First Rate Door Systems

(635 reviews)

I initially called L&S Garage Door after reading all of their great Yelp reviews, and now I…read morecompletely understand why they have such a high rating! Our garage door was damaged, and L&S came out at their first available appointment on Monday. He assessed the damage, provided an honest and practical solution for the repair for a very reasonable price , and followed through exactly as promised. By Wednesday, we had a fully repaired garage door that was working perfectly again. What really stood out to me was his honesty, professionalism, and work ethic. His son was also there and is such a bright young man. Together, they truly represent the meaning of honest, hardworking people who take pride in what they do. After dealing with a damaged garage door, having it repaired quickly and knowing it was done right gave me my peace of mind back. I now understand firsthand why L&S has such wonderful reviews and a high rating on Yelp. I highly recommend L&S Garage Door to anyone looking for someone trustworthy, honest, reliable, and hardworking.

One of my garage door cables became undone. After watching a few YouTube videos and fixed it, the…read moreother side came undone! After all the frustration, sweat and cuts on my hand, that's when I realized that one of my garage door springs had snapped in two, I gave up and found this company. After speaking with Blaine, he was able to send out a guy the next morning between 8-10. I had called back after our phone call and left a message requesting if they could either call or text when they were 15-20 mins away just in case I was out running errands or busy on a call at work. That didn't happen. I was out doing an errand. Around 8:45 Adam shows up and I'm not home. Luckily I left the side door open for him to inspect everything. I rushed home and spoke to Adam who inspected everything he said yup, for sure our spring needed to be replaced. We also had him change out both garage door cables too. After about 30-45 mins Adam was done! Boom! Garage door was able to open no problem! Adam was kind enough to give me a quick 101 on how to maintain our garage door too. I'd give this company 5 stars because of how fast and efficient Adam worked. Only thing I would have knocked off for was if they could've just shot me a quick text/call on their way over. I get it, they give a 2 hour window, but there's a lot that could be done within 2 hrs especially if you have to work.

Mesa Garage Doors

2.1

(1.8k reviews)

We replaced our old wood garage doors with Platinum Series insulated steel doors and are very…read morepleased. Manny who came out to take the order was very knowledgeable. The color we wanted was not in stock so they had to be manufactured with a 4-6 week lead time. Mesa picked an installation date 5 weeks out and that was the exact date they were installed. The office staff including Tina helped with the paperwork needed for our HOA approval. On the day of the installation Jesus S. did a great job installing. Everything was firmly and cleanly installed and aligned and level. He then explained how everything worked. We are extremely pleased with the results.

I had a door installed late April 2026. I gave a deposit to start the replacement and it went well…read more Later I noticed some gaps between the panels and called to have them adjusted. I had long wait times or no answer from the department when I spoke to a person he could not help me so I gave up on that. I have a refund of 192.00 from a deposit I made to buy the door. I have called several times times but could not get connected to anyone to send me a refund check. I've been waiting for my refund since April,it is now late July and still no refund. Messa Garage Door is a terrible company. Stay clear!!!!!

Alliant Garage Door

(34 reviews)

Service and replacement of: 1" Steel Center Bearing…read more 1" Steel bearing Galvanized Spring .218 x 1.75" ID (LW) Left-wind galvanized garage torsion spring Galvanized Spring .218 x 1.75" ID (RW) Right-wind galvanized garage torsion spring End Bearing Plates (Pair) From the moment I called to set the free inspection everything was handled with professionalism and courteousness. This morning the technician arrived on time, and was ready to answer all my questions and provided several options. (Jesus M. was open to my questions and had answers to my concerns.) He did his job in a timely manner and at the end provided suggestions for us to maintain the garage working better. I appreciate all the time Jesus took to make sure I felt confortable with the repairs and cost of the repairs. I highly recommend AGD. I will definitely continue to do business with AGD as they offer yearly maintenace services for a low cost.

Victor was extremely professional while remaining very friendly and efficient. Definitely recommend!read more

Orange County Garage Doors

4.6

(511 reviews)

John and Guy are the goat. Will only be using them for anything garage door related. Superior…read morecustomer service. Extremely skilled and did quality work in a quick manner. My spring broke, came in same day, replaced both springs like a champion. No fuss no issues. Just straight craftsmanship.

Quick response , professional service! Highly Recommend for…read moreservice and repairs....available 24-7

Urban Garage Door

(108 reviews)

We have a home that was built in the early '90s. Crazy to say that was a long time ago--boy, am I…read moregetting old. One late Saturday afternoon, I opened the garage and came back inside. When the garage door closed, it made a very odd clanking and rattling noise as it slammed shut. It turns out one of the springs snapped from repetitive use and general wear and tear. The problem now is that the garage door will not open or close without some major assistance from yours truly. Lol. So I sought out a garage repair man who could make it out at the earliest timeslot. Guy at Urban Garage Door was actually my first call at Urban Garage Door Repair Services. He asked some very specific questions regarding the garage door, made a quick assessment over the phone, and scheduled me for the next day early in the morning at 7:30 AM--on a Sunday. Crazy how fast he was able to make it out, and I was very appreciative of that. He arrived exactly on time, with a text message 30 minutes prior to let me know he was on his way. This is very professional and appreciated, because who doesn't want an update--especially on an early Sunday morning while you're making breakfast for the kids? He got here, was very professional, made a quick physical assessment of the situation, and gave me a finalized estimate in person. The estimate he gave me on the phone was very accurate and matched very closely with the in-person assessment. He made quick work of the situation and took care of the broken springs in no time. He also let me watch and explained the process to me as he was repairing the garage door. This was simply awesome. Now, I'm not going to go ahead and repair a garage door myself, but it was nice to have a clear and concise explanation of what he was doing and his rationale. It was quite enlightening and educational at the same time. YouTube, here I come--maybe with a bit fewer fingers. Lol. This review is getting quite a bit long-winded, but I was extremely satisfied with the service and will be using him in the future for my garage door-related needs. He was courteous, on time, and very upfront regarding the cost of the repair. Would I recommend? Absolutely yes. No reason to shop elsewhere.

Scam scam scam. Charged me over $300 almost $350 and just recalibrated the coil springs. I was…read moreuneducated about how to fix the garage and they took advantage of that. My garage still does not open or close with the motor. I was forced into paying because he worked without my consent. The guy was rude as well. And then he told me without the company he would do it for cheaper so he said he will come tomorrow to do the rest and to pay him under the table. The guys name was Or. Update: They refunded me. Update 2: They are threatening to sue me for writing my honest review and experience of their business.

Door Depot

(95 reviews)

I can't recommend Door Depot enough. My garage door wouldn't open on a Friday night, and since I…read morehad no other way to access my garage, it was a stressful situation. I called several companies, and unfortunately most seemed more interested in taking advantage of the urgency than actually helping. Then I called Door Depot and spoke with Debbie. She was incredibly friendly, honest, and straightforward. She clearly explained the pricing for a Saturday morning service call with no surprises or sales pressure. Debbie and her husband, Bud, arrived as promised, and within less than a minute Bud had diagnosed the problem. He had everything repaired and working properly in under 30 minutes. What impressed me most wasn't just how quickly he fixed it--it was their honesty, fair pricing, and professionalism. Door Depot is a true family-run business that takes pride in doing quality work and treating customers right. Bud is knowledgeable, efficient, and clearly knows his trade. If you're looking for a garage door company you can trust, skip the big companies and call Door Depot. You'll get honest service, fair prices, and people who genuinely care about their customers.

I don't write many reviews, but the team at Door Depot, especially Debbie, deserves all the praise…read morein the world. After a stressful week dealing with ongoing medical issues in our family, our garage door suddenly stopped working. I called Door Depot and spoke with Debbie, who immediately put me at ease with her compassion and professionalism. She let me text over a photo of the issue, diagnosed the problem over the phone, and scheduled someone to come out the very next morning! Josh (the technician, not me) arrived early and took care of everything quickly and efficiently. The entire process from initial call to completed repair was seamless, fast, and handled with true care. Debbie's understanding and kindness were above and beyond anything I've ever experienced with a home service provider. Door Depot isn't just a trusted local business ... they genuinely feel like a friend and a neighbor. I'm deeply grateful for their support during a tough time and will absolutely turn to them for any garage needs moving forward. Highly, highly recommend.

Dusty's Garage Doors

(41 reviews)

Dusty's Garage Doors absolutely delivered! Christian was awesome and made the entire process so…read moreeasy from start to finish. Super responsive, top-tier customer service, and most importantly, 100% honest about what actually needed to be done. No pressure, no upselling, just straight transparency and great work. If you're looking for someone reliable and trustworthy, this is it. HIGHLY RECOMMENDED! UNTIL THEN!! ^-^

Landon replaced one of our old and inoperable garage door openers recently. He explained…read moreeverything that he was going to do. Was finished at the time he projected to be and programmed the car and remote controllers. We were pleased with the job.

Seraj Garage Door

(19 reviews)

It's Saturday afternoon and you hear a loud bang coming from the garage. My husband was still in…read morethe car when I checked in on him and asked if it was the garage door spring. It was. You see friends, after 15 years of home ownership, my garage spring snapped. Just one though, but both needed to be replaced. I tried to open the garage door but it would not budge further than a foot off the ground. We tried to manually open it and it would not budge. I started a Project on Yelp and asked for quotes from nearby garage door specialists. Yelp put me in touch with 4 different vendors vying for my business. I let each know what it was that I needed and they reached out. I answered a few questions and waited. Seraj Garage was available immediately, if you can believe it. He let me know the cost of replacing one spring versus replacing both. Basel was about 30 minutes out. He arrived on time and got to work. He finished within an hour and I now have a working garage door again. He left for another job after finishing mine and it was already after 7 pm on a Saturday! Thanks to Basel and Seraj Garage Door for such prompt service!

Outstanding service. Twice now he has come out to my home after normal business hours--once on a…read moreweekend for a broken cable and again after 7pm on a weekday for a broken spring. Both times he showed up the same day and even postponed his own plans to get my garage door working again. His attention to detail and pride in his work are rare. On one visit he tested different weather stripping options, wasn't satisfied, ordered a better fit, and came back to install it--even though the temporary fix was already working fine. He's knowledgeable, honest, and never pushy. Previously he mentioned the springs might need replacing soon, and this time noted some roller wear--but left the decision entirely up to me. The responsiveness, quality of work, overall pricing and customer care far exceeded my expectations. 5 stars for quality, timeliness, knowledge, and attention to detail. This is the kind of professional you confidently refer again and again.

Garage Door Hero

(564 reviews)

Garage Door Hero has been my go-to Garage Door company for several years. They have installed and…read morerepaired Garage Door Openers for several of my properties. Recently, I had to replace 2 Garage Door Openers in my apartment building and Garage Door Hero came through again. They came the next day and installed really nice Garage Door Openers at a really great price. Thank you again for helping me out!

Judy at the front desk was excellent. She was friendly, professional, and honestly the main reason…read moreI decided to call back. Before scheduling, I explained that my torsion springs weren't broken and that one garage door cable had simply come off the drum (I had removed the other cable while troubleshooting). Judy even checked with Brandon, the owner, to see if they could provide a ballpark estimate based on that information. Brandon declined to provide any price range over the phone, explaining they first needed to determine why the cable had come off. I completely understand that unexpected issues can change the cost, but I believe customers should still be given a reasonable ballpark estimate based on the information provided, with the understanding that the price could change if additional problems are found. Refusing to provide any range at all doesn't build confidence or trust. The repair ended up being rewinding both torsion springs and reinstalling both cables. No parts were replaced, and I was charged $275. In my opinion, that felt expensive for the work performed, especially since I had already described the issue beforehand. Whether others feel it's worth it is up to them, but I would have appreciated knowing what I was walking into before scheduling the service. Isaac was polite, professional, and did everything he said he would, including lubricating the door and springs. I have no complaints about him personally. After the repair, my Genie opener wasn't operating correctly, and he mentioned it could be a burned-out motor or bad motherboard. I was comfortable handling the opener myself, so I was fine wrapping things up there. As it turned out, after I adjusted the drum tension and reset the opener's travel limits, everything worked perfectly. That said, not every customer is comfortable troubleshooting or reprogramming an opener on their own. At a $275 service charge, I think taking a few extra minutes to help reset or troubleshoot the opener before suggesting a more expensive issue would go a long way toward creating a better customer experience. Overall, my garage door is working again, and I appreciate Judy's excellent customer service and Isaac's professionalism. My disappointment is with the company's lack of pricing transparency. Customers deserve a reasonable expectation of cost before scheduling a service call, especially when they've already provided a clear description of the issue. That's the kind of transparency that builds trust and earns five-star reviews.

Sunwest Garage Door

(199 reviews)

In a world of mediocrity how often do you see a five star rating, especially for one that provides…read moregoods & service that doesn't involve food? I'm not keen on all the shills & 5 stars ratings for businesses that are really mediocre and a look at my reviews shows I am as critical & demanding as any professional reviewer; thus you can be certain you will receive superior quality service and goods from Sunwest Garage Door of Anaheim. Extremely capable, competent, professional, polite, & efficient technician Phil, his trainee Victor, & office staff Gisselle & Reece (sp?) made the replacement of just part of the segmented garage panel pleasant, yes, pleasant. I highly recommend the company and the people with whom I interacted. Note, no, I have neither a business interest in nor a relative working at Sunwest...though I wish I did have have the former.

Hate leaving a negative review, especially because this business was recommended by a close friend,…read morebut my experience- after today after being a customer since 2016 was absolutely horrible -high way robbery. My two car garage door was dragging up and coming down hard. The tech told me I needed a complete restoration to save the life of the motor. Quoted me $1,700 to what I learned now was to replace the cables and rollers. It was not the service he claimed to perform. I was concerned about the cost- researched online for the repair he recommended but found nothing that came close to the $1,700 quote. I decided to check in with my contractor after I authorized work, he questioned the tech about the cost of service over the phone. I sent my contractor a video of the service tech said he performed. Contractor told tech parts would be at the most $300. So Sunwest was charging me $1,400 for labor??? That's just unethical! I'm attaching their "bill of sale" that simply lists the condition of my garage door -not the work they claimed to be performing. On top of the ridiculous up charge the vendor never offered me the least expensive repair option of around $500 that's listed. I again questioned the cost and expressed that I could possibly get a new door for that much money. The tech went as far as telling me a new door, after Covid and prices rising, would cost me $6k. My contractor said he would get a complete new system installed for under $2k. In the end I refused service and asked them to restore my garage door as it was. The tech got his boss on the line and asked me to talk so we could come to some sort of discount. I refused to do business with them. And when given clear proof of their wrong doing they walked away without charging a service fee I thank my contractor who saved me from this scam of a company who in the end apologized for the over charge and didn't charge me for the mediocre job performed.

Handyman

(554 reviews)

Fantastic service from Frank. We had another "contractor" come in who did a terrible job with our…read moreunder stairs storage and stair railings, sent the photos to Frank and he said could fix it. It was a mess and Frank made it right.. thank you! Highly recommend and looks like we found a trustworthy handyman.

They don't answer or return calls. Left 2 messages already. They sound shady…read more - needed help with plumbing Follow-up: Wow they replied to the review but a simple text reply to let me know they are busy or can't help with plumbing was very hard. Thank you for the reply.

Socal Gates

See more unrecommended reviews

(102 reviews)

We purchased or home before it was built. Our builder installed wooden side gate was already…read morerepaired once and now was sagging, warping and just getting old. It was time to replace it with something sturdier and less likely to warp, shrink, fade. I did a lot of research on what materilas would best hold up to the brutal So Cal summers we have. I also had to keep within the Architectural guidelines of our HOA for fences. I found a company in Orange, CA, called SoCal Gates. I established contact with the owner, Ray, who is a really knowledgeable and personable guy to work with. We scheduled an appointment for him to come to our home to show us color samples of the composite material we would choose for him to use in our steel framed gate. Ray arrived, and had us look at the different colored composite samples while he took his measurements. He then went over with us the color choices and which ones would intergrate best with our home's exterior colors, including the tiled roof and front entry door and garage door. He explained how he visualized the gate would look, once mounted. We agreed on the materials and and the price. He mentioned that his installation pricing included the removal of the gate from the cinder block wall it was attached to, but did not include the removal of the old fence post or the haul away fo the old fence. After hiring another fence company to remove the fence post, back fill with concrete and haul away all of the old fence, Ray told he would've done it had I specifically asked him, for an extra charge. In fact, he told me how to remove the old post myself, so that gave me the impression he would prefer to just to install the gate with the old fence gone and the area prepped for his installation. After the HOA approved my gate plan, It only took a few weeks for Ray to build our gate and to schedule a date and time for the installation. On the day of the installation, I watched Ray assemble and install my agte, He is meticulous and thoughtful throughout his installation process. He showed me how to change out the composite planks if I ever needed to, and how to program our electronic lockest. We are very happy with out new sturdy, side gate. I would recommend anyone needing a new steel framed gate with composite planking to contact Ray.

Our old gates were weather beaten and one was being held up by our trash cans, it was time for new…read moregates. We just had our gates installed by SoCal Gates, and Ray was super easy to work with, he quoted us our price, and gave us several options for the project. When it came to installation he was very quick. Got to our home first thing in the morning and finished the project in about 3 hours. Our new gates look beautiful.

Doorman's Door Repair

4.5

(95 reviews)

Update..Bozo Ben never came through to finish his work and install the last part of the…read moreweatherstrips. I called him for a refund and no word back. The material he uses is not high quality but charges you like it is, here's the work you did few years ago is already back to how it was lol the original ones I had before this bs lasted a over a decade.

He wants to charge $200 just to come out!! Before even…read morelooking at the door... yikes! Be ware! So you charge an extra fee because I live in a more affluent neighborhood? The one star is for the high gouging price. Can't comment on the quality of the work to be honest.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

27 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Daniel A.

294

308

214

2 years ago

I was referred to First Rate Garage Door Systems by Jeff from Universal Painting. when a contractor refers you to a contractor they personally use you know you are gonna be happy with the final product. Gilbert was an easy choice. he communicates and showed up on time. he answered all my questions about the pros and cons of the various types of openers and we scheduled the install. he arrived on time and completed the installation in the timeframe he quoted. when he left, there was no mess and nothing for me to clean up. about the opener... my old Genie from home depot was NOISY but worked fine; however after 23 years it gave up and quit working. Gilbert suggested a Liftmaster belt drive. this machine is quiet. I mean it is really quiet. I can barely hear it when it is working. the battery backup and led lighting is a plus. I really appreciate a honest contractor who installs good equipment, and takes the time to answer (my dumb) questions. I recommend First Rate Garage Door Systems read more

Gene B.

0

2

0

8 years ago

Gilbert Valadez just finished installing my garage door along with my neighbors door, too. Start time was 8am, as promised, prompt and friendly. Most of all, SUPER competent. He finished installing and adjusting both doors by noon. By himself, to include cleanup. This guy is awesome, would highly recommend his company to anyone needing garage doors replaced or serviced. Most excellent overall, very happy with his work. He seems pretty young to have such a highly developed sense of craftsmanship for his work, it not only had to work smoothly, but he wanted it to look good, too. How rare is that? read more

Andy C.

0

6

0

1 year ago

Gilbert was a life saver! I was in a panic when my garage door spring broke, trapping my car inside! Thankfully, I called First Rate Doors and spoke with Gilbert. He was incredibly helpful and understanding, and scheduled a visit for later that day. He arrived right on time, quickly identified the issue, and expertly replaced the spring coils and repaired the belt. Gilbert's professionalism and friendly demeanor were much appreciated during a stressful situation. I highly recommend him and First Rate Doors! read more

Timmy H.

0

12

0

2 years ago

We used First Rate Door Systems to install a brand new garage door in our newly purchased home. We worked with Gilbert throughout the process. He was professional, responsive, and knowledgeable. We appreciated how quickly he was able to give us a quote and schedule the install. The install itself only took a couple of hours and the new door is amazing. Thank you Gilbert for the wonderful service! read more

Amit C.

0

7

2

5 years ago

I always get 3 estimates on major work like a garage door. First Rate's estimate (and Gilbert) was very fair compared to the larger garage door companies, but the service level was 2nd to none. He was very responsive, kept us informed of the process and any changes. The work was done on time, looks great and really enhanced the look of our home. I certainly recommend their services. read more

Benjamin B.

0

2

0

8 years ago

Amazing service !!! professional and clean is what describes Gilbert he was very helpful and informative with all my questions and concerns. One thing that I really liked was he was on time something that is really important to me . Couldn't ask more from First Rate , Highly recommendable for your next garage door needs :) read more

Tim J.

0

2

0

3 years ago

Big back pats for First Rate and Gilbert. I got a reference from another company in Vista for my property in Orange County. He answered the phone right away and one day later, by 8AM, no less, the job was done and for a fair price. Get attitude, great service, fair price for the work. Highly recommend them. read more

Kala B.

0

1

0

6 years ago

Thankful for the late night fix! Garage door was off the tracks to a point where I thought we were due for a completely new door. Gilbert showed up, said it was not big deal and was in and out in a half an hour! Search no further this is the place to go with garage door problem!!! THANKS GILBERT!!! read more

Jonathan P.

299

35

24

5 years ago

I thought that my garage door was done. I called Gilbert and he arrived within an hour. He knew exactly what to do to fix my door. He didn't try to up-sell me or overcharge me. His pricing was fair for his service. I will definitely use him again! read more

Allison J.

0

2

0

6 years ago

STOP YOUR SEARCH, GILBERT'S YOUR GUY!! The most incredible service. Super fast and efficient. So thankful we called the right guy. Highly recommend using First Rate.. thank goodness we no longer have a busted garage. Thank you Gilbert!!! read more

Kiran B.

353

6

0

6 years ago

Gilbert was excellent. He was prompt, very detailed in his explanation of what was needed, honest and full of integrity. I highly recommend him and his company and will definitely be using his services when we need a new garage door. read more

Scott S.

0

2

0

5 years ago

Called Gilbert on Tuesday afternoon and Gilbert showed up the next day and took care of my garage door issue. Great guy! Great price! Most definitely recommend to friends and family. Thanks again for the prompt and great service. read more

Ken P.

0

5

0

5 years ago

Very knowledgeable and professional. Didn't try to oversell. Replaced two garage doors along with the rails but retained the motors. Did exactly what I wanted and was fast. Reasonable cost. Responsive. Highly recommend. read more

Giorgi N.

134

1

0

6 years ago

HIGHLY RECOMMEND THIS AMAZING COMPANY. So quick to come to my house after I ran into my garage door and completely busted it off the track. Gilbert was so efficient and kind!!! Saved my night. Great rates, great service! read more

Robert E.

0

1

0

8 years ago

Had a great experience with these guys. We thought we had to replace the motor but Gilbert the owner, serviced the door and had it working in no time. I will deal with them only from now on. Thanks again!! read more

Rochie P.

0

2

0

5 years ago

Gilbert was amazing! Gave us an estimate over the phone and then came out to check and verify the estimate. Quickly got the job done, neat and patient. Honest and Reliable - garage door replacement! read more

Cheli S.

0

3

0

7 years ago

If you're looking for a trustworthy garage door service provider , you found it. Quick response , and very honest. Also followed up the same day to make sure everything was working well. Thank you read more

Jimmy A.

0

19

0

7 years ago

This guy is honest says what he is going to do and does clean work. I am was referred to him form another satisfied client. Thanks Gilbert for Installing my Garage doors read more

Kay T.

0

1

0

1 year ago

Quick response and come over on the same day. Nice guy and do the excellent job with good price. I recommend Gilbert to whoever came across with garage door problem. read more

Dennis S.

0

1

2

10 months ago

Gilbert was on time and went right to work and got the garage door back up and running ASAP. First Rate is first rate and HIGHLY recommended! read more

First Rate Door Systems - garage_door_services - Updated August 2026

People who viewed First Rate Door Systems also viewed

Alliant Garage Door

(34 reviews)

Service and replacement of: 1" Steel Center Bearing…read more 1" Steel bearing Galvanized Spring .218 x 1.75" ID (LW) Left-wind galvanized garage torsion spring Galvanized Spring .218 x 1.75" ID (RW) Right-wind galvanized garage torsion spring End Bearing Plates (Pair) From the moment I called to set the free inspection everything was handled with professionalism and courteousness. This morning the technician arrived on time, and was ready to answer all my questions and provided several options. (Jesus M. was open to my questions and had answers to my concerns.) He did his job in a timely manner and at the end provided suggestions for us to maintain the garage working better. I appreciate all the time Jesus took to make sure I felt confortable with the repairs and cost of the repairs. I highly recommend AGD. I will definitely continue to do business with AGD as they offer yearly maintenace services for a low cost.

Victor was extremely professional while remaining very friendly and efficient. Definitely recommend!read more

Dusty's Garage Doors

(41 reviews)

Dusty's Garage Doors absolutely delivered! Christian was awesome and made the entire process so…read moreeasy from start to finish. Super responsive, top-tier customer service, and most importantly, 100% honest about what actually needed to be done. No pressure, no upselling, just straight transparency and great work. If you're looking for someone reliable and trustworthy, this is it. HIGHLY RECOMMENDED! UNTIL THEN!! ^-^

Landon replaced one of our old and inoperable garage door openers recently. He explained…read moreeverything that he was going to do. Was finished at the time he projected to be and programmed the car and remote controllers. We were pleased with the job.

Sunwest Garage Door

(199 reviews)

In a world of mediocrity how often do you see a five star rating, especially for one that provides…read moregoods & service that doesn't involve food? I'm not keen on all the shills & 5 stars ratings for businesses that are really mediocre and a look at my reviews shows I am as critical & demanding as any professional reviewer; thus you can be certain you will receive superior quality service and goods from Sunwest Garage Door of Anaheim. Extremely capable, competent, professional, polite, & efficient technician Phil, his trainee Victor, & office staff Gisselle & Reece (sp?) made the replacement of just part of the segmented garage panel pleasant, yes, pleasant. I highly recommend the company and the people with whom I interacted. Note, no, I have neither a business interest in nor a relative working at Sunwest...though I wish I did have have the former.

Hate leaving a negative review, especially because this business was recommended by a close friend,…read morebut my experience- after today after being a customer since 2016 was absolutely horrible -high way robbery. My two car garage door was dragging up and coming down hard. The tech told me I needed a complete restoration to save the life of the motor. Quoted me $1,700 to what I learned now was to replace the cables and rollers. It was not the service he claimed to perform. I was concerned about the cost- researched online for the repair he recommended but found nothing that came close to the $1,700 quote. I decided to check in with my contractor after I authorized work, he questioned the tech about the cost of service over the phone. I sent my contractor a video of the service tech said he performed. Contractor told tech parts would be at the most $300. So Sunwest was charging me $1,400 for labor??? That's just unethical! I'm attaching their "bill of sale" that simply lists the condition of my garage door -not the work they claimed to be performing. On top of the ridiculous up charge the vendor never offered me the least expensive repair option of around $500 that's listed. I again questioned the cost and expressed that I could possibly get a new door for that much money. The tech went as far as telling me a new door, after Covid and prices rising, would cost me $6k. My contractor said he would get a complete new system installed for under $2k. In the end I refused service and asked them to restore my garage door as it was. The tech got his boss on the line and asked me to talk so we could come to some sort of discount. I refused to do business with them. And when given clear proof of their wrong doing they walked away without charging a service fee I thank my contractor who saved me from this scam of a company who in the end apologized for the over charge and didn't charge me for the mediocre job performed.

Garage Door Hero

(564 reviews)

Garage Door Hero has been my go-to Garage Door company for several years. They have installed and…read morerepaired Garage Door Openers for several of my properties. Recently, I had to replace 2 Garage Door Openers in my apartment building and Garage Door Hero came through again. They came the next day and installed really nice Garage Door Openers at a really great price. Thank you again for helping me out!

Judy at the front desk was excellent. She was friendly, professional, and honestly the main reason…read moreI decided to call back. Before scheduling, I explained that my torsion springs weren't broken and that one garage door cable had simply come off the drum (I had removed the other cable while troubleshooting). Judy even checked with Brandon, the owner, to see if they could provide a ballpark estimate based on that information. Brandon declined to provide any price range over the phone, explaining they first needed to determine why the cable had come off. I completely understand that unexpected issues can change the cost, but I believe customers should still be given a reasonable ballpark estimate based on the information provided, with the understanding that the price could change if additional problems are found. Refusing to provide any range at all doesn't build confidence or trust. The repair ended up being rewinding both torsion springs and reinstalling both cables. No parts were replaced, and I was charged $275. In my opinion, that felt expensive for the work performed, especially since I had already described the issue beforehand. Whether others feel it's worth it is up to them, but I would have appreciated knowing what I was walking into before scheduling the service. Isaac was polite, professional, and did everything he said he would, including lubricating the door and springs. I have no complaints about him personally. After the repair, my Genie opener wasn't operating correctly, and he mentioned it could be a burned-out motor or bad motherboard. I was comfortable handling the opener myself, so I was fine wrapping things up there. As it turned out, after I adjusted the drum tension and reset the opener's travel limits, everything worked perfectly. That said, not every customer is comfortable troubleshooting or reprogramming an opener on their own. At a $275 service charge, I think taking a few extra minutes to help reset or troubleshoot the opener before suggesting a more expensive issue would go a long way toward creating a better customer experience. Overall, my garage door is working again, and I appreciate Judy's excellent customer service and Isaac's professionalism. My disappointment is with the company's lack of pricing transparency. Customers deserve a reasonable expectation of cost before scheduling a service call, especially when they've already provided a clear description of the issue. That's the kind of transparency that builds trust and earns five-star reviews.

JTec Garage Doors

(88 reviews)

When we lived in New York City, the garage was a few blocks away. Groceries had to be lugged…read morethrough the front door, past the doorman, up the elevator, down a long hallway. Then we moved back to the west coast and ahhh: garage doors that open with the push of a button. So, when they break, I am transported back to gloomy days in NYC in February. An acquaintance introduced us to Josh with JTec Garage Doors to help with installation of new garage door openers and repairs of the tracks on our 20yo home built by Brookfield. Work was completed on time. Josh brings a professional attitude. Quote was accurate with no surprise costs. Outcome was better than we had expected: the noisy lift was replaced by garage doors quietly welcoming us home better than any doorman can.

Good customer service and quality work. Competitive pricing. Responsive and quick service.read more

L & S Garage Door

(635 reviews)

I initially called L&S Garage Door after reading all of their great Yelp reviews, and now I…read morecompletely understand why they have such a high rating! Our garage door was damaged, and L&S came out at their first available appointment on Monday. He assessed the damage, provided an honest and practical solution for the repair for a very reasonable price , and followed through exactly as promised. By Wednesday, we had a fully repaired garage door that was working perfectly again. What really stood out to me was his honesty, professionalism, and work ethic. His son was also there and is such a bright young man. Together, they truly represent the meaning of honest, hardworking people who take pride in what they do. After dealing with a damaged garage door, having it repaired quickly and knowing it was done right gave me my peace of mind back. I now understand firsthand why L&S has such wonderful reviews and a high rating on Yelp. I highly recommend L&S Garage Door to anyone looking for someone trustworthy, honest, reliable, and hardworking.

One of my garage door cables became undone. After watching a few YouTube videos and fixed it, the…read moreother side came undone! After all the frustration, sweat and cuts on my hand, that's when I realized that one of my garage door springs had snapped in two, I gave up and found this company. After speaking with Blaine, he was able to send out a guy the next morning between 8-10. I had called back after our phone call and left a message requesting if they could either call or text when they were 15-20 mins away just in case I was out running errands or busy on a call at work. That didn't happen. I was out doing an errand. Around 8:45 Adam shows up and I'm not home. Luckily I left the side door open for him to inspect everything. I rushed home and spoke to Adam who inspected everything he said yup, for sure our spring needed to be replaced. We also had him change out both garage door cables too. After about 30-45 mins Adam was done! Boom! Garage door was able to open no problem! Adam was kind enough to give me a quick 101 on how to maintain our garage door too. I'd give this company 5 stars because of how fast and efficient Adam worked. Only thing I would have knocked off for was if they could've just shot me a quick text/call on their way over. I get it, they give a 2 hour window, but there's a lot that could be done within 2 hrs especially if you have to work.

Rollit Garage Doors

(53 reviews)

What can I say, working with Garrett was such an easy experience. I found his company here on Yelp…read moreand after working with him, each review rings true! I had a specific type of garage door in mind but needed help finding it at a price within my budget. I called and Garrett answered immediately. I sent him pictures of what I was looking for and he found a beautiful garage door within my budget. Installation was seamless, the communication throughout the process was unmatched and the price was absolutely fair. Thank you Garrett!!

Highly Skilled, Very Honest, Experienced Since childhood... he is an EXPERT. I needed service at…read more12am in the night, my garage was damaged, all was fixed in a few hours. I highly recommend Rollit.

OA Garage Door Repair

(116 reviews)

Great job! Came same…read moreday / job completed! Would use again. New equipment Diagnosis correct

Adam came right away after I contacted OA Garage at 10pm. He was very friendly and knowledgeable on…read morewhat was needed to fix the broken spring on my garage door. He explained what he was doing and gave me a couple options to replace. He did the job in about 30 minutes and priced reasonably based on what he recommended. I recommend Adam and appreciate his friendly service at such a late hour to come and take care of my broken spring

Yafa Garage Door

(239 reviews)

We had Yafa Garage Door come and fix a broken spring and old ball bearings for us. They were quick…read moreto respond, worked really fast, and did the job right. Salem even took a late night emergency phone call which really helped us out. We couldn't have asked for better service.

My garage drive belt broke and Salem came to my house within 30 minutes and replaced it with no…read moreproblem. He was super knowledgeable and explained all the steps and what he was trying to solve. I liked that he was super transparent on costs and did not try to upsell me services but rather educated me on garage door issues and things to look out for. He was in an out within an hour and pricing was reasonable. The free tune up was also a nice plus. Would recommend and will be going to him for future services.

Green Garage Door & Gate Repair