So many things were wrong with this appointment yesterday. I called to get a quote for gel polish, was quoted at $20 but when I arrived they told me it would be $25 because they had to remove the gel I currently had on. The techs station wasn't very clean, it had nail dust from a previous client on it when I arrived. Instead of soaking off my polish she used an efile at a high rpm to file it away, burning my fingers all the while. She continued to use the same bit on the efile on my natural nails even after being told my nails are soft and weak. She then buffed them after using the efile. I asked for an almond shape rather than the oval that I had, the tech files my nail into a coffin. The edge wasnt even straight, it had a huge slant. When I tried to correct her she had another tech explain the shape to her. Her shaping was inconsistent, several of my nails are still oval. The gel basecoat was very hot in the uv/led. I got black polish and asked for a few extra coats as my nails bend fairly easily. The topcoat she used had clearly been used on uncured glitter polish because several of my nails have random specs of glitter on them. The top coat was also very messily applied. After removing the sticky layer she filed my free edge again, taking away the gel wrap which would help the longevity. When I woke up this morning I already have a chip on my middle finger and the polish on that finger is starting to lift. DO NOT GO HERE. read more