I don't go there often, but when I do, I don't have to give my account number or anything because…read morethey already know who I am. Most banks mercilessly charge fees, but since merging with Provident Bank, I've actually RECEIVED $140.02 in cash back for using my debit card (that's just four months). They also have free coffee and a machine that automatically counts coins (no fee for that, either).

This is the by far the worst bank I have ever worked with. I (unfortunately) have been with this…read morebank for the past 28 years and they have been making a decline over the last 10 years or so. At times I've showed up to cash a check and they don't have cash available. They have closed several times do to so to computer or "system" problems. When I need a notary they charge $30. When you have been with the same bank as long as I have there shouldn't be a charge especially when UPS has one on staff and only charges a few bucks. When you need a banker to talk to - you have to make an appointment well in advance so a banker can see the maybe 2 to 4 appointments that she has booked for the day. Used to be you could walk in and you sat in their lobby and within a few minutes you were able to talk to someone. The list goes on and on with this place and its almost comical at this point. One shining note is the tellers are their only saving grace - always nice to talk to.

I opened a new account in late May 2022. As a new account…read morethere is a 7-10 day wait for review make sure Deposit clears. Wells Fargo sends me a letter verifying that on June 24th the funds would be available. I go into Doylestown branch complete withdrawal form as well as showing the bank my letter from Wells Fargo. The teller calls the manager who refuses to let me withdraw money, and gives me a hard time claiming Fraud? The check deposited was from a known customer who never had an issue. Plus the Warminster Pa. Branch manager claimed the person who wrote the check was telling them the deposited check was a fraud? Followed up person who wrote check was never Called by any bank. I finally got my cash. Terrible people to do business with.

For those interested in finding a bank who actually cares about your banking experience, go to…read moretrumark. I have never been to a bank where the staff is so honest, transparent, friendly and flexible as they are. I came to this branch with my aunt and observed how friendly the staff is. I am not a customer yet, but I will in the upcoming future! They have very competitive interest rates for loans especially mortgage loans.

I like the people there, but their Corp processing for lost or stolen debit cards is horrible. I…read morewas told 7 to 14 days for a stolen Debit card? Who makes customers wait that long these days for a stolen or lost card? I had my wallet stolen and I got all my credit cards within 2 business days of reporting it except these nitwits. Then, when I decided to go get the card in person after waiting a few days painfully, they said the system was down and couldn't activate the new card I received at the branch! Hours later, I call them and the system is still down. Are you kidding me? A Bank, or CU Down for more than a few minutes? I told them if I didn't have it up by end of day I'd escalate. This is my escalation. Maybe one day they will learn to get it right!

The Best Bank in the area, Great Staff, Great Manager a good solid Famly type Bank and very…read moreprofessional. Highly Recommend.

I've been a customer of this bank since 1998, starting at the Levittown branch. They are the…read moreabsolute best. They know who I am, they are always polite and helpful and there are no ridiculous fees like other banks. I've never been unhappy with their service and that's actually saying a lot for me, I'd say I have pretty high standards. They are just good people and they have always worked hard to help me when I needed it. I opened this account when I was 17. My husband also opened an account with his local bank at 17 which was NBT, then it was KNBT, then it was National Penn, later it was BB&T and now Sun Trust or whatever it is?? For him it changes hands all the time and when it does he's getting charged for services that were free when he signed on, and getting charged fees that never existed before. None of this has ever happened to me here! After 22 years I have confidence this Bank is here to stay, they've actually told me they won't sell, which is really reassuring. And they really are the best bank. I lived in the Lehigh Valley for a decade and never had to change banks. They worked with me to keep me as a customer.

In the basement of my mother's house, my girlfriend Kaitlyn gave me an unspoken ultimatum that…read morewould forever change my life: "I mean obviously, I have to go to New York. I'm not deferring a semester at ASDS just to wait for you to leave your parent's house and join me." "Of course. I wasn't suggesting that." "And you know you have a place to live once you get to NYC. You don't need much money. It's the three of us in a one bedroom, Brian." "Right, but I'd need to contribute at least a few month's rent." "True, but what do you have in your savings account?" "About $400." "That's it?" "Yeah. Well, I had to live off of my savings when I quit my job." "Live off of what? Your meals and lodging are all provided for you." "Well I spent a lot of money on trains and gas to see you." "Of course but... listen, you know I love you and I'll wait however long it takes for you to get out to the city, but I mean, it'll be tough with my class schedule to talk every day. We'll certainly try the long distance-" -"Try the long distance?" "Yeah. I mean you could meet someone." "Meet someone?" "You know what I mean. You could meet someone out here." "In Doylestown, Pennsylvania? Have you met the snaggle-toothed women out here?" "Listen, of course I'm going to wait for you. I just don't know how long I can hold down a long distance relationship. " "And if one of us meets someone..." "Forget I said that. We'll try to make it work." Suffice it to say, I was at TD Bank the next morning with a cup of coffee in one hand and a trash bag full of coins in the other. Back in the good old days, TD Bank provided the very neon green safe haven one needed to dump all sofa-cushion extracted currency, spread it out on a cheese grater tray, and convert the metallic shame into something useful. The fact that the TD coin counter may have been skimming from the top of these investments made no difference to me. I was desperate as all hell, and needed cash quickly, but when the little receipt printed and the screen displayed my total, I nearly threw up on the machine. To think that five years of loading a giant mason jar in my bedroom with loose change, would only yield me a meager $143.11 was astounding. "Fuck this," I thought. "I'm opening up a savings account." After a bit of a wait on a stylish egg chair pulled straight out of a James Bond villain's basement, a slick customer service advocate with a name tag probably spelling "Jim" shook my hand and escorted me to sparse table with a monitor. "How can I help you today, sir?" "I need an account. Something with interest." "Okay." Said probably Jim with a bemused smile. "I could start you on a standard savings account or perhaps a CD." "CD sounds good. What's that?"' "Well it's a federally insured certificate of deposit and functions like a savings plan with higher interest. "Sounds great. Let's do it." "Just do you know, you will have less access to withdraw, and it will require a minimum investment of $2000." In the ATM vestibule, I counted out my bills and stuffed them into a cheap leather wallet. 'To hell with TD Bank,' I thought. I'll save in cash as long as possible, and I will be rid of this town soon enough. Peering back through the freshly polished glass doors to the main counter, I took note as a smiling teller carefully endorsed an elderly woman's check and placed the deposit slip neatly into a scanner, handed her a receipt, and wished the woman a nice day. I opened the door for the neatly dressed retiree as she neared the exit. She said nothing.

They denied a transaction and when I called the automated line it asked me if I made the…read moretransaction and I said yes. They said it will remain denied even though I said I made the transaction. I have been on hold now for 53 minutes and nobody has picked up. They say Legendary service, I can think of a few other terms to describe their service.

Im not sure whether its this specific location or not, but trumark has massively gone downhill. Im…read moreactually leaving because its so bad. constantly flagging my account for "suspected fraud", then didnt catch actual fraud - their reasoning they told me was because "they cant actually catch fraud".....so in other words, their algorithm is useless and it exists just to be a pain in the ass with its inaccuracy. So their algorithm constantly flags things as fraud, like literally multiple times a day every week im going through this bullshit. Then on top of that, i had to cancel my debit card because of the actual fraud, i was waiting on the new one to be sent - THEY NEVER SENT IT. apparently because they thought it was "sketchy" meanwhile ive banked with them for years....how interesting that you think im sketchy while you ignore the years of track record receipts where theres never been an issue with me . the worst part is they didnt even let me know...so ive been without a debit card for OVER A WEEK!!! So yeah, they dont operate with logic or professionalism obviously and they definitely dont give a shit about their customers. I will seriously be telling every single person I know to never ever bank with them and how awful they are.

I was extremely happy with the speed and accuracy with which they helped me setup new checking,…read moresavings, credit accounts for myself and basic accounts for my young adult daughter. Our new accounts included free checks and a low introductory credit card rate for debt consolidation. TruMark's customer service and banking incentives are among the best I have experienced and would recommend it to anyone looking for local, friendly personal service.

This bank branch is absolutely horrible! The employees are down right rude…read more I withdrew several hundred dollars at the drive-up window. When my money was received, it was short $200!!! I was treated as if I stole the missing money. I was left sitting in my car for 20 minutes, while the incompetent teller "counted his drawer". Twenty minutes!!!! Finally, after being totally ignored in the drive-up, I entered the bank, where I was treated like a common criminal. After the incompetent teller came up $200 over, I was thrown my money. Yes, THROWN!!! No one ever apologized to me. My family and I have been customers at this bank for over 25 years and this is how they treated us. Like lying thieves!!!! My next step will be to contact the branch manager, although after how I was treated today, I don't expect much.

They NEVER answer the phone!!!!!!! It is impossible to get through to a manager or a teller.read more