After joining they closed the pool and hot tub- they closed the spin cycle room and switched to a…read morePilates room which you need to pay extra for- they rent out the yoga room to an outside Physical therapy group for a large part of the day and they closed the child care center. They don't consistently maintain the equipment - when things break the repair can take an extensive period of time. All of this with no change in the membership fees. One other sad note I might add is that the men's bathroom is filthy.

Disgusting facility. Unhealthy conditions. Wood pieces falling off the walls in the sauna…read morecreating dangerous conditions. Mold in the shower area. Overall dirty, dated, unkept facility. Pool area has been closed for over a year. Worst LA Fitness location I have seen

5 stars because there where no more to add. Ed is the best…read moretrainer EVER!!! His one on one sessions are awesome in order to understand and learn how to be able to do a workout by yourself. FINALLY a trainer that knows what he is talking about. Goes over your nutrition too and stays on top of everything. Gym is super clean at all times which was a huge factor for me and members are very friendly. Highly recommended!!!

Ed is a wonderful trainer!! His knowledge of weight training as well as injury recovery and…read moreprevention are top notch. He takes the time to get to know what his clients need, what their goals are, their age and experience. His gym is clean and well maintained. I am enjoying getting to know other clients too. Ed makes his gym a special community. I highly recommend Ed as a personal trainer.

As a runner I was looking for a workout that would help me strengthen my running not only thru…read morerunning drills but also an all body workout. Plus coaches who were knowledgeable enough to help improve form and be supportive without trying to control very last thing. And I was looking for a gym/program/studio that had a community and actively fostered it. OTF Natick has been the perfect location and has the ideal team to give me what I need when I need it. It says something that members themselves have evolved into coaches who know the ins and outs of working thru a 60-minute workout. While the running drills on the treadmills are my 'bread and butter', it's the rower and the floor where I get the biggest benefit. The routines are varied day to day. Different focus and different personal challenges. You're never trying to keep up with the person next to you (although everyone I workout next to inspires me to go a little harder). The strength and endurance workout on floor and rower push me and improve me every time. By the time I get on a tread (I do this last to practice running fatigued), I'm warmed up and able to push myself that bit harder. Recent results? I've decreased my road miles from 20 to about 12 a week to do the OTF Transformation Challenge at the moment. So most runs are 1.5-2 miles in the 3G classes I typically do. Last Sunday participated in a 5M race I've done for the last 6 years. Beat my best time on the course by 15 seconds. That's the results from OTF Natick But what makes the studio hum is the energy that the coaches bring into every class. They have built (I've been a member there for 3 years and workout among many who've been regulars since the studio opened) a real community feel to every workout. There is the mingling pre-class, the class outline with what to watch for and highlights (and possible lowlights). In class warm up, station by station walk thrus and in-block encouragement. But what always amazes me is the way the coach spreads their attention to the details of every participants workout. Not by crowding in on an individual or calling people out from across the room. Just the subtle, quiet hint or tip on how to fix form or increase a challenge. Always encouraging. Always celebrating. The studio under Jam has elevated an already great atmosphere and community feeling to new levels - creating a communal atmosphere thru social channels (the recent Transformation Challenge Miles Logged week had people logging miles at all hours of the day in an effort to boost their team score) & notes of gratitude for staff and members alike in the studio lobby. If you're like me, you want a gym or workout that doesn't intimidate. That challenges you to your next best level. And that lifts you when you need it, celebrates when you win the smallest of achievements, and embraces you for who you are and what you bring to each class. That is what I've found at OTF Natick and with their top team of coaching and support staff.

I joined OTF Natick back in November last year. I started with a free trial class and definitely my…read morefirst class was very challenging and Coach Marissa was able to help me out in my first class. I initially took the elite package ( 8 classes per month ) with the aim of taking up two classes per week as I had a gym membership at another gym as well. I went for a couple of months and I really started enjoying the classes. I always felt all the coaches kept motivating me to keep pushing and I kept improving in every class. Once I was done with around 16 classes I thought of upgrading to the Unlimited classes package with the aim of going to at least three classes per week but I ended up going for at least five classes a week. I never thought I would be able to come this far when I started otf. The classes are planned in such a way that you never get bored and you are always challenged to give your best. Many a times I come to the class thinking I should take it light but the moment the class starts I feel motivated. So far I had attended all the classes like 2g, 3g, lift 45 and every class is so unique and helps you to focus on cardio as well as strength training. Currently I am doing the transformation challenge and I make it a point to stay consistent and I feel otf has really improved my endurance and strength in general and keeps me active throughout the day. Special mention to my coaches Sarah, Nikki, Marissa, Jam each and everyone is amazing and sometimes I feel it's more like a dance class than a workout class . Our studio manager Nicole as well as the folks in the front desk are so welcoming. I definitely recommend otf Natick to anyone who wants to add a healthy and a fun fitness journey into their daily routine.

They do not teach employees how to be courteous and helpful. So I am canceling my membership…read more I was working out and someone picked up a phone call. I asked very nicely if they could take it in the hall or common area, it's posted as a rule not to talk on the floor. He looked at me like he wanted to kill me and kept talking. Spencer, a trainer, was about 10 feet away. I asked him if he could please tell him to not take a call here. He said he couldn't. He could do it later. I said I don't understand, it would take 3 seconds to ask, you just talked to me longer than that, just ask him please. He said he couldn't, in a way that seemed like teasing, like he was tying to make me feel petty for asking. I went downstairs and complained to the person at the desk. When I went back upstairs Spencer came right up to me and said he asked him and he hung up the phone. It was obvious now he had been teasing me, because he came right up to me to try to patch it over. No one likes to be ridiculed. This is the first time something like this happened. There is a man there who stares at people. A few weeks ago he walked up to me and yelled in my face when I asked him not to stare at me. I told him to please move away from me, he didn't. I mentioned it to the spikey haired guy at the desk who said "Oh ya, he's does that a lot, I know exactly who you're talking about." Nothing has been done, and this guy continues to roam around there looking to pick a fight. They need to take care of members. Something is wrong here. I'm leaving. It's their job to enforce rules, members shouldn't have to beg them.

Bad customer service and attitude. When I heard about this…read morefacility I was excited to go get a tour. I had not even entered the facility and felt uncomfortable and excluded. I was told that they had no staff available to give me a tour, however there were 2 staff at the desk. Additionally the staff at the front desk were very condescending, disrespectful and uncooperative. When we entered she seemed very annoyed. Overall I felt as though this experience was underwhelming and I was left dissatisfied.

Stopped here for a workout! Coach Matt and Kyle were fantastic! The studio is larger than most F45…read morethat I have been to. Both coaches were energetic and went around and helped everyone out. Great location and studio!

F45 Natick is the best gym in the Metrowest area, with fun high intensity workouts that you get…read moregreat results from in just 45 minutes per class! everyone who attends is very motivating and each day you attend is a different style of workout, so you are never doing the same thing over and over again. Love it!!

Momma Zen's yoga has been amazing over the last few years. The stretching and deep breathing…read moreexercises that we go through have been incredibly helpful for me in learning to relax more. Penny offers the perfect ambiance (lighting, music, bolsters, mats) to help people find a deep state of relaxation. If you haven't done restorative yoga, I highly recommend you take one of Penny's classes. If you have done restorative yoga, I think you'll be very impressed!

I can't thank Penny enough for all she has done for me. I am a very high energy person and…read moreconstantly on the go. My job has a tremendous amount of stress. The health club I go to, Transform Together offers Penny's Restorative Yoga as part of their membership. At first I thought, Yoga, I can not be a Pretzel, it was nothing like that at all. It was more about breathing, stretching, relaxing and letting go of those things that weigh on your mind. The first class, I was so relaxed and calm. now I go every week, it is the best thing I do for myself. With all that is going on in the world, self-care and taking care of yourself is so important and should be a priority. Penny works with people at all levels. Penny is an excellent instructor and amazing person and I highly recommend signing up for a class, it can make such a huge difference in your life.

I've only remained a member because I mostly utilize the better clubs on my work commute such as…read moreChestnut Hill and Burlington, which are far superior. Worn out and tired looking MetroWest is still bottom of the barrel and in need of several updates. Lifetime MetroWest cannot seem to find good YOGA INSTRUCTORS. They've had them in the past and there are a couple that are good now but most of these classes by good instructors such as Brianda, have been replaced with an inferior, seemingly inexperienced yoga instructor named Caitlin. She seems nice. But she talks too much, too fast and really cannot conduct a yoga class for her life. Yogi's are supposed to be Zen, not chatty and all over the place. They keep plugging her in to new classes and nobody knows why. She's a dreadful teacher gives poor instruction, please replace her.

Great club but I wanted to give a huge thumbs-up for Mia -- her classes and her energy are…read moreincredible. She's a major asset to the Framingham club, and a big part of why we stay members. I get so much energy out of her classes that I wanted to give her a shout out.

Feb2023:4: I have been using this location since I have been taking care of my father in this area…read more I found that some of the people who use this facility seem to put their bag or clothes on the machine as if to reserve it while they are using a nearby machine or floor exercises. What?!? This location has a lot of members who takeover a weight machine and areas for 10 minutes removing the machine from other member's usage. The staff apparently allows this to happen without stopping the behavior. Jan2023: 4: I could recommend this location on this day. I believe this location could compete with the big brand name fitness facilities in the nearby area. I decided to try a new fitness center location since I was near where my family member lives and goes to the medical center. This one was the closest one within 3 mi of the medical appointment location. It was seemingly attached to another business at the front door and that business seems to be attached to another food business out front of the complex. The business is located within a small mall set off the main one lane highway adjacent to a major auto repair store. The front of the building is well marked but is clearly visible from the street. I did note that there was available handicap parking adjacent to the front of the entrance and convenient for entry into the facility. There are plenty of regular parking spots available in the immediate area. There were not enough workers at the front door. Some were fairly attentive and others were too distracted upon entry into the facility to the point of not even saying anything upon entering. The facility circles around to several workout areas for use. The heavyweights are not near the front door and the machine weights are off to the left after entering the facility. It is on one level with no stairs. The whole center area is dedicated to the treadmills, bicycles, and stair aerobics type machines. When I checked the men's locker room, I found that the area was clean. There were no broken lockers in the facility with the faces torn off, although several of the lock circles were broken. The shower areas and the dressing room areas were clean, operational, and available when I checked. All of the showers appear to be functional and clean. I checked the black card area and I saw no out of order signs on any of the equipment. There were several out of order signs on the other central equipment. Several of the machine weights need to be adjusted and calibrated accordingly. They had a worker out making adjustments and cleaning equipment when I was there in the facility. The hydro bed they have available is a flat type. There is a small cooler at the front door across from the entry desk.

This place is a disaster. Machines are old and most treadmills don't have the numbers showing…read moreyour results. The place is not clean!! Sorry to compare but I have been to other PF and by far this is the worst. The staff try but don't even know who the owner is. Will not renew.

This gym is great and always very clean! It is well equipped and organized. Members here are…read moreno-nonsense. They come to get a good workout. They don't try to find dates, show off the latest fitness gear, or take selfies. If you love 70's music, which I do, the vibe is perfect. If not, bring your own music because that is all they play.

This is the best gym I have ever belonged to. The equipment is first rate. The staff is constantly…read morecleaning and maintaining. The cardio section includes treadmills, stair steppers, Stairmasters, and Erg rowing. The staff is very friendly and skilled in every training discipline. Classes are included in the monthly fee-no extra charges. A+ in every metric.

I texted and emailed 4 times no response for classes. I dont think they have the courtesy to…read morecontact you back.

This is a legit gym. This is not a big box gym. This is not a corporate gym. If you are looking for…read morea super clean space with locker rooms, private showers, and any kinds of amenities look else where. This is a real gym. The focus is on fitness. If your looking for a great workout, amazing classes, A great community, and a kick ass fitness staff this is the place. I'm new here and have gone to two classes so far and they both kicked my ass. The open gym has all the equipment you might need and there is plenty of open space to work out in plus heavy bags, speed bags, and two rings. The negatives since that is what we read the review for (to see if a can live with the negatives) there are no showers so going before work can be a challenge. But they have a good afternoon and evening schedule for after work. Also they are really laid back. Which is great because I didn't feel pressure to join and sign a two year agreement and buy a bunch of equipment. But at the same time my wife and I went twice to sign up and it was hard to get someone to take our money. But they did and we are loving it so far. Highly recommend kick-boxing. And Boxing Boot Camp with Flower.