This facility is in a great location in NE Calgary on a quieter street with lots of parking. They…read moreare also 5 minutes from Deerfoot City, which offers an array of food options if you don't bring your brown bag. Although there isn't food on site, there are sitting areas with sinks, kettles & microwaves for those who bring their own. The reception staff is friendly and welcoming. The booking person was accommodating. The prices are very reasonable. There are many training rooms of good size. In strolling around, the equipment looked to be plentiful and clean. The bathrooms were also clean. For the course we took, the facilitator was was very knowledgeable and her first hand examples are relevant as illustrative. The course was Mental Health First Aid, designed by the Mental Health Commission of Canada, was rich in content and gave a broad overview so as to best inform.

Completed my Standard First Aid (CSA Intermediate) Blended - CPR C + AED yesterday and now properly…read morecertified for three years. The theories were covered online, the modules could be done at your own pace and then book in person practice test and final exam. The class had only 10 students due to covid restrictions. Our instructor was Tim and he was great. Had lot of practice with mannequins for CPR and AED ( had two for both adult/child and infant). The class was one whole day ( from 8am to 5pm) and the end of the class, there is 80 questions( multiple choices). You have to get 75%.

Ben did a really great job in our First Aid recertification class. He was very informative,…read moreengaging, and organized, thank you, Ben. Your punctuality and flexibility were also appreciated as the class started on time and even finished a little bit early since we all agreed we preferred shorter breaks. Ben provided clear verbal and written info on the board. He gladly assisted anyone with understanding a concept or needing physical accommodation during the full-day course. I can see why Titan Health & Safety won the 2022 Consumer Choice Award for the 7th time! I've recommended Titan Health to fellow colleagues. I will keep coming back!

From the owner: Titan Health & Safety offers first aid, CPR, H2S Alive, and other workplace safety courses. We have…read morea great team of instructors who make the material interesting with real-life examples. We aim to be cheerful and efficient at getting participants into the courses they need!

I am an HSE Manager for a construction company and I booked one of my foreman into this course…read moreabout 2 weeks ago. He got called away last minute, so I had to call and get a booking switched around to a different foreman instead. The course was to be the next day and I know there is a 72 hour policy, but they were accommodating and seemed to understand and helped me out. Impressed, I decided to book a group of my workers in there 2 weeks later. Being in construction, getting last minute requests can happen a lot in this industry and yet again one of them was called away but this time there was a good amount of days between classes, being Friday and the course was on Monday. This time I was completely shut down on my request and now that money is wasted. I understand it was approx 68 hours before the course this time but the girl proceeded to tell me maybe someone "made an exception that day" but they wouldn't do anything this time, even though I booked more people than last time. There is something to be said for return business in the training industry and the complete rigidity here is a total shame, as construction companies often look for good training centres and stick with them, once they find them. This won't be the case with us though, I'll book elsewhere for my workers, moving forward. There were no complaints from my workers on the actual course or instructors, this is simply about customer service.

Great course, I enjoyed the blended learning. Their course Schedule was very convenient for me…read more Instructor was very knowledgeable.

I'm very disappointed to have to write this review. I've had to contact customer service and follow…read moreup multiple times without resolution. First Aid Calgary had up until a couple of weeks ago very clearly listed on their website that their health care provider level cpr courses were valid for THREE YEARS, however when I did my recertification course with them last year, my certificate was only valid for 1 year. After emailing multiple times to inquire and force them to follow up with me, they responded that they're matching AHS requirements (I don't follow AHS, this is irrelevant to me and many others) and only providing certificates for a year. I very politely asked them to honour what was literally still listed on their website 2 weeks ago and extend my certificate and they've ghosted me and refused to even acknowledge their mistake or apologize for the mixup or confusion. They've conveniently changed their website now to actually state what they're offering but still won't even email me back or make right THEIR mistake. They list themselves as the cheapest option in the city but it's because they force you to come yearly even when it isn't required. I will absolutely never use or recommend them again and ensure my colleagues all know how they treat customers. VERY poor customer service and support. Do your CPR training elsewhere.

Red Cross first aid is the worst training I ever did !!…read more They have hired cheap 1st aid trainers from 3world counties who speak broken English & can bearly conversate with us. Don't ever do 1st aid training with Red Cross !

Loved re-certifying my first aid with TUMI. Jen doesn't waste time with fluff, she just gets to the…read morepoint and makes sure you understand before moving on. Definitely recommend.