1. First Quality Roadside and Recovery

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First Quality Roadside and Recovery

5.0 (1 review)
Closed • 6:00 am - 10:00 pm

Services - First Quality Roadside and Recovery

Jump-start service

Junk vehicle removal

Vehicle lockout services

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I'm usually not the type to leave bad reviews but this is a scam! I was ready and excited to book…read morewith this company again since my first experience went well but this time I felt like I got scammed. After paying a $75 dollar deposit for an inspection my appointment was cancelled twice! Once because they were short staffed (appt 06/13), and the second time due to rain (06/17). I had to text them to remind them of the second appt and then they cancelled on me 2 hours before it was scheduled . I tried to call the shop many times but no one ever answered. I went through the customer portal and asked for my deposit back, to speak to a manger or to be accommodated in anyway and they refused me. I even tried to see if I made a 3rd appointment if they would inspect and service the car in the same day due to me having to wait on them for dayss! They told me no. They told me I will not get my deposit back and it will go towards a new appointment. They told me the deposit can't be refunded because "they reserve a technician's time and scheduling availability", even though no techs have been available to me!! They said both of the appointments they cancelled was for reasons out of their control and that they would escalate this with management and make me a "priority" to schedule me an appointment asap. Then turned around and said they aren't sure when they can service me and that I need to make my own new appointment for THE 3RD TIME!! When no one from the company/ management reached out to me for a follow up, I on their site to see what time has available and it showed no availability till 07/06. I reached out again asking how true this was and if this got escalated to a manager... no response. This is ridiculous. I am disappointed and I feel scammed. I will never work with this company again!

First Quality Roadside and Recovery - roadsideassist - Updated October 2026

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