Bought a $3000. piece of fitness equipment from Fitness Showrooms last year (a Precor elliptical trainer)....within 18 months the drive belt broke. I called Fitness Showrooms phone number which they had placed on a sticker on the equipment, the number was an answering machine on which I was told ,"leave a message and my call would be returned within 2 business days". They did not return my call. Then I found my original sales receipt and called the phone number on it which was a different number than was on the sticker...more automated answering machines. Eventually someone from the store returned my call. I was told that the repair of the fitness equipment was done by a different company...by the same name Fitness Showrooms and that I needed Fitness Showrooms the store to process my request for repair by Fitness Showrooms the repair company. The repair company finally called me back and told me it would cost $500 to replace the belt on my machine! I asked them to just sell me the belt and I would do it myself...they refused to sell me the belt. I had to call Precor myself and order the belt which cost $49. Precor was very surprised at the price that Fitness Showrooms wanted to charge me for the repair and said they would look into it. read more