I highly recommend this branch of Chase bank!! I have had only positive experiences and absolutely…read moreno issues when banking with Chase - The great people that are employed at this location ( in particular, Debra) are so helpful, they are very friendly and knowledgeable. I ALWAYS reach an actual person when I call (unlike many other businesses) and no matter how difficult the issue/question they have provided me with an easy solution!

non stop harassment from these people, I don't even have an account with them, told them to put me…read moreno call list, and they refuse to listen. I've filed with the FCC at this point.

Each time I go through drive thru everyone is so nice. This is a quick stop for me on my way home…read more I never have problems with this drive thru. I hope I don't jinx myself.

Blessed day today!! Is what my neighbor said to me at the CU. Well!! Then I replied. Thank you…read morema'am have a blessed day too. This is a shout out to Denise. Ma'am I cannot thank you enough on how much you assisted me today with getting my rent payment on time. I am extremely grateful that you showed me exactly what I needed to do so that I did not panic. God bless you ma'am. Have a blessed everything!! THANK YOU! For your service today!! Name? Snow :)

This location used to service all credit unions, but apparently they no longer do so. I was charged…read morean additional fee to exchange my coins even though I had documentation from my CU that I could utilize their services here without any additional fees.

Went into this branch to deposit a check from my insurance company that was made out to me and…read moreFlagstar because I have my loan through them. The lady told me I had to contact my insurance company and have them make out another check made out only to me, even though it clearly says on the paperwork that checks will be made out to the homeowner and the bank that the loan is from. I explained to the lady I cashed a similar check a month earlier and she told me it wasn't possible and didn't work like that. She went to check with the manager and she confirmed they couldn't cash the check. I left knowing they were wrong and went to another Flagstar branch a few miles away. The lady was very familiar with the process and had the check deposited into my account within minutes. This branch is useless. The people who work here have no idea how to do their job. Aside from this incident, the atm is often broken. This is the worst Flagstar branch I've ever been to.

never use their "send money app" was trying to avoid using Venmo or cash app and the clerks said…read morethis was safe.. trying to send money for my daughters 30th in California.. I'm out 200 dollars! in this economy and on a fixed income this is unacceptable... they cannot fix it and cannot tell me where my money went? doesn't sound safe to me.. been with them many years but pulling my money out and going elsewhere...Don't mess with my money!!!!

Don't bother trying to get a loan or credit card here, credit score in the 680 690 range and turned…read moredown with low DTI. 4 paid vehicles 2 homes paid and zero bal on credit cards never missed a payment in 30plus years. closing my account this is not a member friendly credit union.

What ever happened to banks as a Service organization???…read moreVisited local Harrison twp. branch to obtain a service and was told by some guy that they WERE TOO BUSY TO TAKE CARE OF ME NOW! I would have to GO AWAY and come back some other time!!! Come on guys there are 5 employees standing around that I can see, and Only One other customer besides myself! I guess my business is just not very important to them!!! Will be looking for another bank - IMMEDIATELY!!! One that is more willing to take care of its customers

I would never recommend this location to anyone. You will either receive incorrect information or a…read morerun around situation. Very unprofessional and unknowledgeable of there banking policies or order of operations. My personal experience has been horrible to I don't know whether to be offended by there knowledge or if they assumed I was educated enough to understand what was going.