened

Staff os helpful but every time i come here anytime i get food off the shelf it always tastes weird…read morelike some kind of chemical got sprayed on to it. I always check the expired or best by date and i have plenty of time to have said product but the food always tastes like its been chemically messed with i can go anywhere else and get the same stuff and never have that problem but this store is on the corner near my house so why travel to walmart when i can go 20 feet i likw shopping here but the warehouse and truck assembly needs to be handled better

I was warmly greeted when I walked in by the cashier girl. This is the first Family Dollar I've…read moreeven been to and I never knew they had so many things for sale here. Lots of cleaning supplies and affordable food, no groceries but great selection of snacks and frozen foods. The pet supply selection is better than other Dollar stores I've seen in terms of branded dog and cat foods. Pretty big cat supply section. Lots of fun toys like Hot Wheels for the kiddos too. I'm pretty surprised by the poor reviews and that there were no pics uploaded on Yelp for this store before. As you can see from my pictures, I'd say it's pretty well organized and clean looking store. I did not feel stalked or watched like a hawk in the store like the other reviews said... After I bought what I needed the cashier even told me to have a nice day. It's another great store for those that need to save money especially. Would come back again.

Stopped by a few times I will say this location is the best one by a mile. The Norwalk location is…read morecloser to me however I will travel the extra 20 minutes. I was a lost when I first shopped here! discounts are different weekly and the manager gave me a tour and explained to me how it worked and what to look for I bought 5 jeans, 3 shirts a iPhone case and 2 shampoos and spent under $50.

Fairly new discount store in the area…read more This store replaced a former and very popular.99 Cent store. There are so many items sold here such as furniture, books, clothing, food items, office, home goods, diapers and so much more. All items are new and in boxes but the stock does appear to come from liquidation sales. A store employee advised me that new stock comes in every Wednesday so some merchandise does change weekly. Employees do their best to keep everything organized and the store does appear to be well maintained. The store was well stocked and the prices were very reasonable on most items though a few very few select items appeared to be closer to full retail rather than discounted prices. I walked out of here with $35.00 worth of merchandise and left feeling with no buyer's remorse whatsoever. Tip: ALL sales are final. No returns so buyer beware