I went into the Pace location on Saturday, April 26th around 3pm in search of new walking shoes…read more There was a young girl working near the shoes, at a folding table. I asked her where the women's socks were located and she said that all socks were shirts by brand and not gender, then proceeded to tell me they were behind one of the walls. She never directed me to the socks, just that they were behind one of the walls. Ok, I found the socks then went back to look at shoes. I looked at shoes for about 15 minutes and looked for someone to help me get the correct size. No one bothered to come ask if I needed any help. The before mentioned employee was standing right by the shoes and could see that I needed assistance. I walked over to her and asked if there was someone who could help me. Her response was a huge sigh as if I was bothering her. At this point I was aggravated and said, "Nevermind, I'll go somewhere else to buy shoes where I can get some help!" She responded with, "no need for disrespect." I did not continue any back and forth with her, as I continued to walk towards the front door to leave. As my husband walked past her yo leave, she decided that she needed to continue with him and told him, "You need to get your wife!" He did but engage with this young girl and continued to follow me out of the store. I hope this is not how you train your employees to handle customer service. I know I was not pleasant, however, I did not continue any conversation with this girl and there was no need for her to continue with my husband. I will not be recommending Dick's in Pace to any of my sports moms/friends.

I tried on several running shoes until Casey came to the rescue very nice and knowledgeable young…read moreman. He had me try Brooks (first time) and I really liked them. Not only was he very helpful with shoes but he also knew a lot about golf and I decided to try his recommendation for a new golf ball. Bridgestone e12's. I normally play Callaway Chrome Soft but am deciding to try his recommendation. Playing golf tomorrow will let him know.

Justin at west marine Pensacola is awesome. Always friendly and helpful. He is a real boater and…read moregives great advice from real world experience. Overall, I hate going here. Everything is so overpriced and the employees are usually very unfriendly on the verge of outright rude but Justin is awesome. The ONLY reason we still shop at worst marine.

Called with a part number to see if they had an item in stock before making the drive to pick it…read moreup. The associates were not helpful and quite rude.

Great service especially with the bow guys there. I would recommend them to anyone that needs bow…read morequestions or anything about guns.

Great customer service! My wife and I were able to call ahead and confirm that they had a Sig P320…read moreavailable for my wife, which was great because it was out of stock throughout Pensacola. Not only that, but the Sig was $50 less than Academy Sports and $30 less than Bass Pro Shop. When we called they were able to hold the sig for my wife as long as we made it before the store closed. Shane helped us out once we arrived and was able to grab a brand new case for my wife. He was really easy to work with. I will for sure recommend this place to my friends

Dean, Garry and Jax are amazing- have a teacher's heart…read more Makes newbie's feel very comfortable.

I had 2 handguns I'd purchased at an online auction sent to the FFL at Pensacola Indoor Shooting…read moreRange. They arrived a few days apart, so when the second arrived, I called them around noon to see if I could come in to pick both up, as I have a concealed carry permit and the law does not require me to have the waiting period. The guy who I was talking to said "OK" and asked me to hold for a few seconds while he went to check on both guns. He returned to the phone and said they had both guns, that I could pick them both up...$40 FFL fee for the Astra revolver and $60 fee for the Colt revolver + the $5 background check. I asked him why the extra $20 on the Colt. He said "because that Colt came in today" and he'd have to "rush" the paperwork on that gun because it just came in today, whereas the Astra came in a day or so before so there was no "rush" fee on that gun's paperwork. I infer that is store policy to charge an extra $20 if they have to "rush". I said to him, "OK, I had hoped to pick up both today, but I'll wait until tomorrow to save myself $20. I told him I had no further comment to make about that extra $20 rush fee but I suspect he could read my mind right now. He said "OK". I declined to pay the extra $20 and told the man I'd wait until the next day so they wouldn't have to "rush". Here's the deal: When I acquire 2 guns at the same time, both guns go on the same ATF form 4473. That actually saves time in paperwork. It creates no requirement to "rush". That $20 fee is just wallet mining, and if the customer doesn't pay it, he gets "penalized" with a 1 day wait. Kind of like "Give me $20 or I'll make you wait to get your gun". I begrudge no company turning a profit or making money. But the fee that FFL's charge to complete the required federal paperwork (ATF form 4473) is just to complete the paperwork. It has no proviso on how much they can charge. The creative addition of a $20 "Rush" charge on top of their regular $40 fee is just wrong. Not illegal. Just wrong. I've been around guns since before federal paperwork became required for a citizen to buy or transfer a gun across state lines. I have never heard of an FFL license holder charging an extra "rush" fee like that. I won't go back there. I dislike their business model.

Give this man a raise!…read more Zack that works in the exercise and bike section, helped my sister and I when we were in desperate need of a bike pump. He was super polite and helpful. Great employee!

pretty rude employees. very misleading sales and product arranged around the store. I picked up a…read morepolo shirt that was very clearly marked $24.99. I asked an employee to make sure it was that price and he confirmed. I brought it up to the register and it rang up as full price. I asked her about it and she replied with "it very clearly wasn't part of that sale" I mentioned how an employee confirmed that it was part of the sale. She brought the employee to the register to tell me it wasn't part of the sale. just very rude people

An old guy that doesnt have time to answer any fishing questions(I was only customer) and is out of…read morebait. Gonna give him benefit of the doubt. Maybe he had a bad day. Not to interested in trying place again.

I went in there last week to buy a gun and got treated like crap. I understand a few things about…read morecustomer service being a 55 yr old person who has worked since they were 12 years old. The staff is not friendly, don't know much about guns and the selection was terrible. I don't know, I had high hopes to to spend a couple thousand bucks in there but I took my business elsewhere. If you can't answer basic questions, are rude to the public and have the same selection as the grubby pawn shop down the street. Sorry, you can't compete. What they did have was WAY overpriced. Find a better place to spend your hard-earned $$$.

Ignore the one star leftist reviews that were mad because Kyle was at this location. Service has…read moreALWAYS been stellar and selection top notch.

Masters of their craft, Dan is the man, and alwaysbhas been good to me…read more I purchased some top tier equipment there from them at amazing prices.

These guys are rude snobs. One if their employees basically told me my rifle was crap. Gulf coast…read moreguns has a wider selection of firearms, accessories, and ammo, and they are nicer. I won't be going back to this little shack. ​