As always, an excellent experience all around. Warranty service was provided without a hassle…read more They even checked the fluids and washed the car for us before we head out on vacation. Dominic was kind and thorough. Worth the hour and 15 minute drive! We prefer to come here rather than our local Toyota dealership. VIP experience all the way!

Purchased 2023 Highlander in October 2025. Was told and demonstrated while test driving car that…read morecar had built in navigation system. Shared that if car did not that would be a "deal breaker". When received car - have since been told there is no built in navigation system and I have to pay a monthly subscription fee to use navigation. Sales person admits to providing the wrong information. Using prior owners account to access navigation system when demonstrating use. Have asked for resolution from company. Offered to cover 1 year of subscription. Will keep car much longer than 1year. Cost of adding navigation system is between $5,000-6,000. Have opened complaint through Toyota customer service. Have called for follow up approximately 6 times and told I will receive call back from manager, and manager has never returned call. I called dealership myself and asked to talk with manager who was not available, and was told he (Matt) will call me back and he has not. Sold by giving false information from dealership.

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

Did a Great job and we'll go back and would recommend them to my friends and family.They really…read morecare about the service they give you.

I have been having our cars serviced regularly at Galloway Automotive for more than a dozen years…read more The staff is friendly and the mechanics are knowledgeable. The list of repairs I've had done over the years is quite extensive, even repair on the wiring harness that had been chewed up by squirrels. I go to Galloway Automotive because they get it fixed, whatever it is.

These people have got me for over 100,000 dollars in labor,parts,and down time.In the past 2 years…read morethey have rebuilt 3 ISX Cummins for us.the first one lasted 30,000 miles.blew a head gasket.took it back to them.They told me I got a bad head from manufacturer.bought another new head.sent the old one back for warranty.the manufacturer completely tore it apart.nothing wrong with it.so I went back to Rush to look at the head gasket,they couldn't find it.The second one blew a head gasket at 50,000.Took it elsewhere.This shop says the head wasn't put on properly.January of 2024 the third one spun #3 and #4 bearings.This motor is junk.consulting with an attorney now.These people have no business rebuilding motors of any kind.They are parts changers not mechanics.Beware of this place,they don't know what they are doing at all.

We were very happy with the service ,and the front desk lady was above and beyond helpful. Clean…read more,and warm office. Easily accessible.

Highly recommend Keller Brothers Enterprise for any of your towing needs. Had my car break down in…read moreTiffin, OH on a Sunday night. I called Keller Brothers and Jeremie arrived faster than the given eta and was extremely friendly! He treated my car with a lot care and made me feel less stressed about the situation. Thank you again for the fast and friendly service for a great price! Hopefully next time I'm in Tiffin I don't have any issues but if I do I know who to call!

Was visiting Cedar Point and needed a ride back to Cleveland Airport... Called last minute and the…read moreride was on time, clean, comfortable and we got to airport safely and quickly. Would highly recommend!

These guys know what they are doing. Billy and Paul helped get my Chevy Cruz back in tip top…read moreshape. (they work on everything not just transmissions). they did everything perfect. Price was reasonable, wont be going back to dealership service ever again.

If we could leave a 1000 star review, we would. What a great group of people! They got us in when…read morewe broke down on a Monday morning and we were back on the road the next afternoon. Highly recommend Fisher Transmission to any one in need of Transmission service.

I was worried when I checked the online estimate for what replacing my wheel bearing would be, but…read moreKG's managed to do the job for less than the minimum I was quoted both online and by two other shops. I also only available for one day due to my work schedule, and they bent over backwards to get it done for me that day taking my situation into account, even after the part supplier fell through. I'm incredibly grateful for their support, professionalism, and affordability.

They did my brakes for a lot less than the other estimates. I think their hourly rate is about…read morehalf the dealership rate. Great service, thanks.