We actually ended up not getting the job done, but I had to write a review anyway because their…read morecustomer service was great and their communication and pricing was transparent and helpful.

I requested a quote back in June. They came out and looked and then ghosted me. I tried calling…read moretheir offices numerous times and left messages.

Came promptly to provide a quote, which was reasonable and ballpark. Once I decided to move forward…read more(on.a Saturday) they were able to get started on the job the following Thursday! Roughly 1100 sq ft, including kitchen cabinets which had to be converted from stained to painted. Fixed cracks and holes, including drywall repair in a closet and an old ceiling repair that needed to be redone. They did all this in 3 days in order to be done before flooring was installed! Good communication all along with the office, owner and site lead as they tried to fulfill my requests on new kitchen hardware and as they ensured every detail was handled. It looks great. Solid choice!

Gian and his crew were competent, timely, clean and affordable. We had them paint the interior of…read moreour condo in the Third Ward. They understood the issues of working downtown and did a great job. The painting they did in the trim work was good enough to have us add on painting of our bathroom cabinets. We are happy with the results!

GianCarlo and his team were excellent. They completed exterior painting for us on our older brick…read morehome. They fulfilled what they promised to do and problem solved on issues that came up for a great result. Would highly recommend.

Went above and beyond to make sure we were satisfied with our cleaning. Worked around our hours and…read moremade sure to deep clean in any spots I asked them to. Very respectful and they do it all!

We had a car drive into the front of our house. What was worse than that experience, was having to…read moredeal with Service Master. The project was scheduled to wrap up in 7 months after the accident (already a long time), and we finally settled with them after 19 months (and this was after they proposed extending the project another 6 months). We never had a true project manager, and as homeowners were forced to project manage it ourselves, while trying to balance full time jobs. The level of unprofessionalism and incompetence we had to suffer through with Service Master brought us to tears. We dealt with inexperienced employees/sub-contractors. There was no accountability because no one ever came by to review their work. The work was sub par as evidenced by the following: * We were asked to leave our home for 2 weeks, so they could complete the majority of the disruptive work. We repeatedly asked for a schedule so we would know what was being done while we were gone, but never received one. When we came home after 2 weeks, barely anything had been done. Of the 14 days we were gone, they had only scheduled work for 2 of those days. * This whole project was right at the beginning of Covid, and we had multiple ServiceMaster employees in and out of our home on a regular basis...and they were not wearing masks. I had to ask them no less than 3 times to please wear masks. On a particularly hot day we offered a ServiceMaster employee a soda, his response was "no thanks, I can't taste anything anyway". So they were still sending employees to our home that were known to have Covid. * They installed the wrong size window in the front of the house where there was a matching window on the other side. We had to point this out to them. The response we got was "Can you live with it?" * They had to repaint a bedroom due to cracks in the wall. It took them 4 attempts to patch up the cracks, use the right color, remove the paint they had gotten all over our floors and ceiling fan. * They had to re-wrap load bearing beams in cedar because they destroyed the original ones. The first time they installed the cedar, one edge of the board wasn't flush with the ceiling...by 5 inches. They left it like this for a few weeks until they had time to return. * They decided not to frame out the living room in the way it was originally. Response: We aren't really going off of drawings or plans but doing it from memory/photos. * They poured a new concrete pathway...on a day it was raining pretty hard. This resulted in chipping and pitting almost immediately. Then they came back to "resurface" it, which again resulted in major cracking within weeks. They also poured our front stoop and it had a huge dip in it, so they then had to come back to pour another step on top of that. All in all, they attempted the concrete work 3 times and then determined it needed to be completely torn out and re-done. They also cracked the foundation using a Bobcat to recklessly remove the original stoop. Had to complain to get them to fix the cracked foundation. * They determined that they didn't need to cap off the foundation or use flashing around the base of the stone work. In order to get this remediated the correct way, we needed to threaten to contact NARI. That was the only way they would complete the job up to code. * They determined they didn't need to caulk around the trim work on the outside of the house, which we now need to pay for out of pocket. When we received the final invoice, there were thousands of dollars worth of charges on it for line items that they never did, or instructed us as the homeowners to do. We had to go line by line and add up everything we were incorrectly charged for. I have attached just a few photos of the dozens I have, showing what ServiceMaster considered completed work. They did not proactively catch any of these issues. Instead as the homeowners we had to report the issue, document it, and then deal with the subcontractors to point out what was wrong and tell them how to fix it. In hindsight, I wish we had gone to NARI or gotten a lawyer involved. The headaches we went through with this company were absolutely not worth it.

Nathan did a remarkable job on our house. His attention to detail is above everyone else! The…read moreOwner of the Company should take note of Nathan's Communications Skills! He "Listens" to the Client "so well" to determine the Client's needs. He emphasizes with the Clients situation and offers remedies. This young man has obvious Management Skills and should be elevated to Expediter at the very least or a Management Position. Additionally, the young man he had with him when we first met them was also really great and so personable! Thank you Nathan for making this a great experience! The Flemmings

Carpet look awesome!! They were so quick to respond and get me scheduled. I had some questions and…read morethey answered them super quick. The guy who came was very knowledgeable and friendly. I think it was a good price. I have a large bedroom and small hall and they have a quick quote and stuck with it. Would absolutely book them again.

Hi I found FF to be professional and personable. A good job…read morewas totally done to our satisfaction.

Had a good experience with College Works Painting. Honestly, it's very unlike us to (A) hire out…read morepainters, as we normally do most of it ourselves, and (B) hire a service based on someone knocking on our door. But this time we did, low and behold it was a success. As the name implies, College Works is essentially an internship program for ungrad students, giving them real-world experience in marketing, selling, follow up, project execution, etc. I'll say that Zach, who came to our front door, was super pleasant and thorough. We knew he was a young guy but he was professional and not pushy. At the time of his visit, we didn't have 'paint the house' at the top of our to-do list, but a few months passed and my husband and I decided we'd really like to have it done. With two young kids at home, we just didn't have time for the DIY project ourselves, so we called Zach. I guess door-to-door sales can indeed payoff sometimes! I'll preface as well, our house is mostly covered in stone, so the paint work required was only a day-job. Zach helped us from start to finish, from putting up test colors, to coming back after the job was done to assure everything looked good to go. He was also super communicative in terms of timing and details. I appreciated that I always knew he would call/text me back in a timely manner. The small mishaps were the painted grass spot that did kill a circle portion of our grass, and the small brushes left behind in the grass, as they still had paint on them and our kiddos found them - queue the driveway being painted by a toddler, which is really tough to remove. All and all, we are very pleased with how the project turned out! Our house went from a grey/blue color we loathed, to a clean and fresh deep/olive green. Kuddos to the internship for helping college students practice great communication skills and giving them real-world experience.

I highly recommend College Works. I purchased a 1952 home in November and it hadn't been painted in…read moredecades--a lot of scraping and priming was needed. The project manager did a great job of helping me to finalize colors, give estimates of time and expense, and provided a high-level of communication both leading up to the job and during. Moreover, the painters were respectful, careful, and precise with their paint detail. All made the experience rather fun and I very happy with the end result.

I've worked in private estate management for 20 years, and presently manage a substantial lakeside…read moreestate in Bayside. We had two separate mold issues this past year, and in each of the two cases Perci Gonzalez came to the rescue. A professional's professional. He was extremely clear on the treatment process and what he required from me. When we had to adjust schedules because of weather event, Perci kept me in the loop and kept his word as to his comings and goings. He respects other people's time--a precious, priceless quality. And for the bonus round, he's just a good bloke to converse with.

Levi is the best. Very honest was always so helpful with so much really important information…read more Helping to get through the insurance process. Went above and beyond to help me with everything. Very knowledgeable in his business. The whole team was great. I would highly recommend this company to everyone!!! A really great experience!!