Great local bank with good hours and good customer service. Choose paperless statements so that you…read moredon't have to pay the monthly fee.

I had terrible experiences time after time but kept giving the benefit of the doubt and multiple…read morechances. They are extremely behind the times with technology. There are no transfer options available, no bill pay and a very antiquated online experience. Nothing flows easily. The customer service is not much better, maybe the service is 50/50 but as for resolutions?? Forget about it. No after hours team available, I give up now, no more chances and I will be closing my account the minute anything outstanding clears.

I was a victim of Fraud, Sarah the manager did not help me get the money back. She has the…read moreopportunity to help but did not. I would be weary about working with this bank as they don't seem to care about prudence or integrity.

Chesterfield Branch PNC has a FANTASTIC teller who immediately took appropriate steps and managed…read moreto allow my Carr Attendant to walk up to the Counter and get my new replacement Debit Card PNC disabled WITHOUT my knowledge even though I had EXPLAINED my situation prior and assure me it was "fine " the CSR at Chesterfield Branch went FAR beyond her job to try and rectify the previous experience. Oh, I only needed to show my Drivers License and NOT a vehicle Registration Certificate or Title to my vehicle. I didn't have either with me as Richmond Branch wanted to provide it but it wasn't my vehicle!! Advia Credit Union is FANTASTIC and wishing I saved my headache and went there in the beginning! Branches located throughout Michigan so I'll NEVER have another experience like PNC.

Had a great experience! When I emailed them to come in and get some auto insurance, they were so…read morequick to respond and awe me right away! Ricky was very helpful and very friendly! He was able to get me what I wanted and at a reasonable price! Thank you ! Definitely recommend!

Micheal is the best in the business thank you for taking care of me. For all your insurance needs…read morehe has the best rates around.

Excellent service and great rates for young drivers. I recommend FB and this agent. They are very…read moreeasy to work with

Very poor customer service. Receptionist talks over you, becomes short and flustered when…read morechallenged, and guesses at charges whether than figuring out the issue at hand. When it got close to closing time, she simply states "sorry, I can't talk anymore. I have to get the bank together." Most people stay later to do their job! Not interested at all in helping out the people who give them their paychecks. Will not be doing business with them anymore. Sad!

Long story short. I'm a single mother who just exhausted all my funds in a divorce case in…read moreNovember. Not to mention that my daughter is getting ready for graduation. Mr. Williams helped himself to my full federal tax refund on over 6,000. I'm not the only one. Yes I'm taking legal action. During my investigation I came to discover that he's using his daughter's credentials. He plead guilty to a similar case in the past. I can go on and on. I'm fearful this man knows everything about me. Please be safe. Do your research and read the reviews. If I had I wouldn't be here now, but I'm faithful, everything will work out. My email address is Tiffani708@yahoo.com. I guess my long story short wasn't so short! Thanks for listening!

This past year our small company was ripped off by this unscrupulous accountant named Derdrick…read moreWilliams. It would seem that although he has pled guilty in open court admitting he stole over $16,000 from us, we will never see a penny of our money back. After a couple of accountants didn't work out I switched us last December to an independent accountant named Derdrick Williams in Troy, Mi. As part of our agreement, I gave Derdrick full access to both Quickbooks and Square services to access payroll info. Mr. Williams took just a few weeks to decide that with access to Square, he would take advantage of that access to "borrow" money from Square Loans for a loan of $13,900. The added cost for the loan was $2,161, totaling $16,061.00. Square has conveniently taken a percentage of our daily gross sales until the loan was paid back (we actually just paid this off this week). I was completely unaware of this loan at the time, and Square made no attempt to check with us or send us any notification. Derdrick simply took the loan from Square Loans (a separate division of Square Inc.). They have insisted that they did nothing wrong and refused to help in any way. By the time I discovered the theft Derdrick had already transferred the $13,900 to his personal bank account. The same day, he transferred that money onto several gift cards. We soon contacted Derdrick, he acted offended when I confronted him on the phone. He claimed he was also angry that someone had tarnished his reputation! My wife and I gave him opportunities to come clean, but he stuck to his lies. We filed criminal charges with Police Department, where a tenacious young investigated, and months later an assistant prosecutor in Wood County, Oh. filed charges. There was a three-month delay to theoretically pay us in lieu of going to jail. As I suspected, has not paid us a cent. Finally last week he pled guilty - even his attorney knew he was caught dead to rights. The evidence is incontrovertible. Although sentencing is in January, the assistant DA is sure that the case will be a 4th or 5th degree misdemeanor. Not enough money for a felony, I guess. He is not going to get jail time, but more importantly we are never going to get our money back. We are a small company; we struggle to pay bills. This criminal has put us in a bad position financially. I know that the conditions of probation are a minimal nuisance. He won't feel remorse, he won't be even inconvenienced. Our anger and frustration have been present in our lives for almost a year. Countless hours, lots of sleepless nights, and endless stress will go unresolved. Complaining to officials in Michigan will also not make up for the money - and trust - he stole from us. DO NOT TRUST THIS A$$HOLE! These other reviews are family members.

I've been using DKSS for years. Bill Bork and Sue Virgin are the best and very professional, fast…read moreand accurate advice.

When we started our real estate and other businesses we had to assemble our team to improve our…read morechances of success. A very important addition to the team is a good CPA for our accounting needs including tax filings and tax planning. Some people like working with small firms or even single CPA firms. We prefer to work with a larger firm with depth of experience and knowledge that stays on top of the latest changes in tax laws and strategies. Also they work with many real estate investors so they have expertise in the areas that we need most. While the smaller firms may be lower cost, we have had some fairly complex issues to be dealt with and we're confident that our CPAs at DKSS, Laura Arens and Susan Virgin, were able to efficiently solve any problems for us. And I know that they regularly save us much more than what we pay for their services.