I have been doing business with PFE at this location for more than 10 years, purchasing cardio…read more(bike, treadmills) and weight equipment (bench, weights, multi-purpose rack, lat machine, etc.). I have always been impressed with the service and quality, but a recent experience with a piece of equipment that underperformed reaffirmed my commitment to PFE. They were diligent in working with me until I was completely satisfied. I had a chance to meet people in sales, customer service, repairs, and delivery and all were top notch. I look forward to another decade of doing business with this company.

When I was in the market I researched many local places and even some online options for an…read moreelliptical machine, after the usual scratching and sniffing my wife and I went to their showroom. I specifically needed a (precision) custom machine that would work well with the lower ceiling in the basement and my weight. The staff was courteous and helpful and was able to recommend a perfect machine that works specifically for me and my needs. Placing the order and delivery was a snap! What more could you ask for when purchasing higher end fitness equipment!? I can not comment on the service and warranty aspect of PFE because I never had a problem OR service issue, which is one of the reasons why we decided on a local fitness machine that simply IMO would not break under normal use.

Jose was a pleasure to work with, the equipment is awesome, and the delivery and setup they…read moreincluded was top notch. They did all the work and candidly I couldn't have come close to doing it myself. They had every machine and weight I wanted to buy and the price was fair. I'm glad I went with them.

Great experience buying an exercise bike from Pro Gym. Very helpful and friendly staff. Very…read morepatient as we looked at all the equipment on site. Prices were very competitive. Purchase was easy and delivery was perfect. Communication through the process was clear. Highly recommend Pro Gym for your fitness equipment needs!

Great equipment and a great showroom. Staff is always helpful and knowledgeable. Thanks for my new…read morehome gym.

Great and friendly staff. Had what I needed and got them to me the next day. Tones of equipment to…read morechoose from. Start here for all your fitness needs.

I purchased a True treadmill and elliptical from Kyle 5 years ago. He was a superb, knowledgeable…read moreand no pressure salesman. Both machines have worked beautifully until today I got an error message on my elliptical. I called expecting the run around, one should never assume and Kyle answered the phone. He was just as friendly and helpful as he was 5 years ago. I have referred Kyle over the years and today's call assures me that when I do refer him...my friends are in good hands. I highly recommend Gym Source for top quality equipment and Kyle for a seamlessly smooth sale.

Bought a used cycle from them. They did an excellent job delivering it…read more The guy that helped us at the store was excellent. He was very frank about the level of quality for various equipment. Certainly builds a level of trust. As a customer if I decided to buy a cheaper piece of equipment It's good that he at least points out expected life span. If they wanted to go the extra mile I would suggest they clear the previous user data out of the "Go" device which controls the bike. Also would have been nice to be given a manual for it. I was able to hunt one up online. They could do the same thing and offer it to the customer. I'm not anticipating issues with the cycle as it's commercial grade.

My husband bought some equipment for our home in Portsmouth, NH at Precision and is very impressed…read morewith the customer service. Many thanks to Mike Collins for great attention to detail and for following up to make sure everything is perfect. He sets a high standard for service.

I have been a satisfied customer of Precision Fitness Equipment (PFE) for over 15 years and love…read morethe Newton Store. They have all of the top names in Fitness Equipment and the sales staff is very knowledgeable. They will recommend what's best for each customer. The service is also fantastic and (PFE) is always there to answer any questions that you have. Stop by the Newton Store - it's worth the trip. Bayard R.

We manage millions of square feet of commercial real estate and Precision Fitness is our go-to…read morefitness equipment vendor. Dave is very responsive, provides a variety of options, and goes above and beyond expectations. We highly recommend Precision Fitness.

Professionalism is important, especially when you're going into someone's home. As others have…read morenoted on here, this company is deficient in the level of their service and professionalism. I hired Conrad to service our treadmill. First, he delayed communication for over a month. Once he finally came he used our home as his personal garbage can including using my really nice gym towels to perform his treadmill service. I expressed my dissatisfaction with this - he apologized and OFFERED to (I didn't request him to) replace my towel. Five days later I received the attached note in certified mail. This company should not be trusted in your home and I recommend taking his advice and seeking alternative treadmill servicers. I can't believe this is acceptable.

Great very knowledgeable. Immediately fixed the issue. Responsive by phone. Nothing negative to say…read morehe was great.