Recently my family and I came in to clean up some debt and without hesitation Gary Phillips was…read moreable to help us. he is friendly, very organized and had us answers very quickly.My family and I have been members since this place was called joint military,that is a long time. I highly recommend Gary and thank him for helping us..

Do not get a loan from them. There was a lack of communication on their end and my insurance…read morelapsed. They raised my payment 200 dollars to cover lapsed insurance which no one communicated anything.

Worst credit union ever. Sent me tax forms when I never saw a penny of what they are claiming. I…read morehave NEVER received tax forms from a credit union ever in my life. Also treat you like a bank not a credit union. They absorbed Another credit union I had a signed contract for loans through and arent honoring anything! Absolutely DO NOT open an account here! They are the absolute worst!

i use o like credit union in till someone went through my PayPal to debit card, to my account to…read moretake money from credit card online and transfer money to my credit card, person didn't get nothing because they close account gave new account. it seems since this happened they seem to put balance on new credit card and I am paying it back. They are wrecking my credit so I can't get another place to live and felt comfortable at one time coming here since some of people don't work there no more they are not that good no more. i was hoping to work something out since they messing my credit report so I can't get another place to live I don't care for them no more.

What ever happened to banks as a Service organization???…read moreVisited local Harrison twp. branch to obtain a service and was told by some guy that they WERE TOO BUSY TO TAKE CARE OF ME NOW! I would have to GO AWAY and come back some other time!!! Come on guys there are 5 employees standing around that I can see, and Only One other customer besides myself! I guess my business is just not very important to them!!! Will be looking for another bank - IMMEDIATELY!!! One that is more willing to take care of its customers

I would never recommend this location to anyone. You will either receive incorrect information or a…read morerun around situation. Very unprofessional and unknowledgeable of there banking policies or order of operations. My personal experience has been horrible to I don't know whether to be offended by there knowledge or if they assumed I was educated enough to understand what was going.

Blessed day today!! Is what my neighbor said to me at the CU. Well!! Then I replied. Thank you…read morema'am have a blessed day too. This is a shout out to Denise. Ma'am I cannot thank you enough on how much you assisted me today with getting my rent payment on time. I am extremely grateful that you showed me exactly what I needed to do so that I did not panic. God bless you ma'am. Have a blessed everything!! THANK YOU! For your service today!! Name? Snow :)

This location used to service all credit unions, but apparently they no longer do so. I was charged…read morean additional fee to exchange my coins even though I had documentation from my CU that I could utilize their services here without any additional fees.

Use the bank to pay a bill. Friendly tellers. Never a line, so in and out very quick. The lobby is…read moreclean. Never used the drive thru so I don't know how quick it is.

DoNOT open an account with this 5/3 worse bank. They have zero help and plan on long hours of…read morecustomer service if you get anyone. They mysteriously deposit money into wrong accounts. If you are a small business owner they most certainly don't have your best interest at heart. Plan on lots of held checks and no one to help you. Wrong information given that you relay to customers that tarnishes your relationship with the customer. This bank is the WORST BANK EVER!!! Here's one held phone call and I'm a small business...

non stop harassment from these people, I don't even have an account with them, told them to put me…read moreno call list, and they refuse to listen. I've filed with the FCC at this point.

This is a HORRIBLE bank. I have tried this bank two times and both times someone used my debit card…read moreand bought merch. And to close the account they charged me a monthly fee of $9.95 and a month after paying their BS fee and closing the account I received a statement with balance owing of $9.95 I called them up and was on the phone for 30 minutes they had to verify that I closed the account previous. They are a very greedy bank. Trust me this is NOT a bank you can trust. Go elsewhere save yourself the stress.

This location never seems to have enough staff and I'm not sure because they operate in spurts and…read moremostly slow. Everyone usually has a pretty good attitude and they have always been helpful. Just hate the heavy marketing push with my money being a regular there. My answer never changes and those type of things they are pushy about that annoys me.