They have been my pharmacy since I moved to Astoria 9 years ago and go above and beyond for their…read morecustomers. The best customer service ever. Love them!

I've been here only a a few times now for refills. I agree with the review before me that the mask…read morewearing is really not up to code, but that didn't deter me much. I am more upset with getting there and being told that my medicine is no longer in stock (even though I call and confirm the evening which I will be coming to pick up). The staff really doesn't even care the slightest, nonchalantly gives the "oh, I gave away the last one of those prescriptions earlier today, so you'll just have to come back when we get more in stock" speech. What? Umm. The hours are really not convenient for someone who works long hours and they are closed on Sundays which doesn't help. To not even be a bit empathetic or pretend to be upset about having a customer come there, just to be turned away AFTER CONFIRMATION of pick up date is actually disgusting customer service and plain rude.

I can't say enough great things about this pharmacy. They are always helpful and always willing to…read morego the extra mile to assist in whatever insurance and prescription issues I may have. The location is convenient and they offer free delivery if you can't get there. Amazing staff and amazing service. They also have a great selection of candy!

I would not go here. I went into fill a prescription, and I was there two weeks prior - same…read moreinsurance and everything, no issues. I get there and the lady tells me they don't have my insurance info for prescriptions. I told them that was odd, considering I had just recently been there. I gave her my card as I did last time, and she told me it was the wrong card - that I needed something special to have my prescription covered. She tells me it'll be $85.00. I am like, this is NOT right, because I have great insurance. I call my insurance company, they give me the info, and I go to the girl at the counter. The girl at the counter says they have my info on hand - that the info I just got on the phone is the SAME thing they have in the computer. She goes back to privately talk to the manager. Suddenly the cost of my prescription drops $50.00. If I didn't protest and call my company, they would have charged me $50.00 more dollars for no reason. Probably would've just pocketed it. On top of that, the pharmacist wasn't wearing a mask -- this is a healthcare-related facility, sick people are coming in here all the time, why aren't you wearing a mask!? And they also allowed customers in here without a mask. Feels like a shady place.

I needed to pick up prescriptions late in the day yesterday but got stuck late at physical therapy…read more Metro Scripts closed at 6pm & delivered my scripts to me at PT. Metro Scripts goes above & beyond time & again.

We are CVS defectors who found a refuge at Metro Scripts. Yaffa is what a pharmacist should be:…read moreattentive, thoughtful and professional. She has helped me in many ways. She goes above and beyond to help me get the scripts. She calls me if the script is delayed. She calls other pharmacists to get the meds if she cannot fill it in time. The phone is always answered by a human being. Today, she helped me get a script and called my insurance company to get support. Ultimately, she got it done. After being abused and ignored at CVS for way too long- I hope that others joined the CVS exodus and run, don't walk across the street to Metro Scripts

Workers are patient and helpful ! They always have my medications ready for me on time.read more

The pharmacist and technician are friendly and knowledgeable. My family has been coming to this…read morepharmacy for the past 5 years. Only draw snack is that they close earlier than Walgreens and so sometimes I'm left with no choice but to support the big chain.

The best pharmacy hands down they are very quick and reliable always have what you need and answer…read moreall your questions

TL;DR Received 16 of a 30 pill prescription, with an "owned 14" handwritten on bottle. Pharmacy did…read morenot mention pill shortage in 3 phone conversations. I switched to Flushing Pharmacy at my last doctor's appt from a large chain in an effort to support neighborhood businesses. A pharmacist called soon after to receive my insurance information, which I provided over the phone. This pharmacist offered to have my medications (some of which are controlled substances) delivered later that day. I explained I had an appointment and the delivery would need to happen before a certain time. Later, another pharmacist called to explain the delivery would be a few minutes late. I asked that my delivery be moved until the next day, when I would be home more of the day. This itself was not an inconvenience. The next day, I received another call to confirm delivery. Delivery person arrived during scheduled time, and I paid with a check. When I counted my medication, a popular on-brand prescription only had 16 of the 30 prescribed pills. On the bottle itself, the QTY: 30 was crossed out in pen and "16, owed 14" written above it. I am appalled that a medical service would send me a partial prescription of an expensive, on-brand medication that I paid for in full, and not mention a shortage during any of our three phone conversations. This is at best terrible business practices and at worst, fraud. Additionally, in hindsight, it is a terrible sign that a pharmacy would offer delivery of a Schedule IV drug (one of my other prescriptions) to someone who has never appeared in the store and whose identity they have not verified. Please support local businesses, but not this one.

This is an EXCELLENT pharmacy! I switched over to them while temporarily living in Rego Park but…read morenow even being back in Brooklyn I still use this pharmacy! Arthur is an exceptional pharmacist and will very kindly answer all your questions. Unlike those big chain pharmacies that could give two shits if something happens, this pharmacy has bent over backwards to make sure I have my medicine (which is beyond important as I am a type 1 diabetic). I highly recommend using this pharmacy; also, keep in mind, they deliver so even if you aren't in Rego Park, you can have your meds delivered which is totally worth it!

One of the best all-around thank you so so much! You will not find better pharmacy or better…read morepharmacist in New York City. Thank you again so much Arthur and the whole staff! Fahrije Farrah

I Am Pleased With The Excellent Service and Pleasant Manner in Getting My Prescription Delivered…read moreto Me. Kudos Big 6 Pharmacy.

They don't communicate here at all. And the hours are never consistent . The "pharmacist" are also…read more rude everytime I go here. I plan on transferring all my future scripts to a diff store that's further away for me just to not have to deal with this anxiety they cause me.

Actually a place that goes above and beyond! I had an eye drop costing over $500 and was not…read morecovered - fully ready to shell out cash each month because you only have one pair of eyes. Kenny worked hard to get a coupon for me, and then when the coupon expired, he got me a generic for 1/100 the cost of the brand name. This is all without any input or any request for me, cause I was ready to pay the full price! BIG SHOUTOUT TO KENNY AND MICHAEL! LOVE YOU GUYS!

With 12 degree weather I began experiencing an asthma attack and needed a rescue inhaler…read more Pharmacist Michael immediately recognized my wheezing/gasping and stepped in like a true medical professional. HERO !!!!!!!Beyond grateful to him and staff for their understanding, support and care. Humanity and community at its finest !!!!!!!! As a clinician myself, I will never not pass by this wonderful neighborhood pharmacy and not be forever grateful. Full recovery ‍thanks to pharmacist Michael Grinman. Breathing well to return the care to my fellow patients tomorrow.