We're new to the area and tried another garage closer to our home first, but that business'…read morecustomer service was abysmal. Dodson Service is farther away from our home but it's well worth the longer drive. James has worked on our cars twice and he's been great to deal with, honest, and all the work was done in a timely manner. I wouldn't hesitate to recommend Dodson Service Center to anyone.

Having moved to Sparta last fall I found myself in trouble when the fan clutch on my 2002 Dodge Ram…read more1500 started sounding lick it was gargling marbles. I called a friend who knew most of the auto repair guys in the area and he said, "Go see James Dodson". Fortunately I was right down the street from his shop on Churchill Drive. I pulled in, introduced myself and he had me repaired and on the road again in less than an hour! Well, shock my piehole! The pricing was fair, the work is professional, quick and efficient. The crew there know what they are doing and don't muck about getting it done. The next time I need work done, I'm headed back to Dodson's!

I have always taken my auto business to AAA and never been disappointed , they take pride in there…read morework , taking a car I'm restoring up there today for an exhaust system because I know I'll get a quality workmanship job. James R. Kilgore.

Derrick is a great business owner and will always try and help you with your vehicle. He is honest…read moreand will make sure you're happy. He will discuss all the options you have and will get your vehicle back in a timely manner. He works on all my vehicles.

From the owner: Full Auto Repair Service Center; Performance, Maintenance, Electronics, Powertrain, Cooling, A/C,…read more Towing, Alignments, Brakes, Tires & Wheels, Accessories, Car Audio & Installation, Window Tint, Detailing, Classic Car rebuilds, Oil Changes, Radiators, Builds and more!

BEWARE!!!! BAD BUSINESS!!!! SCREENSHOTS AS PROOF!!!!…read more I recently purchased a truck from this dealership. I worked with Mat Lyons. DO NOT USE THIS DEALER OR THIS SALESMAN. First, I purchased from out of state. I have in writing that the vehicle needed to tagged and titled in my state. He assured me he handled this. It has still not been handled and I've received no paperwork regarding my tag and title. Second, a test drive was never offered when the truck was driven off the lot, and he was informed of a serious wobble noticed on the way home. He lied and told me it just needed to be driven, then stopped responding. All six tires were bad on a vehicle he told me had NEW tires. I know because I just paid to immediately replace them. Third, he promised the truck delivered with a full tank of gas. When I brought to his attention the truck did not have a full tank of gas, he offered to Venmo me $50, but never sent the money. Fourth, He lied to me about the truck being DEF deleted by Ford. It's only half deleted and will cost over $1000 to finish so as not to destroy the engine. I truly thought I could trust this dealership. I was dead wrong. Don't get taken like I have. See Google review for proof. Edited to update I spoke with Shane, the sales manager, who informed me they will take care of my plate "because we have no choice," but they will not honor the rest. Complaint forwarded to the AG office of TN Consumer Protection Division.

So we had our daughters Ford Edge there for 8 weeks waiting for a new engine. They never ordered…read moreit, said it could have been an exhaust system which would have been cheaper. Waited another week to check that, they never did. Husband and daughter went there, never checked anything and was told they should take it to a muffler shop to look at it. THEY ARE A COMPLETE JOKE, unprofessional and worthless so called repair shop.

Shout out to Elite Automotive..top notch establishment! Special Thanks to KEVIN for always going…read moreout of your way and taking care of us when we come in with our car needs. Kevin is amazing he calls you back if you have a question, he's informative, courteous and honest! You Rock Bro! Can't forget Dana the offie Gal she's so sweet. Makes a difference when calling in somewhere. Thank you, Ma'am! We wouldn't take our car anywhere else! If you have a European car and haven't been to Elite Automotive Y'all gotta change over! Appreciate Y'all Troy & Dez Hendricks

Have took my Bmw here countless times me and my buddy fix ours perfectly fine. Didn't even charge…read moreus that much. Just fix mine again I love elite automotive they're the best

From the first call to repair technician ... they were able to get to us and get our Hot water…read moreheater up and heating ... The girl answeing the phone was very pleasant and helpful so appreciate that ... The technician that came out was very knowledgeable and knew his stuff when it came to our hot water heater issue ...would highly recommend this company

I was able to book a repair visit with another repair being close to save travel time within a week…read moreand Greg arrived right on time. He got into the space where I don't fit and found my issue. Fixed in less than 10 minutes. I'm repairing the cut belly cover myself..... I was charged a fair amount for being so close to their last call and it being a very short visit using zero supplies. Greg seems very knowledgeable and friendly and Mel the owner even called to make sure all is well. I always use small businesses when I can and this one I'd recommend in a second. Honest, reliable and knowledgeable and trustworthy. Thank you.

Great dealership good people. Good selection of vehicles and the service department delivers.read more

I was referred to this dealership by a local, highly rated repair shop. The shop could not get to…read moremy issue as it is a one-man-owned location. So, fast forward to this afternoon around 1 p.m. Last night my ignition module locked up and it needed to go to a dealer for work. First, they do NOT list a phone number on their website. Clearly, they don't want to answer phones. They did have a "chat" link so I sent three messages. Finally someone in SALES called me - I wanted service. This guy tried to transfer the call and luckily he had given me the phone number as it disconnected me. When I got the service department, I told them the problem and was told I could bring it in - I said it would be about an hour. When I walked to the service desk, the first thing I was asked, was "where is your ride to take you home?" I said I needed to get a rental car. Then, he said they could not, at all, get to even diagnosing it for TWO WEEKS. He could have told me that on the phone at 2:30!!! But, no, he waited till I had drive 25 miles (I had told him where I was coming from) and he never said anything about not being able to get a rental in that town! They had no way of arranging for one. they DID call Enterprise, but it was after 3 p.m., their cutoff for picking me up, from a town 40 minutes away! My engine was still on, I drove to a shop in the adjoining town near where I live. By the time I got the local Enterprise on the phone, SAME issue - no ride.

Please I hope I'm wrong about this but Scott and your daughter A said this is where the brought it…read moreand I brought them by here once before heading to Cherokee NC in 2014

I've been getting all my tires there for more than 20 years. They've always treated me right and…read moreeveryone else that I know of, including my own mother. Great home town business! Take a step back in time to when they did things right -- and to where they still do.