Had the BEST experience thanks to McKenna. Came in to get flee medication and was given so many…read moreknowledgeable advice and recommendations from her! Saved me and my kitty! She's a rockstar!!

Incompetent workers at the grooming salon today. They wanted to reschedule me cause my appointment…read morewas at 4 pm on a Friday and I'm sure they had plans to get off early. Unprofessional

A bit understaffed for a weekend where there's only one cashier and a long line. Plenty to peruse…read morethough. And this weekend, some got an email with an extra $10 worth of points to use just as a thank you!

Do not go to the pet salon here . I dropped off my pet and paid extra for deluxe service. They…read morecalled me tell my pet ready. I came to pick up really late . 2 days later I noticed my dog scratching her ear and rubbing her bump on the floor. Took to the vet she had ear infection and no anal gland . Sure I pick up late is my fault. But I paid for the service that my dog didn't h get it

Friendly staff every time I go in. I come here often to purchase my dog's food, treats,…read moreaccessories practically anything I need. A variety of items to choose from. I have also made appoints for my dog's shots when they host certain weekend dates for vaccines as well. I haven't tried their doggy grooming or their housing yet but will look into for our dog in the event we can't take him with us!

In order for you to get a discount you must activate rewards using the APP but they will print you…read morecoupons with your receipt for future purchases. Why? We are asked for our phone number at checkout, I'm using app but system can't add coupons to my account via app? Hmmmm

Always helpful and nice! Great prices and customer service. Def recommend this place to anyone who…read moreloves their pet.

There is a guy who works here who is rude, aggressive with the animals and has zero filter...im…read moregoing to get his name so I can update this review. I've never had anyone be so rude to me for no reason whatsoever! Maybe he has a difficult life...I get it. But that is no excuse for being rude to customers. My low rating is about this guy. Not the service provided by other emoyees.

Always greeted coming in and always offers to carry out. Big selection of everything pets!read more

Perfect visit as usual, wish there was more stock of the specific brand I went in for.read more

Took our dog to get groomed and they did a great job! They are very attentive and caring to our dog…read moreand her grooming came out great. Will definitely come back again!

took him to the groomers and they had told me "Little accident occurred paw cut" since my dog was…read morebleeding on his paw pad. Don't know what to do, going to go back to complain. My dog can't walk anymore.

The store is clean and well organized. The staff are always nice and welcoming. We also stop by to…read moreget more treats and check out new pets. They also have adoption events which are very helpful. We really like the birds that they currently have. They are so beautiful :)

This pet store chain has tons of options for all types of dog food from the traditional dry kibble,…read moreto fresh, raw, and freeze dried. The fresher the better if you want to make sure your pet eats well and lower the chances of illness. I love that they have a big weight scale so you can check your pets weight at any time. The rewards program is also a great choice if you'll be shopping here often for your pets needs.

If I could give a thousand stars I would !…read more Everyone is SO knowledgeable, they know things from A -Z, no need for ChatGPT lol They give information, assist with heavy objects, provide alternatives, show empathy, and aren't robots at the cash register. Plus there's a small clinic in the back! I'll get my $20 shots here . I really enjoy my time here because I always know I'm going to come out with a plethora of knowledge. Things aren't the cheapest here, but they have a range of quality products from standard to crunchy and they have a rewards system in place where the 12?th item is free! They do have deals on various items and carry food, toys, medicine stuff, clothes, everything that you'd need for our furry and scaley friends.

This place will always be my number one place to get anything for my pet. I just got a kitty and…read morepeople here are so nice. I ran into a cat specialist just by chance and she was so helpful for the food and the liter box. They have the best stuff here and big selection. I always tell everyone about this store.

This is my update on previous review. Let me be clear, in my last review , i had an issue with…read moretheir policy against corporate, not against the store. Finally coroprate hired someone right to resolve their website correction ( technical service) to fix their issue. Now my account being cleared and finally my well deserved free dog food bag promotion got awarded to my account. Thank you.

This review is long overdue. After several frustrating experiences, I told myself I would never…read morereturn to Centinela Feed in Huntington Beach. Three years later, I decided to give the store another chance--and immediately regretted it. My first major issue involved a 2025 pickup order. I received an email from Leslie Magallanes stating, "While your order has already been delivered, the payment did not process successfully." However, my credit card documentation showed that the payment had gone through. I was also told that I had received two bags when I had only picked up one. Although the immediate issue was eventually resolved, a flag apparently remained on my customer profile claiming that I still needed to pay for an additional bag. For years, nearly every visit to the Huntington Beach location has required me to explain this entire situation again. It is embarrassing, inconvenient, and completely unacceptable that the company has failed to correct its own records. On another occasion, I purchased a large bag of Farmina dry cat food. When I reached the bottom of the bag, I discovered that the food was moldy. I was so disgusted that I threw the remainder away. Finding mold in an expensive bag of pet food was extremely concerning and further damaged my confidence in this store. I really should have contacted the store but wanted to avoid another altercation. Today- 9/15/26, my Frenchie needed a replacement toy, so I reluctantly decided to try the store again. As usual, there was another problem. Whimzees dog chews were displayed directly above a $19.99 price tag, but they rang up at nearly $40. The cashier acknowledged that she understood why I believed the price was $19.99. When the manager came over, she stated that the tag belonged to a different product and immediately removed the price tags. When I politely asked whether the displayed price could be honored, I received a hasty and dismissive response: "No--that would be almost 50% off!" The company's website also seriously needs to be updated. Customers should be able to rely on accurate, current product and pricing information before visiting the store. *NO pictures added because the manager quickly took the price off the items) I'll be shopping at Kahoots Pet Supply, their prices are better anyway.

Alan has so much knowledge and experience and I greatly appreciate his advice. They have a great…read morevariety of koi for every budget even though they are in a temporary location.

Went to look for some koi fish for our pond and picked up 10 beautiful fish. Prices were very…read morereasonable at just $35 for 4" sized fish and $45 for ones that were a bit larger. Healthy fish. They provide a beautiful splash of color to our pond. Service was friendly and we didn't feel rushed.