Unique selection of animals I love this place! Every time I go in they have something new and…read moreunique! Check it out but only if you want to leave with a new pet

Great selection, but both times I went in there it smelled awful. Worse than any other pet store…read moreI've been to. We bought a red tail boa who was doing great, he is still alive but we've had to be at the vet constantly. Don't know if it is from this place, or just a sick snake. Staff is very knowledgeable though. Updated, there were multiple dead animals this time

This morning started with the words no dad wants to hear:…read more"Dad... it's an emergency." I didn't ask questions. I jumped in the car like I had a gunshot victim in the back seat. Turns out Skylar (my daughter's dog) had rolled head-to-toe in something that should require a hazmat team. STOP ONE: Pet Supermarket 930 Highway 81 E, McDonough, GA 30252 I ran inside begging for help. They turned me down, and their wash station was down due to weather. Not much you can do about that. STOP TWO: Pet Supermarket 1541 Highway 20 W Ste 120 McDonough, GA 30253 Same emergency. Same smell. Totally different experience. This location was calm, professional, and actually cared. Alexa deserves special recognition -- she was kind, patient, and genuinely tried to help us even in full Code Brown Emergency conditions. No judgment, no attitude, just great customer service. That's why this location gets 5 stars. Employees like Alexa are the reason people stay loyal to a store. Highly recommend this location -- and especially Alexa -- preferably on a day when Skylar is not a walking crime scene

Third trip here in an effort to begin being an aquarium family. This time it was to return a broken…read morethermometer and to ask about a foreign creature that has appeared in our tank. Amaya was very helpful. When we were given a piece of filter, it had snails embedded on it. Now we have these snails multiplying in our tank. . OUCH!!

Beautiful store. Immaculate! Gorgeous fish. Wide variety. Extremely helpful staff. Worth the drive.read more

My fiancé and I had the privilege to visit this store, and meet Matt and another gentleman I can't…read moreremember the name of, and might I just say WOW the staff is amazing always ready to answer every question even when they are busy. Super knowledgeable. And they really treat you like family. The store was super clean. We live about an hour from the store and never have an issue making the drive for this scale of product, knowledge and customer service

Joel is a wealth of knowledge after being an aquarium specialist for 30 years. He helped me out…read morewith my goldfish and tank. His son David has been working with him for years and is beginning to take over the business. He is also so knowledgeable!

I have to say, anyone who has anything negative to say about Joel, The Atlanta Fish Guy, really…read moredoes not have a clue! Joel has serviced our 180-gallon fish tank for probably 10-15 years. You really don't know what you've got with Joel until you find yourself without him for six months! Our tank had a lot of rock in it because it was originally a salt water tank, which Joel converted to fresh water years ago. Due to having problems with his shoulder and all the heavy rock in our tank, Joel had to stop being our maintenance guy. It was a very sad day for us when he couldn't maintain our tank anymore, but even sadder when after finding a new, supposedly professional fish guy (with good reviews!), he managed to kill every single fish in our tank! There were no mechanical, lighting or fish feeder issues, but a few days after a recent cleaning, our 25 or so fish started acting funny; all on top of the water in the corners. A few days later, every fish was dead. I immediately contacted Joel, with the hope that he could help us again or at least tell me who to call. He was here the next day! With his shoulder feeling better now, he and his son were able to drain every drop of water out and empty and clean all the gravel and rock. The tank is back in action and more beautiful than ever with Peacock cichlids and more plants than rock so it's manageable for him now. It's magnificent and Joel did the job in no time at all! So, here's praying for Joel to have good shoulders for many, many years to come because I NEVER want to be without him again! And after contacting the former guy with a more than nice text message about our ordeal and to tell him we're going back to Joel, his only response was: "OK." Joel is the absolute best and very reasonably priced for his expertise in the field! I feel very fortunate that we live within his service area. I'm sorry if you don't, but don't blame that on Joel for goodness sake!! We love you, Joel! And THANK YOU!!!

Chad and his crew were very professional, neat , and very knowledgeable about the work that they…read moredo. I have no problem highly recommending them.

From the owner: We specialize in Koi Pond Building, Waterfalls, Pondless Waterfalls, cleaning, repair, maintenance…read moreand Koi Fish, call or text for more information! 678-780-1073

My PetSmart Experience Today…read more 7 a.m. drop-off energy: Thought I was slick being the first appointment. Joke's on me -- late open + one worker special. The "one hour" promise: Turned into "your baby will be ready at 9." That's not one hour... that's an entire Netflix binge. App vs. Reality: App said "ready." Phone call said "not ready." Store said "we don't even open yet." Y'all, PetSmart out here running three different storylines. Me to the register girl at 9:03: In my head -- "Ma'am... you don't see me with this full cart?" What I really said -- "Are you open?" Takeaway for me & other pet parents: No more 7 a.m. appointments. They're on PetSmart Standard Time (PST) and it clearly runs 2-3 hours behind. Bring your laptop, patience, and a snack.

We must be suckers for punishment because this was our third strike with PetSmart grooming -- and…read moredefinitely our last! The first time, we made an appointment, dropped our dog off, and were told someone canceled it without even calling us. The second time, they claimed he wasn't up to date on his shots -- even though they're the ones who gave him the shots! And now, the third time takes the cake: we scheduled a mini groom and clearly asked for a bath, haircut, nail trim, and teeth brushing. Six hours later, we show up and he's only had a bath. No cut, no trim, no brushing -- nothing we asked for. They told us we "didn't say haircut," which is absolutely untrue. At this point, it feels like they just don't care. Our dog looked worse coming out than going in. Never again.

Took my baby into McDonough Petsmart for a groom. Worst groom my dog has ever had. Does his face…read morelook like it was touched? She hurt him and he's still hurting

We had Lee A and it was fantastic a wonderful grooming job and nail trimmed! Our dog looks…read morebeautiful clipped just like we had requested definitely will request Lee A again