Truthfully extremely disappointed in this experience. I was involved in a single-vehicle accident…read morethat left me stuck in a ditch on the side of a road after hydroplaning into the shoulder. The police officer called Norrod's to take my car out of the ditch and bring it to his shop before I could start my AAA claim. While communicating with AAA, amidst panic and tears streaming down my face, he informed me , that he will not allow Rush Towing onto his property, which is the service that AAA was sending to pick up my car to bring it to a dealership. He also told me that he was closing down shop by 4pm (meanwhile this is 1pm) so I had to find another company to come get my now totaled car by the time 4pm hit. Also that I would have to pay the full service fee before anyone took my car off of his property. Distraught and just trying to figure out how to get off of the highway and somewhere safe, state patrol escorted me to a hotel where I could figure out what to do because "there wasn't any room on his property for me and my golden retriever". He was willing to meet me off of an exit so that I could properly pay for his services and still allow Rush Towing to take my car to the dealership, after charging me $400 to tow it 5 miles. I was emotionally exhausted, blessed to be alive, and just so upset that this was what I was dealt with. I feel completely taken advantage of and ripped off. Would not recommend.

My son was in a wreck on Oct. 11th. The THP responded and had Norrod's tow his destroyed vehicle to…read moretheir lot. We called them the following Thursday to come by and get my son's belongings. The gentleman that met us there, Tim, was kind and professional. He dug through the car to get all of the items we needed. The following day we realized we did not find my sons flash drive, which contained his senior thesis. I called to see if we could come look. He said he would check, found it and let us know. He cut himself in the process, but did not complain. They made a very difficult time for our family a little bit easier.

We were stranded in Crossville with a truck that wouldn't start and Benny came to Buc-ees to rescue…read moreus and replace the starter. Thank you!

Benny and his wife were really great. We were at a campground and our car would not start. They…read morecame out at 3:30 on a Saturday afternoon in the pouring rain, worked on getting the car out of drive, and towed it to a garage before it closed at 4:00. We would recommend them to anyone in the Crossville, TN area.

If there was zero stars thats what they would get. AAA said Nabors was coming to tow my vehicle at…read more0720 hrs, that came and went and at 0750 hrs I call Nabors. He said oh yeah they called but my truck is broke down today. To be notified should be the minimum when someone is relying on you.

From the owner: Towing, Auto Repair…read more Services: Air Conditioning Service, Brake Service, Car Delivery, Car Pick-Ups, Diagnostics, Engine Service, Oil Changes, Tire Service, Insurance Estimates. Location Facts: We are located near Driver License Testing

Highly recommend!! Fast service, went above and beyond on the repair. Will use and recommend to…read moreeveryone.. it's so rare to find pride and workmanship like this anymore

From the owner: We are a family owned business specializing in auto body repair and paint. We also offer towing,…read moreboost and lockout service. We work with all insurance companies. We were voted the best body shop, 2015, in the reader's choice awards of our local newspaper. *Body Shop*Auto Body*Dent Removal*Auto Paint*Collision Shop*Windshield Replacement*Auto Glass*Auto Repair*Bumper Replacement*Paintless Dent Removal*Custom Paint*Auto Restoration*Auto Estimates*Color match*

I can't say enough good things about Jimmy Hobbs with Lil Hobbs Towing. I was in a really tight…read morespot when everyone else was confused on what to do, and Jimmy stepped right in. He took the time to figure out exactly what was wrong and fixed it for a great price. Super knowledgeable, honest, and genuinely cares about helping people. If you need towing or repairs, this is the guy to call. Highly recommend.

From the owner: locally and family owned, 25 years experance . towing, roadside assistance, repairread more