Great local bank with good hours and good customer service. Choose paperless statements so that you…read moredon't have to pay the monthly fee.

I had terrible experiences time after time but kept giving the benefit of the doubt and multiple…read morechances. They are extremely behind the times with technology. There are no transfer options available, no bill pay and a very antiquated online experience. Nothing flows easily. The customer service is not much better, maybe the service is 50/50 but as for resolutions?? Forget about it. No after hours team available, I give up now, no more chances and I will be closing my account the minute anything outstanding clears.

I was a victim of Fraud, Sarah the manager did not help me get the money back. She has the…read moreopportunity to help but did not. I would be weary about working with this bank as they don't seem to care about prudence or integrity.

Chesterfield Branch PNC has a FANTASTIC teller who immediately took appropriate steps and managed…read moreto allow my Carr Attendant to walk up to the Counter and get my new replacement Debit Card PNC disabled WITHOUT my knowledge even though I had EXPLAINED my situation prior and assure me it was "fine " the CSR at Chesterfield Branch went FAR beyond her job to try and rectify the previous experience. Oh, I only needed to show my Drivers License and NOT a vehicle Registration Certificate or Title to my vehicle. I didn't have either with me as Richmond Branch wanted to provide it but it wasn't my vehicle!! Advia Credit Union is FANTASTIC and wishing I saved my headache and went there in the beginning! Branches located throughout Michigan so I'll NEVER have another experience like PNC.

Had a great experience! When I emailed them to come in and get some auto insurance, they were so…read morequick to respond and awe me right away! Ricky was very helpful and very friendly! He was able to get me what I wanted and at a reasonable price! Thank you ! Definitely recommend!

Micheal is the best in the business thank you for taking care of me. For all your insurance needs…read morehe has the best rates around.

Excellent service and great rates for young drivers. I recommend FB and this agent. They are very…read moreeasy to work with

Very poor customer service. Receptionist talks over you, becomes short and flustered when…read morechallenged, and guesses at charges whether than figuring out the issue at hand. When it got close to closing time, she simply states "sorry, I can't talk anymore. I have to get the bank together." Most people stay later to do their job! Not interested at all in helping out the people who give them their paychecks. Will not be doing business with them anymore. Sad!

This company was great and a pleasure to deal with until recently. I've used this company since…read more2023 and had no issues until this year. I normally select direct deposit and have the preparer fees taken from my refund, which I will never do again. Unfortunately this year, things have changed. I did not get my refund as expected. I submitted a check trace with the IRS and an investigation with Green Dot bank. Green Dot provided me with the information that my checks were already cashed. Which was news to me since I always select DD. They have also provided me with copies of the checks, complete with a signature that is very obviously not mine. Now maybe it was stolen from the mail and I wanted to give Mr. Williams benefit of the doubt. However, when I asked if he could find out what happened- he went silent after multiple attempts at following up with him. Another suspicious thing is the status in Green Dot shows a status of "Printed by tax preparer" for my refund check. Again I wanted to give him benefit of the doubt, but I think we can all guess what happened there. I am filing charges and hope to get my refund, but it may be awhile. Very stupid on his part, check fraud is a federal crime. Please beware and do not use this company for your tax preparation. Mr. Williams has done this to others, just read the reviews especially on Google.

Long story short. I'm a single mother who just exhausted all my funds in a divorce case in…read moreNovember. Not to mention that my daughter is getting ready for graduation. Mr. Williams helped himself to my full federal tax refund on over 6,000. I'm not the only one. Yes I'm taking legal action. During my investigation I came to discover that he's using his daughter's credentials. He plead guilty to a similar case in the past. I can go on and on. I'm fearful this man knows everything about me. Please be safe. Do your research and read the reviews. If I had I wouldn't be here now, but I'm faithful, everything will work out. My email address is Tiffani708@yahoo.com. I guess my long story short wasn't so short! Thanks for listening!

Whatever you do don't not use their Saint Claire Shores office. Utterly incompetent CPA "Stacy"…read morehas sat on our tax returns since the beginning of April and they are still not filed - it's June now. Does not communicate or return calls. Always too busy. Useless.

I've been using DKSS for years. Bill Bork and Sue Virgin are the best and very professional, fast…read moreand accurate advice.