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Chantilly, VA

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Five Below

3.3 (9 reviews)
InexpensiveDiscount Store
Closed • 10:00 am - 9:00 pm

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Homesense

Homesense

3.9(26 reviews)
2.3 mi

I was in the area today due to my husband going to the medical center and getting his eyes…read moredilated. Thus, it was possible that I may be the one driving home. Anyway...while he was at his appt., I decided to walk around the shopping center (FairLakes Promenade). I had seen Home Sense before but never got around to checking it out. Finally, got to do that today. At first glance, it looked like it was a furniture store. Yes, they have lots of furniture but a deeper look showed there was so much more. There are towels, bedding, kitchen utensils, household cleaning items, rugs and decorative items. My intention was just to look not buy. However, when I saw the food items, I realized that I needed a shopping cart. Things that caught my eye...imported pasta, pasta sauces, spices, sweets and a cleaning formulation for shower doors and mirrors. Truthfully, there were other items that attracted me but I exercised will power. For example, I saw a lovely vase but my sensible side said "we don't need another vase." There was artwork but sensible side said "We have enough of that and only so much wall space". When I went to check out, the cashier was friendly. I found out, when he tried to get me to sign up for a credit card, that they are part of a conglomerate that includes TJ Maxx. No, we don't need another credit card! My haul ended up costing $35 plus change. Once we were home, I showed my husband my haul. He asked what it cost and was pleasantly surprised. Aw, gee! I'm so proud of myself :D So, no regrets for paying Home Sense a visit!

I usually enjoy browsing HomeSense for unique home items, but my recent visits left me…read moredisappointed. When I checked out on my last trip, the young gentleman at the register kept yawning and barely acknowledged me -- it came across as lacking basic manners and customer service. To make matters worse, a picture frame I bought turned out to be damaged in the corner when I unwrapped it at home. When I brought it back to return, the sales associate spoke to me in an accusatory tone and insisted that I had damaged it. I explained that I discovered the damage only after opening the packaging, but she refused to accept the return. Thankfully, I asked to speak with the Manager, who checked my receipt, realized I had purchased it just the day before, and resolved the situation professionally. I appreciated the manager stepping in, but the interaction should never have escalated to that point. Glad it was ultimately corrected, but the sales associate definitely needs better training in communication, customer courtesy, and how to handle returns without blaming customers.

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Homesense
Homesense
Homesense

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Plato's Closet Fairfax - May 2023 inventory - girls clothing

Plato's Closet Fairfax

2.2(109 reviews)
0.2 mi
•$

Tip: Try to go as early as you can (once it opens of…read morecourse). I stopped by 5pm after work, and Plato's Closet was no longer taking items to "buy"/sort. I had a ton of different clothes - winter clothes, summer clothes, business clothes, etc. They accepted the H&M, Forever21, Zara, Princess Polly and SHEIN clothes, even though the more business-casual clothes were nicer and better value to take from me. So the other reviews are accurate in that they cater towards the teen-trendy fashion and fast fashion clothes. They took my boyfriends clothes which included some banana republic items, but they gave us $6-7 for a really nice blazer and green bomber jacket. Both of those could probably have been sold for $50+ on a different site but I guess the perk of Plato's Closet is you don't have to make that effort of creating the listing and talking to different buyers. The downside is that you get way less $ than the real value. So take your pick. The second time I dropped the items off with my boyfriend, we got there at 10am (when it opened). They texted us about 1.5hrs later saying they were done. They shared the itemized receipt with the $ per item for things they wanted to keep. Once we accepted, they gave us the cash and the rest of our clothes that they weren't taking, back in the original bags. I disagree with one of the reviews because the clothes were not wrinkled or messy back in the bag (then again does that indicate they didn't look through some of them??) I think things are inconsistent, which is understandable given the subjectivity in that job. One clerk who would have taken some clothes may not have made the same decisions as another clerk. Different clerks may have a different procedure or have a certain quota. Who knows how it works there. For selling, it was good to make some money and cut out some of the effort of selling those clothes online. For buying, none of the clothes on the racks seemed appealing, and close to the full price you'd find for that item in the original store.

Please don't even waste your this location and manassas are the worst when it comes to selling…read moreclothes. Just sell items on depop or vinted you may have better luck tbh.

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Plato's Closet Fairfax - May 2023 -- jeans, jeans, jeans

May 2023 -- jeans, jeans, jeans

Plato's Closet Fairfax - May 2023 - more girls clothing

May 2023 - more girls clothing

Plato's Closet Fairfax

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Five Below - discountstore - Updated November 2026

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