Our baby has been going to Arianna for a few months now. She is EXTREMELY Friendly, knowledgeable…read more& throughout with the grooming of our girl. Thank you for your suggestion on product that can help her coat. Customer for life!

I came here a few weeks ago to get my cat vaccinated and I will say I had an amazing experience my…read morefirst appointment. The staff during that shift was very gentle and attentive to my cat. However, when I went to my second appointment on Saturday 12/20/25 at 2:00 pm. I had the utter worse experience to whoever was in that shift attending the vaccinations. (Not the same people from the first appointment) When I stepped in the store the lady on that shift was eating subway then wiped her face with her hands and didn't wash her hands before attending my cat. That was the first red flag to this horrible experience. When they began the check up, they noticed my cat had lost half a pound. The lady kept saying "that's so concerning" and gave me nasty stares repeating the same thing over and over. I couldn't get this feeling like she was implying that I don't take care of my cat. Then, she says my cat is "big". My cat is 8 pounds and lost half a pound. Mind you when I first took my cat for the vaccinations, I had told the people who were attending my cat that she recently stopped nursing her kittens. She no longer had kittens but was still producing milk. Obviously now she no longer produces milk and hasn't since we first took her to get her vaccines, which was four weeks ago. Then, this lady started to feel my cat's belly saying that she's pregnant and almost due. But the things is my cat has only been outside once (by our garden) and that was 2 weeks ago and is currently in heat. Besides that one time she's been indoors strictly because we wanted her to be vaccinated and then spayed, so we've been very cautious keeping her inside to prevent her from getting pregnant. But then this woman kept saying "congrats mama you're gonna have kittens." She refused to give my cat her booster shots because she didn't want to risk any defects on the kittens that don't exist. Mind you she only was feeling my cat's belly, no ultrasound or anything like that. So when that was done, her assistant was carrying my cat and didn't give her to me when they had already told me they weren't going to give her any shots. I was only given my cat back when the lady basically stopped giving me crap about what I should be doing. This is also where both her and the assistant literally looked at me up and down and it felt like they were judging me physically. I was wearing a pink muscle shirt, jeans, and a baggy sweater but I can't escape the feeling that they judging me for what I was wearing and because of how young I am. I feel like I was taken as naive for that. Then, she had asked me if my cat goes outside and I said yes. In the first appointment, I had let staff know that she's indoor and outdoor, she recently stopped nursing and all the information they needed for my cat. This is where she proceeds to tell me that that staff from the that first appointment should have asked me this question "does she go outside?" She then says "why didn't the staff ask me?" assuming that staff from the first appointment didn't properly question me. She kept assuming the worse and didn't once let me clarify, she just kept talking over me. I did let staff know in the first appointment. Again I let staff know from the first appointment that my cat is indoor and outdoor. But since that appointment she's been indoor besides that one time. When she does goes outside it's on a LEASH with me supervised. Again I would have clarified had she given me the space to do so but no she kept taking over me. Now because she refused service, I have to wait another month for her shots because of the subscription I purchased has a time frame of 4 months. For example, she got her shots then the second month she was suppose to get her second round of shots but since she refused, I have to wait another month (3rd month) for that shot. She said if I don't get the shot she needs within that time frame, I basically have to start all over and pay again. My first appointment I had already paid around $220. Needless to say, this experience has made me want to never come to this place ever again. She was very rude and disrespectful. I felt like she implied that I don't take care of cat and basically put me on the spot, bickering with the staff of what I should be doing. My cat was a street cat we found in the streets and we've been trying everything to make sure she's healthy, she has pet insurance, she is loved but this lady made feel otherwise. The lady in question had blue eyes, blonde hair, and was white. So any pet owners out there be careful, I hope you don't come here because this service was not okay.

The store is clean and well organized. The staff are very friendly. They have good variety of pets,…read morefood, toys and accessories. The prices are reasonable with sales here and there throughout the year. We always stop by weekly to check on random sales for our fishes and turtles. Hopefully they will have more cats and dogs for adoption in the future.

Obviously love Pet Smart, all their employees are friendly and helpful. If you have not downloaded…read moretheir app yet! Do it, their online coupons and so way of saving money. I just wish they had a wider selection on dog clothing, my son is on the bigger side so nothing fits him, also we found some cool items on their clearance section.

Friendly staff every time I go in. I come here often to purchase my dog's food, treats,…read moreaccessories practically anything I need. A variety of items to choose from. I have also made appoints for my dog's shots when they host certain weekend dates for vaccines as well. I haven't tried their doggy grooming or their housing yet but will look into for our dog in the event we can't take him with us!

On Sunday, March 15, at approximately 9:55 a.m., I arrived at the PetSmart on Edinger to retrieve…read moredelivery pickups, only to discover that the store's hours had apparently changed and it now opens an hour later. That change, however, is not reflected in the driver pickup schedule, which still directs drivers to retrieve packages during that time. When I arrived around 9:50 a.m., one employee told me I could simply push the door open or follow her inside, and specifically indicated that it was fine for delivery drivers to retrieve their packages even while the store was still closed. She invited me in and told me to pull the door shut behind me after collecting the package. While I was in the process of retrieving and scanning the package, another employee, shown in the photo, approached me in an extremely aggressive manner and told me to "get the f-- out of the store." When I explained that another employee had just allowed me inside, she responded that she "didn't f--ing care" and ordered me to leave and come back in 10 minutes. That kind of behavior is completely unacceptable. I was not trespassing, causing a disturbance, or doing anything inappropriate. I was following the instructions given to me by another employee. There was absolutely no justification for profanity, hostility, or being spoken to in such a degrading and unprofessional manner. Needless to say, I will not be returning to this location or dealing with this employee again. I previously had a subscription and also used to buy my dog food from this store. That will now be a thing of the past. I will be taking my business to Petco instead. This situation reflects poor communication, poor management, and shockingly unprofessional customer treatment. If store hours and pickup procedures have changed, that information needs to be updated properly and communicated internally before employees start verbally attacking people for following the instructions of their coworkers.

Very rude owner , I came here today to ask a question if the Santa to take pictures for where for…read morepet only or if it can be humans too ... he was really rude and sarcastic about it saying well yes dogs , monsters , aliens anything and Then the owner proceeded to ask why I was asking and i answered with , just a question and then he said but we closed now we are picking up . I walked away and said thank you . I then went to a store next door I come out 5 mins later and there's a whole crowd with their pets lined up to take pictures with the Santa . I'm not sure if they discriminated me or they just didn't want to tell me that they were open but never again am I coming to color and leash pet shop? I've never had this experience before and I hope none of their future customers experience this as well.

I moved to this county a year ago and was pleased to find a good pet store where I can buy my dog…read morehis raw food. Usually every 10 bags of food you buy you get the next one for free. Than they changed it to every 12 bags you get the next one free. That's fine. But we kept noticing they kept telling us "your next one is free". GREAT. After three attempts to get our free bag of food they would say "next one is free" We started keeping track and noticed they are scamming us. So we are no longer coming back. Which sucks because I would like to keep this company in business but they aren't valuing their customers.

I love the HB Pet Supplies Plus, they always have a good stock of my doodles fave food and toys…read more The staff is incredibly helpful and sweet, and ask if I need help loading the food in my car. They run great online sales as well and the pick up in store option is seamless. I get a thank you note with the cutest hand drawn puppy on it when I pick up.

Wow! I and BLUE JEANS, my dog, love this place…read more Really clean and organized with lots of brands. They are super affordable and there's also the dog wash. I've used it twice now and find it really convenient. There's a stamp card for 5 washes for $40 - not bad at all! There's 3 shampoo options and some brushes available. If i had some feedback, i wish they had supplies to wash my dogs ears too - a few other places have it and it's super clutch. My pup likes to go in for whatever's on sale (i persuade him) but he especially likes their bully sticks. He'll pick it out... (i pay)... and he'll walk it allll the way home

My Lulu loves it here. She's always looking forward to coming to them. Very nice couple. They are…read morevery caring and warm. She loves them. She goes in by herself and refuses to go home without treats.

I was quoted $90 for grooming (haircut, bath, nail trim, ear cleaning) but was charged $100 at…read morepickup. When I showed the text with the agreed price, the lady changed her reason, saying my cat was "difficult," which is not true -- my cat is very calm. I also saw she had originally written $90 in her notebook and then changed it to $100. This feels dishonest and unprofessional. Never comback !!! I like the man because he more truly than the lady

Lots of parking, pretty good sized, organized, clean, Petsmart. This location offers grooming,…read morepuppy training, various pets adoption (I saw cats, hamsters, fish, lizards). So happy I stopped by today, scored puppy pads and a cute pink ToP Paw brand harness on sale for my pup. She loves Petsmart, her tail wags every time I tell her we're going to Petsmart. Your leashed dog is allowed to walk with you ! I appreciate this store for the wide selection of brands for food and treats . My yorkie pup likes her Hill's Science brand kibble, I can't find it at Target stores. We love Petsmart for all our pup's needs :)

Thank you for helping me celebrate my birthday boy at the Birthday +Gotcha Bash!…read more We received excellent customer service and are so grateful for these types of events!

I've been going to Pet Supply forever & have always loved them, but I felt compelled to write a…read morereview after my visit tonight. Long story short, my 3 year old mutt rescue dog is INCREDIBLY picky with food and has had digestive issues his whole life. The one semi-consistent food he's been eating for a year has gone from "okay" to "not anymore" quick. After 3 years of trying every single option with little to no results, you begin to feel defeated, lost, financially suffering, etc. That was me tonight coming in for ANY advice beyond the 50+ things I've already tried. Cody & Derrick (hope I'm spelling his name correctly) were empathetic, SO knowledgeable, and patient. They both heard out what I've tried, what results I'm hoping for, etc. and never once did either of them give the sense that they either didn't believe my exhausted efforts and/or weren't equally as invested in offering/workshopping new potential routes for my dog. Any pet parent who will do anything for their baby yet yields little progress knows how devastating this can feel, so walking out of the store tonight I had so many informed options (a Plan A, B, AND C for the next few weeks) that gave me a genuine sense of hope I haven't felt in a while. I am moved by people like Derrick & Cody who care about people's pets like their own. So, beyond offering a million amazing products at a great price, they offered knowledge and genuine compassion--which, to me, makes me the most loyal of customers.

Came in to return some beef cheeks that my dogs didn't know what to do with when I presented them…read morewith it. They gave me credit for them. I ended up buying a cow ear and two rabbit legs.

This is my update on previous review. Let me be clear, in my last review , i had an issue with…read moretheir policy against corporate, not against the store. Finally coroprate hired someone right to resolve their website correction ( technical service) to fix their issue. Now my account being cleared and finally my well deserved free dog food bag promotion got awarded to my account. Thank you.

Great place to find great quality dog and cat food . Staff is friendly and helpful. It's difficult…read moreto find good quality dog and cat food nowadays !! I I don't live close by. So I do drive out of my way to get to Centinela Feed & Pet Supplies. It's worth it!!

I called them to see if they got a medicine that treat ich and they did and was really helpful…read more They showed me proform c and that help my pond so much and saved my koi. I would recommend going here.

Went to look for some koi fish for our pond and picked up 10 beautiful fish. Prices were very…read morereasonable at just $35 for 4" sized fish and $45 for ones that were a bit larger. Healthy fish. They provide a beautiful splash of color to our pond. Service was friendly and we didn't feel rushed.