I made the mistake of cycling around town with a great pair of flares on and then my bike chewed them up, those poor little guys where where on the way out. I generally don't get cloths repaired, but it turns out, it's the way to go, price was about as much as i expected and a hell of a lot cheaper than getting new trousers. They did a great job on them and i've learned a valuable lesson concerning my cycling habits. read more

Fitz - Sewing & Alterations Near Me - Dublin, D

I came up to this place after failing to locate the new location for the old Abbey Street Fitz place. I think I may have been hungover. I was guided by food and emotions that day! I am pretty sure the guy who works here was the same guy who was on Abbey Street when Fitz was called Zipyard. He either owns or manages these shops. I told him that I couldn't find the new location for the Abbey Street store and that was how I ended up at Drury Street. I mentioned to him that he should update the info on Yelp. He explained that he doesn't do anything with Yelp because there was a nasty and apparently unfair review written about Abbey Street from a couple of years back and that they contacted Yelp about it to complain. Which of course that is how Yelp works and people are able to voice their opinion without censorship, whether that be bad or good. [Emily C are you listening to this. I'm such a Yelp ambassador] I explained to him how Yelp works and that there are algorithms which determine what reviews appear first etc. on a businesses page. So Elite members show first. If someone is constantly nasty with reviews, they will not get the airtime that the balanced reviewers would get etc. etc. Anyways! Back to the service. I did a slut drop a few weeks back and ripped my chinos. I told him exactly that. He laughed. Took my details and told me it would be ready Tuesday [this was a Saturday late afternoon]. I said lovely stuff, got a receipt and was off on my merry way. I received a text Tuesday morning saying my chinos were ready. I picked them up. Cost me a fiver and a really good job was done on undoing my slut dropping damage! Great service really and very friendly and reasonably priced at a fiver to stitch up a ripped pair of chinos. So I hope he changes his opinion about Yelp and uses it more to his advantage. It is a great tool for a business. Just one bad review does not determine a businesses reputation and for that one bad review they seem to be doing pretty well with the rest of the reviews. Including mine now. Fitz is highly recommended. read more

I went to Fitz to get my wedding dress altered. I was recommended to come a couple of weeks before my wedding by the staff however I wanted to have my dress ready so I could focus on other things for the wedding. Thankfully I did, as the whole job took about 4 weeks to 'complete' and then I had to find someone new to fix and clean it. Let me first say that I was given great service by the guy at the desk, however my experience with the alternator not so much. After my first appointment of taking my measurements I came back to find that my dress had been taken in too much. I couldn't breath properly so I asked if it could be let out, to which resistantly she told me it looked perfect and that she would only if I REALLY wanted to. I returned the following week to find that the dress had been let out, but let out everywhere so there was a sag in the bust which caused a pretty obvious fold. When I pointed it out to her she got really defensive an pretty much refused to see the problem. Then asking me why i didn't notice this last week, which I had to explain that it wasn't an issue last week it must be something that happened from when it was let out. It took myself and two of my friends to convince her to fix it. She really didn't want to and kept pointing out that I would have to pay for the pleasure. Nobody asked her to do it for free! In total I think i went back to her 4 times with issues, my last appointment I asked if the dress could be cleaned and she told me I would have to go somewhere else, despite being told on my first appointment that this was a service they provided. I came home with the dress feeling pretty frustrated from the experience and stressed at now having to find someone to clean it that hopefully wouldn't provide me the same kind of service. My husband found someone from his suit alterers to clean the dress and when I went and showed them the it they pointed out that the dress did not fit me properly at all! This lady then altered my dress and cleaned it within one week ( having it back to me 3 days before my wedding! ) and only charged me 60 euro. When I picked it up it was like a new dress, all the issues the other woman had told me I would have to just put up with being from the type of material and because she was working on it so much were gone. I am so frustrated at the service i received here. I paid over 250 euro to get my dress chopped and changed over 4 weeks and it still didn't fit correctly and on top of that to get attitude from the person your paying to do the job to then have to go find someone else 10 days before the wedding to fix it. Brides beware! read more

Gor a pair of pants turned up here, very quick and possibly the best service.! Will be back again Jeff.! read more

Thank you for mending the ripped pocket of my duffle coat on the spot - For free! How nice is that? good karma!

I went to Fitz with the intention of shorten hem and take sides on my wedding dress. I was waiting for nearly 30min to get the opinion of the dressmaker. While I was waiting, she came downstairs and was complaining with the guy who works at the reception and she said that she will not work in a dirty deb dress and she asked for dry cleaning before working on the alterations. I was thinking to myself that should be the other way around... Anyway when was my turn this lady (the one supposed to do the alterations) told me that she would not do the alterations because it would take her weeks of work and would cost me more than €500. Basically she told me to buy a new dress because that was not worth and it was impossible to alter. I was very sad on that day (Imagine a bride who just found a dream dress on sale) but after crying for few months I decided to try a different opinion and my gown will be altered for €150 with a professional dressmaker. I just think that if the person is not qualified to do an specific job, this person should only say "I can not do it" rather than being rude and giving out to the customers making me feel miserable because of an alteration. read more

I went in to have the zipper mended on my jacket, I then received a phone call saying there was an issue, they ripped my coat. And wouldnt replace it. Now without a jacket, thank god its Summer :( read more

3 weeks ago my daughter arrived in Fitz shop in Drury Street in a panic. She had come from Australia with her wedding dress which was to say the least in a pretty bad state. It was too tight around the waist and the buttons did not match there was a gaping hole at the waist. Your wonderful gifted seamstress Violetta came to the rescue. She had only 2days to make the dress wearable. It was a very difficult dress to work with as it was lace with not much extra material to let out. I would say she performed a miracle and when we went back for a final fitting it was perfect the buttons matched perfectly and she put in extra loops for the dress to be transformed when the dancing started. I wish to thank you most sincerely for making a very stressed bride who had fallen out of love with her dress very happy and radiant on her special day. I would definitely recommend this service. Carmel read more

I chose Fitz to have my wedding dress altered and my veil dry-cleaned. That was the worst idea... The woman who altered the dress did not listen to me correctly and was rude. Now my dress is falling off my shoulders and the bust is too big even though this was the reason why I wanted to have it altered. My veil... they actually managed to lose it. The worst is that it took them nearly a month to confess. For 3 weeks I was calling them and asking them why there was such a delay and the manager kept avoiding my questions. The manager kept saying that he would call back and he never did. Finally they replaced my veil and when I asked them for a discount the manager promised he would have it sorted it out when I came to pick up the dress. And of course when I came he wasnt there and he had nothing done. So all this happened 3 weeks before my wedding, this is the worst alteration shop and the worst service ever. read more

brought quite an expensive skirt in to be hemmed and was told that it would cost €20. A week later I received a text to say that It was ready but when I went in they couldn't find it - 30 mins later they brought up the skirt which had been hemmed but it was now higher on the back than the front- they said that it was my fault as the skirt shouldn't have been shortened that way!! I asked to speak with the woman who had fitted me but she wasn't available to customers. Appalled at my ruined skirt I was expecting there to be some discount on the price because of their error but I was then charged €30!! I tried to calmly explain to the most surly guy that I have ever met that the other assistant Geoff told me that it would be €20 but I was told that it was an approximate price. So I paid over my €30 for a skirt I can no longer wear and I'm still fuming from the sales guy's terrible attitude. But I have one happy thought - I'm a buyer for a store on Grafton St where we offer our customers an alteration service as part of our USP. We were looking for somewhere close by to do our tailoring which can amount to 4/5 pieces per week but there is absolutely no way it will be with Fitz - ever again! STAY AWAY read more