One of Killington's finest outdoor shops. In Rutland instead of Killington so no price bloat for…read morebeing on the mountain. Ice skates, boards (snow and street), ski's, and everything else. Very knowledgeable sales staff volunteering to search other stores and bring out of season items from the storage area. Sales staff new my size by looking at me and all of the details of the ski jackets I looked at.

Bought Elan ripstick 96 from Kevin yesterday. I demoed it during the day. He was very knowledgeable…read moreand picked a great ski based on my size and riding style Would buy from them again Also gave me a reasonable price

Great store and helpful staff. I purchased boots from here and staff was knowledgeable and has been…read morehelpful every time I've gone in. Cute clothing selection as well

Ray did it again! After an ankle fracture I needed adjustments to pick up space in my boots and…read moretighten screws. BRAVO! Excellent job Ray - THANK YOU! Ray added cork fillers to the sides that made the boots feel sturdy and snug - EXACTLY what I needed! Thank you Ray and Surefoot!

After a season of skiing, probably 50 days, the integrated Surefoot boot heaters ceased working!…read more One month one of them, and then next month the other one. Commendably the shop managed a fix, with external heaters and wires running up the outside of the liner, but that's not what I paid for or what I wanted. The problem with external wires is that when liners are removed or inserted it is very possible to dislodge a wire. That was part of the attraction of the Surefoot system in the first place. There is an engineering or production problem here, which needs fixing.

They should have people working there that actually know what they're doing tried to punch my phone…read morenumber in so I could get the rewards number broad typed my number In 8 different times before I finally said forget it. Oh and I needed new fishing bait, I get there and the sign says buy 3 get 1 free Apparently you have to buy 10 before ones free. Maybe a sign saying that would be better

I bought a canopy on Fathers day for a soccer tournament. After about an hour of use, the wind…read morepicked up and broke one of the legs on the canopy. Carol was one of the Managers and let me exchange the canopy with no questions asked. She could have told me to take a hike but took care of the customer which is hard to find these days. Five stars.

I've been to a lot of ski shops, both retail and rental; I've never been treated so well or been so…read moreimpressed by the expertise and customer service of a group of techs. They entertained every question I had without ever making me feel rushed, gave me honest advice on multiple aspects of my gear and setup, and didn't once try to upsell me even though there were multiple opportunities for them to do so. Moreover, they went so far as to give me a couple complementary bonuses. And in addition to having a fleet of excellent all-mountain skis, their mogul demos and bump skiing knowledge is sincerely unparalleled; I've never seen anything else that compares anywhere in the country. I genuinely couldn't be happier with my experiences with Forerunner and am ecstatic that they exist. I trust them completely and look for excuses to give them business.

Some of the nicest people on the mountain. They support VT Adaptive Ski & Sports…read more *Extremely knowledgeable.* Sell only the best (& most stylin' ) gear. Terrific place for a season tune. Just past the Bakery on the right headed to the mountain. Did I mention they are some the nicest people on the mountain?

These guys are Awesome!! We showed up 90 minutes prior to closing in desperate need for help with a…read morebrake problem on a TT bike, which needed to be fixed prior to stage 3 of the KSR the next morning. The mechanic (didn't get his name) was able to fix the campagnolo issue in time and saved the day! Highly recommend!!

Not good! I called Alpine Bike Works on Friday June 12th. I was told they had one Santa Cruz…read moreMegatower CS X-large bike in stock; however, it was still in the box. I stated that I would be stopping by on the morning of Sunday the 14th to check it out and purchase it. I was told the bike would be ready and waiting for me. I arrived at the shop on Sunday 11am only to discover the bike had not been pulled, unboxed and assembled yet--a process that takes between an hour to an hour and a half. I had just driven 96mi/2 hours to get there only to learn they failed to follow through with having the bike ready & waiting. As I left the shop, the Owner stopped me outside stating that he wanted to "help me". I asked him what exactly he meant by that, to which he responded "I'll have the bike built for you right now." Now, I'm thinking to myself this guy didn't have time to get it right prior to my arrival; yet, suddenly has found the time--My Time--to get it right after my arrival? Really? That's how it's done? I told the Owner I don't do business like this. No reputable business does. Since when did it become acceptable to presume upon a potential customers time? My plans for the day did not include waiting 1 1/2 hours for a bike build. This guy didn't even offer to buy me a cup of coffee while I waited. Furthermore, what prevented them from calling me ahead of time to inform me the bike wouldn't be ready & waiting? They had a day and a half! Also, I couldn't help but wonder as I drove home, if the Owner lost sight of the fact that as a paying customer, I was there to Help him and not the other way around. He needed to sell the bike; I don't need to buy. Lastly, if they can't be counted upon to assemble a bike when they said they would, or at least make a simple heads-up courtesy phone call, then what is there to make me think they can follow through with anything else? I can only imagine the headaches were there to be a warranty issue or a simple return. Not Good! Scott M. Colchester, Vt.

An excellent selection of ski, bike, camping, and general outdoor gear and apparel. Staff are very…read moreknowledgeable about uphill/alpine touring ski gear, which seems to be their niche. Some nice finds in the bargain basement consignment section. Trails from the parking lot connect to the Sherburne Trails network.

They had all the gear I was looking for and the people working there were extremely nice!read more

Snapped a binding at Killington. Darkside had solid options and prices to choose from. The staff…read morewas knowledgeable and swapped in the new bindings for free. Great vibe. Highly recommend.

Our daughter needed a top quality board for competition. John was beyond outstanding! Listened to…read moreher needs and nailed it, she found exactly what she wanted. Picked out bindings and mounted them. We went to have lunch so he could wax and do the bindings. Came back and everything was all set. We traveled a couple hours to the store and won't hesitate to do it again! The total was less than what I expected. Great customer service and extremely good value!

We did the upper pass tour and had the most perfect summer Vermont day ever! The bikes were great!…read moreWe still felt like we got plenty of exercise even with the pedal assist. Sean who helped us out with our bikes was great. Would love to do another tour!!

Amazing guys!! Want to have fun and exercise! This is it. We loved it. The viese were amazing. The…read moreebike help goi g up those hilos. We absolitly loved it. And will je back next year​