They ran a diagnostic on my Toyota RAV4 and could not make heads or tails of it. Aired up my spare…read moretire and told me to take to dealer. They had it 48 hours and never called me to tell me it was ready. When I picked it up I had to walk to the back lot to retrieve it. They didn't even have the courtesy to bring it up for me knowing I was on my way. I'll be going someplace else.

My husband believes in supporting local businesses. He goes to this place and exactly tells them…read morewhat has to be checked- they decide to do something else and charge him $1300 for it!! Problem is not fixed, so now we have to go to another place, because local brother's business decided to rip another family off! And there's nothing we can do about it!!!

I'm a new customer here. The staff is friendly and knowledgeable. Good customer service is rare…read morethese days but still in existence at Doc's. You have to be able to trust your mechanic and from a person that cares about maintaining his vehicles I trust these folks based on my initial experience. They appear to spend money on staff rather than flat screen TVs, coffee and donuts. The place is neat and clean but nothing fancy, just how I want my mechanic's shop to be. Spend your money on the things that matter most, the quality of people you hire and their training. I work in Cookeville but live an hour away and have tried multiple shops closer to home, as of now I'll be inconveniencing myself to come here, they're just that good!

Been coming here for a couple of years. Both my truck and my wife's SUV. Service has always been…read moregreat and very competitive prices!

My Challenger started driving funny within six months of buying it. I called Bryan and told him…read morewhat my car was doing & he told me that my hunch was right and it needed a clutch. That came in, so I dropped it off with them, after hours. The next day, Mike called me and told me the service was done, and they'd found another issue there, and fixed it as well after hunting down the part for me. I couldn't have asked for a better price or repair time. They definitely beat the books!

Horrible place I've took 2 cars there and a total of almost $1300 later and neither were fixed…read more It's been a year since it happened and I thought I'd give them a yearly review. For their service they gave me. They put the wrong exhaust on car and it caught fire. Melted my cv joint and costed me hundreds more to fix it. Charged me $300 to fix another car that had a problem starting and it started the issue again the very next day. No refund no fix to the issue. This place suuuuuucks!!!!!

Shout out to Elite Automotive..top notch establishment! Special Thanks to KEVIN for always going…read moreout of your way and taking care of us when we come in with our car needs. Kevin is amazing he calls you back if you have a question, he's informative, courteous and honest! You Rock Bro! Can't forget Dana the offie Gal she's so sweet. Makes a difference when calling in somewhere. Thank you, Ma'am! We wouldn't take our car anywhere else! If you have a European car and haven't been to Elite Automotive Y'all gotta change over! Appreciate Y'all Troy & Dez Hendricks

Have took my Bmw here countless times me and my buddy fix ours perfectly fine. Didn't even charge…read moreus that much. Just fix mine again I love elite automotive they're the best

Cookeville Collision Center is staffed with people who are very dedicated to repairing cars that…read morehave been involved in an accident. They are very respectful and pretty much bend over backwards to help their customers. Paul, even came in and worked half day on Christmas Eve to ensure we got our car back in time for Christmas. The receptionist, I forgot her name, was very polite and helpful as well. I would recommend Cookeville Collision Center to anyone who needs their services.

My husband took his truck here to be fixed after a car accident, he told them it was making a…read morepopping noise and shaking in the driver side wheel with the other damage. They fixed the bottom damage and did an aliment. Now less than 2 weeks later, we are having to pay to replace the axle that wasn't caught during the inspection of his truck.

they consistently provide quality repair and maintenance for all my Toyota vehicles. I have been…read morecoming here for a long time. their body shop is also too notch.

My 86-year old mother and I found ourselves stranded with car trouble. We were driving my 2025…read moreJeep Wagoneer, with only 2244 miles, when we had engine trouble at a nearby Rest Area. We were towed to Cumberland Auto Center, and they saved us. Being 2 days before Christmas, the part needed was not going to arrive overnight. Kris and the team got the part ordered, put us in a loaner vehicle, moved all our luggage and coolers from the Wagoneer to the loaner, and got us back on the road in a few hours. When we came back through the Saturday after, my Wagoneer was fixed and within 15 minutes, we were back on the road again. I can't say enough about the service as well as care they gave us.

These guys were great! I broke down on I-40 on Saturday night. Bright and early Monday morning I…read morecontacted Larry's Auto Repair. They had a tow truck out within an hour, and they had my truck repaired by 2:00 pm. They even provided updates and an estimate while I waited at a motel. When they were finished, they even sent a very pleasant mechanic out to pick me up. The repair was very reasonable, and I then put 1200 miles on the truck over the next two days without incident. I highly recommend their service.

Sexton's was very helpful after my car overheated on the highway…read more Brandon was professional and thorough in investigating the cause. I was traveling and stranded in Monterey, TN, and he was very kind and understanding. I'm very grateful for his help.

Sexton's was to install windshield wipers on my MBW and had to order them. After 3 weeks with no…read morecommunication, I called them and they told me they forgot to order them. I asked them to order them then and they said they would. After about 2 weeks, I called again and they had forgotten to order them. I cannot recommend them due to their shoddy business practices.