Our girls had not had a bath or full grooming in two months! We're in Utah for two weeks and I…read moreused Yelp to find The Grey Dog. We were able to get on the schedule and the dogs look wonderful! The place was clean, and everyone was friendly.

Our Cockalier looked great after Debbie's cut. Time to book again! They also carry raw…read morefreeze-dried dog food!

Justin at the front register helped me return a bunch of items after they were closed and saved my…read morebutt on Christmas Eve!

I made an appointment to have my dog groomed by Sierra at petco grooming,…read more We talked with her for quite a long amount of time letting her know the limitations our Dog has, she has a bad back right leg, and can't stand for long on it, she told us that she loves to take dogs with problems because she said she really cares about her customers pets, she said it would be no problem for her to take our dog in for a grooming, so i scheduled an appointment for 2 months down the road, that day was today May 8th 2026, I had my dog there 15 min early just like the appointment card says to she was not there, so i waited for her when Sierra arrived she asked me what i wanted done and i told her she printed out the work order, but then she said she had to go talk to her manager to see if she could groom my dog, after about 15 min she came back and said she couldn't groom my dog because her manager said the dog had to be able to stand the whole time of the grooming and would not let her groom the dog, nothing like that was said when we made the appointment, you can't trust what Sierra says and the Manager should have at least had the Courtesy to come tell me in person, it was very bad CUSTOMER SERVICE or none at all. as you can see with a 1.9 rating poorly managed and staffed store you should go somewhere else or shop on line.

This is a great pet shop with very knowledgeable, friendly and helpful employees! Last week I…read morevisited the Washington City shop in the hopes of "magically" coming up with a new and improved food plan for our 10 year old kitty. I was fortunate to pose my questions to Kat, who is the manager of the Washington City location. She is amazing! She addressed my concerns and questions regarding our kitty's current diet and made suggestions. We are transitioning our kitty to a raw food diet and I am so thrilled with the progress and improvements so far. Kat is so friendly, kind, encouraging and knowledgeable. I'm grateful to have this resource in our area so that we can care for our sweet furry family members in the best way possible. I highly recommend the Bone Appetit pet stores and particularly Kat, the Washington City location manager.

So let's start with the positives! This place is cute, clean and has tons of healthy options for…read moreyour pet. It also happened to be the only place in town that carried my dogs prior pet food (small batch pets). I started coming here weekly about two years ago. Initially I really loved the customer service here. Some younger girls were working and not only did my pet love them- but I did as well. They were warm, helpful and outgoing. Then something shifted - I walked in one day and the owner Kate was discussing prior employee with another customer. Bad mouthing them and discussing how the had moved to work for her "competition". Maybe I'm just too "community over competition" oriented but this experience put a horrible taste in the mouth. Everytime I've seen Kate the owner after she's just very off putting, she's condescending and rude. Not a friendly woman in any form. There are other local pet stores in stgeorge that you could patronize that undoubtedly treat their employees, past employees and customers with more kindness. Also, the owner is VERY money oriented. It doesn't really matter how much you've been there-there used to be free samples which they now charge for.

We got our Husky from here a month ago, and I have to disagree with all the negative reviews that…read moreare being left. There is NOT a "only one puppy" policy, we literally played with almost all of them. The staff were absolutely wonderful and very helpful. And our pup hasn't been ill once since we brought her home. The only thing they required from us was to do a fecal test with our vet within the first 72 hours of bringing our puppy home to make sure everything was fine, and sure enough, there wasn't a single issue with our pup whatsoever. Our vet said she's as healthy as can be. Maybe we just got lucky, but we truly are very happy with the service and will be using them again when we decide it's time for another fur baby.

Thank you so much, we've been looking to add a new addition to the family for years. We have…read morefinally found him while on vacation in Zion. The staff is super helpful and friendly!!

We drive 80 miles for the amazing grooming for XLarge dogs !…read moreThe staff are great with our over 100lb each furbabies that sometimes try to head the other direction when they see a small dog. The furmanator brushing and bathe is worth the wait.

I went there for an item I needed for my little dog and found out they carry Stella and chewy line…read moreof dog food which I had ordered on line. Now I can get it locally being my dog is "SPECIAL "

I had the pleasure of hanging around the Puppy House. The owners Chris and Andy are great people…read more The dogs are all very well taken care of and they get so much love from everyone. The glass aquarium that one lady spoke of is not an aquarium. Every cage has individual ventilation system. They are climate controlled. Its a safety measure to make sure that the puppies cant get cross contamination. In the time I was there, there was no sick puppies. All the puppies that come in are very healthy. I really enjoyed the time I spent there. I really enjoyed loving all the puppies and watching them go to great homes. I think people need to do the research before giving a negative review.

I'm a rescuer and have rehabilitated 100s of dogs. What the is this place?!? Just walked in and…read morewalked right the heck out, thinking it was pet food. Sorry but selling dogs out of aquariums is gross. It smells like dead meat in there, too. I'm good. I'll head over to a place who doesn't sell dogs out of a fish aquarium. Shame shame.

This is a fun pet store. You can pay $10 to play with the puppies. My mom paid an employee to play…read morewith a puppy and my brother in law also paid to play with a puppy but he paid a different employee than my mom. The employee that helped my mom took her I.D and held it while we played with the puppy. The employee that helped my brother in law didn't take his I.D. When my mom was done she gave the employee back the puppy and my mom spaced on getting her I.D back and the employee also didn't think about it. We are from Salt Lake so the next day we drove home and we were flying out to Puerto Rico a few days later. My mom realized she never grabbed her I.D once we got home. She had to hurry and have them mail to back to her before our flight to Puerto Rico. It was very frustrating.

Really upsetting experience here. They're selling a four-month-old Wheaten Terrier stuck in a tiny…read moreglass cage, advertised as "discounted." A bunch of people from the Wheaten group wanted to help, but when they called, the store kept changing the price -- quoting anywhere from $2200 to $3500. Feels like they're just trying to cash in on these poor dogs. Coming from California where stores can only sell rescues, I was shocked this is still happening. It's clear they care more about profit than the animals. Please consider adopting from a shelter instead -- these dogs deserve so much better.

Family friendly & pet friendly pet store with supplies, adoptions and a great dog bath system. They…read moresupply everything but the sheets for cutting. But you could always buy some there ;) Sam the owner was a great help explaining how the dog wash system works. We were much more confident about cleaning up our pup. They even have a platform for smaller dogs.

Yesterday was spa day for our 3 fur babies. Usually they HATE this day!!! Not with Greta, they all…read moreLOVED her. She calmed them down. Never seen them look so perfect. Plus they got the extra care ....teeth, nails etc. Jannie was a wealth of knowledge with treats and food etc. thank you we will be back

Starting with the good. The people are friendly enough, and there was a girl that was very…read moreattentive and wanted to be helpful. Now the Bad. They have a limited selection. What they do have is WAY OVERPRICED!!! Everything is WAY OVERPRICED!!!

They could improve everything. You walk in it stinks. The fish tanks are a disgrace. I guess it's…read morethe manager but he is very rude. They should be investigated for animal cruelty. Terrible terrible

We have been in there several times. The owner has always had a bad attitude with us. She gets…read morereally snippy with my kids. She acts like we are idiots, and she is so superior when is comes to pet knowledge. If you are going to be a business owner, learn some customer service skills. We had finally makes a decision on what we were going to purchase, and we're planning on going back today. After the experience we had, we will never go to her store again. We will make sure everyone we know will not go there as well. My kids were not running around like crazy. They are not those kind of kids. My son ( who is a fairly calm 9 year old ) was playing with the rabbit- who seemed to enjoy the attention. You could have simply told my son it could scare the birds- instead of sharply saying " I'm going to have you stop. It gets enough exercise during the day". I would stop my kids from being crazy- if that was actually the case. The other time- you started to set a bird on my daughter shoulder- without warning and she flinched out of reaction. You told her she isn't ready for a bird. You completely broke her heart. As you have seen, my daughter has been very interested in a bird and has tried asking you a lot of questions. Honestly very disappointed in your people skills. Also, you do not try to educate. You talk to them like they are beneath you. From an online source: "Some people don't realise just how much exercise rabbits need. They should not be kept in their hutch all day long without any form of exercise. A lack of exercise can lead to serious health problems such as obesity, poor bone and muscle density and urinary infections." www.timeforpaws.co.uk ' owning-y... Owning Your First Pet Bunny Rabbit | UKs #1 Pet Blog - Time for Paws