I needed to have about 250 square feet of asbestos containing vinyl flooring removed from my…read morekitchen. It was under a layer of hardwood floor, so not the easiest removal job. After providing a little information (size, information on the previously-obtained asbestos report) over the phone I received a bid right away. We scheduled the job and the crew arrived promptly at the scheduled time. Everyone was very considerate and took care to not damage any areas not being worked on as part of this project. Everyone worked very hard to get the project done in one day and they left the area very tidy. Communication ahead of and after the project was top-notch and all my questions were answered right away. I would highly recommend this company.

A large section of my floor was unnecessarily damaged in the process of removing tape. While I…read moreunderstood I signed the damage agreement, this was above and beyond. The worker apologized immediately and accepted that it was indeed his fault and removed the remainder of the tape in my home without incident. When I reached out to the company to discuss it, the owner became hostile on our first phone call. She remained hostile and combative in every interaction after. She threatened me with a lawyer (I still don't understand this at all as I never mentioned suing anyone, I just wanted her to make it right and asked her to stop screaming at me on the phone) and she sent snide emails to me. It took months to resolve and was an awful experience. The work done was adequate, but not excellent. The only above average part of the experience was the initial person who came to do the bid. He was professional and respectful. From there on it went downhill. I would never work with this company again, nor would I recommend anyone else work with them. The owner does not seem to care about her customers. UPDATE to add: They did eventually pay for the repair to the floor, but the owner/manager seemed to be deliberately horrible throughout the entire process.

We came home from a weekend trip and opened the garage door into a sauna. Water was dripping from…read morethe kitchen above through the ceiling! After fixing the leak, we frantically sent requests for estimates for the restoration and Aaron from Rainier Water and Fire immediately responded. He was able to come by within a couple hours, and after walking us through each line item in the quote, was able to start work the same day! We especially appreciated his clear communication, commitment to only doing work that was necessary in order to minimize cost and disruption, and of course his skill and problem solving to remove the water in the kitchen floor and in the garage ceiling and walls! He paid special attention to taking care of our home, even bringing his own furniture moving pads when we said we didn't have any. Would definitely work with him again!

My wife and I had a fantastic experience with Aaron who walked me through every step of his…read moreinspection of our water damage. While our damages ended up not being drastic enough to warrant any major replacements, I greatly appreciated his honesty and recommendation. Would 100% recommend him to anyone experiencing water damage in their home.

Nick , the owner, came to our house first day after initial call , submitted his estimate within 24…read morehours to our ins co. the work was started in less than a week and completed in less than 2 weeks ! they did a fantastic job ! we highly recommend them for rebuild needs ! they work well with and came highly recommended by our insurance company

PuroClean of NE Tacoma did an outstanding job repairing the water damage caused by an overflowing…read moresink. Nick was exceptional--patient, professional, and incredibly helpful. He and his team provided excellent customer service, and I would absolutely use them again without hesitation. Nick was a fantastic communicator. He kept me informed every step of the way, letting me know when he'd be stopping by to check on the fans and updating me on the progress with our insurance company. His consistent and clear communication really helped ease the stress of the situation. Our circumstances were especially challenging because my entire family was on vacation except for my husband, who was home working. Neither of us realized how serious the damage was, having never dealt with anything like this before. When Nick and I first spoke while I was out of town, I was upset--not at him, but because I didn't understand what was happening or what questions to even ask. Even so, Nick remained calm and went above and beyond to make sure I felt supported and informed. He took the time to explain everything clearly, answered all of my questions, and helped me feel completely at ease. I'm incredibly grateful for his professionalism and care during a stressful time!

This is a family owned business. Every one of the men that have worked on my home have been…read morecourteous, professional, clean, diligent and trustworthy. My condominium experienced a flood last year. Poblano completely restored my home to brand new. I trust them. I completely recommend this outstanding company.

I have used Poblanos for years for my own personal home and for my rental homes. They do an amazing…read morejob of making my used carpet look brand new! The lines in the carpets are always my favorite! These guys are always very kind and trustworthy; they arrive on time and are respectful and quick. The price is absolutely UNBEATABLE!!! Thank you guys so much for making my home feel so much cleaner!

We suddenly found we needed a remediation company due to leakage of a sewer pipe discovered when we…read morehad some plumbing work done. Our plumber recommended 24 Hour Flood Response. They came out that date. They got us an estimate within an hour and had workers there the next day. They came by periodically to check the work and always stayed in communication. Their final bill was less than the estimate and everyone we dealt with was polite and knowledgeable. I hope never to need your services again but if I do, I know who to call!

The one thing I want to state upfront - the reviews aren't really doing Chuck's business justice,…read moreand you should not be intimidated by some of the other reviews like my family and I did at one point. There are some reviews around the unpredictable pricing, and consequently insurance billing, and they depicted Chuck as if he was aggressive and deceptive. Chuck is NOT. My place had a sudden heater leakage, with 0.4 to 0.6 inches of standing water in 2 rooms in the basement. Chuck arrived at the scene timely, explained the plan and options in detail, and provided very honest and personal advice regarding the insurance process. I had 3 water damage restoration companies come to my place for estimates that day, and Chuck's experience and resourcefulness really stood out. He was able to point out a major issue with another enclosed space that BOTH other companies failed to identify (and agreed to after I mentioned to them afterwards). Imagine how that would have caused me years later! Chuck also provided thorough alternative plans on the spot in the case we do find mold to largely reduce the cost of repairs. He has cost reduction in mind at all time even though the dumber alternative is likely also covered. I had to move to a different solution for other reasons, and I cancelled pretty much at the last second of the appointment. In the entire process, Chuck is really understanding and makes sure I am comfortable with the decisions I am making. He didn't demand for any sort of compensation, and even offered more advice, after having wasted the time and energy he already dedicated to my case. I have a lot of respect for Chuck and would definitely work with him again. I feel compelled to share my experience here as I think the review profile painted the wrong picture for me. :)

I have been using this cleaning service for my home in Belltown since 2022 and have never been…read moredisappointed. No cluttered surface is omitted, everything is meticulously cleaned with much experience and attention to detail. This is a thorough cleaning service without compromise. The service is based on a flat rate determined by initial estimate, not billed hourly, which was important to me. The team is very professional, brings all of their own cleaning supplies, and works quietly in the background, no disruption, no fuzz, they know what to do, very trustworthy. In and out, you wouldn't even know that they were there, except of course, your place looks sparkling new again. As some have mentioned, there is always text communication around the cleaning event. Issuing a full 5 stars and will continue to use this service.

They did a great job deep cleaning my bathroom and kitchen! I had been slacking on the maintenence…read moreof those areas and they helped save some time and effort! They got the job done quick and were really accomodating! I'd reccomend them.

When I requested an estimate from Elite Northwest I did not have plans or a design. Several other…read morecontractors said they could bid but needed plans. Tomasi worked with me and my ideas and together we created a beautiful front entryway. The area was very challenging due to a slope and several trees. We now have an inviting, open, and useable entrance. We found Tomasi and his crew accommodating, polite, and always cleaned up the site before leaving daily. We are so happy with the results. Elite Northwest was competitive in price and are decent, honest people to work with. We intend to hire them again for other projects later this year.

Unfortunately I can't recommend Tomasi due to the fact that our job was never completed, and it's…read morebeen 6 weeks since we agreed to part ways, and we have yet to receive a termination agreement or refund that was promised. See full description below. We hired Tomasi back in November 2022 to demo part of our existing patio, lay a new concrete patio, and install a cover over the concrete patio section so we could use the space as indoor outdoor living space. The concrete pour happened in December 2022 after the team demo'd the existing area. They did a great job and everything went smoothly. Everything after the concrete pour is where we started having issues. The area outside our house was left a mess with concrete rubble and rebar scattered about, the porch steps hadn't been rebuilt to our previously existing porch, and our crawl space had concrete rubble and trash inside it with no new cover being built yet. We had to ask multiple times for this work to be completed, in addition to the power washing and sealing the concrete like Tomasi had promised. He didn't want to finish the job until the cover came in, which was understandable until the cover was delayed from a January arrival time to indefinitely. After months of following up with him to try and get answers about the cover, we were eventually told that it would arrive on May 2nd. We followed up a few times before and were told Tomasi was in Hawaii and would pick it up and install it when he was back, but that it had come in. Fast forward another week without updates, Tomasi told us him and his wife had come down with Covid and didn't know when they would return from Hawaii. After months of the cover being pushed off, we gave the cover company a call and we were told they had no record of our order. We've been trying to remedy this with Tomasi who claims he's still not back from Hawaii for over a month now. Tomasi gave us the option to terminate our contract, and offered a partial refund if $2,547.75 due to the cover not being completed, which we decided to move forward with on May 20. I followed up on May 24 since we still hadn't received it with no response. I checked in again on May 31 asking if he could send over the termination contract by end of day 6/1 and received a lengthy reply telling me he won't be reimbursing me for the patio cover and will not send over a reimbursement settlement (which is no longer what we asked for, we just wanted the termination agreement, plus the $2,547.75 refund he offered us due to the patio cover not being completed). I checked in again on June 7, and he said he received the agreement the past Friday and requested some things be changed, but that we should have it that day or the day after. No updates, followed up again on June 10th with no response. At this point, it's been 6 weeks since we originally requested the termination agreement, and we just want to move on. I unfortunately can't recommend Tomasi given the work wasn't completed and at this point we can't even get a termination agreement sent to us or the partial refund he offered. I will update this review if we ever hear back or receive a termination contract, etc.

I found Spartan Exterior Cleaning on Yelp and I am so grateful. Brandon and I communicated by…read morephone and he was so polite and respectful that I made an appointment to have my windows cleaned. He was very considerate in working with me and my budget. His work is excellent. I love that his business is Veteran owned and I love that he is young. As long as we live in our house and as long as he is in business in Maple Valley, we will be calling on him to care for our exterior cleaning needs which will become more as we age. Thank you Brandon.

Outstanding service and follow up!…read more We hired Spartan to clean the gutters of our house and zinc the roof. They went above and beyond - cleaned huge amounts of pine needles that had been jamming the gutters, flushed the gutter spouts where the pine needles had effectively turned into soil and were backing up drainage, removed several dead birds who had been nesting in the gutters, thoroughly zinced the roof, and also zinced the steps on our front porch even though that was out of the scope of the work order. Not only did Spartan perform the outstanding service above, but they thoroughly walked us through the work they did and also suggested how to maintain the roof in the future. We are happy customers and look forward to hiring them again for roof and gutters work next year. Thanks, guys!